BB Curve 8520/8530 :: Supplementary Service Error - Not Allowed MM#5 Emergency Call
Jun 5, 2010
I currently have a BlackBerry Curve and has been working fine for a while now, but over the last 2 hours i cant send or recieve txt messages! If i try and make a call i get ''Supplementary service error: General error''. I couldnt find much about this on Google except a hard battery pull while the phone was on, which i tried but still no luck. Anyone got any idea's for me to resolve this issue ? I'm also getting 'Phone not allowed MM#5' when i try an emergency call.
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Apr 12, 2012
I just bought a used blackberry 8520 from a mobule service centre because my bb 9000 was stolen . thisphone has some problem everytime I reboot the access bar doesnt reach to end till its not dissconnected , and once I start the phone everytime there is a message SUPPLEMENTARY SERVICE ERROR : SYSTEM FAILURE . I cannot activate my BIS , my BBM. WIFI and other features like sms, normal phone is working perfectly fine though.
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Dec 17, 2010
I bought a second hand bb 9700 3 months ago. I had the phone on pre-paid BIS + Airtime so I could have access to the internet, bb messenger, gmail email, and phone-related uses. The phone worked fine with no issues whatsoever. Last week, I tried calling someone and received the message - Call Failed. I thought it was credit so I tried loading airtime on the phone. When I did that I received the following message: Supplementary Service Error: General Error.
It's been 1.5 weeks and still the phone does not work: The phone has perfect coverage indicator. The phone has working BIS, BB messenger and internet. The phone cannot work the telephony part of it - calls (outgoing/incoming, SMS, MMS). I cannot call anyone, cannot check Voicemail, cannot load airtime. I have tried re-sending service books, hard reset pulling the battery out, manually registering with the wireless network.
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Dec 15, 2011
im using BB curve 8520 but my BB got a problem that show "Supplementary Service Error: General Error" after a few minute i send a message or make a call. i have try to take out the battery for 30 seconds and reinstall it again but the same problem occur.
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Jan 15, 2011
i cannot send or receive calls or texts. this randomly happened i need some support on what to do, i phoned o2 they are useless, ive got full signal and black berry messenger and the browser are working fine?
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Jun 27, 2011
Everytime I make a call or send a txt message I get the following error message 'Supplementary service error. General Error'
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Jan 31, 2010
I have a blackberry bold 9000 that I'm using with at&t on a go phone plan. I have to take the battery out at night to charge because the usb charging port is broken, and when I put it back in the following morning I get the following error message: "Supplementary Service Error: General Error. Along with getting the error, I'm being charged anywhere form $0.60 to $1.10 each morning. I've tried restoring the phone and deleting all the third party applications. I was hoping someone could solve this problem for me.And one other thing, it just started doing this. I've had the phone for about four months, and I just recently started getting the error.
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Feb 9, 2011
I get the subject error message mostly after hard reset & after making call.Any1 with lue?
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May 20, 2012
I have Blackberry storm 9530. I have received after every call the below message:"Supplementary service error: Unknown Alphabet".I do not know why I receive this message. I rebooted the mobile more times and still have the problem.
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Mar 6, 2010
I'm really annoyed right now.No matter what theme I use on my Sprint 8530 5.0 OS the active call/incoming call screen is the ugly default screen.Can somebody please tell me how to fix it or is plazmic working on the issue?It really sucks to have cool themes and this one screen is all jacked up.
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Apr 7, 2010
I got my sprint curve 8530 last thursday, and so far haven't been having a good experience.
I have horrible battery life with the device. With brightness at 10 percent, ten second backlight, locking the phone when not in use, having wifi and bluetooth off when not in use, and phone off or antenna off when in low service (about four hours), I am lucky to get through the day with a little bit of heavy use (web browsing). I have a few minutes of calls, and mainly texting and web browsing with some email. I expected better battery life out of a blackberry!
The reception on my phone is bad. I have five bars of sprint coverage at my house, but when I pick up the phone and start using it the coverage drops to two bars, zero bars, searching, and can't keep a signal. With one bar of service my phone won't send messages, and then I will lose the bar where my old phone would get one bar solid, sometimes two bars.
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May 30, 2010
I downloaded the free version of docs to go but when I try to open a document (xls) it reads "More request cannot be completed. Service book information not found." I'm rather stumped and the other posts I have read have not helped.
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Sep 14, 2010
Is there anyway to increase my service or reception on this phone? I bearly get a bar inside my house and i live in a good coverage zone. I have virgin mobile. Is there a way to increase my reception maybe by tweaking the internal antenna. Btw where is the internal antenna for this.
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Jul 7, 2010
Did a OS ugrade to 5.0.0.681 yesterday as advised by desktop manager when I connected, problem is now no matter how I configure my profiles the vibration is always there when a call,txt,email comes in-done a battery pull etc.
Some new features are good-others bad!-like when you press the top 'play' button all it does is unlock the fone-instead of playing what music was playing before!.
Any clues on the vibration-it's turned off in all profiles but still ruddy gyrates!.
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Jun 9, 2010
where can I find the call log icon and 2nd, place it on my home screen?
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Apr 21, 2010
How do you clear all your call logs without deleting them one by one? I'm not talking about the call history, I'm talking about the call logs.
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Aug 28, 2010
My Berry isnt stolen and I have used it problem free for a while. I started to use a password yesterday. Woke up today....and have a white screen with JVM 513 reset. I can do nothing to change it. Dont know how to download anything etc etc as I can do nothing to get out of here.
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Jun 25, 2010
just picked up a Curve 8520 after using a Storm for a year and a half. The only problem is that the volume during a conversation is just too quiet. The volume is at 100% and I've tried the enhanced bass and treble but its still useless.
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Apr 17, 2010
I recently bought a Blackberry Curve 8530 last month, and everything has been going smoothly up until the past week or so.Every time I hit the "End Call" button it results in the Blackberry typing out the letters "NM" repeatedly. If I keep hitting it, it just types out "Nmnmnmnmnmnmnm" ... I have tried a battery pull, multiple times. I've tried a software update. I don't know what else I can do to fix it.
It's driving me insane, I'm in love with my new BB (first time user!), but this is really killing the enjoyment. I've read about this problem with other phones and I'm worried it might move on to other letters and keys, forcing me to not be able to use the phone at all.If anybody can help me I'd greatly appreciate it. I've combed these forums for hours looking for a solution, but to no avail. Someone want to give a BB newbie a break?
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Jul 27, 2010
I was wondering if there's any option that allow you to send a message to someone who actually is calling you, like when you're in a meeting and you get a phone call but you can't answer but instead send a default message right away like "call me back later". Is this possible?
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Aug 8, 2010
When I use my browser to get to Gmail or Blogger, I have to sign in. So, I enter my username and password, but the Enter key doesn't work to load the page up. Nor does it work when I use the tracker to click on "sign in". Nothing happens so I can't access these sites. If I go to another website, for example, Google.com, enter my text and click the Enter key, it loads and shows me my results. Links seem to work on other websites too. Wondering if anyone else has encountered this problem and have a suggestion?
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Jul 9, 2010
For the last few hours when using an app or the browser I keep getting Gateway time out errors. I've done a couple of battery pulls and sent my service books but still happening. If I close my browser and re open it it will work again but maybe ten minutes later will happen several times. Anybody else have this issue and if so how did you fix it?
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Jul 12, 2010
My nephew is visiting me for the summer and he has a Blackberry 8530. Tonight the screen went white and there is an error message stating: reload software 513. There is also a rectangular symbol with a circle around it and a line through it.I have never had a Blackberry so I am at a loss. I was surfing around and I have found conflicting information. I am going to download the Blackberry desktop software onto my computer and my instinct is telling me to download software V.5.0.0.459 (his sister has this on her Blackberry). Additionally, they neglected to bring a data cord for their phones, however the one I have for my Palm Pre seems to fit - do you think it'll work or should I buy a new one?
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Jul 9, 2010
Pandora was working and now i'm getting a DNS error. I've uninstalled and reinstalled the app several times and I still get the same error. I also cannot connect to the App World.
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Apr 24, 2010
I'm planning to bring my BB 8530 phone to the Philippines. Can I still use my phone if I bring it to the Philippines. And please tell me everything about bringing my phone to the Philippines.
- Can I still text people here in America from the Philippines?
- Is there gonna be any extra charges, I'm using Sprint, by the way.
- Can I still use Web, E-mail, Call, etc., like I would normally use my phone here in U.S.?
I'm using:
BB 8530
Sprint
v5.0.0.459 (Platform 4.2.0.201)
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Jun 21, 2010
I am trying to set up a 2nd email address on my Curve 8520. I currently have 1 gmail set up. I had a 2nd awhile back, but deleted it when I didn't need it any longer. Now I have another that I need to set up, but every time I go to the email setup wizard, I get this error message:The site cannot be accessed in this manner. Please use the URL or link provided to you by your service provider.What in the world? Please help! I use T-Mobile, if that's needed information.
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Apr 21, 2012
When I reset my IPhone now can only make emergency calls what do I need to do?
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May 1, 2010
when someone calls me or i call someone, i cant really hear whats going on. my speaker "pops" and thats all i hear. it pops like every two seconds. and now my microphone doesnt work. whats going on with my phone and what do i do to fix it? i've battery pulled many times
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Jun 13, 2010
For some reason, I can't receive emails on my @sprint.blackberry.net account. My Yahoo, AOL and Gmail work just fine. I signed up for a BB address on my phone's browser. When I try to log in on my desktop, it says my device is not accessible and I must visit the website on my phone. I have tried sending emails TO my phone and sending emails FROM my phone. Neither one works.
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Jun 22, 2010
Running BB OS 4.6. I'm on my THIRD 8520 now, all previous handsets bombed out and froze with that godawful 'Restore Software: Error 552 ' No amount of visits or calls to Blackberry Support helped and the phone OS couldn't be reset. What a pain in the *bleep* not to mention data and software loss. The ONLY common factor was Opera Mini 5 , which sometimes froze, unable to exit. So a soft or hard reset (battery out) Then wait and wait and wait Then blank screen then Restore Software: Error 552. Still not sure if it's an Opera Mini issue or general out of memory issue. And there's no easy goddam way to kill a running process without a battery reset.
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May 28, 2011
i have i problem with my blackberry curve 8520 my browser is not working and appears a message like this:YOUR DEVICE DOES NOT CURRENTLY HAVE ANY BROWSER CONFIGURATION SERVICE BOOK ENTRIES,a while ago was working but now NOT ENY MORE,what can i do?
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