Nokia :: 5800 XM Music General Error
Jul 27, 2010
This is getting really frustrating.I bought this blue nokia 5800 XM in January (Australia), and in the past month its been giving me trouble.Okay, right now: Running v50.xx..My phone is having a 'general error' when I try and play music in the music player.Only when I find songs via the file manager I can play them..One at a time.This is the second time within a week that its done this!The first time I googled around and found I had to 'hard-reset' then clear my memory card of bad sectors.Done that, it fixed..Until now.This isn't the only problem, at the start of the month my stupid phone would restart itself just for fun, and the alarm doesn't function properly (when I touch/slide to 'snooze' or 'stop' it doesn't respond until a minute later) And the memory card has wiped itself before aswell
I reformatted the entire phone and memory, clean install of firmware and everything but still I get problems? Why? Think I'll go back to my old SE w910i it was much better..No problems with it ever (even after I dropped the battery in water).BTW I think I should have 1yr nokia warranty (does it cover first year from purchase?), but then again all they'll tell me to do is wait my time every week re-formatting the phone.
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Jan 15, 2012
I'm unable to play songs using music player as it shows error message as "File is corrupted" / "General system error".
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Feb 20, 2010
could someone please help me with this problem. I have just bought a nokia 5800 comes with music phone. When i run the disk everything installs untill i get to nokia music which fails due to this error :
nokia music.exe Application error
application has generated an exception that could not be handled
process id=0x7d0 (2000) Thread id=0xfb4 (4020)
click ok to terinate the application
click cancel to debug the application
when i click cancel it says no registered jit debugger was specified
click retry to have the process wait while attaching a debugger manually
click cancel to abort the jit debug request
I am hopeless with computers, but i know i have all the system requirements as iv had the full nokia package on this pc before when i had an n96, i then deleted it all when i changed phones.
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Jul 12, 2012
i am not able to play music in music player.
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Feb 12, 2010
Issue #1: I deleted all of my music on my 5800 and reloaded all new music (about 2 gigs worth), I restarted the phone and then refreshed my library. It added my new music but it did not delete the old music. How can I delete these old files from my library.
Issue #2: Every time I connect my phone in Mass Storage mode and sometimes in PC Suite mode, the Messenger says that it is Unable to Read the memory card and switches my text message saves to the C:, I then have to go back and change my message save location back to E: manually. Is there a way to stop the phone from doing this.
Issue #3: After upgrading my 5800 to v40 my left headphone plays louder than my right. I have tried different headphones and different songs and they all played the same. I am push the plug all the way in. It was working just fine before the upgrade. Is anyone else having this same issue?
These attention to detail issues get annoying when they pop up, Nokia (or Symbian) really needs to fix these issues. Some of these issue carry over from update to update and thats not good business. I would like to stay away from resetting my phone if at all possible...I have done so many resets, I have lost count and quite frankly my phone is setup the way I wont it and do not want to sit and set it up again.
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Feb 12, 2010
I cannot delete photos from my n97, everytime i try to delete any photos stored I get the message "General system error".I need to delete 127 photos and they seem to be just stuck there.The phone will not even let me sync them to my PC.Any help would be greatly appreciated.
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Apr 28, 2010
Whenever i try to make a voice call i get General Error. I've tried removing the battery and the SIM but still it's not working.
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Mar 27, 2010
I have purchased Nokia N97 32 GB before 1 month but It is giving me errors.
1) When I enter to settings its giving me "Security Module Error".
2) When I try to open some applications its give me error" General memory full, close some applications and try again.
Could you please help me to solve this problem?I have one confusion. My N97 32 gb is made by nokia and manufactured in china. I am living is KSA and i have purchased here. Is it original device? All N97 new mobiles are coming in KSA manufactured in china and made by nokia?
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Feb 12, 2010
I cannot delete photos from my n97, every time I try to delete any photos stored I get the message "General system error". I need to delete 127 photos and they seem to be just stuck there. The phone will not even let me sync them to my PC.
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Jun 27, 2011
Everytime I make a call or send a txt message I get the following error message 'Supplementary service error. General Error'
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Apr 20, 2011
I had a similar issues on " General: System Error " Music file unable to save on music library the second one is corrupted music file unable to deleted on music library.
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Dec 15, 2011
im using BB curve 8520 but my BB got a problem that show "Supplementary Service Error: General Error" after a few minute i send a message or make a call. i have try to take out the battery for 30 seconds and reinstall it again but the same problem occur.
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May 20, 2011
Im unable to transfer files from my computer to my blackberry 8110. The device returns a general error [E:3] or [E:1003].how I can rectify this problem and continue transferring files to my phone?
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May 4, 2010
I have upgraded the firmware from v31.0.101 to v50.0.005 and I had the unpleasent surprise to find that the music player is no longer working. It plays only the files stored in the phone memory and is unable to update the library. It shows music files on the memory card that were deleted longtime ago and refresh library does not change anything: always shows refresh complete 0 files added. When I connect the phone to the PC, the Ovi Player doesn't see the phone and even the device manager shows that there is a problem with the portable device (conneced in PC Suite or Media Transfer modes). Done even a hard reset but nothing has changed except that it has lost the applications it had in the phone memory.
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Feb 5, 2010
I have a Nokia 5800 express music. I had some trouble with it, when I turned it on, it just startet vibrating without starting, so I got that fixed. Now it won't update or transfer music. Since I got it back from the Nokia store, it have not been working with update on my computer. While it was repaired I also installed Windows 7.
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Sep 12, 2011
i've just updated the firmware (v. 52.0.007) for my nokia 5800 xm, but when i tried to open the music player application, it tells me that there is a system error. i've tried re-installing the phone update but music player still shows me a general system error. this is making me quite sad. i want my music! heck, it's an 'xpressmusic' phone.
been a bit disappointed with nokia lately. first the Internet failure and now this... don't make a nokia loyalist switch to apple!
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Jul 3, 2011
My Nokia 5800 XM music player is not working, and does not open... I think I removed a file or something. What can I do?
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Apr 13, 2011
I'm on a 24 month cwm sub and some of the albums i have downloaded in the past are no longer available on Ovi Music. This causes the licence check to fail when copying to my 5800I am entitled to this music "for life" so please can you confirm how I can get my licences back?
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Jun 29, 2010
After my latest software update i've lost the search option for the music?Now i have some letter apearing on the side when i scroll but that dosent help at all comparing the search option i mean common i have like 6gb of music?
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Feb 21, 2010
how to play music (mp3) on my Nokia 5800 via bluetooth, so my PC with bluetooth recives music and plays it via speakers. I'd like to do the same in my car which has Bluetooth integrated.
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Aug 5, 2012
I have a 5800 and recently wanted to play a song. When I started the player, I got an error - something to do with the music library being corrupted. I left it to try and sort the problem for a while and then pressed STOP. When I tried later, the library was empty.I have upgraded the Music player but that also did not help. I removed the memory card where the MUSIC diretory is located and re-installed it. I have also re-booted the phone several times.From my PC I can see the directroy with all my music. All attempts to REFRESH the library on the phone fail with a message saying that 0 songs have been added. I have left it for long periods of time but still have no songs.If I locate a song with the file manager I can play it.Is there some way to delete/reset the library database and force it to re-create it?
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Jan 2, 2010
I just got a Nokia 5800 for Christmas but I have some problems with it when I send music to it, I can not see the music in music player, but only in the file manager.
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Jul 14, 2010
I deleted some of my photos with my file manager but the clip arts in my photo gallery are still there and when i try to delete them i get the response, ''GENERAL SYSTEM ERROR''. What do I do? I use an E72.
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Nov 24, 2011
I get a "General Failure" message when trying to send emails. This occurrs randomly and I have full internet and mobile coverage. Sometimes they send eventually and other times they never do.
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Mar 27, 2010
I have purchased Nokia N97 32 GB before 1 month but It is giving me errors.
1) When I enter to settings its giving me "Security Module Error".
2) When I try to open some applications its give me error" General memory full, close some applications and try again.
My N97 32 gb is made by nokia and manufactured in china. I am living is KSA and i have purchased here. Is it original device? All N97 new mobiles are coming in KSA manufactured in china and made by nokia?
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Jul 10, 2010
my music files are in the same folder. I did refresh to the library music in the music player and the player added me a very little part from the music. If I try to do refresh again its getting up until 83 songs and doing like keep coaching (I have something like 600 more songs) and its not getting into the music player
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Feb 5, 2010
On nokia 5800 xpressmusic's home screen music player bar can't appear ,I also update software but it has also same problem contact bar & shortcut bar ok.
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Mar 9, 2012
When i removed my usb cable, the phone said device error then when i went to playlist all the music were gone. If i try to refresh nothing happens, i have removed the data from the card, and put it back still nothing. When i connect with usb cable i can see and even play the music on my laptop. There is still nothing under my playlist the music is still playing under tones but its not showing in my music files and not refreshing.
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Jun 13, 2010
my nokia 5520 Xpressmusic can't open the music player.i have a 2GB memorycard and a lot of space on my phone memory.
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Jul 5, 2010
I have just upgraded my firmware and then maps on my phone. To upgrade the maps I used maps_installer_3.04_10wk17_b07_s60_5.0.Nocs.sis. The install has worked as my maps interface is now different to the previous version. However I have no map showing at all, I can get the little red dot that shows my position, I can get my poition in lattitude and longitude, but that is all. At the bottom of the screen, left hand corner, I get a flashing gps icon with 0.00kb showing, which I assume is the indicator that is waiting for map data, but nothing happens after that.
I have looked on the maps bit of Ovi to try and find the map for my country (UK) but to no avail, it says on the Ovi page to open up Ovi, go to VIEW then maps, there is no VIEW! Also I cannot exit the application by clicking the X in the bottom corner of the menu. I have to exit by pressing the red button on my phone.
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Apr 10, 2010
I just bought a 5800 (X-Music). To tell you the truth I did not have any problem in dowloading the maps and establishing a first GPS lock. For the time being I use the set off-line (no SIM card inserted). Since I have a flat internet connection at home (Wifi) I also managed to set-up e.mail and go to internet . In other words all functions, that require an internet link, work fine with my home wifi.
What worries me is that when I will eventually use the set on-line (I do not have a flat data profile with my provider) I could be caught into dowloading lots of Mb traffic spending a fortune. For the time I have excluded the A-GPS (Only Integrated is ON).
My questions are :
How can I make sure that using the phone outside my home I do not get linked to internet using GPS or other features ?
What are the GPS limitations that I will face with in this case (i.e. not using any internet link)?
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