Nokia :: 5800 - Ovi Player And Music - Error - Nokia Music.exe Application Error
Feb 20, 2010
could someone please help me with this problem. I have just bought a nokia 5800 comes with music phone. When i run the disk everything installs untill i get to nokia music which fails due to this error :
nokia music.exe Application error
application has generated an exception that could not be handled
process id=0x7d0 (2000) Thread id=0xfb4 (4020)
click ok to terinate the application
click cancel to debug the application
when i click cancel it says no registered jit debugger was specified
click retry to have the process wait while attaching a debugger manually
click cancel to abort the jit debug request
I am hopeless with computers, but i know i have all the system requirements as iv had the full nokia package on this pc before when i had an n96, i then deleted it all when i changed phones.
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Jul 12, 2012
i am not able to play music in music player.
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Jan 15, 2012
I'm unable to play songs using music player as it shows error message as "File is corrupted" / "General system error".
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Jun 13, 2010
my nokia 5520 Xpressmusic can't open the music player.i have a 2GB memorycard and a lot of space on my phone memory.
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May 24, 2011
i have nokia 3110 classic handset, from few days problem found in music player application, it show no music file foun
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May 9, 2012
i have copied a couple of mp3 from pc to mobile and refreshed the music library. All the mp3 were working perfect.. After some days i deleted the copied folder. There are other mp3s in music folder in my mmc which i use to hear frequently. Now, after deleting the copied folder, i tried to refresh the library but it says "refresh stopped' and when i click libary details it says 'file is corrupt. Operation cancelled'I can see the album art but cant see any files in that !!! Cross checked the path and played via files.M using belle frmwr vrsn 111.030.0609 which is latest available in my area.
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Dec 25, 2010
I bought a N8 two days ago. Everything was fine until yesterday. Yesterday, I put my favourite songs that I had on my N95 and some more into the N8 mass storage(about 700 mp3 files closer to 4GB). Then I refreshed the music player and started listening to songs. All of a sudden the music player got stuck. I couldn't do anything. I had to push the power button for about 8 - 12 seconds to turn it off.
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Aug 13, 2011
I have annoying bug on my Music Player.When i try to refresh the new tunes in the library an error occure : Syntax error ---> 0files refreshed. How to reinstall Music player,I was try to restore factory settings but that error still appear. My second question is how to copy my all contacts saved on phone memory to my SIM memory?
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Jun 23, 2011
New Phone (5800). New memory card. A few test tracks installed onto card. "Refresh music Library". NO!! comes up with "general system error"? so what now? Nothing old to delete - where do I go from here?
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Feb 13, 2010
Tried to install Ovi Player and keep getting the following error message every time I try to install. Gone through the remove and try again option but no joy. Have also installed Ovi store and the music option cant see my music on pc.How do I get around the error 1722?"ERROR 1722 - There is a problem with windows installer package. A program run as part of the setup did not finish as expected. contact your personal suport..........."
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Dec 11, 2012
default music player is not refreshing ,when i start refresh is shows 5 songs added but it didnt stop refreshing and after some time the player got hang and i can't play any music and ultimately i hv to restart the ph.
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Jul 27, 2010
This is getting really frustrating.I bought this blue nokia 5800 XM in January (Australia), and in the past month its been giving me trouble.Okay, right now: Running v50.xx..My phone is having a 'general error' when I try and play music in the music player.Only when I find songs via the file manager I can play them..One at a time.This is the second time within a week that its done this!The first time I googled around and found I had to 'hard-reset' then clear my memory card of bad sectors.Done that, it fixed..Until now.This isn't the only problem, at the start of the month my stupid phone would restart itself just for fun, and the alarm doesn't function properly (when I touch/slide to 'snooze' or 'stop' it doesn't respond until a minute later) And the memory card has wiped itself before aswell
I reformatted the entire phone and memory, clean install of firmware and everything but still I get problems? Why? Think I'll go back to my old SE w910i it was much better..No problems with it ever (even after I dropped the battery in water).BTW I think I should have 1yr nokia warranty (does it cover first year from purchase?), but then again all they'll tell me to do is wait my time every week re-formatting the phone.
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May 4, 2010
I have upgraded the firmware from v31.0.101 to v50.0.005 and I had the unpleasent surprise to find that the music player is no longer working. It plays only the files stored in the phone memory and is unable to update the library. It shows music files on the memory card that were deleted longtime ago and refresh library does not change anything: always shows refresh complete 0 files added. When I connect the phone to the PC, the Ovi Player doesn't see the phone and even the device manager shows that there is a problem with the portable device (conneced in PC Suite or Media Transfer modes). Done even a hard reset but nothing has changed except that it has lost the applications it had in the phone memory.
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Sep 12, 2011
i've just updated the firmware (v. 52.0.007) for my nokia 5800 xm, but when i tried to open the music player application, it tells me that there is a system error. i've tried re-installing the phone update but music player still shows me a general system error. this is making me quite sad. i want my music! heck, it's an 'xpressmusic' phone.
been a bit disappointed with nokia lately. first the Internet failure and now this... don't make a nokia loyalist switch to apple!
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Jul 3, 2011
My Nokia 5800 XM music player is not working, and does not open... I think I removed a file or something. What can I do?
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Aug 5, 2012
I have a 5800 and recently wanted to play a song. When I started the player, I got an error - something to do with the music library being corrupted. I left it to try and sort the problem for a while and then pressed STOP. When I tried later, the library was empty.I have upgraded the Music player but that also did not help. I removed the memory card where the MUSIC diretory is located and re-installed it. I have also re-booted the phone several times.From my PC I can see the directroy with all my music. All attempts to REFRESH the library on the phone fail with a message saying that 0 songs have been added. I have left it for long periods of time but still have no songs.If I locate a song with the file manager I can play it.Is there some way to delete/reset the library database and force it to re-create it?
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Feb 12, 2010
Issue #1: I deleted all of my music on my 5800 and reloaded all new music (about 2 gigs worth), I restarted the phone and then refreshed my library. It added my new music but it did not delete the old music. How can I delete these old files from my library.
Issue #2: Every time I connect my phone in Mass Storage mode and sometimes in PC Suite mode, the Messenger says that it is Unable to Read the memory card and switches my text message saves to the C:, I then have to go back and change my message save location back to E: manually. Is there a way to stop the phone from doing this.
Issue #3: After upgrading my 5800 to v40 my left headphone plays louder than my right. I have tried different headphones and different songs and they all played the same. I am push the plug all the way in. It was working just fine before the upgrade. Is anyone else having this same issue?
These attention to detail issues get annoying when they pop up, Nokia (or Symbian) really needs to fix these issues. Some of these issue carry over from update to update and thats not good business. I would like to stay away from resetting my phone if at all possible...I have done so many resets, I have lost count and quite frankly my phone is setup the way I wont it and do not want to sit and set it up again.
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Jan 2, 2010
I just got a Nokia 5800 for Christmas but I have some problems with it when I send music to it, I can not see the music in music player, but only in the file manager.
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Jul 10, 2010
my music files are in the same folder. I did refresh to the library music in the music player and the player added me a very little part from the music. If I try to do refresh again its getting up until 83 songs and doing like keep coaching (I have something like 600 more songs) and its not getting into the music player
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Feb 5, 2010
On nokia 5800 xpressmusic's home screen music player bar can't appear ,I also update software but it has also same problem contact bar & shortcut bar ok.
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Mar 18, 2010
While I'm listening to songs, sometimes when a song finishes, the player get hang. This also happens when I try to play another song while another song is already playing. I can use the phone by pressing the Red button but still the player doesn't work. This was not happening when handset was new. What is wrong with my cell? I do not want to get is formatted as I'll need to install all custom applications again. Is there any workaround to this? Can I reinstall the music player alone?
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May 29, 2010
I updated my firmware v40 to v 50, my phone was working very fine on v40, but after updation to v50 i am in major problem, music player not worked properly and after 3 days of updation i received msg normally than suddenly phone touch stop working, become hang i tried to restart my phone but failed its not switching on since that time
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Jan 23, 2010
After upgrading the firmware to v40, the music player hangs after playing for few minutes. It does not respond to any touchscreen input. The phone has to be restarted to get it to work again. Does anyone know of a fix to this problem.
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Jun 8, 2010
I am using Nokia 5800 XM firmware 50 When I am listening music and opening in browser page http://habrahabr.ru/blogs/apple/95711/ (or any other big page) - browser showing alert "Not enough memory" and closing music player if in browser there is not only one tab - all other tabs also will be closed
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Jan 28, 2010
I upgraded my phone software to latest version 40.0.0.5* and after that when i play music, the player does not exit and keeps running.
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Mar 9, 2012
When i removed my usb cable, the phone said device error then when i went to playlist all the music were gone. If i try to refresh nothing happens, i have removed the data from the card, and put it back still nothing. When i connect with usb cable i can see and even play the music on my laptop. There is still nothing under my playlist the music is still playing under tones but its not showing in my music files and not refreshing.
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Jan 11, 2010
My Music player not opening. I formatted my phone memory but still getting the problem. when i restart my phone it will open but after few minutes start troubling again,when i try to play some files the phone freezes. Anyone experiencing this problem?
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Apr 30, 2010
I have recently upgraded my Nokia 5800 to 50. version and after that I encountered the following problem with the music player: unable to finish reading library and add mp3 files, and, also, the volume control not available on side buttons when playing music.
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Feb 23, 2010
I had many reasons to buy the 5800 but one of them was the music player. I listen to it in the gym using BT headphones. Frankly I'm amazed I never see anyone else with BT headphones but that's a different topic. Best music technology ever
The problem is that despite this being an Xpressmusic device the music player is a bit marginal, IMO. The thing I miss most compared to regular mp3 players is the capability to remember where it was stopped the last time. You're listening to a playlist and you turn of the player when you go home. Next time you turn on the player you want it to pick up where it was and continue with the same song in the same location in the same playlist. You could say you could remember where you stopped but that's silly. What if you had a long podcast or audio book? Wouldn't it make sense to continue where you stopped?
I realize I can pause the player and keep it running in the background but that means I can't power of my phone, right? I've looked at two alternative players and they don't seem to support this most basic feature either. Why? Doesn't anyone take phones seriously as mp3 replacements? I hope Nokia reads this and considers sneaking in this minor feature in the next 5800 update or as an Ovi download.
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Apr 8, 2010
The music player on my 5800 freezes after a playing 2 or 3 songs. Yes, I know, it's been addressed before, but I've tried everything suggested and I'm still having this problem. Have upgraded the firmware, soft reset, hard reset, run windows chkdsk on the memory card, formatted the memory card.... you name it! But it STILL freezes! Doesn't make any sense having an "Xpressmusic" that can't play any music
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Jul 6, 2011
When downloading music from the Ovi Music website using N8 (which came with unlimited music), the downloader makes the download, but gives error code 0x800704C7 at the end. Artist & album name folders get created on the device, but no songs are found therein. I tried again after cleanin web browser, deleting the blank folders from N8 etc, but doesn't help. Re-installing cable drivers & Ovi suite (& all other Nokia-ware on PC) also didn't help. (I rebooted before reinstalling & thereafter).The error persists in any connection type- Ovi suite, media transfer etc.
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