Nokia :: 5800 Express Music - Won't Update Or Transfer Music
Feb 5, 2010
I have a Nokia 5800 express music. I had some trouble with it, when I turned it on, it just startet vibrating without starting, so I got that fixed. Now it won't update or transfer music. Since I got it back from the Nokia store, it have not been working with update on my computer. While it was repaired I also installed Windows 7.
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Jul 5, 2010
I have just upgraded my firmware and then maps on my phone. To upgrade the maps I used maps_installer_3.04_10wk17_b07_s60_5.0.Nocs.sis. The install has worked as my maps interface is now different to the previous version. However I have no map showing at all, I can get the little red dot that shows my position, I can get my poition in lattitude and longitude, but that is all. At the bottom of the screen, left hand corner, I get a flashing gps icon with 0.00kb showing, which I assume is the indicator that is waiting for map data, but nothing happens after that.
I have looked on the maps bit of Ovi to try and find the map for my country (UK) but to no avail, it says on the Ovi page to open up Ovi, go to VIEW then maps, there is no VIEW! Also I cannot exit the application by clicking the X in the bottom corner of the menu. I have to exit by pressing the red button on my phone.
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May 18, 2010
i have a problem with my Bluetooth, when i go to put it via the connectivity screen, the screen freezer's and the only way i can get back to the home screen is to press the red button I have tried to send a file when Bluetooth is off the phone asks do you want to activate Bluetooth when i hit yes everything freezer's i have to take the battery out and then back in but still can't use Bluetooth
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Feb 12, 2010
i was downloading update software to my device from nokia pc suite on pc and i cancel it. so it turned off and i tried to switch it on and when i press the switch on button it just keep vibrating until the vibration stops and it doesnt switch on
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Mar 26, 2010
I bought this nokia 5800xm and everytime it seems to switch off by its self. It just switches off randomly at any time.
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Jan 17, 2010
I have recently bought NOKIA 5800 express music. From past 2 days the phone has hung twice. I had to remove the battery and restart the phone to get it back into working. The phone was idle and I wasnt running any application when it had hung. Can someone tell me what the problem is and if there is any solution for this, as at times it really frustrating to restart all over! Some details of the phone software
Software Version V 30.0.011
Custom version 30.0.011.C01.01
Type RM-356
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Jun 9, 2010
i'm using 5800 express music edition, coudln't install ovi map and is there any other suggestion? and when i use google map the wifi connection can't be selected. it's always using 3G service.
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May 5, 2010
How do i auto connect my phone to a ck100 hands free kit. My phone use to do this until it was sent into nokia for a warranty issue.
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Mar 2, 2010
What application do I have to download to use the device as a modem on a PC?
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May 25, 2010
if my phone is on and i've not used for say 15 to 20 mins it switches off by itself..
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Mar 12, 2010
I was asked to either take it to the service center or upgrade the firmware. Then I upgraded the firmware and no change. Then since I was busy with work only today I got the opportunity to take it to the service center. I gave it to the service centre they flashed the handset and still no change. Now as per them it has to go to the head office and they have to repair it. I explained to them that this is a new handset what kind of repair are we looking at. She said the system board needs to be replaced as it was over heating.
I do not want to take any chances as the phone us heating up hence I asked her for a brand new one. She said that it is the sole decision of the Company. Hence I have given it for service. Details are below. Job Sheet Number: 310-465550/100312/7 NCC:- 310-465550 I also then called nokia customer care and complained that I needed a new handset as the phone was over heating. Nokia Complaint Number:- 1-10882690643.
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Jan 12, 2010
I just bought a 5800 Express Music and am very new to the world of mobile phones. I have had a Yahoo Mail account for the last ten years and would like to be able to access it throught the phone's email system.
This is what I've done: In Settings Wizard, click Email Setup.
-Phone says "Allow application to use network to send or receive data?"
-I say "yes".
-Phone says "Testing network", then "Contacting email server".
-Phone gives me a screen with Yahoo, Gmail, Ovi etc.
-I click on Yahoo, then write my Yahoo email address.
-Phone says "Getting email settings", then "Unable to connect with the information provided. Please try again".
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Jun 21, 2010
This is my wifes phone, this weekend the screen started to change colour with a slight blue or green tint that then went back to normal, the phone seems to be getting quite hot when in use, has anyone heard of this problem, other than this the phone functions as it should?
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Oct 17, 2012
Nokia 5800 express music camera problem in setting?
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Jun 29, 2010
I am using Nokia 5800 express music. I am facing problem while using bluetooth handsfree device. It is properly getting connected and getting paired with the device but while making the call the other end cannot hear my voice but I can hear them clearly. Initially I thought my bluetooth hands free is having problem so I bought another. But the problem was still the same. I can hear from the bluetooth device but the party cannot hear. Then I tried the same bluetooth handsfree with another Nokia 5800 express music and found it working fine. Is there anyone can help me to solve this issue. The difference between my mobile and other is the software version. I am having the latest version but the other is the first version. Is there any hardware issue or software issue with this?
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Jul 8, 2010
Can I physically position the items in the displays of both the main menu and the application menu to my own.
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Apr 20, 2011
I had a similar issues on " General: System Error " Music file unable to save on music library the second one is corrupted music file unable to deleted on music library.
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Jul 18, 2010
I've been using my 5800 XPress comes with music device happily with no problems for about 6 months, now all of a sudden whenever I try to transfer my Comes With Music downloads to my device for no apparent reason they ALL fail to transfer just saying that the transfer has failed but no explanation as to why. There's about 4GB of memory available so it's not a lack of space. I've tried re-installing OVI player to no avail, I can't understand what has happened to stop it transferring, I've changed nothing at all.Any ideas how I might be able to get the music to start transferring again?
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Mar 28, 2010
I have Ovi installed, i am able to sincronize photom contacts and messages but no risul with music.apparently i can transfer music on my phone, it appewrs so on the computer but when not usb connection the music is not on the phone anymore.I tried the update of the music list but it doesn't seem to work.
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May 4, 2010
I have upgraded the firmware from v31.0.101 to v50.0.005 and I had the unpleasent surprise to find that the music player is no longer working. It plays only the files stored in the phone memory and is unable to update the library. It shows music files on the memory card that were deleted longtime ago and refresh library does not change anything: always shows refresh complete 0 files added. When I connect the phone to the PC, the Ovi Player doesn't see the phone and even the device manager shows that there is a problem with the portable device (conneced in PC Suite or Media Transfer modes). Done even a hard reset but nothing has changed except that it has lost the applications it had in the phone memory.
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Sep 12, 2011
i've just updated the firmware (v. 52.0.007) for my nokia 5800 xm, but when i tried to open the music player application, it tells me that there is a system error. i've tried re-installing the phone update but music player still shows me a general system error. this is making me quite sad. i want my music! heck, it's an 'xpressmusic' phone.
been a bit disappointed with nokia lately. first the Internet failure and now this... don't make a nokia loyalist switch to apple!
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Jul 3, 2011
My Nokia 5800 XM music player is not working, and does not open... I think I removed a file or something. What can I do?
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Mar 26, 2010
I have Nokia 5800 and can't update the firmware, i tried using both NSU (latest version) and Ovi Suite (Latest version) on a Windows XP SP· OS, the problem seems to be that the OS don't recognize the phone when the phone shuts off in te middle of the update process, a bubble shows "new hardware found" an then "problem occurred trying to instal new hardware", it seems to be a driver issue but i have the latest installed and.
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Apr 13, 2011
I'm on a 24 month cwm sub and some of the albums i have downloaded in the past are no longer available on Ovi Music. This causes the licence check to fail when copying to my 5800I am entitled to this music "for life" so please can you confirm how I can get my licences back?
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Jul 12, 2012
i am not able to play music in music player.
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Jun 29, 2010
After my latest software update i've lost the search option for the music?Now i have some letter apearing on the side when i scroll but that dosent help at all comparing the search option i mean common i have like 6gb of music?
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Feb 21, 2010
how to play music (mp3) on my Nokia 5800 via bluetooth, so my PC with bluetooth recives music and plays it via speakers. I'd like to do the same in my car which has Bluetooth integrated.
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Aug 5, 2012
I have a 5800 and recently wanted to play a song. When I started the player, I got an error - something to do with the music library being corrupted. I left it to try and sort the problem for a while and then pressed STOP. When I tried later, the library was empty.I have upgraded the Music player but that also did not help. I removed the memory card where the MUSIC diretory is located and re-installed it. I have also re-booted the phone several times.From my PC I can see the directroy with all my music. All attempts to REFRESH the library on the phone fail with a message saying that 0 songs have been added. I have left it for long periods of time but still have no songs.If I locate a song with the file manager I can play it.Is there some way to delete/reset the library database and force it to re-create it?
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Jun 21, 2010
My phone was able to send pictures before but now it will not, yet I can still receive pictures.
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Mar 19, 2012
I am unable to use GPS on my Nokia 5630 xpressmusic. It gives me error "enable satellite based positioning method first". This option is not available in Nokia 5630.
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Feb 23, 2010
Orange replaced my 5800 Music phone because it developed a fault. I stuck in the MicroSD card from my old phone which had all my music on it but the new phone won't play any tracks because the license is wrong.Do I need to redownload to my PC all the music I already have?Or can I delete all the tracks from my new 5800 and just copy from my PC to it and it will recognise the old tracks I downloaded for my old 5800? I can't just try it out because I'm away from home right now, I just want to know what I will need to do when I get back at the weekend.I really don't want to download all my music againg from Nokia because that site is so painful it's like sticking needles in your eyes.
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