BB Bold 9000 :: Supplementary Service Error
Jan 31, 2010
I have a blackberry bold 9000 that I'm using with at&t on a go phone plan. I have to take the battery out at night to charge because the usb charging port is broken, and when I put it back in the following morning I get the following error message: "Supplementary Service Error: General Error. Along with getting the error, I'm being charged anywhere form $0.60 to $1.10 each morning. I've tried restoring the phone and deleting all the third party applications. I was hoping someone could solve this problem for me.And one other thing, it just started doing this. I've had the phone for about four months, and I just recently started getting the error.
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Dec 17, 2010
I bought a second hand bb 9700 3 months ago. I had the phone on pre-paid BIS + Airtime so I could have access to the internet, bb messenger, gmail email, and phone-related uses. The phone worked fine with no issues whatsoever. Last week, I tried calling someone and received the message - Call Failed. I thought it was credit so I tried loading airtime on the phone. When I did that I received the following message: Supplementary Service Error: General Error.
It's been 1.5 weeks and still the phone does not work: The phone has perfect coverage indicator. The phone has working BIS, BB messenger and internet. The phone cannot work the telephony part of it - calls (outgoing/incoming, SMS, MMS). I cannot call anyone, cannot check Voicemail, cannot load airtime. I have tried re-sending service books, hard reset pulling the battery out, manually registering with the wireless network.
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Jun 27, 2011
Everytime I make a call or send a txt message I get the following error message 'Supplementary service error. General Error'
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Dec 15, 2011
im using BB curve 8520 but my BB got a problem that show "Supplementary Service Error: General Error" after a few minute i send a message or make a call. i have try to take out the battery for 30 seconds and reinstall it again but the same problem occur.
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Jan 15, 2011
i cannot send or receive calls or texts. this randomly happened i need some support on what to do, i phoned o2 they are useless, ive got full signal and black berry messenger and the browser are working fine?
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Feb 9, 2011
I get the subject error message mostly after hard reset & after making call.Any1 with lue?
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May 20, 2012
I have Blackberry storm 9530. I have received after every call the below message:"Supplementary service error: Unknown Alphabet".I do not know why I receive this message. I rebooted the mobile more times and still have the problem.
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Apr 12, 2012
I just bought a used blackberry 8520 from a mobule service centre because my bb 9000 was stolen . thisphone has some problem everytime I reboot the access bar doesnt reach to end till its not dissconnected , and once I start the phone everytime there is a message SUPPLEMENTARY SERVICE ERROR : SYSTEM FAILURE . I cannot activate my BIS , my BBM. WIFI and other features like sms, normal phone is working perfectly fine though.
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Jun 5, 2010
I currently have a BlackBerry Curve and has been working fine for a while now, but over the last 2 hours i cant send or recieve txt messages! If i try and make a call i get ''Supplementary service error: General error''. I couldnt find much about this on Google except a hard battery pull while the phone was on, which i tried but still no luck. Anyone got any idea's for me to resolve this issue ? I'm also getting 'Phone not allowed MM#5' when i try an emergency call.
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Nov 4, 2012
I purchased BB Bold 9000 from [URL]Order No 3620273, complaint no. 3718457 etc.Naap tol after so many calls and complaints declared warranty as only 6 months. BB service centre at Jammu (J&K State, India) is refusing to service this set as it is outdated. Naaptol is also giving standard reply that they will call back in 24-48 hours. No reply from naaptol no action by Blackberry service centre.
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Aug 4, 2010
Although I have set up my emails on my Bold 9000, and I receive mail ok, when i want to reply i get a message "No message services configured. You will only be able to save draft". What have i done wrong with the setup?
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Aug 20, 2010
I upgraded the software on my bold and now I can't send or forward any email. It says that I have to set up the message service.
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Feb 25, 2010
I recently got a BB bold that's unlocked from ATT. I do not have the Blackberry plan, I only have T-zones. I am able to surf the web and such using opera mini. All my weather and internet radio applications work fine. The only thing I can not get to work is MMS. I can receive but not send. Says no mms service book.I found a generic T-zones service book that I installed to the phone using DM. Unfortunately the service book does not contain the MMS book. Where can I find or add this service book? There must be a way. Is is possible for someone else to send me their service book and have that work?
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May 20, 2010
I have Blackberry Internet Service. Try to upgrade to 5.0 and iam only given 4.6 options. What gives?
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Jan 12, 2010
So I wiped my bb bold 9000. All went well, except when I open up the Desktop Manager to sync my calendar and address book, DM gives me the following error message: The default service for your device's "address book" is no longer available. The new service for synchronization is "blahblah@wrongemail.com"
I have five email addresses linked to my Bold (yahoo, gmail, live, etc) and I want it to sync with my work address book and calendar (not blahblah@wrongemail.com). It had no problem doing this before the wipe...
I have gone in to options/advanced options/default services and changed both options (CICAL and CMIME) to my work email address, but I still get the error message. I even went so far as to delete all five email addresses and start adding them from scratch...making sure that I added my work email address first...figuring that may set it as default.
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Feb 7, 2010
I had used a handheld upgrade link only to discover this message: BlackBerry® Device Software v4.5 is not supported by your wireless service provider. Now the reason why this is complicated is because I do not know what the service provider is for the phone. I am simply attempting to restore it. I have made several attempts at wiping and factory resetting via JL_Cmder but all attempts have failed because the program cannot hold a connection with the Bold. Can someone please help?
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Apr 24, 2010
I am new here and i wanted some help with setting up my email on Blackberry.The thing is that my Blackberry is from India, and I moved to Australia.I asked for the ulock code from my indian carrier which they were happy to provide with.I never used push mail service or a BB before.I want to set up a push mail service from my Gmail account to my Blackberry, which i am not able to do. Can you help me.my phone is a Blackberry 9000 Bold.
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May 23, 2010
My bold 9000 have an error message : System Error. Please Try again later.(Error Id: 504)
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Jan 10, 2010
I had a curve 8310 on o2 and moved to a bold 9700 still on o2.When i moved i used the desktop manager and did the device switch over, all went well including bbm etc.However whenever i tried to send an email i recieved the error message 'transaction error failure at service' - I tried to log into my bis account online to update my pin but i couldnt log on! i havent changed the password or username since my old blackberry so i cant log on to change it online. on my blackberry when i try to log on to email settings it says the username field is blank!
i called o2 they put me through to geek squad and wanted to charge me to help!!! I havent had the phone 2 weeks yet.Now i think that i need to call o2 again and ask them something like releasing my old pin maybe from my bis account or resetting the bis account,any ideas what i should do or the type of questions i need to ask o2 if i have to ring them again.
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Mar 21, 2010
My Bold showed me JVM error 101 with a white screen and then nothing, I have tried to repair it without success, is there anything I can do to revive it?
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Jun 10, 2010
I tried using CrackMem for the first time when installing the latest OS. I did everything the instructiosn told me to do and now all I keep getting is 507 Error no matter what I try everytime it tries to load the software to the BB.
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Apr 19, 2010
Does anyone know how I can reset my phone to get rid of this error please? Or is it better to take it to an 02 shop (02 is my service provider) and let them do it? I rang O2 earlier and their helpline didnt know how to help me. Ive google this error but cant seem to fix problem
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Mar 6, 2010
i have a black berry 9000 showing me App Error 523 on white screen. When ever I try to restart my phone it shows this error. And I cant even connect my phone to my computer. When ever I connect my phone to my computer it shows connecting and even if I check it up after 6 hours it shows connecting. So i am not even able to connect my phone to the computer so that i can install the new software. An its even showing reset below the error but when ever i press the phone gets re- started and it again shows the same error.
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Jul 23, 2010
A few weeks ago, my Blackberry got an error 507 screen overnight and I had to wipe the device. I am currently using the latest release of 5.0 and last night my phone was working fine. When I woke up this morning, my screen had the "App error 205" message on it. That is two failures in one month now and I have to go to work in a few minutes so I won't even have time to wipe my device to at least have a working phone for the day. Does anyone have an idea why this junk keeps happening?
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Mar 27, 2010
I have this BlackBerry Bold 9000 I have 2 problems the JVM error 102 and Device Password I am up to number 6.
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Aug 13, 2010
I'm using blackerry bold 9000.every time I reboot my phone (tried a few Alt/Shift/Deletes and a battery pull) I get the error after the security check on startup."Uncaught Exception: Java.Lang.NullPointerException" this always appears everytime i restart my phone.
- the SMS and MMS icon is lost.
- i cannot find my sms outbox messages.
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Feb 6, 2012
I am facing a whie screen on BB Bold 9000 bought in 2009 ( software version updated ) and when I boot the machine it comes with above error message -" JVM Error 517"unable to access my BB?
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Oct 5, 2011
i currently have a blackberry 9700 bold which is unlocked i am using a telus simcard in it, how ever my data connection random stopped working the operating system is 6.0 which was available through the desktop software.when i click on service status it says
blackberry internet service not connected
blackberry enterprise server not connected
get y connections back all my data just randomly stopped working?
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Feb 1, 2010
When I'm browsing on facebook mobile I quite often get the error "Error encountered during XML parse: An attribute value may not contain '<'.".. I know quite a few other people get this, is there a solution or someway to minimise when this happens? I am running 5.0.0.411
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Mar 11, 2010
This has happened at least four times, when I listen to my music from the bold it says there is an error. This makes the bold freeze, and the only way it to turn off the bold, which takes forever. Has this happen to anyone else?
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Aug 25, 2010
I've bought a unbranded Bold 9000 (made in Canada) a couple of days ago and after setting up everything okay (.822 OS included) and using WiFi nicely I suddenly got the wifi connection dead error
I've tried:
- reading every thread about it
- several 5 min+ battery pulls
- reinstalling the OS
- delete apps
and no solution so far. Is there any way to fix this without sending it back to warranty?? (I bought it online at a HK shop) I think I'm about to cry now
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