BB Torch 9800 :: Appworld Installs But Not Opening / Reads Error
Aug 18, 2010
I've been going around and around with this issue for the last couple days. When I opened citysearch it said there was an update. After updating it all it did was open, nothing else, then it just closed. So I deleted it, thinking I'd reinstall it, but it doesn't show up in appworld when I do a search. So I go to appworld online and send have it send me a link, but no reinstall button. So i delete appworld to see if that will fix it. now when I try to reinstall it I get the message..."sorry your device does not meet the system requirements that are needed to support blackberry app world" Ok.....so I reinstall the os just for the heck of it. Still same thing. Why is it so difficult to add apps to this phone? I never had this kind of grief with my 9000.
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Aug 16, 2010
Since I got my Torch, I have had problems with Appworld:
1. The app itself cannot be download for OS6. It states "Sorry, your device does not meet the system requirements that are needed to support Blackberry App World."When will this be available?
2. Downloading apps via the web page results in an email that gets sent that redirects me to the page to get the email sent to me again... so, I can't download the app this way, either.
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Aug 14, 2010
When I got my 9800 I used DM to do the device switch from my 9000. Now all I have in my Contacts are emails addresses. No phone numbers, none!, some contacts without emails addresses are just missing, and no home addresses. I thought all that info was on my sim card? I did do a back-up, but it says the file is an IPD and it won't open.
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Aug 15, 2010
I had this problem on my prior 9700. What happens is when I open up an unread text message it always doesn't show that text on the screen. Instead it brings me to a random part of the conversation(although it is usually the same part over and over). This is very small, but very annoying indeed. I was wondering if there was anything I could do to fix this issue
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Sep 11, 2010
I really like the torch, but I've looked all over the settings for a fix to this:
When I open up an SMS conversation, it doesn't always open to the most recent entry, even if I was on the most recent before closing the conversation. I then have to attempt the tricky "flick the track pad up just enough to get to the bottom without actually putting the cursor in the message" maneuver just to get to the bottom.
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Sep 16, 2010
I am having an issue with a weird error code that I have gotten since day 1 of owning my torch. Everytime I do a BP when the phone boots up I am getting an error that says, "122 Error Invalid Number. Please re-send using a valid 10 digit mobile number or valid short code. Activatet=6"
I get this same error code when trying to set up my visual voicemail. When someone leaves a message I get that 122 Error as well as another error sent from 1000000000 that just has a garbled message. My VVM has been reset twice by at&t and I have been told that everything is provisioned correctly. I was hoping that .214 would fix this issue but still it persists.
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Aug 20, 2010
When I select the app world on my phone and try to login in i'm getting a 30601 error. it seems several people are also geeting this error.
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Aug 19, 2011
ok my friends bold 9800 shuts off when the battery reads at about 70%, (its a new battery) it will shut off sometimes when taking pics. when she restarts it the battery reads almost dead. she was told to get a new battery again, this is her 3rd in a year. she will charge it until its to 100% and when it shuts off it needs to reboot,
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May 18, 2011
this morning i installed the latest desktop software which then installed the the latest os on my torch. it also installed twitter, facebook, myspace Internet, snap, three different im apps, and i don't know what all, without my permission. how do i prevent this?
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Feb 12, 2010
I downloaded a leaked OTA link for the new Twitter app and after a reboot I get this error message after halfway through booting up - "JUM error 545".I have mac and blackberry desktop manage, but can't see to get it hooked up because it just keeps reading that error message and won't sync with the mac.
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Apr 26, 2010
As you already know, the ring volume on the Torch 9800 is extremely low. So I tried to email custom mp3 ringtones to my phone to use instead. In attempting to do so, I received a message saying "More request cannot be completed. Service book information not found." I also received this message when trying to email a photo to my blackberry. This never use to happen in past blackberries I have owned.
How do I fix this "service book information not found" issue ?
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Dec 7, 2012
My phone just started giving me an error 71>=71 and after that im getting App Error 603 and my phone turns to a white screen then just shuts off totally. I have try to reformat the programs but half way through the process my phone says it cannot find a connection to my CPU but it does recognize it at the beginning?
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May 16, 2010
On my Nokia 5530 I get the message " wlan connection already active.please close all connections" although I am not connected and I can`t connect to the internet. If I want to restore to factory settings it says "please close all connections and calls". The wifi symbol is on top right corner all the time. I don't have the" disconnect wlan" option on the connectivity menu. What is the problem and what should I do? I haven`t upgraded the firmware or anything. It just started to do that.
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Aug 12, 2010
I'm a new Blackberry user just picking up a Torch today. I proceeded to sunc up my Contacts using Blackberry Desktop Manager and was presented with an error and a KB article to consult. KB19454-"The <organizer application> database cannot be accessed for synchronization" appears when attempting a synchronization using BlackBerry Desktop Manager 1.0 on a Mac computer
Has anyone experienced this issue and no the solution? Although the KB article references many sync item issues, mine is with contacts. I admit I was a little disappointed to find that out-of-the-box I was unable to sync with Contacts on OS X.
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Jan 16, 2012
My BB Torch 9800 is not working! I can't even get the original JVM error to come up now - only reboot. I can't function without it. (I'm running OS6, bundle 2647) I chatted w/AT&T, but they directed me back to Blackberry.I have tried soft reboot, hard reboot, restoring from desktop software, re-downloading BBSAK to wipeout & reload OS6, but my phone will not even show as connected so desktop software & BBSAK will not recognize my device. After removing the battery, the red LED light comes on, the screen lights up, but the bar at startup wont even get 25% across now before it shuts down & restarts again. What can I do to get my BB Torch to reboot?
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Jul 16, 2010
I am on vacation, and for some reason just had to update my iPhone 4 to the new update 4.1. Well guess what, it will not update!!!!
My itunes is the latest one, so I even deleted itunes and re-installed it, restarted my computer and iPhone, then tried to restore it again. No go. At first itunes was giving me a 2002 error, now I believe it's something like 1004 error. What can I do? There is no apple store where I am located.
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Aug 21, 2010
I keep trying to use the Blackberry Desktop Manager to sync all my contacts up and keep getting this error. How do I fix?
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Apr 29, 2012
I can't take any picture with my bb torch 9800.it's always displayed:file aystem error (6)
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Dec 29, 2011
I have purchased BB torch 9800 just 5 months back. some 2 months back it started telling out of memory error and my mobile did not boot at all. then i took the same to service center. There they have reloaded the software and gave to me without any additional cost. There after rebuilding my application and data took me more than 3 days.
again after 3 months i am getting same kind of problme my device is busy in doing some work. i do not know what is the reason.
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Jan 24, 2012
For last 2 weeks I've had a SIM card error message on my Torch 9800. It also shows an SOS message where the signal strength should be. The error message goes away when I'm in range of a wireless network which my phone has been set up for (my home, and where I work). Otherwise it won't receive/sent messages when I'm outside one of these zones. I've had tried opening the phone up and removing/reinserting the SIM card. It doesn't work. Now I have a phone that pretty much doesn't work, except in very small zones. What can I do to get my phone fixed. Does this sound like something I can do myself, or do I need to send it to RIM to be fixed.
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Sep 30, 2012
when I reboot my BB (Torch 9800, OS 6), I always have this message "Uncaught exeption: Application Registry. Get Or Wait For (0x70170be9d2fc292) owner died Thread [Thread-399124480,5]".
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Jul 26, 2010
I have an E72 and a PC running windows 7 professional.
I am completely unable to install OVI suite. The installation hangs every time. I have tried several times. Firstly from the installer that shipped with the phone (this just hung - no message), then from the most up to date version downloaded from the website. With this latter I get a message saying "an error occurred during the installation of assembly 'Microsoft.VC80.MC,processorArchitecture="x86",publictoken="1fc8b3b9a1e18e3b",version="8.0.50727.4053",type="win32". Please refer to help and support for more information
I have seen similar posts to this on the forum - most of which suggested uninstalling PC suite and then trying the install again. However, I have never had PC suite on this machine.
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Jan 22, 2010
Have a new software to open the usb mass storage mode ?the old hahah.exe not working on BB 9700 error:internal error:RAM image inviad.
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Aug 25, 2010
I cant seem to remove the AT&T Address Book, and after hrs on the phone with AT&T and RIM seems no one knows how to?! I am pretty proficient with tinkering with Blackberry's but I don't see anywhere in the OS a way to revert the contact list to default and remove the AT&T Address Book completely from the phone. This is really screwing up my back ups and contact list and I would appreciate some input from the true BB knowledge base on the web!
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Jan 4, 2012
I have a Torch 9800 and on Saturday while uninstalling the true caller app that I thought was the reason for the slow response I was getting from my phone, it began restarting itself and eventually gave me a JVM 545 error - reset and it went off completely. It is has not responded to anything even charging. I have even tried the Blackberry Desktop Software and still no response.
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Sep 13, 2010
I know there are separate posts on this subject on connection consistency problems but I can't seem to get an answer to a fundamental question. Is the problem hardware or software related? Since turning off WiFi improves the connection consistency significantly what does that imply? I want to return my Torch of this is a hardware issue.
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Nov 5, 2010
My girlfriend just got the BlackBerry Torch 9800. She updated the twitter app wich is on the phone. It restarted and now it just shows "App Error 603". When I try to Reset It just goes back to same page with the same error. I already tried force detect with the application loader no success.
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Aug 27, 2011
i use torch white 9800- i already setup everything like it use too.. But suddenly even i already send servvice books synchronize etc with my device still-Trouble shoot- errorr - i cant open all my. Email inbox except gmail only ..and i couldnt open my text msg. Too.. its wriTten encounter java.lang error null.pointer exception.. It makes my device getting heavy and slowerr.. And my ({}) « couldnt be opened and even its open no recent updates.. if i couldnt opened written error.bb_rim_peer .. OMG , its soo confusing
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Jul 9, 2012
I keep getting the following message:"The network you are connected to appears to be a hotspot.You may be required to consent to legal terms and/or set up an account to get internet access. Hotspot operators may charge service fees for internet access". However, its a free network that my other devices, such as my playbook connect to without problems. When I click "OK" I get another message that says: "This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again." I click OK, and it takes my to the BB browser, which of course doesn't work.Its like it wants me to give permission to use the network, but I need to use the network to give the approval.
-WiFi is enabled
-Bluetooth is enabled
-Other devices including Playbook currently work on the network
-Repeatedly gives me the first message above, followed by the second message above
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Sep 3, 2010
I get this problem and cant sync my contacts from Mac.I am sorry i spent so much money. I got the same problem with the 9000 bold and was teh reason i let go. Now I have the same problem.
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Feb 11, 2010
After upgrading my 5800XM to v40 and upgrading to the latest PC suite and software updater versions on my PC, my phone no longer connects with the computer with the error message "cannot authenticate phone" with bluetooth. If I try USB connection, the OS crashes while trying to install phone software (windows 7 pro, Dell Inspiron 6400). I have uninstalled and re-installed all nokia software on the PC and still got the same results. Even without PC suite, the phone does not connect through the PC bluetooth anymore.
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