Nokia :: Ovi Suite Installer Hangs On Windows XP SP3
Jun 28, 2010
I'm getting really frustrated trying to Install the Ovi Suite Installer 2.2.0.241 on my Thinkpad T400. I still have about 8G free, but the installer hangs at about 50%. I have tried to install numerous times, with and without restarting the machine., but get the same unsuccessful results. For now I have to do with the Nokia PC Suite which was successfully installed, but I really look forward to using the OVI.
I just purchased a Nokia N97 mini after having spent 5 years on Windows Mobile due to hardward and software issues. I hope I did not make another mistake by moving back to Symbian! Even when I cancel the installation, it still hangs.
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Mar 12, 2010
I am trying install Ovi Suite onto my PC at work so I can get back up and running again, after upgrading my Nokai handset. However the product fails to install. I keep getting the message: Initializing Failed. Unable to proceed with the installer execution My operating system is Win XP (SP3). What's the story?
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Feb 29, 2012
I am trying to update my Nokia Maps on an e6 running Belle using Nokia Suite and it just gets stuck on the dialogue "connectting to the map service". is this down at the moment?
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Apr 17, 2012
I am a user of the Blackberry Desk Top Manager, running under Windows XP 64 bit. I recently downloaded the latest version of Desk Top Manager and I am getting the following error: - Flashing intermittently, whilst running the newly downloaded Desktop Manager - "Windows Installer Preparing to Install". I have removed the program, downloaded it again from Blackberry's website and run my Windows updates to no available. I have now been advised that I must format my entire computer and reload Windows, which seems to be a rather onerous solution, as I have been using Blackberry's Synchronization Program for over a year successfully before this took place.
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Apr 1, 2010
PC Suite initiated internet connection via USB. PC Suite provides 3 connection options to 3 UK same problem with all 3. Connection starts and works well. After a random period of time (1 second to several hours) all web pages hang. PC Suite "One Touch Access" shows as still connected. Windows 7 network monitor shows no network activity even when you try to refresh web pages. Solution is to press disconnect and then connect on the One Touch Access screen.
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Jul 26, 2010
I have an E72 and a PC running windows 7 professional.
I am completely unable to install OVI suite. The installation hangs every time. I have tried several times. Firstly from the installer that shipped with the phone (this just hung - no message), then from the most up to date version downloaded from the website. With this latter I get a message saying "an error occurred during the installation of assembly 'Microsoft.VC80.MC,processorArchitecture="x86",publictoken="1fc8b3b9a1e18e3b",version="8.0.50727.4053",type="win32". Please refer to help and support for more information
I have seen similar posts to this on the forum - most of which suggested uninstalling PC suite and then trying the install again. However, I have never had PC suite on this machine.
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Apr 13, 2012
My Windows 7 64-bit machine hangs completely after some minutes using Nokia Suite 3.3.89 connected with a E72 through USB cable.When connecting, everything goes fine and I can usually synchronize data successfully between the E72 and computer. I can also connect to Internet successfully through the E72 modem.However, after some minutes (usually 4-5),the computer hangs completely,with the screen frozen and beign completely irresponsive to any mouse or key input.The only way to unlock it is to press the computer On/Off key and restart it completely.
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Jul 16, 2010
I am a user of the Blackberry Desk Top Manager, running under Windows XP Service Pack 4.5. I recently downloaded the latest version of Desk Top Manager and I am getting the following error: - Flashing intermittently, whilst running the newly downloaded Desktop Manager - "Windows Installer Preparing to Install". I have removed the programme, downloaded it again from Blackberry's website and run my Windows updates to no available. I have now been advised that I must format my entire computer and reload Windows, which seems to be a rather onerous solution, as I have been using Blackberry's Synchronisation Programme for over a year successfully before this took place.
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Jan 23, 2010
I have N97, firmware version 20.0.019 (t mobile - **bleep** with the old firmware updates.... )
I am running windoze 7 with all updates etc. I have the latest version of nokia Ovi Suite and the latest version of Nokia PC Suite. I am reluctantly trying to get used to using ovi suite instead of PC ever since Nokia's update page seemed to suggest I should be using OVi suite with this phone.
Anyway bluetooth connection is working fine. I can do all syncs with everything on bluetooth. USB connection is not, when the phone is connected, and I select PC Suite on the phone, the phone and PC then get stuck in a sort of loop where the PC is "installing drivers" and the phone keeps asking me to select PC Suite mode. Occasionally I get an error message saying I am stuck in file transfer mode.
I have also tried this after going into settings and setting USB connection mode to PC SUITE only, with Don't Ask selected.
This is profoundly frustrating and also renders the ability to update phone software totally useless because you cannot update via bluetooth, only USB connection.
I am getting mighty peeved off with Nokia's ability to get firmware, and software products right. Come on guys, hire some decent developers, and/or start responding to feedback from customers like me. (I'd happily beta test any software, I've done it before for an online game......!!!!)
I am considering selling my N97 online, and just buying an unlocked HTC HD2 after over a decade of using Nokia phones.
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Apr 23, 2010
I use Ovi Suite, download a map of Beijing documents, Ovi suite shows "preparing to download the map", the pop-up "Ovi Suite 2 Stopped Working". Why is this the case?
Nokia Ovi Suite 2.1.1.1
PC Connectivity Solutions 10.6.2.0
Data cable driver 7.1.27.0
Nokia Ovi Suite Update 2010.6.0.60359
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Operating system:
Microsoft Windows 7 64-bit versions
Language: Chinese (Simplified)
Detected Internet browsers:
- Microsoft Internet Explorer 8.0.7600.16385 (default browser)
Detect Bluetooth stack:
- Microsoft (Version: 6.1.7600, version: 16385)
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May 19, 2010
After a long time of not using Ovi suite, I downloaded yesterday the newest version from the Ovi suite.
When I ran the installer, it said that I'm installing the newest version, but after installing and running ovi suite, I get a message that a newer version was found(even though I was on 2.1.1.1) and that it wants to update to it. Fine, I said, updated. Version stayed 2.1.1.1.
After that, I connected my phone, a 5800. This was nightmare. Ovi started syncing, and got stuck on syncing photos. It took me about 20 to CANCEL the photos syncing.
Afterwards, I started backing up my phone. This went OK through out the entire process, except the ending - Ovi got stuck and had to be closed.
After closing Ovi, I noticed a process, Nokiamserver, that was eating my disk with reading. It kept reading and reading and reading. I eventually had to close it because I just could not work with that process reading so much from the disk.
The overall Ovi interface is very slow as well. Everything takes its time to load, everything moves slowly. I was quite disappointed with that.
Nokia - can you make a good syncing program that will really compete with iTunes? That will work good and fast?
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Feb 5, 2010
I've trawled through quite a few posts and I'm struggling to find the answer to my current issue with PC Suite, Ovi Suite & Windows 7.
PC Suite Version - 7.1.40.6 (Downloaded from Website 4/2/10 UK Formated Date)
Windows - Win 7 32 Bit (Upgraded from Vista)
Ovi Suite - 2.0.2.42
Connectivity - Via USB Cable
5800xm Version - 31.0.101 - RM356
Previously I used Windows Vista with my Sony Vaio Laptop without any issues. However Sony sent me some Windows 7 Upgrade Discs and of course I upgraded without looking into issues as I was sure that Nokia Software would be 7 Compatible, guessing i was wrong. Neither of the 2 applications can connect with my Phone since upgrading to Windows 7.
Both just sit there on the Connectivity Screen and eventually inform me that they cannot connect to the device or no device present. Inside my Device Manager i have several errors which are obviously causing my error. The following Names are displayed as NOT INSTALLED.
Generic Phone
LCIF_Alt0
PC Suite-Services
SYNCML-SYNC
I've removed and re-installed both Ovi Suite and PC Suite and still the drivers dont appear. I've tried to remove and reinstall the devices via Device Manager, but Windows still reports the devices as NO Drivers. Where can i get these drivers from so PC Suite / Ovi can connect to my Device? Nokia Ovi Player works and transfers music with no problems, so the Cable is fine
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Mar 10, 2010
I have a trusty 6600 (that neither slides nor folds!) but find that I can't use the normal PC Suite that is Win7 compatible; I must use a device-specific version. However, the device specific version doesn't support Windows 7. So I am stuck. Is there a workaround to either force the device-specific version to work on Win7 of get the 6600 to work with the normal PC Suite?
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Jun 12, 2010
PC Suite 7.1.40.6 won't install on Windows 7 64-bit
The Installation source for this product is not available. Verify that the source exists and that you can access it.
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Mar 10, 2012
i am not able to connect my N8 to OVI Suite since I installed the Windows 8 Consumer Preview operating system. My USB port is working fine as I am able to charge and connect in media transfer mode. It just doesn't work when the OVI suite mode is enabled.how I can work around this please. I use OVI suite a lot as I do most of my messaging through the PC. When will Nokia release a new edition of the OVI Suite that will work well with Windows 8. On once occasion, I was able to reinstall OVI suite by right clicking and selecting Windows 7 in compatibility settings and by running the program as administrator. However, even that doesn't seem to be working anymore.
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May 3, 2012
I'm trying to install motocast to connect my motoactv. Gets to about 98% of installing MotoHelper and USB drivers and gives an error: "This driver installer does not recognize your operating system. The installer will now exit" Running Windows 8 Consumer preview. Tried multiple compatibility modes no luck. Is this just not compatible?
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Dec 11, 2011
ovi suite notification ON windows 7 does not appear LIKE NOKIA PC SUITE
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Feb 4, 2010
When I hooked the phone up to PC via USB and started up nokia software updater the software couldnt find my phone. I put the phone in PC SUITE mode but still no go. I also did I hard rest, reinstalled PC SUITE. The only way phone "talks" to the PC is via bluetooth but the only wo updates software is via usb cable.Please help.
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Jun 2, 2010
I have an E71, with both the firmware and Ovi Suite fully up to date. I am trying to install the latest Ovi Maps Software, according to the instructions:
Download Maps to your desktop or an easily accessible folder on your computer.
done - nokia_maps_3.03_10wk11_b04_s60_3.1_rom.Nocs is downloaded to desktop
Install Maps using Nokia Ovi Suite e.g. double click on the Maps installer file. Finish the installation on your mobile. When I double click (with Ovi Suite open), windows cannot detect which program with which to open the software. I cannot see any option in Ovi Suite to open the software either. Have I missed something? Apologies if this is a obvious problem - I have searched and found related problems, but none of the fixes I have tried have worked. I've have tried going through the Ovi store on my phone, but when trying to login, I get a 'resource does not exist' message.
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Feb 8, 2010
Cannot install new sw, get message that cannot start installer, installer already in use.I have turned it off/on,nogo. No install in use.
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Nov 14, 2011
I am using nokia c6-01 with simbian anna (latest update). Can't install any software, it says "installation failed". Reinstall the OS, but nothing happened.
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Oct 1, 2012
My Nokia E66 keeps running the installer. The Installer starts when the phone is booted and asks me to choose a network connection. It then does nothing. I can't stop it or delete the Installer (Ovi Store) application.
How do I stop the phone running this application when it boots?
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Aug 16, 2012
I have a WIndows XP SP3 laptop (with almost all updates) but attempting to run Nokia_Suite_Webinstaller_ALL.exe always results in the PC Connectivity Pack DPinst.exe driver installer freezing up after removing the service layer and installing a new one.
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Feb 16, 2012
i remove the ovi installer how iget it again
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Dec 9, 2010
I just got my Nokia N8 today (US version). When I clicked on the Ovi icon, it opens up the browser and just shows "Welcome to Ovi Store". There are no links to download the Ovi Store installer, and I'm stuck here. Tried to go to store.ovi.mobi and ovi.com but can't find anything that will let me get the installer!
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Feb 6, 2011
I bought a Nokia 6120 Classic phone. When i start to install .jar files it installs somewhat and then stops and installer stucks. After that the phone too stucks. cant open the menu. But the phone comes to normal stage after sometime. Nokia 6120c Installer Stuck while installing
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Apr 9, 2010
I have a nokia 5800 Nav. Edition. Here is step by step issues I am facing with the phone:
1. Whenever I go to OVI Store it gives me a message saying that an Update is available and I need to install it before going forward. So when I click on Update button it takes me to several screens and finally Outpus saying that "Unable to start the operation. Installer is in use already."
2. In order to solve this issue I went through some of the discussion and found out that in order to get this problem addressed i need to follow the steps to Open the file manager and remove the Memory Card followed by Removing the Card physically.
3. This is when I realized that for some reason my memory card is stuck inside, so when I press it the dock seems to be releasing it but it refuses to come out completely.
4. Despite removing the memory card and undocking it I am still not able to apply the update to Ovi Store but this time the error message is different. Here are the steps:
a. I go to file manager and remove the memory card.
b. I undock it physically.
c. I start the Ovi Store and click on Update.
d. It goes through several screens as above and finally asks for Installation (this did not happen when Mem card was in).
e. It starts the installer but then aborts it saying "Update Error".
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Sep 19, 2011
I cant install any apps with smart installer as installation fails. i tried to download Nokia Play To or 4s quick beta.
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Jun 18, 2010
I used the Ovi suite to install the free maps on my E72 which work great but the software itself is very poorly written, too many bugs and problems so i would like to uninstall it and use the PC suite instead. can I now update my phone using the PC suite with it's updater software or do I have to now rely on the Ovi suite.
The reason I ask instead of having two pieces of software is i want to a Vista/XP (two machines) clean install followed by a Ghost DVD so the smaller image the better (plus i dont like to have **bleep** installed on my machine:-)
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Jan 29, 2010
Can i tranfer data from PC suite to OVI Suite - I need transfer all data from Nokia 6230i to new Nokia 6303 classic, or how to do it?. N 6230i is not connectable to OVI suite!
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Apr 6, 2010
How can I make my nokia E71 sync back with PC Suite after I started using OVI Suite? I have a Nokia E71, and i was using Nokia PC Suite to sync it with my outlook 2007 it all worked fine, contacts, to do notes and calendar (i wasn't syncing mail cuase i use gmail), untill the new ovi suite came out and i decided to try it since It sounded better.turns out It really sucked this ovi suite!! one of the worst softwares I've ever used, it duplicated all of the appointments that had color categories in outlook 2007, it is dead slow to sync!!!(i mean reeeaaly slow), even tough the Suite integrates more stuff in to one place it has reduced funcionality to sync stuff with my phone, it offers less funtions, not to mention that the user interface sukcs (its poorly desingned, it takes long to accses stuff, it shows me stuff as if it was advertisement).PC suite was very simple but funcional, oviously i went back to pc suite, to my surprise i couldn't sync, pc suite & the phone would do as if they were syncing, but when i checked at the end it wouldn't sync stuff.
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