Nokia :: OVI Suite Won't Install Reads Error - Phone Hangs Every Time
Jul 26, 2010
I have an E72 and a PC running windows 7 professional.
I am completely unable to install OVI suite. The installation hangs every time. I have tried several times. Firstly from the installer that shipped with the phone (this just hung - no message), then from the most up to date version downloaded from the website. With this latter I get a message saying "an error occurred during the installation of assembly 'Microsoft.VC80.MC,processorArchitecture="x86",publictoken="1fc8b3b9a1e18e3b",version="8.0.50727.4053",type="win32". Please refer to help and support for more information
I have seen similar posts to this on the forum - most of which suggested uninstalling PC suite and then trying the install again. However, I have never had PC suite on this machine.
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Feb 11, 2010
After upgrading my 5800XM to v40 and upgrading to the latest PC suite and software updater versions on my PC, my phone no longer connects with the computer with the error message "cannot authenticate phone" with bluetooth. If I try USB connection, the OS crashes while trying to install phone software (windows 7 pro, Dell Inspiron 6400). I have uninstalled and re-installed all nokia software on the PC and still got the same results. Even without PC suite, the phone does not connect through the PC bluetooth anymore.
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Aug 13, 2010
I just got a new 7020 phone which came with an usb cable but no applications disk. I downloaded the latest ovi pc suite and tried to install it. After a bit it's installing I always receive a generic 1622 error and the installer quits. Stopped the avast antivirus and tried reinstalling, still no success. The computer is an acer laptop with a centrino processor, 512mb ram and windows xp sp3.
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Jan 4, 2010
I have been trying to connect my nokia n900 to my pc that runs windows 7. I am using usb cable that came with the phone. I get an error messege on the computer when using mass storage mode that says "failed to install device driver'. I downloaded PC suite and tried PC suite mode. I got an error message saying "your phone is in file transfer mode. quit file tranfer mode to proceed" how do I quit file transfer mode?
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Feb 12, 2010
I downloaded a leaked OTA link for the new Twitter app and after a reboot I get this error message after halfway through booting up - "JUM error 545".I have mac and blackberry desktop manage, but can't see to get it hooked up because it just keeps reading that error message and won't sync with the mac.
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Jul 10, 2010
I'm trying to transfer all my appointments from the calendar on a 6300 to a 6303i using PC Suite. They all came across an hour later. (Contacts and messages all came across OK) So I went back and checked the 6300 - all correct. Linked the 6300 to my PC using PC Suite and viewed appointments directly - lo and behold, an appointment showing as 11:45am on the phone, shows as 12:45 on the PC screen! I presume this is something to do with daylight saving, since both phone and PC are set to GMT. The 6300 does not have a daylight saving setting, so I simply re-set the time myself, but maybe the PC Suite software automatically does it? But if so, why change the time of the appointments, surely this was only a problem if you changed timezones (e.g. to GMT +1) in the old days?Anyone out there have any suggestions as I don't want to have to re-input a year's worth of appointments!
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Jul 16, 2010
I am on vacation, and for some reason just had to update my iPhone 4 to the new update 4.1. Well guess what, it will not update!!!!
My itunes is the latest one, so I even deleted itunes and re-installed it, restarted my computer and iPhone, then tried to restore it again. No go. At first itunes was giving me a 2002 error, now I believe it's something like 1004 error. What can I do? There is no apple store where I am located.
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Jun 28, 2010
I'm getting really frustrated trying to Install the Ovi Suite Installer 2.2.0.241 on my Thinkpad T400. I still have about 8G free, but the installer hangs at about 50%. I have tried to install numerous times, with and without restarting the machine., but get the same unsuccessful results. For now I have to do with the Nokia PC Suite which was successfully installed, but I really look forward to using the OVI.
I just purchased a Nokia N97 mini after having spent 5 years on Windows Mobile due to hardward and software issues. I hope I did not make another mistake by moving back to Symbian! Even when I cancel the installation, it still hangs.
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May 16, 2010
On my Nokia 5530 I get the message " wlan connection already active.please close all connections" although I am not connected and I can`t connect to the internet. If I want to restore to factory settings it says "please close all connections and calls". The wifi symbol is on top right corner all the time. I don't have the" disconnect wlan" option on the connectivity menu. What is the problem and what should I do? I haven`t upgraded the firmware or anything. It just started to do that.
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Feb 29, 2012
I am trying to update my Nokia Maps on an e6 running Belle using Nokia Suite and it just gets stuck on the dialogue "connectting to the map service". is this down at the moment?
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Apr 1, 2010
PC Suite initiated internet connection via USB. PC Suite provides 3 connection options to 3 UK same problem with all 3. Connection starts and works well. After a random period of time (1 second to several hours) all web pages hang. PC Suite "One Touch Access" shows as still connected. Windows 7 network monitor shows no network activity even when you try to refresh web pages. Solution is to press disconnect and then connect on the One Touch Access screen.
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Feb 7, 2012
I wanted to have ebuddy messenger in my phone but whenever I try to install it, I usually get the message "error while reading suite info".
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Mar 25, 2010
I have searched all night for a solution but to no avail. My N900 will stop at "preparing to install, please wait". and it stays there until ..I cannot install any applications because I will keep getting the same message..
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Feb 22, 2010
My Nokia N97 hangs and reboot automatically after some time, this happens quit often. After few auto reboots my N97 stuck at NOKIA log and doesn't boot further, I tried by removing the battery for some time, it's still stuck at NOKIA log. Then I have to do a hard reset of my phone and it works fine for a day or two. And same issue again. Also I have tried to reinstall the firmware again with NSU.
Software Version : 20.0.019
Hardware Type : RM-505
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Mar 17, 2010
I'm new to the nokia e72.. great looking phone.. one problem.. when someone calls it reads out who the caller is.. how do i stop this from happening?
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Jan 27, 2010
I've had a nokia 5220 express music for about a year now, and when I bought it I bought an 8 GB MicroSd card.since the beginning whenever I connect to any PC via the phone the PC showed that the memory card had only 3.4 GB and the nokia PC suite also showed me the same size.
The problem is that when I check the setting of the phone the memory status shows that I have a total of 7.4 GB, also whenever I connect my MicroSd card via a card reader the PC reads and shows that I have a total of 8 GB, until now I didn't mind this problem however now I've almost reached the full capacity and I'd like to fix this problem or bug.
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Jun 18, 2010
I used the Ovi suite to install the free maps on my E72 which work great but the software itself is very poorly written, too many bugs and problems so i would like to uninstall it and use the PC suite instead. can I now update my phone using the PC suite with it's updater software or do I have to now rely on the Ovi suite.
The reason I ask instead of having two pieces of software is i want to a Vista/XP (two machines) clean install followed by a Ghost DVD so the smaller image the better (plus i dont like to have **bleep** installed on my machine:-)
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Aug 11, 2010
I had bought nokia 5230 recently. I have a problem in setting ring tone and message tone.When i trying to set ringing tone or message alert tone in the Profiles(General) it showing an error message as "Not enough memory to show all ringing tones. only tones in read only memory will be displayed". But my phone memory has 50.1 MB free space and My memory card has 1.2 GB memory space.
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Mar 14, 2010
I used Ovi Suite to upgrade my ovi maps to 3.03 a few weeks ago when I got the phone. I installed maps for a few US states as well. Yesterday I wanted to add maps for another state. Ovi tells me I don't have maps installed on my phone. Then it says it needs to upgrade Ovi suite so I do that. Then it says it wants to install ovi maps on my phone. Ok, fine. Turns out it's trying to install version 3.01 on my phone which of course I don't want to, assuming 3.03 is better than 3.01. So what gives here? It seems I can only install ovi maps using the Ovi Suite, right? I send an email to Nokia but perhaps someone here knows the answer.
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Dec 2, 2012
I've looked, and so far, all I've found is an update that will installe Belle. I tried that once, and now my system pops up "System Error" every time I turn it on, so I don't want to try installing Belle again, in case something worse happens.
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May 5, 2015
I am so tired of the fingerprint scanner on this phone.It rarely reads my thumb the first time. I have re-done it for my thumb dozens of times. When re-adding my thumb, I always place my thumb the same way that I do when I unlock it. I have tried adding my thumb to 2 fingerprint slots. No dice. I have to place my thumb on the scanner like 3-5 times before it reads my thumb.
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May 5, 2010
like the title suggests i cant install pc suite mode, it fails saying no such interface supported. is this a known issue? does anyone have any ideas on this.
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Aug 16, 2010
I got this phone 3 months ago, and it paired with PC Suite perfectly, till few days ago, when i lost connection with it, and now PC Suite and OVI Suite can't find my phone. I checked bluetooth device that im using, and made sure that phone bluetooth is on. In Attachment is shown how PC Suite and Bluetooth react when i try to reconnect the phone.
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Mar 25, 2010
My calendar application keep crashing with error: Application Error: CalendarServerThread application closed.Calendar hang after that.
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Feb 18, 2010
Previous version was just fine, updated to new version tried, uninstalling, reinstalled. etc but crashes every time. Was initially ok, when outlook was not selected as conduit. But then changed contacts, notes and cal to outlook and Boom. Instant disaster.
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Aug 18, 2010
I've been going around and around with this issue for the last couple days. When I opened citysearch it said there was an update. After updating it all it did was open, nothing else, then it just closed. So I deleted it, thinking I'd reinstall it, but it doesn't show up in appworld when I do a search. So I go to appworld online and send have it send me a link, but no reinstall button. So i delete appworld to see if that will fix it. now when I try to reinstall it I get the message..."sorry your device does not meet the system requirements that are needed to support blackberry app world" Ok.....so I reinstall the os just for the heck of it. Still same thing. Why is it so difficult to add apps to this phone? I never had this kind of grief with my 9000.
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Jan 22, 2010
Have a new software to open the usb mass storage mode ?the old hahah.exe not working on BB 9700 error:internal error:RAM image inviad.
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May 15, 2010
Device: Nokia 5230
Provider: 02
Pay as you go (Text and web, unlim text and internet)
First problem:Updating my device;When I try to update my device, it hangs for a few seconds on 'connecting', then I get a connection error. I can connect to the net easy enough, but not update my device.
Second problem.Installing Ebuddy;I've downloaded the popular social networking application to my phone, but when it comes to installing it, i get the error message saying "CONNECTION FAILED! Your internet settings must be activated for Java applications, or try again later.
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Nov 11, 2012
Just bought the 920 on Friday and I can not transfer any files to it. I have tried Windows explorer as well as the Windows Desktop App. I can see my phone in explorer and I an click to open the Music folder. When I try to copy/paste to there it just hangs and then I get an error message to stop or skip copying? I am using Windows 7 SP1. This is a deal breaker if I can't get music and photos on here.
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Jun 26, 2010
I Have NOKIA N95 {first version}.
I M trying to connect iT through USB CABLE to PC.
I M using WINDOWS 7
But i cant connect it.iT Doesnt Respond.
When i connect the cable it asks for option & then i select PC-SUITE.
In the phone nothing gets displayed, not even a USB logo & phone is not connected through pc-SUITE.
But it connects very well through MASS STORAGE.
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Aug 20, 2010
I've had my e72 since February, but I only just finally got around to downloading ovi suite on my PC. installation was fine, then it came to the part where it says to connect the phone, so I did that, but nothing happened. the thing on the PC said that I should select 'ovi suite' or 'PC suite' when it appears on the phone, but the home screen was blank. i've tried connecting it many times and still nothing. the phone lights up when i connect it to the computer, but it doesn't prompt me for the connection mode. i've checked the settings (currently on usb conn. mode: PC suite / ask on conn.: yes) but it's not asking me on connection, nor is there any indication on the ovi suite program that it is connected.
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