Nokia :: 5800 Replacement Phone / Update Music Licenses ?
Feb 23, 2010
Orange replaced my 5800 Music phone because it developed a fault. I stuck in the MicroSD card from my old phone which had all my music on it but the new phone won't play any tracks because the license is wrong.Do I need to redownload to my PC all the music I already have?Or can I delete all the tracks from my new 5800 and just copy from my PC to it and it will recognise the old tracks I downloaded for my old 5800? I can't just try it out because I'm away from home right now, I just want to know what I will need to do when I get back at the weekend.I really don't want to download all my music againg from Nokia because that site is so painful it's like sticking needles in your eyes.
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Feb 13, 2012
Nearly all licenses are not found in laptop and in cellphone. I can not play the nokia downloaded songs...nearly 3000 songs from last January. What to do?
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May 17, 2010
Since Ovi updated the maps I've had trouble using it. I have version 40 firmware which was installed by Vodafone when my device expired. Despite the update, Ovi maps just crashes the phone when I try to use it. The screen goes blank and I get all coloured lines flashing down one side and the phone reluctantly restarts.
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Feb 5, 2010
I have a Nokia 5800 express music. I had some trouble with it, when I turned it on, it just startet vibrating without starting, so I got that fixed. Now it won't update or transfer music. Since I got it back from the Nokia store, it have not been working with update on my computer. While it was repaired I also installed Windows 7.
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Mar 26, 2010
I have Nokia 5800 and can't update the firmware, i tried using both NSU (latest version) and Ovi Suite (Latest version) on a Windows XP SP· OS, the problem seems to be that the OS don't recognize the phone when the phone shuts off in te middle of the update process, a bubble shows "new hardware found" an then "problem occurred trying to instal new hardware", it seems to be a driver issue but i have the latest installed and.
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Jan 18, 2010
I have a 5800 Xpress music phone.I updated the firmware yesterday to the latest version (V40.0.005). And also added some songs from OVI suite. Now my music player hangs all the time. I dont know what to do. And need to restart the phone again to get rid of the problem. Sometimes even if i restart it wont work. Then i need to remove the battery and then restart.
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Jan 11, 2010
My Music player not opening. I formatted my phone memory but still getting the problem. when i restart my phone it will open but after few minutes start troubling again,when i try to play some files the phone freezes. Anyone experiencing this problem?
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Jan 17, 2010
I have recently bought NOKIA 5800 express music. From past 2 days the phone has hung twice. I had to remove the battery and restart the phone to get it back into working. The phone was idle and I wasnt running any application when it had hung. Can someone tell me what the problem is and if there is any solution for this, as at times it really frustrating to restart all over! Some details of the phone software
Software Version V 30.0.011
Custom version 30.0.011.C01.01
Type RM-356
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Feb 1, 2010
I am mystified. Sometimes when I am listening to podcasts on my 5800 the phone will interrupt the programme to receive a phone call. And sometimes it simply tells the caller that I am engaged. I don't understand it, but would prefer incoming calls to override the podcast playback.
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Apr 14, 2010
I transferred an album via 'mass storage' to my 5800 in the usual way. However, unlike before, when I looked at the album in the phone all the tracks are in Alphabetical order, not numerical. Thinking I'd made an error I reconnected the phone to the PC, and viewing the album in mass storage the tracks were still in track (numerical) order. I've never had this before and can't understand why the phone listing in the device should be different from the same file listed on the PC.
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May 6, 2010
I updated my phone firmware from v40 to v50 over the air. The download package was around 9MB in size. After the upgrade, I realised that my phone did not have all the features of v50 firmware update. For example, features like "Quick Office v4.2 integrated", "Rihanna service launcher in web browser" are missing. Then I decided to reinstall the v50 update through my laptop. So when I connected my phone with my laptop and opened the "Nokia Software Updater" it said that the update package is around 138MB. Now I face a problem. After clicking on Re-Install option in "Nokia Software Updater" the download does not stop at 138MB. Infact it does not stop at all. It goes on like 2MB of 138MB.. 4MB of 138MB.. 60MB of 138MB.. and then 200MB of 200MB... 300MB of 300MB and so on. I decided at that time to wait for some time. But it reached 350 MB and still it did not stop.
So any idea if this is expected behavior or is there a problem with my phone or the "Nokia Software Updater" software. Please note that I have the latest version of "Nokia Software Updater" installed on my laptop. Fortunately, I don't have any serious problems with my phone except that when I click on "applications" icon, it takes some time to respond.
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Jun 25, 2010
I installed a new application and I was asked to restart the device but start up failed and ask me to contact the retailer.
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Feb 27, 2010
After begin update phone, NSU give me window with text: phone recovery, disconnect USB and other. I tried to repeat many times.
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Apr 20, 2011
I had a similar issues on " General: System Error " Music file unable to save on music library the second one is corrupted music file unable to deleted on music library.
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Jan 5, 2010
cracked mine and was curious if there's any cheap replacements out there to fix me up until I get my next phone.I checked around, but can't even find them.
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May 4, 2010
I have upgraded the firmware from v31.0.101 to v50.0.005 and I had the unpleasent surprise to find that the music player is no longer working. It plays only the files stored in the phone memory and is unable to update the library. It shows music files on the memory card that were deleted longtime ago and refresh library does not change anything: always shows refresh complete 0 files added. When I connect the phone to the PC, the Ovi Player doesn't see the phone and even the device manager shows that there is a problem with the portable device (conneced in PC Suite or Media Transfer modes). Done even a hard reset but nothing has changed except that it has lost the applications it had in the phone memory.
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Sep 12, 2011
i've just updated the firmware (v. 52.0.007) for my nokia 5800 xm, but when i tried to open the music player application, it tells me that there is a system error. i've tried re-installing the phone update but music player still shows me a general system error. this is making me quite sad. i want my music! heck, it's an 'xpressmusic' phone.
been a bit disappointed with nokia lately. first the Internet failure and now this... don't make a nokia loyalist switch to apple!
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Jul 3, 2011
My Nokia 5800 XM music player is not working, and does not open... I think I removed a file or something. What can I do?
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Apr 13, 2011
I'm on a 24 month cwm sub and some of the albums i have downloaded in the past are no longer available on Ovi Music. This causes the licence check to fail when copying to my 5800I am entitled to this music "for life" so please can you confirm how I can get my licences back?
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Jul 12, 2012
i am not able to play music in music player.
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Jun 29, 2010
After my latest software update i've lost the search option for the music?Now i have some letter apearing on the side when i scroll but that dosent help at all comparing the search option i mean common i have like 6gb of music?
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Feb 21, 2010
how to play music (mp3) on my Nokia 5800 via bluetooth, so my PC with bluetooth recives music and plays it via speakers. I'd like to do the same in my car which has Bluetooth integrated.
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Aug 5, 2012
I have a 5800 and recently wanted to play a song. When I started the player, I got an error - something to do with the music library being corrupted. I left it to try and sort the problem for a while and then pressed STOP. When I tried later, the library was empty.I have upgraded the Music player but that also did not help. I removed the memory card where the MUSIC diretory is located and re-installed it. I have also re-booted the phone several times.From my PC I can see the directroy with all my music. All attempts to REFRESH the library on the phone fail with a message saying that 0 songs have been added. I have left it for long periods of time but still have no songs.If I locate a song with the file manager I can play it.Is there some way to delete/reset the library database and force it to re-create it?
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Sep 5, 2012
Nokia Music is supported in Singapore but I can't update the application to its latest version 3.1 because it says "This app is not available for you device". Many users around the world are unable to update too, as seen from your support forums.
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Jan 2, 2010
I just got a Nokia 5800 for Christmas but I have some problems with it when I send music to it, I can not see the music in music player, but only in the file manager.
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Feb 2, 2010
I am using Nokia 5130 Xpress Music for the past 8 months. Recently I have updated the firmware version to 7.91. Now my Nokia phone working slowly whenever I play the music and headset sound increasing if I attend the call through headset and hearing music simultaneously. What's the problem? The Nokia headset sound is too low when attending calls through headset? I can't hear voice while driving. My headset warranty period also finished. Is this headset problem or Nokia problem?
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Jul 10, 2010
my music files are in the same folder. I did refresh to the library music in the music player and the player added me a very little part from the music. If I try to do refresh again its getting up until 83 songs and doing like keep coaching (I have something like 600 more songs) and its not getting into the music player
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Feb 5, 2010
On nokia 5800 xpressmusic's home screen music player bar can't appear ,I also update software but it has also same problem contact bar & shortcut bar ok.
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Feb 20, 2010
could someone please help me with this problem. I have just bought a nokia 5800 comes with music phone. When i run the disk everything installs untill i get to nokia music which fails due to this error :
nokia music.exe Application error
application has generated an exception that could not be handled
process id=0x7d0 (2000) Thread id=0xfb4 (4020)
click ok to terinate the application
click cancel to debug the application
when i click cancel it says no registered jit debugger was specified
click retry to have the process wait while attaching a debugger manually
click cancel to abort the jit debug request
I am hopeless with computers, but i know i have all the system requirements as iv had the full nokia package on this pc before when i had an n96, i then deleted it all when i changed phones.
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Jul 5, 2010
I have just upgraded my firmware and then maps on my phone. To upgrade the maps I used maps_installer_3.04_10wk17_b07_s60_5.0.Nocs.sis. The install has worked as my maps interface is now different to the previous version. However I have no map showing at all, I can get the little red dot that shows my position, I can get my poition in lattitude and longitude, but that is all. At the bottom of the screen, left hand corner, I get a flashing gps icon with 0.00kb showing, which I assume is the indicator that is waiting for map data, but nothing happens after that.
I have looked on the maps bit of Ovi to try and find the map for my country (UK) but to no avail, it says on the Ovi page to open up Ovi, go to VIEW then maps, there is no VIEW! Also I cannot exit the application by clicking the X in the bottom corner of the menu. I have to exit by pressing the red button on my phone.
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Apr 10, 2010
I just bought a 5800 (X-Music). To tell you the truth I did not have any problem in dowloading the maps and establishing a first GPS lock. For the time being I use the set off-line (no SIM card inserted). Since I have a flat internet connection at home (Wifi) I also managed to set-up e.mail and go to internet . In other words all functions, that require an internet link, work fine with my home wifi.
What worries me is that when I will eventually use the set on-line (I do not have a flat data profile with my provider) I could be caught into dowloading lots of Mb traffic spending a fortune. For the time I have excluded the A-GPS (Only Integrated is ON).
My questions are :
How can I make sure that using the phone outside my home I do not get linked to internet using GPS or other features ?
What are the GPS limitations that I will face with in this case (i.e. not using any internet link)?
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