BB Curve 8520/8530 :: Service Books Not Found For Docs To Go
May 30, 2010
I downloaded the free version of docs to go but when I try to open a document (xls) it reads "More request cannot be completed. Service book information not found." I'm rather stumped and the other posts I have read have not helped.
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Aug 9, 2010
Here's the thing, after hooking up my curve in the computer. I cant view my pictures or songs on the phone. But when I hook it up again to check in the media card if it is not really there anymore yet apparently they are still save in the card. So, I can just view my songs and pictures on the computer but not in my phone. What should I do to view them back in my phone?
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Jul 10, 2010
I just updated my 8530 software (I have sprint) and after the update the lock icon is no where to be found.I didn't remove or delete it to my knowledge and now can find it anywhere.
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Jul 22, 2010
I just upgraded my 8520 to v5.0.0.681 then when I checked for options > applications I see app world, app center and BB maps but when I checked it on folders (downloads, applications, games, etc.). I can't find any of them. I did reboot the phone, pulled the battery reinstalled the OS but then still having the same problem.
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Apr 7, 2010
I got my sprint curve 8530 last thursday, and so far haven't been having a good experience.
I have horrible battery life with the device. With brightness at 10 percent, ten second backlight, locking the phone when not in use, having wifi and bluetooth off when not in use, and phone off or antenna off when in low service (about four hours), I am lucky to get through the day with a little bit of heavy use (web browsing). I have a few minutes of calls, and mainly texting and web browsing with some email. I expected better battery life out of a blackberry!
The reception on my phone is bad. I have five bars of sprint coverage at my house, but when I pick up the phone and start using it the coverage drops to two bars, zero bars, searching, and can't keep a signal. With one bar of service my phone won't send messages, and then I will lose the bar where my old phone would get one bar solid, sometimes two bars.
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Sep 14, 2010
Is there anyway to increase my service or reception on this phone? I bearly get a bar inside my house and i live in a good coverage zone. I have virgin mobile. Is there a way to increase my reception maybe by tweaking the internal antenna. Btw where is the internal antenna for this.
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Jun 5, 2010
I currently have a BlackBerry Curve and has been working fine for a while now, but over the last 2 hours i cant send or recieve txt messages! If i try and make a call i get ''Supplementary service error: General error''. I couldnt find much about this on Google except a hard battery pull while the phone was on, which i tried but still no luck. Anyone got any idea's for me to resolve this issue ? I'm also getting 'Phone not allowed MM#5' when i try an emergency call.
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Mar 27, 2011
i have a Blackberry Curve 8900. I'm on a network in Ireland called Meteor but my phone is an unlocked Orange UK phone. Last week Meteor starting supporting Blackberrys but i have no service books on my phone for Internet or MMS. I can't log into Meteor or Orange BIS website to get the service books and i don't have E-mail Setup on the handset to get them that way either. I have rang Meteor and Orange and neither seem to know how to get my Internet and MMS up and running. I don't think that it has anything to do with Orange anyway seeing as the phone is unlocked and I've been using it on the Meteor network for the past year just without certain functions. I've tried a battery pull and I've tried the Register Now function through the Host Routing Table option. Nothing seems to work and it's really starting to bother me.
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Jul 18, 2012
I've tried just about every trick in the book to get my BB to use the internet and BBM.
o2 say that all settings on the phone and their internal networks are correct. I send off to register the device, I never recieve a message back from BIS
I've been trying to get this sorted for 7 days now and I am so close to throwing the thing in the bin. Are there any RIM/Blackberry employees on this board that can take a look at it or tell me why the service book message just isn't being sent?
FWIW I bought this phone off a friend, on the same network and PAYG and everything worked fine with their sim, I put mine in and it just won't work, no matter what.
I've wiped, reset, downgraded OS, upgraded OS, gone over all settings, talked to o2 online, by phone, in store god knows how many times, and all i get is "register the device" IT DOES NOT WORK!
EDIT: I have an active blackberry bolt-on/data plan with o2
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Oct 13, 2011
how i send the service books from my handset?
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Jan 31, 2010
Does my email have to be set up on my bb inorder to send service books,using the email setup method.
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Feb 25, 2010
So, is anyone running the Hybrid OS 5.0 on their 8330 on the Verizon Wireless?I read where someone suggested the Verizon's Service Books don't support the OS and possibly the GPS would not work.
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Feb 8, 2010
my 8350i will not accept service books. I have never received a text message. I have downloaded and installed combined 3 and still no results. in the desktop manager it shows 23 SB but only installs 5-6 SB. I have the latest software and still only a partially functional boost berry.
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Apr 6, 2010
is the 8520 housings are compatible with the 8530? I know the answer is probably yes because there's no differences at all in the phone not like the 83XX series. Also, mine is Grey OEM by Telus. I just don't know what colour i'll customize it, any Idea? I like black and white just like my old Tour, but there's white 8520 so it would be less unique
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Jul 17, 2010
This is my second blackberry curve 8530 and they both have the same problem, they won't play videos. They use to but now when I go to like you tube, or nothingtoxic.com, or even my video recordings it won't play it says an error has occurred media attempt failed. I use to restart my BB and that would help for a lil while now it doesn't work at all. How do I fix this?
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Feb 16, 2010
My husband got a curve 8530 the other day. All of the people in his address book have "classic ringer" as their custom ring tone along with the volume set about midway like its some kind of default setting. I have tried changing the profiles/ringtones and creating new ones (with different tones) this does not change the ringer for those 80+ people. In the Set Contact Alert menu there are only 3 people with a custom tone showing.The Classic Ring is not loud enough for him to hear and no matter how I try to change the default ringer it does not change the ring for the contact list.I've done a battery pull, no change.Updated it to newest OS.Contact list was imported from a Storm 2(he likes having actual buttons to push).
Am I missing something or 1) shouldn't all those people show up in the Set Contact Alert Menu, if there is a custom tone set up or 2) shouldn't their default change if I change the default for the phone.I haven't checked all of them, but did check at least 10 and regardless of what I do they're still the same. Ringer shows Classic all other options say active profile.Is there any way I can change their default ringer without having to give each one a custom ring--too time consuming?
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Feb 4, 2010
I had a 8330 (for 2 months) that would reboot itself constantly. Does not do it anymore 'cause I returned it for a 8530. The 8530 that I've had since Jan 01 is better, it only does it now and then when it is tethered to my pc.. Rendering it just about useless for my business activities. US Cellular is at a loss. Should I accept this defect as part of the BB experience?
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Jul 16, 2010
I just downloaded the new OS when I plugged my phone to the computer... it sounded like a good idea to upgrade everything but I do not like how the UNlock function is only through the mute button now. I mean, if I wanted to just lock/unlock my phone that way with the push of only one button, I could use the standby (mute) button and press on it again to unlock it before. I really liked the previous version where you had to take the extra step of pushing two buttons (A and Send) to unlock it. Because I unlock my phone by accident a lot when it's in my purse and I reach for something and accidentally press the top button (mute button). Any ideas if Blackberry is planning on a new OS version soon that would restore the old locking/unlocking system? I do not necessarily want to downgrade to a previous OS version but I might have to as the "easy" one-button only unlocking option is not working for me.
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Jul 27, 2010
I updated my phone the other day with the v5.0.0.734 OS. It wiped out everything. I had to go back and restore my contacts, reload ringtones and apps, etc. Got everything back the way it was now.
I have three email accounts synced to it. All are active, Wi-fi on, network on. New mail isn't showing up on my handset, only from my gmail account, the hotmails aren't showing up. Used to be you could look in the folder for each email account and see what emails were there, then there was one folder that showed all of them. What am I missing?
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May 5, 2010
OMG I got rid of my bb 8530 for a samsung moment and its x100000 better!
High points
Webkit browser
Lots of free apps
FAST
GREAT screen
Good UI
Cons
Funny keyboard
Deletes #'s if but in the wrong way
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May 10, 2010
I'm gettin sick n tired of this trackball on the 8330, I recently had to fix it cause it would only go up... so onto a new Blackberry! Can anyone give me some input about the 8530? I hear the camera has no flash , is that true? How is that supposed to be an upgrade!? Anything else I should know that's different between the two, aside from the obvious?
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Jun 11, 2010
When i get a new email from yahoo, and check it on the BB and after I read the email and delete it, it will not show up on my yahoo email when I check on my laptop. But when i check my email for yahoo on my laptop, it still shows up on my BB and doesnt delete unless I personally delete it. Is there an option that when i check my email from my laptop that it will delete on my BB??
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Aug 18, 2010
If i leave my phone unplugged overnight it will drop at least down 20 or 30 percent. The only apps that I have opened that possibly check the internet are facebook & my weather network app. I have the weather app set to check every hour. So how could it drop so fast? I also have wifi turned on but does that kill it that quickly?
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Aug 13, 2010
my 8530 will suddenly, and for no apparent reason, decide to restart itself. I haven't noticed a pattern as to when it does this, and it doesn't seem to be a regular interval. I'll have it sitting next to me on the table, and suddenly it lights up, shuts down, and starts back up, and carries on as if nothing happened.
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Sep 10, 2010
Any other 8530 users having an issue with the trackpad finish coming right off?It looks like there is a plastic film on the trackpad to begin with. It appears it's just flaking right off. It's about 80% gone right now.
Trackpad is working fine. Haven't been able to find much info on this..
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Jun 5, 2010
Can I connect my computer adn use my 8530 as a wireless port
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Mar 13, 2010
Does anyone know how to hide the previous messages with your sms messages? My screen has the history of every text message sent between me and the reciepient as if we are in a chat screen. On the curve 8330 all you had to do was go to options-sms-number of previous items and change the setting. Under the help option and in the user manual for the 8530 it says to follow those exact directions but for some reason that option is not available for me when I go to options-sms. I contacted my service provider Verizon and they stated the option isnt available on this model. So why would it be under the help menu on the phone. Can anyone help me I hate to read days and days of text messages between me and another person if I make a mistake and scroll up. All I want to do is see the previous text message in the new text message screen.
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Jan 31, 2010
Quick question for anyone with the Curve 8530! What is the average time you get out of the battery? Mine is brand new, I turned Wifi off but I do SMS quite a bit. I'm getting about 1 to 1 1/2 days out of the battery. Just wondering if this is normal.
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Sep 7, 2010
Quick question: How long is the battery on the curve suppose to last @ moderate use (ie. BBM, some web, few apps running).I unplug my phone around 7am in the morning and by roughly 3:30-4pm the battery has almost died. Now during that time all I'm doing is sending BBM messages (no pictures), minimal SMS messages and the only app I have running is 'Weather Bug'. Is this normal for the curve battery to die so quickly? I've read about other users saying that they can easily get a days worth of use out of their battery and they still have sufficient enough charge.
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Feb 15, 2010
I've had my 8530 for a little over a month, every once in awhile after I end a call the screen goes blank but when I use the track pad the screen comes back in sections. After I use the track pad to scroll upper left then upper right the bottom right and bottom left the screen is normal. Has anyone else had this issue?
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Jul 24, 2010
Is there any way to turn off the suggested text box that pops up when im texting on the Curve 8530? This is annoying. This is not the autotext feature that changes preset words like dont to don't. Its the box that pops up for instance when you type yay.
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