BB (RIM) :: 8350i Appears To Be Losing Or Possibly Self Deleting Service Books?
Jul 26, 2010
I have an 8350i on Nextel and i have loaded OS 5 onto it. (a little background incase you arent aware.. Nextel has not yet released OS 5 but SouthernLinc has and ive been using SouthernLincs version of it for the 8350i for about a month or so with NO issues) I really dont want to have to reload my OS back to 4.6 as there are some major upgrades on 5.0 for the 8350i. You guys think it might be that im running OS 5? I also have the "Boostberry" configuration (aka i have a normal nextel data plan instead of a bb plan) ive had this for about 6 months atleast now without any troubles. So 3 times over the week or so ive turned on my device and had it "register with the network" then i go to compose a sms message or place a call and i get service book not found errors. I reload the service books and it works great for a few days then it happens again. You think its because of running Southernlincs OS 5 thats just not causing me issues or any other ideas of what it may be?? I dont want to downgrade back to 4.6 and spend an hour loading everything just to find out that wasnt my issue.
my 8350i will not accept service books. I have never received a text message. I have downloaded and installed combined 3 and still no results. in the desktop manager it shows 23 SB but only installs 5-6 SB. I have the latest software and still only a partially functional boost berry.
I am heading out on a cruise next week and i was hoping to easily turn off my primary email accounts, but leave on a secondary one that my office can used only when needed. I am a very heavy email user and at .02 cents a kb, I would need a mortgage to pay for all that email.Will deleting the service books for these accounts stop the email from coming in until I can download all email to my laptop; and then download service books?I am a longtime bb user, but the new BIS interfaces do not have a way to turn specific email accounts on and off like they used to.
The harddrive on my old computer died. Now when I try to sync my iPhone to the new computer, I get a message saying that my iPhone will be overwritten with the library on the computer. This wouldn't be a problem except my iPhone contains songs and books that are not showing up in the computer library. How do I get my iPhone registered to the new computer without losing music and books?
i have a Blackberry Curve 8900. I'm on a network in Ireland called Meteor but my phone is an unlocked Orange UK phone. Last week Meteor starting supporting Blackberrys but i have no service books on my phone for Internet or MMS. I can't log into Meteor or Orange BIS website to get the service books and i don't have E-mail Setup on the handset to get them that way either. I have rang Meteor and Orange and neither seem to know how to get my Internet and MMS up and running. I don't think that it has anything to do with Orange anyway seeing as the phone is unlocked and I've been using it on the Meteor network for the past year just without certain functions. I've tried a battery pull and I've tried the Register Now function through the Host Routing Table option. Nothing seems to work and it's really starting to bother me.
After 6 months of normal activities, my Blackberry stopped received emails on my BIS accounts, however i can still send email. I have read several forums and contacted my operator and done the following:try to register again, deleyed the service books and asked for new ones (i couldnt receive the service books)reinstalled the O/S after wiping and resetting factory settings using javaloaderstill cant receive the service books, however my fone register, what else can i do ?
I've tried just about every trick in the book to get my BB to use the internet and BBM.
o2 say that all settings on the phone and their internal networks are correct. I send off to register the device, I never recieve a message back from BIS
I've been trying to get this sorted for 7 days now and I am so close to throwing the thing in the bin. Are there any RIM/Blackberry employees on this board that can take a look at it or tell me why the service book message just isn't being sent?
FWIW I bought this phone off a friend, on the same network and PAYG and everything worked fine with their sim, I put mine in and it just won't work, no matter what.
I've wiped, reset, downgraded OS, upgraded OS, gone over all settings, talked to o2 online, by phone, in store god knows how many times, and all i get is "register the device" IT DOES NOT WORK!
EDIT: I have an active blackberry bolt-on/data plan with o2
I usually do a battery pull every 3 or 4 days. I always send my service books by way of my laptop from the T-Mobile website. When I am not at my desk and want to send servicebooks what is the easiest way of doing this on the handheld? (9700)
So, is anyone running the Hybrid OS 5.0 on their 8330 on the Verizon Wireless?I read where someone suggested the Verizon's Service Books don't support the OS and possibly the GPS would not work.
Everything seems to be working on my bb storm 9530. i have att plan.i cant send or recieve picture messages. i think either the service books are messed up or somethign else is wrong. i get no mms record found. i been reading and cant find a solution. if anyone knows an easy fix i can do from the handheld, great, but i dont want to do somethign dramatic like reinstall the os etc.
I downloaded the free version of docs to go but when I try to open a document (xls) it reads "More request cannot be completed. Service book information not found." I'm rather stumped and the other posts I have read have not helped.
I got my BlackBerry Curve 8520 a few days ago and discovered that I cannot receive service books. The icon for my mailbox for my supposedly created email does not appear on my phone after creating it on the BIS. I tried resending service books a thousand times already but nothing. No icons for email showed up on my phone's home screen and not a single service books received. I tried pulling out the battery already, deleting my email and re-adding it up on the BIS, had my account deleted on the BIS and registering my phone again but nothing seemed to work. I still cannot receive service books and no email icon seemed to appear. I even updated the OS of my phone to v5.0. Everything on my Blackberry is working except for my email and service books problem. I also tried going to Options > Advanced options > HRT > register. I also did a Wipe Handheld on my device but nothing changes. My data plan is active and GPRS is in all caps.
I have a strange problem since yesterday. Out of the blue my 9700 (5.0.0.442, free device, Vodafone Germany) can no longer connect to the Internet. The connection to the BIS, however, is still there. It lacks only the right service books. Vodafone said that I should do a software update -> so I installed 5.0.0.536. But the problem persists. The Vodafone-BlackBerry support is then determined that posting the service books hang in a "queue" and can not be delivered. They created a new BIS account for testing, even there the problem exists.My carrier says I have to replace the 9700. But I don't think, that this is a hardware problem. Sounds more like a software problem to me, because some service books still arrive:
Wi-Fi TCP / IP Browser Wi-Fi TCP / IP Transport Save Self VPL D2 WAP 2.0 Wap Push Config Vodafone DE MMS transport Provisioning
Akkupulls, resending service books, wiping and new firmware install brought no improvement. I just despair. Every data connection with no BIS requirement works. (e.g. weather apps)
Not too long ago my employer rolled out a two-tiered phone Nextel service for employees. Some get 8350i with a full BB data plan and some get Moto i456 with voice, PTT, MMS, and limited data (feels like GPRS). I am in the latter category. While I have absolutely no justifiable business need for a data plan I despise the crappy i465 with a passion that is difficult to describe.
I thought I would solve my problem by buying a 2nd-hand 8350i on my own dime and just popping the employer-provided SIM card in it. My hope was that I would retain what I need (voice, SMS, PTT) and be on my merry way. However, it appears that I do have voice and PTT but have lost ALL messaging capability, probably because the messaging the BB goes through their own servers and I do not have BB service.Is there any way around this dilemma? I do need both PTT and SMS, and the only two QWERTY devices with PTT capability are the 8350i and the i465.
had to reinstall everything on my phone. I had a backup file from Dec, when everything was working. Everything appeared to install without problem. Now a day later I go to send a Text message and I get this error. No MMS service record.So I check the threads and I notice I have to reinstall the services Books since I am on boost. When I go to services books on my BB it says 5 records. I delete those and copy over the combined 3 which has 23 files. However after they are copied over on the device, the device says 5 files and I get the same error.
Anybody else unable to connect to the internet or use GPS? I haven't been able to all day (phone and DC work) and I've tried to do a battery pull twice.
I had one little problem about two weeks after I bought it, where it suddenly froze up and then shut off and wouldn't turn back on for several hours until I connected it to my computer. Over the passed couple of weeks, I've started having trouble with it.It started as just being slow to connect to internet and to place calls, but it has steadily worsened to the point that I am randomly dropping service in places I've never had a problem with before. I keep dropping calls or calls won't go through at all, and the call quality has gone down. Messages also won't go through, and notifications from my apps won't appear. Even in my Facebook app, I'll recieve the red number telling me I have a new notification, but when I touch it, the notifications screen won't refresh. Today, the little "4G" symbol kept changing to the "E" symbol.
I purchased a Curve 8900 locked to t-mobile which i unlocked with a code purchased via a website, everything is okay and working with the orange sim card apart from the MMS message service with appears to be missing from the menu, updating the software via the update service dose not make any difference, also to access the internet the webNwalk from t-mobile application is still there, although this is not a problem i wondered if there was a way to remove that and find out where the MMS option is.
i recently upgraded my x10i to android 2.1, everytime i press the power button to lock the screen it disconnect me from my network, no service message appears, so everytime i press the power button again to unlock the screen i have to enter my pincode and reconnect again, hence, i dont recieve any messages and calls whenever i lock the screen or when screen times out?
I'm having is when I go to send the service books to activate email I keep getting update failed I tried the diagnostic test and manually sending the books. I was wondering if I can replace the verizon email service books with att's books also if that is possible what books will I look for in crackutil any help is appreciated
this past week (tuesday) I sent my wife a text, and she never received it as of thursday. on thursday I decided to reset my iphone, and after doing so my text messages were then received. however now I'm getting the "no service, and searching" indication on my phone when I'm in the house, and I've never received that before. I've also reset the network, and it still get the same indications. what do I need to do?
I have a Xperia Neo MT15i. Soon after I upgraded with the latest software it started restarting a few seconds after finished booting up. This only happens when I have a SIM-card in it. I've tried different SIM-cards with from different carriers and I get the same issue and the cards work fine in other smartphones. SD card or not makes no difference.I've got the phone back twice from service and they say they are not even able to recreate the problem, so they just upgrade the software and look happy.So today I did a repair in the PC companion, put the SIM card in, went outside, started the phone and it works for a few minutes without restarting. When I go back inside it immediately restarts.I live in a radio shadow, so I have lousy reception at home and I keep losing service. Reception is between 0-1 signal bars inside, but if I go outside I get 2-3.So my theory is that when the phone looses or is unable to reestablish connection to my service it decides to restart to try again.
I have a Xperia Neo MT15i. Soon after I upgraded with the latest software it started restarting a few seconds after finished booting up. This only happens when I have a SIM-card in it. I've tried different SIM-cards with from different carriers and I get the same issue and the cards work fine in other smartphones. SD card or not makes no difference.
I've got the phone back twice from service and they say they are not even able to recreate the problem, so they just upgrade the software and look happy.So today I did a repair in the PC companion, put the SIM card in, went outside, started the phone and it works for a few minutes without restarting. When I go back inside it immediately restarts.I live in a radio shadow, so I have lousy reception at home and I keep losing service. Reception is between 0-1 signal bars inside, but if I go outside I get 2-3.So my theory is that when the phone looses or is unable to reestablish connection to my service it decides to restart to try again.
My I Phone 5 keeps losing 3G and then loses service. The phone can be laid flat in front of me and I see it go from 3G to GPRS to No Service. I have a new sim and have had the antennae checked and also restored the software. Nothing has worked,
quite often when I press the power button to just shut the screen off on my Droid X, and then turn it on later, it says that theres no service for a second or two and it then returns to 3g. Is this happening to your Droid X too?
