Nokia :: 5800 Xpress Music Cant Update Firmware V40
Mar 26, 2010
I have Nokia 5800 and can't update the firmware, i tried using both NSU (latest version) and Ovi Suite (Latest version) on a Windows XP SP· OS, the problem seems to be that the OS don't recognize the phone when the phone shuts off in te middle of the update process, a bubble shows "new hardware found" an then "problem occurred trying to instal new hardware", it seems to be a driver issue but i have the latest installed and.
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May 6, 2010
I updated my phone firmware from v40 to v50 over the air. The download package was around 9MB in size. After the upgrade, I realised that my phone did not have all the features of v50 firmware update. For example, features like "Quick Office v4.2 integrated", "Rihanna service launcher in web browser" are missing. Then I decided to reinstall the v50 update through my laptop. So when I connected my phone with my laptop and opened the "Nokia Software Updater" it said that the update package is around 138MB. Now I face a problem. After clicking on Re-Install option in "Nokia Software Updater" the download does not stop at 138MB. Infact it does not stop at all. It goes on like 2MB of 138MB.. 4MB of 138MB.. 60MB of 138MB.. and then 200MB of 200MB... 300MB of 300MB and so on. I decided at that time to wait for some time. But it reached 350 MB and still it did not stop.
So any idea if this is expected behavior or is there a problem with my phone or the "Nokia Software Updater" software. Please note that I have the latest version of "Nokia Software Updater" installed on my laptop. Fortunately, I don't have any serious problems with my phone except that when I click on "applications" icon, it takes some time to respond.
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May 17, 2010
Since Ovi updated the maps I've had trouble using it. I have version 40 firmware which was installed by Vodafone when my device expired. Despite the update, Ovi maps just crashes the phone when I try to use it. The screen goes blank and I get all coloured lines flashing down one side and the phone reluctantly restarts.
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May 4, 2010
I have upgraded the firmware from v31.0.101 to v50.0.005 and I had the unpleasent surprise to find that the music player is no longer working. It plays only the files stored in the phone memory and is unable to update the library. It shows music files on the memory card that were deleted longtime ago and refresh library does not change anything: always shows refresh complete 0 files added. When I connect the phone to the PC, the Ovi Player doesn't see the phone and even the device manager shows that there is a problem with the portable device (conneced in PC Suite or Media Transfer modes). Done even a hard reset but nothing has changed except that it has lost the applications it had in the phone memory.
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Jan 18, 2010
I have a 5800 Xpress music phone.I updated the firmware yesterday to the latest version (V40.0.005). And also added some songs from OVI suite. Now my music player hangs all the time. I dont know what to do. And need to restart the phone again to get rid of the problem. Sometimes even if i restart it wont work. Then i need to remove the battery and then restart.
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Mar 4, 2010
I just bought a new Nokia 5800 Xpress music, i updated it to V40 and just after that updated my ovi maps application, while transfering maps using maps uploader, nokia pc suite appears and i got a message "another accurance of maps is opened" i closed it.
Now everything works, nokia maps opens normally but when i do a zoom out it closes and i must reopen it, i downloaded the latest version as a sis file and installed it, i also installed added the maps again but i got the same result, i'm not able to use nokia maps at all.
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Jun 14, 2010
I have had my Nokia 500 music Xpress for approx 8 mths now and i love it but about a month ago it turned itself off and i thought it was just a one off, it happened a few times, I would remove battery and sim and put them back in and turn phone back on. I will a get few days when i have no problems and then it will do it again sometimes 5 or 6 times a day.
Yesterday It happened and i really thought it was not going to come back on. Eventually got it back on but i havent a clue why it should keep doing this and don't have a clue what to do to rissolve it... is it the software/battery or the phone?
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Aug 20, 2010
i think i got a virus on my Nokia 5800 what can i do??
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Apr 30, 2012
im trying to get in the IM chat for msn, but when i touch to run IM, it just load a bit and then it does nothing, it doesn't even get to the menu or some kind of loading bar, just like the application doesnt works, i even tried to put back to store settings, deleting everything i got, and still nothing
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Jun 17, 2010
this is my first Nokia having converted from Motorola and I was wandering if it's possible to edit my imported tunes to create a ringtone from just parts of a track such as the intro etc; I cannot find anything in the instructions what so ever on how to do this, as it's possible with Motorola i'm sure it must be with Nokia ?
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Jul 24, 2010
i bought a Nokia 5800 xm last may. wanna know is it supports TV out? but there is no TV cable included. they said it may supported. but the box doesn't have the sticker about the TV Out components being removed, the handset hasn't been affected. so shall i connect it? if it not supported what will happen?
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May 8, 2010
Recently got a new 5800 xpress music and have entered all contacts into mobile. When contacts are calling me it is not displaying their number just saying call calling. Having noticed some people have been having same problems,I have checked that I do not have any duplicate numbers stored, and have also tried saving only to sim or only to phone but neither are allowing the number to be displayed. I run my own business so this is getting annoying as if I miss a call I don't have a clue who it is and can not return any calls!! Can anybody help!
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Apr 21, 2010
I just got this phone today but it keeps connecting to the internet via 3g and i dont know how to settle this problem.
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Feb 26, 2010
My phone decided to break last night. Literally, one minute it worked and the next minute it didn't. I have lost all my photos and videos as well as all the songs I had stored on the memory card, which is leading me to believe that the problem is to do with the memory. The memory was nowhere near full capacity however.
When the phone broke, randomly (hadn't been dropped, wet or knocked!!) the phone froze, I had problems turning it on and off, it was very slow and unresponsive. It wouldn't recognise the keylock being used. At one stage it didn't recognise my Sim. Also when I looked to see what Applications are open, there is a 'contacts' symbol open but it is labeled as "PBK2serverApp" as opposed to "Contacts". When I select this, it just takes me to the home screen.....
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Jul 16, 2010
Not always but sometimes when people calls me my phone would shutdown or restart,just some times .What may be wrong ?Can someone help or just give me a solution.
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May 30, 2010
i can't disable the wlan search and it's really draining the battery. i did a restore factory settings before the update. softwareversion is 50.0.005
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Feb 24, 2010
my nokia 5800 xpress music can't send text message. what i have to do?
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Mar 5, 2010
I have a virus on my memory card which has de-stabilised my phone, has it seems to be frezzing, shutting down and just mis behaving. the problem i have with re formatting the card is that it came with some system files. if i reformat through the phone , will it replace all the system files on the memeory card...
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Apr 7, 2010
I have a Nokia 5800 XpressMusic and am currently using the Contacts Bar Home Screen Theme, which I find very useful.
However, I would also like to have my calendar visible on the home screen, as is possible on the Shortcuts Bar Theme. Unfortunately, I can't seem to find a way to have both the Contacts Bar and the Calendar visible on the Home Screen.
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Jan 2, 2010
I have a Nokia 5800 xpressmusic mobile and its about 7 months old , I charge up the phone and the batery lasts between 6-8 hours with very little use ? the phone is just draining the power from the batery . At first I thought batery dyeing so I put another one in , charged it up and the same happened again,About a 2 weeks ago it did get wet fell in the sink and I dried it out and waited a few days befor I switched it on and it worked perfect no problems until a couple of days ago. I can put batery in and charge it switch phone on with no problems , I even took the batery out to see if the batery was dyeing on its own with no problems put it in my friends phone and it lasted as it should , so is this a software problem in the phone or is it earthing or something to cause a drain?
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Dec 8, 2011
Some time ago I changed the place where my SMS were stored from the phone memory to the memory card, and for some time everything worked smoothly. Now, suddenly, some of my messages have disappeared and the default memory location has become the phone again.Now, if I try to select memory card from the messages settings, the application crashes and I'm sent back to the home screen.
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Feb 27, 2010
Just got a new 5800 XpressMusic, and it works wonderfully, except for one problem - there's no form of alert for text messages, giving me no way to tell if I've received a message apart from actually going into my inbox and looking. I have a message tone and vibration set and still there's no notification, not even an icon at the top of the screen.
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Jan 6, 2010
I've just recently used the Voice recorder on my 5800 XpressMusic (FW 31.0.101) phone & I've notice something weird. If you select Options > Settings > Choose memory location > recording Quality > High
Then record something, then select 'Options' > 'Go To Gallery'
No mp4 files (the format 'high' is recorded in) are shown. Yet it's fine if you set Recording quality to 'Standard' (WAV) or ' MMS compatible' (AMR).
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May 24, 2010
Can i put 32gb MicroSD in my Nokia 5800 Xpress Music?
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Jan 5, 2010
I have had the Nokia XpressMusic for almost a year now. I have been experiencing several problemswith it recently; the first problem shown was that it would call my contactswithout my intention to do so and also without me touching the phone. Often it will send a text half way through me typing it and recentlyit has been switching off by itself.
I have also been experiencing the fuzzy screen due to the coldand this morning the phone's touch screen buttons would not respond however thetoolbar with the music, gallery, connectivity etc... on the right hand side of thescreen would pull down instead. The phone has been dropped a few times, however I do not thinkthis contributes to the faults. Could the phone be repaired as it is still underwarranty or will they not accept it?
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May 2, 2011
I try to access my music player on my phone it tells me aknnfysrv: Feature Not Supported. This has been going on for about a week now ever since I updated the apps on my phone. I dont even know what this means! does anyone know how i can fix this error?
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Jun 25, 2010
I installed a new application and I was asked to restart the device but start up failed and ask me to contact the retailer.
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Jul 20, 2010
The other day i got a nokia 5800 refurb in brighthouse for £30 and was just wondering if i can have the home screen like the X6 With the scrolling contacts bar at the top and the shortcuts along the bottom
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Dec 24, 2011
get the user agent for Nokia 5800 xpress music for mozila firefox.
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Aug 2, 2010
I've recently had to reformat my memory card as the camera refused to work with the memory card inserted. I took off all pics, videos and music and saved them to the computer. However, when I've gone back to the Ovi store and into the "my stuff" tab, I cannot click the download button on many of the apps (mainly the ones that I actually use which makes it even more annoying). My husband has told me to go into "settings", then "application manager", then finally into "installed apps" and delete the files for the apps that I would like to reinstall (to reactivate the download button again). fantastic idea, but the file names don't give me any sort of clue as to what app they're for. I asked if it would be quicker and easier just to delete everything from the "installed apps" folder, at which point my husband nearly had a breakdown and told me not to do that as there were files in that folder that relate to firmware downloads and could cause more problems by deleting them.
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Feb 2, 2010
I am using Nokia 5130 Xpress Music for the past 8 months. Recently I have updated the firmware version to 7.91. Now my Nokia phone working slowly whenever I play the music and headset sound increasing if I attend the call through headset and hearing music simultaneously. What's the problem? The Nokia headset sound is too low when attending calls through headset? I can't hear voice while driving. My headset warranty period also finished. Is this headset problem or Nokia problem?
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