BB Torch 9800 :: Error Removing AT&T Address Book?
Aug 25, 2010
I cant seem to remove the AT&T Address Book, and after hrs on the phone with AT&T and RIM seems no one knows how to?! I am pretty proficient with tinkering with Blackberry's but I don't see anywhere in the OS a way to revert the contact list to default and remove the AT&T Address Book completely from the phone. This is really screwing up my back ups and contact list and I would appreciate some input from the true BB knowledge base on the web!
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Aug 30, 2010
For some reason when I set an appointment I can't invite anyone for my address book like I did on my Bold. The option is grayed out.Anyone encounter this?
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Mar 1, 2010
I like my E72 but I have two problems that really annoy me.
1. In the past when ever I would write a new email I would get list of suggested email addresses in the "To" field. For example, if I would was to write the letter S I would get the email address of the people in my address book whose name starts with an S (sam, Sofia etc). for some reason this feature stopped working on my phone and I can't find how to make it work again. if I want to send an email I need to manually write the email address in the "To" field. The auto suggestion feature works perfectly on my wife's phone (an E72 with the same firmware - 22.007) but on my phone it won't suggest email addresses from my contacts.
2. Another problem is that my Gmail that is synced to the phone, through the Nokia Messenger server is locked on "hide emails older than 2 weeks". Now, I have hundreds of emails stored on my phone that dates to February 1st - the day I got the Phone.
Is there a way to delete these emails automatically, without deleting them on the Gmail account itself? It makes my phone really when going through the emails.
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Aug 12, 2010
Just got the Torch, lovin' it so far, but Im having trouble transferring my address book/other data to it. Blackberry 6 did all the steps, but I still have nothing on my Torch that was on my Bold (i.e. address book, or any other media).
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Oct 12, 2011
I have both Outlook Express and Microsoft Outlook on my laptop, one is business & one is personal. When I sync my torch and laptop, only the Outlook Express address book is transferred to my blackberry. Do you know haow I can transfer the Microsoft Outlook address book?
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Nov 9, 2012
where exactly is the adress book/all contacts stored by default in the 9800, i.e; in the mobile phone memory, in the SIM card (I don't think so) or in the micro SD card (media card)?
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May 25, 2011
When syncing my address book, all my Outlook contacts were deleted. How can I migrate the address/contacts on my Torch 9800 to my Outlook?
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Jun 7, 2012
How to synchronize email address book from Windows Live with 9800?I tried with BlackBerry Desktop Software 6.1, but it doesn't support Windows Live !
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Nov 6, 2011
When I try to synchronise address book and tranfer contacts from mobile to desktop , it does not synchronise. stops at contact 881 and says Error encountered. Error code - 0x80043ac9. Check documentation.
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Feb 29, 2012
i have blackberry 9810 and i want to send my contacts from my address book on my macbook pro to my blackberry . i installed the blackberry desktop software Then I connect my blacberry to my macbook pro and the sync started .the calender , notes , tasks was Synchronized and every thing was ok but the contacts didnt Synchronize and I do not know why..
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Nov 14, 2011
I have S'ony Xperia X8. The address book icon desappear of the screen corner (emails/music/numbers and address book). How can I put it in that place again?
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Sep 8, 2010
I'm trying to set up my email account on the new Blackberry Torch 9800 - but when I type in my email address, it says Field Full before I finish typing in the address.
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Dec 7, 2010
I bought this Torch almost 2 years ago (first model)... Since 2010, there is no critical problem occurred till now, but today my Torch can't be use of these problem. Let me explain the details.
1. I installed Munched (screen capture program), after installed i launced this apps and my bb automatically restarted.
2. Then, after restarted, the bb can be used as usuall and i didnt launch screen muncher apps after (Case 1).
3. Last night, my bb runs properly and there is no problem at all...
4. This Morning, i think to remove the apps (muncher) because i didnt use anymore. Then, i deleted this application using normal procedures. And, as we known, bb must be restart after uninstalling any apps, then i restart.
5. During restarting (loading bar) is stopped at 3/4 bar load.... So, i remove the battery to restart again...
6. After restart, my bb seems ok till it loads menus and other. But it was only for 15 seconds. After 15 seconds, a icon (loading star * like sunflower) appeared.
7. My bb stuck and i can''t use any button / touch screen function. My screen display also won't shut off their light.
8. I've tried to restart almost 6 time (remove battery), but it still same.I can use the menu for 15secs, then it becomes unresponsive.
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Apr 9, 2012
i have purchased a BB Torch 9860 just about 9 days back and it suddenly showed me an error 602 and ever after reset and removing battery, the device continues to show error.
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Dec 13, 2010
I have a Blackberry Storm 2 in which I loaded another Gmail address, sometime there after I tried to sync my storm with my laptop and received an error a quarter of the way through the sync of my contacts. When I received this error I checked my contacts on my device and they were all gone! I have since spent about 6 hours doing a clean install of my desktop software and device software all of which has yielded no results. I am still receiving the same error.
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Jul 18, 2011
The last time I did an update on my Torch, I also restored a previous backup of my address book. Now that I'm doing another update/backup, it's not backing up the current address book.Okay, the message I'm getting is "Can't back up address book - Last used hint 0/1".
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Sep 21, 2012
I have a Blackberry hooked up to an Ent. Server; after going to contacts, it apears that I have none. Although, if I type in someones number, and call, their name comes up. So it look like they're there somewhere, because it's grabbing their information, but how do I put them all in the address book?
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Mar 11, 2011
Is it possible to back up a Torch address book to MS Excel or another program? I am changing jobs on Thursday and may not have a BlackBerry at my next company. I'm trying to find a way to avoid hand writing all of the info from my address and then manually typing it into my next phone.
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Jun 30, 2011
I don't have the address book icon on my screen
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Dec 7, 2011
The IT dept at my office wiped my phone for the outlook upgrade the company just completed. I am trying to restore my 600 contacts from desktop software and cannot select the address book to restore. That entry is dimmed as read only data type. I have tried to the tip to turn off the wireless email reconciliation, but it had no affect.
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Jul 5, 2011
I am trying to sync to my MAC via Blackberry Desktop Software for MAC. It worked fine the first time, but now it tells me that the Contacts are configured to sync wirelessly, and that I should turn that feature off.1. I can't find how to do so. It says that I need to open the Address book and see it in Options, but a... The app is not called Address book, but Contact, and I don't see that Option there b.... It would be nice to do it wirelessly, but I don't know how to!
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Jun 27, 2010
I have an AT&T Blackberry Torch 9800. I am using Blackberry Internet Service (BIS).I need to disable the AT&T Address Book contact synchronization feature from my device.Prior to the activation of the AT&T Address Book contact synchronization feature, I was successfully syncing my Google contacts with the Default address book on the device. Now that the AT&T Address Book has been activated, syncing with my Google contacts is no longer possible.I have not discovered how to disable the AT&T Address Book contact synchronization feature. The only option available is to "sync now" (with AT&T Address Book).
I have performed a Security Wipe on the device. It appears that it does not disable the AT&T Address Book contact synchronization feature, which reappears again.On the AT&T Blackberry Torch 9800, under Setup, there are different icons for features you want to set up. One of them is called AT&T Address Book. When you click on that icon, it begins the registration process for AT&T Address Book. You have the choice to Accept or Decline.Once accepted, all future contacts created on the device can only be listed on the AT&T Address Book contact list. It is no longer possible to create contacts in the Default address book on the device.
<Blackberry Knowledge Base reference: AT&T Address Book>KB24080 - Synchronization with the AT&T Address Book in BlackBerry 6 the AT&T Address Book provides the ability to synchronize contacts on the BlackBerry® smartphone to an online AT&T Address Book that can be accessed by visiting [URL]. After an account is created, contacts can be added, edited, and viewed using this online resource. The contacts are saved on the AT&T network, and can be easily recovered or restored in the event of an upgrade, damage, or loss of a BlackBerry smartphone. Below is a list of features advertised with the AT&T Address Book: Automatic Backup: Your contacts on a compatible AT&T mobile phone are backed up to your AT&T Address Book, and changes you make are automatically saved. Online Access: Conveniently access, manage, and text message your contacts from a computer. Note: Contacts stored within the AT&T Address Book on the BlackBerry smartphone will not synchronize via the BlackBerry® Desktop Software to a Personal Information Management (PIM) application on the computer (for example, Microsoft Outlook). The BlackBerry Desktop Software is designed to synchronize information between a PIM application and the BlackBerry smartphone using the smartphone's default contact list service. As the AT&T Address Book creates its own service that is not accessible for synchronization (as it cannot be set as the default service for synchronization), the BlackBerry Desktop Software continues to synchronize with the default service and not the AT&T Address Book.Users will notice that their AT&T Address Book data does not transfer to their PIM application on their computers, but that the computer information is stored in a separate service on the BlackBerry smartphone after synchronization. This is by design.
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Nov 9, 2012
how to transfer or copy my complete address book from my BB Torch 9800 to another smartphone and vice-versa?
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Nov 10, 2011
When restoring my old torch 9800, to the new 9860, my address book will only transfer 322 contacts out of more than 700, and I have not been able to restore the complete address book. Does any body know what might be happening? I have tried complete restore and custom restore, selecting only the address book, and it stops at 322 contacts always!
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Oct 23, 2011
When I receive incoming call, sometimes the contact name is displayed and sometimes not. After the call is over, the contact name is mentioned in call log list.
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Aug 10, 2011
New here and a tad bit upset with my failure to synch the address book. I had it in originally, I used a 'skype out' product to export skype contacts to Outlook, then I usefully synced to Outlook, but had a bunch of repeated addresses. Found a solution to delete address book and to reimport from Outlook. Successfully deleted address book on BB. Tires to sync but now it fails to do so. I have reinstall 1, battery, 2, SIM card, 3 desktop program. The synch starts - to be certain- I even go so far as the option to approve the sync or snot. Then it begins to do the syncing and the countdown of addresses yet to by synced clicks downward, as it should, then there's a 'bink' sound, and then nothing, and I check my BB, and no addresses have moved over. I have tried SEVRAL TIMES even 'syncing all' I have arranged for the synch to be for the addresses only. I have arranged for it to be from the computer to the BB. Hopeless. Extremely frustrated.
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Sep 16, 2010
I am having an issue with a weird error code that I have gotten since day 1 of owning my torch. Everytime I do a BP when the phone boots up I am getting an error that says, "122 Error Invalid Number. Please re-send using a valid 10 digit mobile number or valid short code. Activatet=6"
I get this same error code when trying to set up my visual voicemail. When someone leaves a message I get that 122 Error as well as another error sent from 1000000000 that just has a garbled message. My VVM has been reset twice by at&t and I have been told that everything is provisioned correctly. I was hoping that .214 would fix this issue but still it persists.
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Jan 20, 2012
I was trying to create a sub folder in my address book & now I can't find my original add book. The add book icon is still there, but there are no contacts in it. The best i remember i hit filter and chose business & typed in a name for what i thought would be a new folder or group. i'm not sure what happened, but I can't see any of my contacts. I have switched from personl to business & back again & it says "no contacts" on both. But if I go to email & put in a letter all of my old contacts that begin with that letter show up. & my speed dials still work. But if i go to sms/mms & do compose sms it shows "No Addresses"....well I spoke too soon...now if i go to email & type in a letter it don't show a list of ppl that begin with that letter.... I have tried taking the battery out with the phone off & on & it's still the same....
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Aug 20, 2010
When I select the app world on my phone and try to login in i'm getting a 30601 error. it seems several people are also geeting this error.
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Sep 2, 2011
I tried to change my e mail address, but I can't edit it on "Default Services".
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Dec 13, 2011
I am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
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