Nokia :: Ovi Suite 2 Stopped Working On Windows 7 64-bit
Apr 23, 2010
I use Ovi Suite, download a map of Beijing documents, Ovi suite shows "preparing to download the map", the pop-up "Ovi Suite 2 Stopped Working". Why is this the case?
Nokia Ovi Suite 2.1.1.1
PC Connectivity Solutions 10.6.2.0
Data cable driver 7.1.27.0
Nokia Ovi Suite Update 2010.6.0.60359
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Operating system:
Microsoft Windows 7 64-bit versions
Language: Chinese (Simplified)
Detected Internet browsers:
- Microsoft Internet Explorer 8.0.7600.16385 (default browser)
Detect Bluetooth stack:
- Microsoft (Version: 6.1.7600, version: 16385)
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Mar 10, 2012
i am not able to connect my N8 to OVI Suite since I installed the Windows 8 Consumer Preview operating system. My USB port is working fine as I am able to charge and connect in media transfer mode. It just doesn't work when the OVI suite mode is enabled.how I can work around this please. I use OVI suite a lot as I do most of my messaging through the PC. When will Nokia release a new edition of the OVI Suite that will work well with Windows 8. On once occasion, I was able to reinstall OVI suite by right clicking and selecting Windows 7 in compatibility settings and by running the program as administrator. However, even that doesn't seem to be working anymore.
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Jul 21, 2010
I have never been able to get Ovi siute to work on my laptop.I'm running Wondows Vista and have tried removing all Nokia programs and drivers and doing a fresh install but I still get the same notice every time I try to open Ovi suite."A problem caused the program to stop working correctly.Windows will close the program and notify youif a solution is available."
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Aug 23, 2010
Sync with Outlook calendar/tasks (regardless whether using USB or BT) fails with error code 8004fd22 in Ovi Suite. N900 says nothing.Backups and contacts sync with Ovi Suite works ok.Sync used to work earlier. The only thing I've done is that I've installed the Hildon patch, that fixes the "jumping" phone answer UI (from maemo.org). Should have nothing to do with sync, but who knows.Ovi Suite is of last available version on Win7/32bit and N900 has PR 1.2.
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Jan 23, 2010
I have N97, firmware version 20.0.019 (t mobile - **bleep** with the old firmware updates.... )
I am running windoze 7 with all updates etc. I have the latest version of nokia Ovi Suite and the latest version of Nokia PC Suite. I am reluctantly trying to get used to using ovi suite instead of PC ever since Nokia's update page seemed to suggest I should be using OVi suite with this phone.
Anyway bluetooth connection is working fine. I can do all syncs with everything on bluetooth. USB connection is not, when the phone is connected, and I select PC Suite on the phone, the phone and PC then get stuck in a sort of loop where the PC is "installing drivers" and the phone keeps asking me to select PC Suite mode. Occasionally I get an error message saying I am stuck in file transfer mode.
I have also tried this after going into settings and setting USB connection mode to PC SUITE only, with Don't Ask selected.
This is profoundly frustrating and also renders the ability to update phone software totally useless because you cannot update via bluetooth, only USB connection.
I am getting mighty peeved off with Nokia's ability to get firmware, and software products right. Come on guys, hire some decent developers, and/or start responding to feedback from customers like me. (I'd happily beta test any software, I've done it before for an online game......!!!!)
I am considering selling my N97 online, and just buying an unlocked HTC HD2 after over a decade of using Nokia phones.
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Jun 28, 2010
I'm getting really frustrated trying to Install the Ovi Suite Installer 2.2.0.241 on my Thinkpad T400. I still have about 8G free, but the installer hangs at about 50%. I have tried to install numerous times, with and without restarting the machine., but get the same unsuccessful results. For now I have to do with the Nokia PC Suite which was successfully installed, but I really look forward to using the OVI.
I just purchased a Nokia N97 mini after having spent 5 years on Windows Mobile due to hardward and software issues. I hope I did not make another mistake by moving back to Symbian! Even when I cancel the installation, it still hangs.
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May 19, 2010
After a long time of not using Ovi suite, I downloaded yesterday the newest version from the Ovi suite.
When I ran the installer, it said that I'm installing the newest version, but after installing and running ovi suite, I get a message that a newer version was found(even though I was on 2.1.1.1) and that it wants to update to it. Fine, I said, updated. Version stayed 2.1.1.1.
After that, I connected my phone, a 5800. This was nightmare. Ovi started syncing, and got stuck on syncing photos. It took me about 20 to CANCEL the photos syncing.
Afterwards, I started backing up my phone. This went OK through out the entire process, except the ending - Ovi got stuck and had to be closed.
After closing Ovi, I noticed a process, Nokiamserver, that was eating my disk with reading. It kept reading and reading and reading. I eventually had to close it because I just could not work with that process reading so much from the disk.
The overall Ovi interface is very slow as well. Everything takes its time to load, everything moves slowly. I was quite disappointed with that.
Nokia - can you make a good syncing program that will really compete with iTunes? That will work good and fast?
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Feb 5, 2010
I've trawled through quite a few posts and I'm struggling to find the answer to my current issue with PC Suite, Ovi Suite & Windows 7.
PC Suite Version - 7.1.40.6 (Downloaded from Website 4/2/10 UK Formated Date)
Windows - Win 7 32 Bit (Upgraded from Vista)
Ovi Suite - 2.0.2.42
Connectivity - Via USB Cable
5800xm Version - 31.0.101 - RM356
Previously I used Windows Vista with my Sony Vaio Laptop without any issues. However Sony sent me some Windows 7 Upgrade Discs and of course I upgraded without looking into issues as I was sure that Nokia Software would be 7 Compatible, guessing i was wrong. Neither of the 2 applications can connect with my Phone since upgrading to Windows 7.
Both just sit there on the Connectivity Screen and eventually inform me that they cannot connect to the device or no device present. Inside my Device Manager i have several errors which are obviously causing my error. The following Names are displayed as NOT INSTALLED.
Generic Phone
LCIF_Alt0
PC Suite-Services
SYNCML-SYNC
I've removed and re-installed both Ovi Suite and PC Suite and still the drivers dont appear. I've tried to remove and reinstall the devices via Device Manager, but Windows still reports the devices as NO Drivers. Where can i get these drivers from so PC Suite / Ovi can connect to my Device? Nokia Ovi Player works and transfers music with no problems, so the Cable is fine
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Mar 10, 2010
I have a trusty 6600 (that neither slides nor folds!) but find that I can't use the normal PC Suite that is Win7 compatible; I must use a device-specific version. However, the device specific version doesn't support Windows 7. So I am stuck. Is there a workaround to either force the device-specific version to work on Win7 of get the 6600 to work with the normal PC Suite?
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Jun 12, 2010
PC Suite 7.1.40.6 won't install on Windows 7 64-bit
The Installation source for this product is not available. Verify that the source exists and that you can access it.
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May 4, 2012
I got a Lumia 800 about two months ago. I did have a problem getting the Internet to work. It took me a day and some intense googling but I got it to work. It has worked fine.Day before yesterday, the Zune software(music player of the phone) stopped updating. I was instructed to reset my phone. Since then I have not been able to figure out to get the data working on my phone.I've tried several things. I've been in the apn settings many many times. I've tried it with apn:simple and everything else blank. I've tried it with apn:simple, proxy:216.155.165.050, port:8080I've tried it with apn:simple, proxy:216.155.165.50, port: 8080 (cust serv said use .50 over .050)I've tried it with apn:simple, proxy:216.155.165.50:8080 (auto populated port with 80 I've tried it with apn:simple, proxy:216.155.165.50:80, port:80 When I open the browser I get a 503 error code and androidapi.t-mobile.com/apppack.mvno.html.Twice it worked for 5 minutes.I know it is possible, I don't remember what I did two months ago. I want to say there was settings other than APN that made it work.
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Mar 22, 2010
Ovi suite V2.1.1.1 stopped synchronizing with my Thunderbird.
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May 2, 2010
My PC has Windows 7 64-bit Pro, also has Windows XP Mode (Virtual PC). On Windows 7, I installed Nokia PC Suite 7.1.40.6, coming with Nokia Connectivity Cable Driver 7.1.23.0. When I connect Nokia N95 as USB modem, I can download for a short period about 20 - 40 seconds. Download speed is approx 2.8 - 3 Mbps and 350 kbps for upload. After that data loading seems to be stopped. So I have to disconnect and re-dial again to make it work for another short period. Sometimes, when I changed COM port settings to toggle between use and not use FIFO buffer, it seemed to help prolong the connection a little longer. But finally it will stop anyway.
However on the same PC, in Windows XP Mode, I installed Nokia Connectivity Cable Driver 7.1.22.0, I do not have any connection problem with USB modem (attached to XP). I can download / upload data with no issues. Slower data speed in XP mode (1.5-1.7 Mbps) seems to be normal anyway. It seems to me that the driver may have issue with data flow control and or error correction with Windows 7. I suspect that Nokia cable driver may not be fully compatible with Windows 7 yet. Is there anyone having the same issue with Windows 7?
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Aug 12, 2010
bought nokia e71 and i wanna use pc suite with it , but somehow i cant , neither pc suite on cpu neither phone detetcs each other (though i can use mass storage , com port and web cam when i connect phone to pc via usb cable) but with those features working i dont have choise to use pc suite when i connect phone to pc and as i mentioned neither my pc detects phone.i tried reinstaling suite and everything about nokia from my cpu , tried installing older connectivity drivers for nokia and its still the same i have 3 features working but when it comes to pc suite it blows.
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Mar 2, 2010
Nokia pc suite is not working on lap top .It says that the connection manager is not present
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May 1, 2010
I TRIED updating my nokia 5230 by using OVI suite and during update my nokia 5230 suddenly turned off and updating stopped. I disconnected usb cable and tried to turn on the set but it wont turn on. I tried to recharge it and restart it but it also didnt work. Now its still off and I don`t know what to do anymore.
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Mar 10, 2010
I am unable to connect my E72 in PC suite mode via USB. It was working just fine earlier. The weird thing is that it works fine on Bluetooth. Other modes (Mass Storage) are working fine via USB. So USB port/wire is fine. The only thing that isn't working via USB is the PC Suite mode. I have tried selecting PC Suite mode in Settings> Connectivity> USB and also tried changing the Ask on connection option but it doesn't work. When I plugin my phone via usd, it prompts me to select the mode, if I select PC Suite it doesn't work, If I chose a mode other than PC suite, it works just fine.
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Jun 8, 2010
I just bought a N97 Mini because of the free navigation. Using the phone for calls works fine, however I cannot connect it to Ovi Suite. Somehow Ovi Suite keeps on trying to contact my phone, which is connected via the USB cable. I've installed and removed Ovi Suite a couple of times, but it still doesn't work. Even synchronisation of contacts doesn't work.
Software version is 11.0.102. (adapted version 11.0.102.c01.01)
PC is XP and I've downloaded the latest Ovi Suite.
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Nov 11, 2011
i ve restroed my c7 in factory reset option by deleting all data and restore all done well i updated symbian anna 1/2 and 2/2 also service pack and ovi store app ut the ovi store app is no working i ve uninstalled and installed again several times but it doesnt work
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May 23, 2010
I am using PC Suite 7.1.40.6, under Windows XP Pro SP3. I have a 6600 fold phone, with the latest firmware (5.60). I connect via USB cable. PC Suite works perfectly apart for one thing. I cannot get the Sync function to work at all. If I run it, the program starts, and shows the phone as being properly detected and connected. However, if I press the Sync button or the Settings button, absolutely nothing happens! No error messages, just nothing. The only thing I have which I can sync with is Outlook Express, but surely even if I had no compatible programs installed I should still get something when I press the Settings button at least? I've tried repairing/reinstalling PC Suite and no difference. As i said, all other functions work fine.
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Dec 11, 2011
ovi suite notification ON windows 7 does not appear LIKE NOKIA PC SUITE
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Jan 27, 2010
I installed and uninstalled PC suite several times
Always get complain "Problems with USB connection?" I do as instructed, nothing...
I would love to use Nokia phones with Ubuntu, but no support.
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Jun 20, 2010
When I first got my X6 I was able to play BBC iPlayer. After I upgraded the phone's firmware, I cant play iPlayer programs and can't find the app in OVI suite/ I'm sure it was there before. Any idea where to download it?
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Aug 30, 2012
My touch screen is not working on my C6, I really need urgent few contacts, how can I get it?? It cannot connect to Nokia Suite?
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Apr 8, 2011
I working with the latest PC Suite 7.1.60.0 ( Windows 7 x64 ) and try to Sync my Lotus Notes Calender nsf database from the Notes Server with the Nokia E52 Cellphone. At the settings I could choose my nsf database an save it. Now I would sync the Notes calender with the PC Suite. Sync is starting and I got the question about the password from the notes nsf and go ahead. Now I got the message, a pop up from PC sync " notes/company/de!!mail/person.nsf, file is missing ". I try it w/wo password access to the notes database.But both not possible.
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Mar 14, 2010
My N73 not connecting with my windows vista after an updated my old software with the nokia software update. i have tried resetting mu phone and unistalling the pc suite and ovi and installing them back but no use... i hav no idea what to do. the mass storage option works fine but the computer just dont recognosie the phone when in pc suite mode... i am using windows vista home basic.before the update the applications were working fine .
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Jun 18, 2010
I used the Ovi suite to install the free maps on my E72 which work great but the software itself is very poorly written, too many bugs and problems so i would like to uninstall it and use the PC suite instead. can I now update my phone using the PC suite with it's updater software or do I have to now rely on the Ovi suite.
The reason I ask instead of having two pieces of software is i want to a Vista/XP (two machines) clean install followed by a Ghost DVD so the smaller image the better (plus i dont like to have **bleep** installed on my machine:-)
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May 21, 2010
My E72 has started playing up recently. First it wouldn't recognize when I remove/insert earphones and would permanently think earphones were in, so couldn't make calls etc because I wouldn't be able to hear anything. Now the screen seems to have stopped working. I get lights on the keypad and can connect it to my pc but can see nothing on the screen, is completely blank. I noticed just before this happened it would seem to struggle to come off screen saver when I unlocked the keypad i.e. would take a long time and the screen would look messed up for a few seconds before coming round. I'm also pretty sure i've noticed a red light flash where the flash is once or twice since its stopped working.
I tried updating firmware to sort the earphone problem and the screen has died since then. Tried hard resetting to to avail. Have only got this phone relatively recently to replace another nokia that failed... really not happy about this...
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Mar 6, 2010
Been using this for ages, roaming and all over - always convincing folk that its a thinking persons BB. But it seemed to have stopped working on thurs 4th for some reason. Have the green circle and all the screen looks good, all other apps work fine FB and Twitter.
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Mar 7, 2010
Got an E72 last week and went throug the e-mail setup and added a hotmail account and it worked fine. After three days or so the e-mails just stopped coming into the phone. When I checked my hotmail account on my PC I found a lot of new mails. I tried to delete the account and add it again. The result is an empty inbox. When I try to sync It says that it is connected to hotmail and that it is updating but I donīt get any e-mails to the phone.Any ideas what could have happend and how to solve this. I think I have changed all the settings and tried everyting and read a lot of threads on diffrent forums but I canīt find an answer.
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Jan 13, 2010
It would seem that there are a number of people with E72 and Nokia Messaging (email.nokia.com) that have recently started to experience problems with their service. I can now add myself to that list.
As of yesterday Nokia Messaging stopped updating on my E72. I have made no changes and not installed anything on my E72 for weeks. However, Nokia Messaging is working properly on my E71 (I use the same Nokia Messaging account on both my E71 and my E72).
These are the specifications of my E72:
Product code: 0592842
Software version: 021.024
Software version date: 17-Oct-2009
Custom version: 021.024.261.01
Custom version date: 27-Oct-2009
Language set: 02.01
Model: E72-1
Type: RM-530
Latest update: Not updated
Incidentally, I am an IT-consultant and one of my rapidly expanding clients has asked me for alternatives to their current BlackBerry Enterprise Server solution due to the high costs associated with their setup. I was tempted to suggest E72 and Nokia Messaging as cost efficient alternative to BlackBerry Bold and BES. However, the low reliability of Nokia Messaging as well as no dedicated support has gotten me to think twice before I dare to suggest that to my clients.
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