BB Curve :: Can't Get Service Books

Mar 27, 2011

i have a Blackberry Curve 8900. I'm on a network in Ireland called Meteor but my phone is an unlocked Orange UK phone. Last week Meteor starting supporting Blackberrys but i have no service books on my phone for Internet or MMS. I can't log into Meteor or Orange BIS website to get the service books and i don't have E-mail Setup on the handset to get them that way either. I have rang Meteor and Orange and neither seem to know how to get my Internet and MMS up and running. I don't think that it has anything to do with Orange anyway seeing as the phone is unlocked and I've been using it on the Meteor network for the past year just without certain functions. I've tried a battery pull and I've tried the Register Now function through the Host Routing Table option. Nothing seems to work and it's really starting to bother me.

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BB Curve :: Can't Receive Service Books From Blackberry

Jul 18, 2012

I've tried just about every trick in the book to get my BB to use the internet and BBM.

o2 say that all settings on the phone and their internal networks are correct. I send off to register the device, I never recieve a message back from BIS

I've been trying to get this sorted for 7 days now and I am so close to throwing the thing in the bin. Are there any RIM/Blackberry employees on this board that can take a look at it or tell me why the service book message just isn't being sent?

FWIW I bought this phone off a friend, on the same network and PAYG and everything worked fine with their sim, I put mine in and it just won't work, no matter what.

I've wiped, reset, downgraded OS, upgraded OS, gone over all settings, talked to o2 online, by phone, in store god knows how many times, and all i get is "register the device" IT DOES NOT WORK!

EDIT: I have an active blackberry bolt-on/data plan with o2

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Oct 13, 2011

how i send the service books from my handset?

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Jan 31, 2010

Does my email have to be set up on my bb inorder to send service books,using the email setup method.

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Feb 25, 2010

So, is anyone running the Hybrid OS 5.0 on their 8330 on the Verizon Wireless?I read where someone suggested the Verizon's Service Books don't support the OS and possibly the GPS would not work.

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May 30, 2010

I downloaded the free version of docs to go but when I try to open a document (xls) it reads "More request cannot be completed. Service book information not found." I'm rather stumped and the other posts I have read have not helped.

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Feb 8, 2010

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Dec 22, 2011

how do i send service books to my phone as i can not log into enterprise activation?

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Jul 26, 2011

After 6 months of normal activities, my Blackberry stopped received emails on my BIS accounts, however i can still send email. I have read several forums and contacted my operator and done the following:try to register again, deleyed the service books and asked for new ones (i couldnt receive the service books)reinstalled the O/S after wiping and resetting factory settings using javaloaderstill cant receive the service books, however my fone register, what else can i do ?

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Jan 6, 2010

I usually do a battery pull every 3 or 4 days. I always send my service books by way of my laptop from the T-Mobile website. When I am not at my desk and want to send servicebooks what is the easiest way of doing this on the handheld? (9700)

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Feb 24, 2010

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May 22, 2010

I got my BlackBerry Curve 8520 a few days ago and discovered that I cannot receive service books. The icon for my mailbox for my supposedly created email does not appear on my phone after creating it on the BIS. I tried resending service books a thousand times already but nothing. No icons for email showed up on my phone's home screen and not a single service books received. I tried pulling out the battery already, deleting my email and re-adding it up on the BIS, had my account deleted on the BIS and registering my phone again but nothing seemed to work. I still cannot receive service books and no email icon seemed to appear. I even updated the OS of my phone to v5.0. Everything on my Blackberry is working except for my email and service books problem. I also tried going to Options > Advanced options > HRT > register. I also did a Wipe Handheld on my device but nothing changes. My data plan is active and GPRS is in all caps.

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BB (RIM) :: 8350i Appears To Be Losing Or Possibly Self Deleting Service Books?

Jul 26, 2010

I have an 8350i on Nextel and i have loaded OS 5 onto it. (a little background incase you arent aware.. Nextel has not yet released OS 5 but SouthernLinc has and ive been using SouthernLincs version of it for the 8350i for about a month or so with NO issues) I really dont want to have to reload my OS back to 4.6 as there are some major upgrades on 5.0 for the 8350i. You guys think it might be that im running OS 5? I also have the "Boostberry" configuration (aka i have a normal nextel data plan instead of a bb plan) ive had this for about 6 months atleast now without any troubles. So 3 times over the week or so ive turned on my device and had it "register with the network" then i go to compose a sms message or place a call and i get service book not found errors. I reload the service books and it works great for a few days then it happens again. You think its because of running Southernlincs OS 5 thats just not causing me issues or any other ideas of what it may be?? I dont want to downgrade back to 4.6 and spend an hour loading everything just to find out that wasnt my issue.

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BB Bold 9700 :: Service Books Can Not Be Delivered / Carrier Says Device Broken

Mar 7, 2010

I have a strange problem since yesterday. Out of the blue my 9700 (5.0.0.442, free device, Vodafone Germany) can no longer connect to the Internet. The connection to the BIS, however, is still there. It lacks only the right service books. Vodafone said that I should do a software update -> so I installed 5.0.0.536. But the problem persists. The Vodafone-BlackBerry support is then determined that posting the service books hang in a "queue" and can not be delivered. They created a new BIS account for testing, even there the problem exists.My carrier says I have to replace the 9700. But I don't think, that this is a hardware problem.
Sounds more like a software problem to me, because some service books still arrive:

Wi-Fi TCP / IP Browser
Wi-Fi TCP / IP Transport
Save Self VPL
D2 WAP 2.0
Wap Push Config
Vodafone DE MMS transport
Provisioning

Akkupulls, resending service books, wiping and new firmware install brought no improvement. I just despair.
Every data connection with no BIS requirement works. (e.g. weather apps)

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Is there any way to select those contacts as a block, and copy them even in the SIM or through the Desk top manager?

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