BB Curve :: Supplementary Error Service Failure 8520
Apr 12, 2012
I just bought a used blackberry 8520 from a mobule service centre because my bb 9000 was stolen . thisphone has some problem everytime I reboot the access bar doesnt reach to end till its not dissconnected , and once I start the phone everytime there is a message SUPPLEMENTARY SERVICE ERROR : SYSTEM FAILURE . I cannot activate my BIS , my BBM. WIFI and other features like sms, normal phone is working perfectly fine though.
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Feb 9, 2011
I get the subject error message mostly after hard reset & after making call.Any1 with lue?
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Jun 5, 2010
I currently have a BlackBerry Curve and has been working fine for a while now, but over the last 2 hours i cant send or recieve txt messages! If i try and make a call i get ''Supplementary service error: General error''. I couldnt find much about this on Google except a hard battery pull while the phone was on, which i tried but still no luck. Anyone got any idea's for me to resolve this issue ? I'm also getting 'Phone not allowed MM#5' when i try an emergency call.
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Dec 15, 2011
im using BB curve 8520 but my BB got a problem that show "Supplementary Service Error: General Error" after a few minute i send a message or make a call. i have try to take out the battery for 30 seconds and reinstall it again but the same problem occur.
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Jan 15, 2011
i cannot send or receive calls or texts. this randomly happened i need some support on what to do, i phoned o2 they are useless, ive got full signal and black berry messenger and the browser are working fine?
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Jun 27, 2011
Everytime I make a call or send a txt message I get the following error message 'Supplementary service error. General Error'
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Jan 31, 2010
I have a blackberry bold 9000 that I'm using with at&t on a go phone plan. I have to take the battery out at night to charge because the usb charging port is broken, and when I put it back in the following morning I get the following error message: "Supplementary Service Error: General Error. Along with getting the error, I'm being charged anywhere form $0.60 to $1.10 each morning. I've tried restoring the phone and deleting all the third party applications. I was hoping someone could solve this problem for me.And one other thing, it just started doing this. I've had the phone for about four months, and I just recently started getting the error.
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May 20, 2012
I have Blackberry storm 9530. I have received after every call the below message:"Supplementary service error: Unknown Alphabet".I do not know why I receive this message. I rebooted the mobile more times and still have the problem.
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Dec 17, 2010
I bought a second hand bb 9700 3 months ago. I had the phone on pre-paid BIS + Airtime so I could have access to the internet, bb messenger, gmail email, and phone-related uses. The phone worked fine with no issues whatsoever. Last week, I tried calling someone and received the message - Call Failed. I thought it was credit so I tried loading airtime on the phone. When I did that I received the following message: Supplementary Service Error: General Error.
It's been 1.5 weeks and still the phone does not work: The phone has perfect coverage indicator. The phone has working BIS, BB messenger and internet. The phone cannot work the telephony part of it - calls (outgoing/incoming, SMS, MMS). I cannot call anyone, cannot check Voicemail, cannot load airtime. I have tried re-sending service books, hard reset pulling the battery out, manually registering with the wireless network.
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Jan 18, 2010
I just noticed this today when trying to email someone to apply for a job. I send the email, and it returns with a red X and says in Message Status: Transaction error - failure at service.And now that I think about it, I haven't been receiving my emails either. Please help me out.
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Jan 10, 2010
I had a curve 8310 on o2 and moved to a bold 9700 still on o2.When i moved i used the desktop manager and did the device switch over, all went well including bbm etc.However whenever i tried to send an email i recieved the error message 'transaction error failure at service' - I tried to log into my bis account online to update my pin but i couldnt log on! i havent changed the password or username since my old blackberry so i cant log on to change it online. on my blackberry when i try to log on to email settings it says the username field is blank!
i called o2 they put me through to geek squad and wanted to charge me to help!!! I havent had the phone 2 weeks yet.Now i think that i need to call o2 again and ask them something like releasing my old pin maybe from my bis account or resetting the bis account,any ideas what i should do or the type of questions i need to ask o2 if i have to ring them again.
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May 28, 2011
i have i problem with my blackberry curve 8520 my browser is not working and appears a message like this:YOUR DEVICE DOES NOT CURRENTLY HAVE ANY BROWSER CONFIGURATION SERVICE BOOK ENTRIES,a while ago was working but now NOT ENY MORE,what can i do?
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Apr 13, 2011
This phone was pasted down to me December last year. Everything was working perfectly until last week. I cant call or text nor can i receive calls or texts. It keeps saying Authorization failure. I know the person didnt steal it becos he had it on T-mobile contract before he passed it on to me but now i use it with a pay as you go T-mobile sim.
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Aug 12, 2010
Last night i was sending a text for sumone and i realized that my 2E button wasnt working..My A button was doin it but it stoped n worked properly now.
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Jun 28, 2011
I bought a Blackberry 8520 for my daugher in January and the screen has totally died. Best Buy want nothing to do with it. She did manage to find a company that could resolve the problem but has lost the details.
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Oct 16, 2010
Ive had mym 8520 for nearly 2yrs and all of a sudden i cant call my mums mobile!I bought it new and its on vodafone, can txt the number and can fone any other number that ive tried except this one! Have looked at other pists that have had the same issue and they all seem to be either bought 2nd hand or tried to unlock, ive done neither of these but keep getting a beeping noise and "authorisation failure" message
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Aug 27, 2012
I've had my blackberry curve about 18 months (never had any problems) and only recently linked it to my computer and it updated. Since then it wont work, or if it does it only stays working for 3 minutes at the most. I constantly turn it off/on, take the battery out etc but within a minute of it turning on getting my network it goes off wtih an error code of either initialisation failure / sim error / sim card error 3 etc etc
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Nov 20, 2012
I got the phone unlocked and it worked fine for 3 days then started to come up as no service searching for network I took it back to the shop and they said it needed a technician just trying to save a bit time see if anyone can help me here. The phone works in my house when connected to wifi but no other time I have a blackberry curve 8520 was currently on orange I had it unlocked for o2 it is not blocked or anything?
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Apr 7, 2010
I got my sprint curve 8530 last thursday, and so far haven't been having a good experience.
I have horrible battery life with the device. With brightness at 10 percent, ten second backlight, locking the phone when not in use, having wifi and bluetooth off when not in use, and phone off or antenna off when in low service (about four hours), I am lucky to get through the day with a little bit of heavy use (web browsing). I have a few minutes of calls, and mainly texting and web browsing with some email. I expected better battery life out of a blackberry!
The reception on my phone is bad. I have five bars of sprint coverage at my house, but when I pick up the phone and start using it the coverage drops to two bars, zero bars, searching, and can't keep a signal. With one bar of service my phone won't send messages, and then I will lose the bar where my old phone would get one bar solid, sometimes two bars.
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Aug 31, 2011
I've got a blackberry curve 8520. (v5.0.0.592). I have inserted a sim card which works and also connected to my wifi. But when I click on Blackberry App world it says: "The Data service is not operational". When I try to login to my msn it says the same as well.
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Apr 30, 2012
When I updated the OS, it nuked all my accounts and wiped my BBY clean, so I've set just about everything back up again.I set up my email account, and I am getting my email fine, but it won't send email. Every message I try to send fails with this error:"Message Status: Transaction error - failure at service."Do I need to set up the SMTP differently, because I don't see that option anywhere?
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May 30, 2010
I downloaded the free version of docs to go but when I try to open a document (xls) it reads "More request cannot be completed. Service book information not found." I'm rather stumped and the other posts I have read have not helped.
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Sep 14, 2010
Is there anyway to increase my service or reception on this phone? I bearly get a bar inside my house and i live in a good coverage zone. I have virgin mobile. Is there a way to increase my reception maybe by tweaking the internal antenna. Btw where is the internal antenna for this.
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Nov 18, 2011
I have downloaded and installed windows live messenger to a curve 8520. When I try to log onto it I get a message saying 'Service not enabled for this handset'.
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Aug 9, 2010
I have a curve 8520 & ever since I upgraded the to OS 5 I have been unable to open email attachments as the option isn't there. I have found out that the Attachment Service is no longer installed on my handset & when connected to the Desktop Manager it is not in the application list so there is no option to install it. How do I go about installing the attachment service?
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Mar 21, 2012
I use my blackberry 8520 curve like IM playing games or calling someone sometimes it give me and error supplementary service failure so what is going on and how can I fix this.
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May 19, 2010
I just got my new Bold9700 and am trying to set it up and failing completely. Part of this may be because I am in Costa Rica. The primary problem is that it is connecting to a WiFi network, but not to a BlackBerry Internet Service. I have a data plan, I am linked to a network here (called I.C.E), and I am connected to a WiFi network, but it will not open due to the lack of Internet Service connection.
My phone is apparently locked, but I am using a USA SIM card, not a Costa Rican one. Do I need to unlock my phone in order to connect to the Internet Server here? As a result of this connection, I also cannot access email or set up BBM.
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Jul 7, 2011
I just got a Curve 8520 today, everything seemed to be going alright until I tried to sign into Gmail, it didn't work. (This has happened before on another non-BB phone -- So I didn't think much of it) Then I tried to log in to the Yahoo Instant Messenger on the IM folder.Each one (MSN, YIM, AIM) gave me the error message of 'Service not Enabled for this Handheld device" I looked on Google, YES I do have a data plan, I went to my service provider about a different problem, (Close enough, it was about emails), and I DO have the Data plan.
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Dec 8, 2011
If I go to the internet icon, click on it and then type in a web address, I get an error "http error 503 service unavailable the server is currently unable to handle your request". But if I click on the bookmark for google and type in the web address I'm trying to get to, it will go there.
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Jul 5, 2012
My phone got an app 200 "reset" message.I followed the instructions from J Sanders (Re: Blackberry Curve 8520/'APP Error 200-Reset" it shows to me) and was doing pretty good until on the application loader wizard, in the connection drop down menu I dont see "USB-PIN: UNKOWN" I get USB-PIN:<Personal Content Removed> after selecting this option and I click next I get a pop up box that says "Device password required, a security password is required for your device" Now I do have a password on the phone that was working and unlocking the device before I git the APP 200 Error, But it is no longer working. I have had five attempts now and Im worried im going to lock the phone permanently.
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Mar 12, 2012
when i turn my blackberry curve 8520 on it says app error 523
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