Nokia :: N97 - Ovi Suite Connection Possible With Windows 7?
Jan 23, 2010
I have N97, firmware version 20.0.019 (t mobile - **bleep** with the old firmware updates.... )
I am running windoze 7 with all updates etc. I have the latest version of nokia Ovi Suite and the latest version of Nokia PC Suite. I am reluctantly trying to get used to using ovi suite instead of PC ever since Nokia's update page seemed to suggest I should be using OVi suite with this phone.
Anyway bluetooth connection is working fine. I can do all syncs with everything on bluetooth. USB connection is not, when the phone is connected, and I select PC Suite on the phone, the phone and PC then get stuck in a sort of loop where the PC is "installing drivers" and the phone keeps asking me to select PC Suite mode. Occasionally I get an error message saying I am stuck in file transfer mode.
I have also tried this after going into settings and setting USB connection mode to PC SUITE only, with Don't Ask selected.
This is profoundly frustrating and also renders the ability to update phone software totally useless because you cannot update via bluetooth, only USB connection.
I am getting mighty peeved off with Nokia's ability to get firmware, and software products right. Come on guys, hire some decent developers, and/or start responding to feedback from customers like me. (I'd happily beta test any software, I've done it before for an online game......!!!!)
I am considering selling my N97 online, and just buying an unlocked HTC HD2 after over a decade of using Nokia phones.
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Apr 23, 2010
I use Ovi Suite, download a map of Beijing documents, Ovi suite shows "preparing to download the map", the pop-up "Ovi Suite 2 Stopped Working". Why is this the case?
Nokia Ovi Suite 2.1.1.1
PC Connectivity Solutions 10.6.2.0
Data cable driver 7.1.27.0
Nokia Ovi Suite Update 2010.6.0.60359
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Operating system:
Microsoft Windows 7 64-bit versions
Language: Chinese (Simplified)
Detected Internet browsers:
- Microsoft Internet Explorer 8.0.7600.16385 (default browser)
Detect Bluetooth stack:
- Microsoft (Version: 6.1.7600, version: 16385)
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Jun 28, 2010
I'm getting really frustrated trying to Install the Ovi Suite Installer 2.2.0.241 on my Thinkpad T400. I still have about 8G free, but the installer hangs at about 50%. I have tried to install numerous times, with and without restarting the machine., but get the same unsuccessful results. For now I have to do with the Nokia PC Suite which was successfully installed, but I really look forward to using the OVI.
I just purchased a Nokia N97 mini after having spent 5 years on Windows Mobile due to hardward and software issues. I hope I did not make another mistake by moving back to Symbian! Even when I cancel the installation, it still hangs.
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May 19, 2010
After a long time of not using Ovi suite, I downloaded yesterday the newest version from the Ovi suite.
When I ran the installer, it said that I'm installing the newest version, but after installing and running ovi suite, I get a message that a newer version was found(even though I was on 2.1.1.1) and that it wants to update to it. Fine, I said, updated. Version stayed 2.1.1.1.
After that, I connected my phone, a 5800. This was nightmare. Ovi started syncing, and got stuck on syncing photos. It took me about 20 to CANCEL the photos syncing.
Afterwards, I started backing up my phone. This went OK through out the entire process, except the ending - Ovi got stuck and had to be closed.
After closing Ovi, I noticed a process, Nokiamserver, that was eating my disk with reading. It kept reading and reading and reading. I eventually had to close it because I just could not work with that process reading so much from the disk.
The overall Ovi interface is very slow as well. Everything takes its time to load, everything moves slowly. I was quite disappointed with that.
Nokia - can you make a good syncing program that will really compete with iTunes? That will work good and fast?
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Feb 5, 2010
I've trawled through quite a few posts and I'm struggling to find the answer to my current issue with PC Suite, Ovi Suite & Windows 7.
PC Suite Version - 7.1.40.6 (Downloaded from Website 4/2/10 UK Formated Date)
Windows - Win 7 32 Bit (Upgraded from Vista)
Ovi Suite - 2.0.2.42
Connectivity - Via USB Cable
5800xm Version - 31.0.101 - RM356
Previously I used Windows Vista with my Sony Vaio Laptop without any issues. However Sony sent me some Windows 7 Upgrade Discs and of course I upgraded without looking into issues as I was sure that Nokia Software would be 7 Compatible, guessing i was wrong. Neither of the 2 applications can connect with my Phone since upgrading to Windows 7.
Both just sit there on the Connectivity Screen and eventually inform me that they cannot connect to the device or no device present. Inside my Device Manager i have several errors which are obviously causing my error. The following Names are displayed as NOT INSTALLED.
Generic Phone
LCIF_Alt0
PC Suite-Services
SYNCML-SYNC
I've removed and re-installed both Ovi Suite and PC Suite and still the drivers dont appear. I've tried to remove and reinstall the devices via Device Manager, but Windows still reports the devices as NO Drivers. Where can i get these drivers from so PC Suite / Ovi can connect to my Device? Nokia Ovi Player works and transfers music with no problems, so the Cable is fine
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Mar 10, 2010
I have a trusty 6600 (that neither slides nor folds!) but find that I can't use the normal PC Suite that is Win7 compatible; I must use a device-specific version. However, the device specific version doesn't support Windows 7. So I am stuck. Is there a workaround to either force the device-specific version to work on Win7 of get the 6600 to work with the normal PC Suite?
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Jun 12, 2010
PC Suite 7.1.40.6 won't install on Windows 7 64-bit
The Installation source for this product is not available. Verify that the source exists and that you can access it.
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Mar 10, 2012
i am not able to connect my N8 to OVI Suite since I installed the Windows 8 Consumer Preview operating system. My USB port is working fine as I am able to charge and connect in media transfer mode. It just doesn't work when the OVI suite mode is enabled.how I can work around this please. I use OVI suite a lot as I do most of my messaging through the PC. When will Nokia release a new edition of the OVI Suite that will work well with Windows 8. On once occasion, I was able to reinstall OVI suite by right clicking and selecting Windows 7 in compatibility settings and by running the program as administrator. However, even that doesn't seem to be working anymore.
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Jan 19, 2010
I have windows xp profesional and from some week is it impossible to connect my nokia to pc. I tried to install several type of pc suite but i always get that there isn't any type of possible choice of connection (no USB, NO Bluetooth, NO irda).I tryed tostop my firewall but nothin change.What I must try?
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Aug 20, 2010
I've had my e72 since February, but I only just finally got around to downloading ovi suite on my PC. installation was fine, then it came to the part where it says to connect the phone, so I did that, but nothing happened. the thing on the PC said that I should select 'ovi suite' or 'PC suite' when it appears on the phone, but the home screen was blank. i've tried connecting it many times and still nothing. the phone lights up when i connect it to the computer, but it doesn't prompt me for the connection mode. i've checked the settings (currently on usb conn. mode: PC suite / ask on conn.: yes) but it's not asking me on connection, nor is there any indication on the ovi suite program that it is connected.
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Apr 5, 2010
I installed ovi-suite on my windows XP laptop and tried to connect my X6 using bluetooth. I was able to punch in passcode on my X6. Then ovi suite simply won't continue recognizing my x6. I do see my laptop been paired in my X6, but ovi-suite simply won't continue to next step. After a while of "searching" ovi suite simply shows an error and the process continues. So how do I connect x6 to my PC with bluetooth?
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May 9, 2010
I can not connect my N86 to pc via USB cable, I'm using Widows XP SP3, and Original USB cable comes with the package, Last version of PC Suite, Nokia connectivity cable driver, Nokia Pc Suite Cleaner, all downloaded from Nokia. When I connect it to pc, it starts to be charged but it doesn't be recognized by Pc Suite. I restarted pc and phone both and even reinstalled the program using PC Suite Cleaner several times but no success! I even reset the phone to Factory default and used different pc (with windows XP & 7) but still the same problem! I don't think it's security locked because I didn't change the setup.
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Jun 9, 2010
I am trying to re-install the firmware (v40.0.005) on my 5800 xm using ovi suite 2.1.1.1. but i keep getting the message 'INTERNAL your device could not be detected'.I have uninstalled pc and cable connectivity, along with ovi suite several times and then re-installed them but to no avail. I have also tried to re-install the firmware with and without the memory card but to the same end. Is this a problem with ovi suite, my device or my computer?
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Jan 3, 2010
I use the phone with a MAC via Bluetooth and on my work with a Windows XP and PC Suite connected to Outlook 2007. It synchronizes wel,l everything comes in via the XP. But only once a day? A second sync says phone is not idle. Even if I force it. Strange enough the phone is always connected via Bluetooth and if I get a call I can see it on my XP. So bluetooth connection works well. But whatever I try I can only sync once.On the MAC it always works so it's not the phone I think.For the rest I have no issues with the E72 at all. Only GPS without data connection doesn't work. I have seen other remarks on this so I guess can't use it without a data subscription.
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Feb 14, 2010
I'm this close to returning this phone. I keep on connecting the phone to the PC and get this: "Nokia 5130 XpressMusic USB Phone Parent". This service cannot be started, either because it is disabled or because it has no enabled devices associated with it. This is what I did (in this sequence).
1) installed ovi
2) installed PC Suite
3) uninstalled ovi
4) uninstalled Connectivity Driver
5) installed another version of Connectivity Driver (downloaded separately, and was an older version)
6) uninstalled every trace of ALL Nokia drivers and software
My phone is detected and works fine in multimedia and printing and USB storage device modes. It's just the PC suite mode that's giving me a headache. And also, I restarted my PC after every step that is mentioned above. The driver is 5130c-2.
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Feb 8, 2010
I was having some problems with transfering musics to my Nokia n70, so yesterday I updated my version of the nokia pc suite. Last night everything was working fine, however today in the morning I tried to connect my mobile phone to the computer and it's always showing the same error! Here is what I'm using:
- windows xp professional version 2002
- nokia n70 with a usb cable type CA-53
- nokia pc suite 7.1.40.6
The general error that appears is: "USB Device not recognized" In the Nokia Pc Suite-Get Connected appears "There is no available connection type and therefore connection to the phone cannot be established. The wizard will exit."I already tried to uninstall and install again and to install the drivers separately. I had a look at other threads but didn't find anything about this version of the nokia pc suite.
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Jul 15, 2010
I have had many kind of problems connecting my N97 mini with my laptop but have finally hitted the edge in this issue and didn't find an answer existing here. When I updated my Ovi Suite to the latest version the connection to my N97 mini was cutted off. This was maybe two weeks ago and I haven't been able to connect the phone to the laptop with PC suite connection form ever since (and no further updates available). I can sure connect with the Ovi Music in other connection forms and store the music to my phone but any connections with the Ovi Suite fails. There for I cannot sync my photoes or address book or get the new updates by my computer. What could I do to get the connection back? Install an older version again? Where to get one?
Today I checked the program updates with my phone application and there is software version 12.0.110 available to upload. Well, my phone does offer for other updates to "start to update" but this one gives only option to "update via computer" (I don't know the exact terms for the option written in the quotes since I use my Nokia in Finnish). How could I get the updates to my phone via computer when I cannot connect with the Ovi Suite anymore?
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Aug 31, 2011
I had windows 7 SP1 and PC suite is Version 7.1.45.0 last weekend I got my new Nokia 7230 than I installed PC Suite and my Bluetoothstick first I got this message without choosing connection Now I can't choose the art of connection?
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Jan 27, 2010
I installed and uninstalled PC suite several times
Always get complain "Problems with USB connection?" I do as instructed, nothing...
I would love to use Nokia phones with Ubuntu, but no support.
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Apr 1, 2010
PC Suite initiated internet connection via USB. PC Suite provides 3 connection options to 3 UK same problem with all 3. Connection starts and works well. After a random period of time (1 second to several hours) all web pages hang. PC Suite "One Touch Access" shows as still connected. Windows 7 network monitor shows no network activity even when you try to refresh web pages. Solution is to press disconnect and then connect on the One Touch Access screen.
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Apr 26, 2010
When updating my E63 contacts, calendar etc. uUsing PC-Suite via Bluetooth, every update asks the phone "Accept connection request from PC?" This doesn't occur when using a cable connection but is a real nuisance when using Bluetooth. Any way of automatically accepting the connection request?
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Jun 25, 2010
The maps in my Nokia X6 16gb are gone after i ran an update in which it says will delete the old maps and voices to replace newer ones. Upon completion of the update, when i checked maps that are available in my device,Instead of new updated maps, there is only 1 map left which is Hong Kong and Macau, and i don't live in either one of it. Tried downloading the maps through the Ovi Suite, always got the message "The connection to the Ovi Maps server timed out"
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Dec 11, 2011
ovi suite notification ON windows 7 does not appear LIKE NOKIA PC SUITE
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Jun 18, 2010
I used the Ovi suite to install the free maps on my E72 which work great but the software itself is very poorly written, too many bugs and problems so i would like to uninstall it and use the PC suite instead. can I now update my phone using the PC suite with it's updater software or do I have to now rely on the Ovi suite.
The reason I ask instead of having two pieces of software is i want to a Vista/XP (two machines) clean install followed by a Ghost DVD so the smaller image the better (plus i dont like to have **bleep** installed on my machine:-)
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Jan 29, 2010
Can i tranfer data from PC suite to OVI Suite - I need transfer all data from Nokia 6230i to new Nokia 6303 classic, or how to do it?. N 6230i is not connectable to OVI suite!
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Apr 6, 2010
How can I make my nokia E71 sync back with PC Suite after I started using OVI Suite? I have a Nokia E71, and i was using Nokia PC Suite to sync it with my outlook 2007 it all worked fine, contacts, to do notes and calendar (i wasn't syncing mail cuase i use gmail), untill the new ovi suite came out and i decided to try it since It sounded better.turns out It really sucked this ovi suite!! one of the worst softwares I've ever used, it duplicated all of the appointments that had color categories in outlook 2007, it is dead slow to sync!!!(i mean reeeaaly slow), even tough the Suite integrates more stuff in to one place it has reduced funcionality to sync stuff with my phone, it offers less funtions, not to mention that the user interface sukcs (its poorly desingned, it takes long to accses stuff, it shows me stuff as if it was advertisement).PC suite was very simple but funcional, oviously i went back to pc suite, to my surprise i couldn't sync, pc suite & the phone would do as if they were syncing, but when i checked at the end it wouldn't sync stuff.
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Aug 16, 2010
I got this phone 3 months ago, and it paired with PC Suite perfectly, till few days ago, when i lost connection with it, and now PC Suite and OVI Suite can't find my phone. I checked bluetooth device that im using, and made sure that phone bluetooth is on. In Attachment is shown how PC Suite and Bluetooth react when i try to reconnect the phone.
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Apr 15, 2010
Have a N900. Got the phone to work against Smart Suite and later Ovis Suite very well for the first 3 weeks. Then the trouble started. I used it both with USB cable and BTooth. First my synchronization with Lotus Notes calendar stopped (have to go by the PC), then contacts and messages. And today it does not even recognize the phone as a compatible phone. In the whole period I have been installing all kind of applications. My suspicion is that the trouble is due to an installation of a particular application - my question is:Anyone that got an idea what might have caused this?? Hope for help without re-intsalling the machine.
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Apr 16, 2011
i am having major issues with my e51 and pc suite! The s.ware support 4 my phone is not loading, and when i tried the new ovi suite as an alt. the software is not compatable with my phone! How is my phone going 2 get updates if i can only update via p2 suite?
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Dec 1, 2014
When I connect my Z2 to my WIndows 8 laptop through the USB cable the connection is unstable. The laptop recognises the phone and shows it as external harddrive in Windows explorer, but when I open the drive it does not respond. Then after a while it opens a new Windows explorer window with the phone's drive, but again I can not use it.
I've checked that I have the latest driver. And on my desktop PC with Windows 7 I have no problem.
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Sep 20, 2015
Have paired my phone to my laptop with Windows 10. Can send files from pc to phone, but trying to go the other way, phone to pc, I will get a brief flicker of a "connected" message on the laptop and then it goes back to paired the phone gets a message that transfer failed. Never get a notification on the PC that it is trying to receive a file. Same thing happens when I pair my tablet to the pc. When I pair the phone to the tablet transfers work fine both directions. What Dumb User thing am I doing wrong?
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