Nokia :: E72 Bluetooth Connection And PC Suite
Jan 3, 2010
I use the phone with a MAC via Bluetooth and on my work with a Windows XP and PC Suite connected to Outlook 2007. It synchronizes wel,l everything comes in via the XP. But only once a day? A second sync says phone is not idle. Even if I force it. Strange enough the phone is always connected via Bluetooth and if I get a call I can see it on my XP. So bluetooth connection works well. But whatever I try I can only sync once.On the MAC it always works so it's not the phone I think.For the rest I have no issues with the E72 at all. Only GPS without data connection doesn't work. I have seen other remarks on this so I guess can't use it without a data subscription.
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Apr 5, 2010
I installed ovi-suite on my windows XP laptop and tried to connect my X6 using bluetooth. I was able to punch in passcode on my X6. Then ovi suite simply won't continue recognizing my x6. I do see my laptop been paired in my X6, but ovi-suite simply won't continue to next step. After a while of "searching" ovi suite simply shows an error and the process continues. So how do I connect x6 to my PC with bluetooth?
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Jan 27, 2010
I installed and uninstalled PC suite several times
Always get complain "Problems with USB connection?" I do as instructed, nothing...
I would love to use Nokia phones with Ubuntu, but no support.
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Apr 26, 2010
When updating my E63 contacts, calendar etc. uUsing PC-Suite via Bluetooth, every update asks the phone "Accept connection request from PC?" This doesn't occur when using a cable connection but is a real nuisance when using Bluetooth. Any way of automatically accepting the connection request?
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Jan 19, 2010
I have windows xp profesional and from some week is it impossible to connect my nokia to pc. I tried to install several type of pc suite but i always get that there isn't any type of possible choice of connection (no USB, NO Bluetooth, NO irda).I tryed tostop my firewall but nothin change.What I must try?
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Aug 20, 2010
I've had my e72 since February, but I only just finally got around to downloading ovi suite on my PC. installation was fine, then it came to the part where it says to connect the phone, so I did that, but nothing happened. the thing on the PC said that I should select 'ovi suite' or 'PC suite' when it appears on the phone, but the home screen was blank. i've tried connecting it many times and still nothing. the phone lights up when i connect it to the computer, but it doesn't prompt me for the connection mode. i've checked the settings (currently on usb conn. mode: PC suite / ask on conn.: yes) but it's not asking me on connection, nor is there any indication on the ovi suite program that it is connected.
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May 9, 2010
I can not connect my N86 to pc via USB cable, I'm using Widows XP SP3, and Original USB cable comes with the package, Last version of PC Suite, Nokia connectivity cable driver, Nokia Pc Suite Cleaner, all downloaded from Nokia. When I connect it to pc, it starts to be charged but it doesn't be recognized by Pc Suite. I restarted pc and phone both and even reinstalled the program using PC Suite Cleaner several times but no success! I even reset the phone to Factory default and used different pc (with windows XP & 7) but still the same problem! I don't think it's security locked because I didn't change the setup.
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Jan 23, 2010
I have N97, firmware version 20.0.019 (t mobile - **bleep** with the old firmware updates.... )
I am running windoze 7 with all updates etc. I have the latest version of nokia Ovi Suite and the latest version of Nokia PC Suite. I am reluctantly trying to get used to using ovi suite instead of PC ever since Nokia's update page seemed to suggest I should be using OVi suite with this phone.
Anyway bluetooth connection is working fine. I can do all syncs with everything on bluetooth. USB connection is not, when the phone is connected, and I select PC Suite on the phone, the phone and PC then get stuck in a sort of loop where the PC is "installing drivers" and the phone keeps asking me to select PC Suite mode. Occasionally I get an error message saying I am stuck in file transfer mode.
I have also tried this after going into settings and setting USB connection mode to PC SUITE only, with Don't Ask selected.
This is profoundly frustrating and also renders the ability to update phone software totally useless because you cannot update via bluetooth, only USB connection.
I am getting mighty peeved off with Nokia's ability to get firmware, and software products right. Come on guys, hire some decent developers, and/or start responding to feedback from customers like me. (I'd happily beta test any software, I've done it before for an online game......!!!!)
I am considering selling my N97 online, and just buying an unlocked HTC HD2 after over a decade of using Nokia phones.
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Jun 9, 2010
I am trying to re-install the firmware (v40.0.005) on my 5800 xm using ovi suite 2.1.1.1. but i keep getting the message 'INTERNAL your device could not be detected'.I have uninstalled pc and cable connectivity, along with ovi suite several times and then re-installed them but to no avail. I have also tried to re-install the firmware with and without the memory card but to the same end. Is this a problem with ovi suite, my device or my computer?
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Feb 14, 2010
I'm this close to returning this phone. I keep on connecting the phone to the PC and get this: "Nokia 5130 XpressMusic USB Phone Parent". This service cannot be started, either because it is disabled or because it has no enabled devices associated with it. This is what I did (in this sequence).
1) installed ovi
2) installed PC Suite
3) uninstalled ovi
4) uninstalled Connectivity Driver
5) installed another version of Connectivity Driver (downloaded separately, and was an older version)
6) uninstalled every trace of ALL Nokia drivers and software
My phone is detected and works fine in multimedia and printing and USB storage device modes. It's just the PC suite mode that's giving me a headache. And also, I restarted my PC after every step that is mentioned above. The driver is 5130c-2.
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Feb 8, 2010
I was having some problems with transfering musics to my Nokia n70, so yesterday I updated my version of the nokia pc suite. Last night everything was working fine, however today in the morning I tried to connect my mobile phone to the computer and it's always showing the same error! Here is what I'm using:
- windows xp professional version 2002
- nokia n70 with a usb cable type CA-53
- nokia pc suite 7.1.40.6
The general error that appears is: "USB Device not recognized" In the Nokia Pc Suite-Get Connected appears "There is no available connection type and therefore connection to the phone cannot be established. The wizard will exit."I already tried to uninstall and install again and to install the drivers separately. I had a look at other threads but didn't find anything about this version of the nokia pc suite.
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Jul 15, 2010
I have had many kind of problems connecting my N97 mini with my laptop but have finally hitted the edge in this issue and didn't find an answer existing here. When I updated my Ovi Suite to the latest version the connection to my N97 mini was cutted off. This was maybe two weeks ago and I haven't been able to connect the phone to the laptop with PC suite connection form ever since (and no further updates available). I can sure connect with the Ovi Music in other connection forms and store the music to my phone but any connections with the Ovi Suite fails. There for I cannot sync my photoes or address book or get the new updates by my computer. What could I do to get the connection back? Install an older version again? Where to get one?
Today I checked the program updates with my phone application and there is software version 12.0.110 available to upload. Well, my phone does offer for other updates to "start to update" but this one gives only option to "update via computer" (I don't know the exact terms for the option written in the quotes since I use my Nokia in Finnish). How could I get the updates to my phone via computer when I cannot connect with the Ovi Suite anymore?
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Aug 31, 2011
I had windows 7 SP1 and PC suite is Version 7.1.45.0 last weekend I got my new Nokia 7230 than I installed PC Suite and my Bluetoothstick first I got this message without choosing connection Now I can't choose the art of connection?
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Jan 27, 2010
My E71 used to work fine in car hands free via bluetooth - now it pairs OK but then gives "unable to create bluetooth connection" message. Another E71 works fine.
I did try (twice) to e-mail Nokia care - each time I filled in all details only to get a Gateway timeout message when I tried to send it - and all details wiped out!
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Apr 1, 2010
PC Suite initiated internet connection via USB. PC Suite provides 3 connection options to 3 UK same problem with all 3. Connection starts and works well. After a random period of time (1 second to several hours) all web pages hang. PC Suite "One Touch Access" shows as still connected. Windows 7 network monitor shows no network activity even when you try to refresh web pages. Solution is to press disconnect and then connect on the One Touch Access screen.
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Jun 15, 2010
I have no problems with using the 5230 as a tethered device when connected with USB using Ovi Suite. However, when trying the same when the 5230 is connected via bluetooth Ovi Suite tells me that the "device is not connected" (or similar). It is connected - I can transfer photos, read SMS, send SMS, install apps etc etc under bluetooth. It just won't allow me to use it as a modem. I appreciate that using bluetooth to tether is not ideal, but there are sometimes when I am out and about with my netbook where I might not have the USB cable around.
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Jun 8, 2010
I am unable to connect my laptop and my phone (5800 XpressMusic) through Bluetooth. When I run 'Nokia PC suite', it detects the phone, it also asks for the pairing code and then I get a message (on my laptop) - "Cannot authenticate the phone".
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May 3, 2010
Nokia PC Suite, will not find my mobile phone when I try to connect it to it using bluetooth. I am using Windows 7 Starter.
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Jul 25, 2010
I want to connect my Nokia 3710 fold to the Nokia Ovi Suite. But when I try I get this. Is there a driver I need to download. If there is where can I get it from?
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Jan 4, 2010
I am having problems syncing a Nokia E71 with a PC running Vista.The two sync just fine via USB cable.And I appear to have successfully paired them via Bluetooth.However, when I try to sync over Bluetooth, I get
- two requests on the E71 to accept a connection from the PC - both of which I accept
- a long wait - around 2-3 minutes
- another request on the E71 to accept a connection from the PC, which I also accept
- another 1-2 minute wait
- a message appearing on the PC saying "The connection between the PC and the phone failed, error code 0x80044403.I can get both the PC and the E71 to transfer files with other devices over Bluetooth.And I can see the E71 as a Bluetooth device from Windows Explorer on the PC. Though when I double-click on it, I can't browse the content.The PC is running Vista Service Pack 1.The Bluetooth hardware is an HP integrated modeul with Bluetooth 2.0 Wireless, manufactured by Broadcom.The Driver date is 19/06/2007 and the Microsoft Bluetooth Enumerator.The E71 is running the -400 firmware, freshly updated.
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Jun 25, 2010
The maps in my Nokia X6 16gb are gone after i ran an update in which it says will delete the old maps and voices to replace newer ones. Upon completion of the update, when i checked maps that are available in my device,Instead of new updated maps, there is only 1 map left which is Hong Kong and Macau, and i don't live in either one of it. Tried downloading the maps through the Ovi Suite, always got the message "The connection to the Ovi Maps server timed out"
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Jun 8, 2010
I have a new Nokia X6 and can not connect it via Bluetooth to any of my PCs, the previous Nokia 6300 did with no flaws whatsoever, this X6 is by far a better phone but can not even be detected by a PC.......Am I missing something ? (see attached for error message)
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Jul 8, 2010
N97 with all software up to date, same as PC Suite.
I can do "Connect to Internet" (from the tools menu) when the phone is linked via the USB cable. When it's on the Bluetooth, the option "Connect to Internet" is greyed out and not available.
Even if I go Tools -> Options, when I click "Connect to Internet" to configure something, PC Suite shows "You must connect your device to be able to change settings".
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Apr 15, 2010
Bluetooth issues with the N97?
When I first took delivery of the N97 I had issues connecting it with the Audi BT Telephone interface. It took many attempts to get them paired. When the pairing was finally established, the N97 contacts were not uploaded to the Audi system. With previous phones (this had not been a problem with previous phones such as the 6500). The connection was also flaky - it would automatically connect for approx. 4/5 times at which point the automatic connection simply refused to work and it was necessary to delete the pairing and start all over!
I have recently upgraded the software in the N97 to v 20.0.019 (the latest available). There is no doubt this has resolved the non-uploading of the phone book - this now works well with the Audi and indeed works every time - that is if only I could get the phone to connect!
v20.0.019 may have fixed the uploading of contact information to the Audi BT phone system but it has made significantly worse the problem of automatic connection. Now, once paired, automatic connection is made just 1 or 2 times after which it is simply mot possible to re-establish connection. The ONLY way to fix this is to reload v20.0.019 to the N97. Once re-loaded, the connection is made and the contact information uploaded. GREAT! For a couple of times - then I have to repeat the whole process.
Incidentally, the Audi systems has no problem at all with the 6500, a Blackberry or the iPhone - it is ONLY the N97. The N97 BT connection to Nokia PC suite displays similar issues.
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Jul 6, 2010
auto connection to in car kit ,have read through the help pages, and set to authorize, but will not patch in ,have to do it manually everytime, what a nightmare!! Am i missing something ,it seems to read i need to use a 16 digit code for auto connection,how can this be ?Has never been a problem with any other phone.
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Mar 13, 2012
My phone will automatically prompt to confirm the request for Bluetooth connection from the CK-7w when I turn the car ignition. When I accept the prompt it would connect. For reasons unknown when I try now it emits two beeps from the car kit and does not connect. No messages etc. I only noticed that when the prompt appears the blue tooth symbol on the phone has two ellipses around it. When I push the phone button to accept the connection a light appears to flash where the confirmation symbol normally appears and then 2 beeps and ellipses disappear from blue tooth symbol on the phone. I updated to the latest firmware on about 6 March 2012 to resolve drop outs etc.
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Jan 5, 2012
I can never connect my 3G 9300 bluetooth to the handsfree Nokia CK-7W first time. It always takes 6 to 10 tries before it will connect.I have trawled the web for answers but nothing I have found works. The strange thing is, the others phones that I have connect first time with no trouble, so it is not the handsfree equipment. Surely Blackberry must do something about this, I am far from being the only one.
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Sep 15, 2011
After installing Anna on my N8, the Bluetooth connection between the phone and the CK-100 carkit is broken after about 5 minutes. Restarting the car and therefore the carkit makes a new connection which breaks up again after 5 minutes. My other Nokia phone stays connected all the time.
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Jul 16, 2010
When I am using my GPS and the audio/voice function is on I cannot use my bluetooth connection for receiving calls (handsfree).When the bluetooth connection is on, I can follow my gps on my screen but I have no voice directions.Does anyone know if it is possible to use both functions at the same time?
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Apr 21, 2010
As we all know Nokia has serious trouble with their new phone models and bluetooth.If you happen to have a system (phone and some other device) that are working together without any trouble, please tell your phone model (new), firmware and other device here.This way we might find devices that work together with our phones without spending hundreds of euros or dollars in vain in trial and error.At the moment I don't have any bluetooth device that would work together with my E52 without trouble, so I personally can not give an example to begin with...
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Apr 18, 2010
I used PC Suite (latest version) with a bluetooth connection between a Nokia 6310i and a Compaq nx8220 laptop computer. No problem at all. Than I bought a Nokia 6303 Classic and tried to connect to the laptop. The PC Suite software does not recognize the 6303. The same problem with OVI Suite, which works with the 6310i. The Nokia 6303 connects with my Nokia 610 Car Kit, without any problem. I re-installed the PC Suite Software without any result.When I replace the 6303 with the 6310i again, than it works OK.
System Information:
Nokia Ovi Suite 2.1.1.1
Nokia PC Suite 7.1.40.6
PC Connectivity Solution 10.6.2.0
Connectivity Cable Driver 7.1.27.0
Nokia Ovi Suite Software Updater 2010.6.0.60359
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Operating System:
Microsoft Windows XP 32-bits editie, Service Pack 3
Language: Netherlands
Detected internetbrowsers:
- Microsoft Internet Explorer 8.0.6001.18702
- Mozilla Firefox 3.6.3 (standardbrowser)
Detected Bluetooth-stacks:
- Microsoft (Version: 5.1.2600, Build: 5512)
- Broadcomm (Version: 4.0.1, Build: 3400)
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