Nokia :: 5800 Unable To Connect PC Suite & Bluetooth
Jun 8, 2010
I am unable to connect my laptop and my phone (5800 XpressMusic) through Bluetooth. When I run 'Nokia PC suite', it detects the phone, it also asks for the pairing code and then I get a message (on my laptop) - "Cannot authenticate the phone".
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Jan 27, 2012
What to do when my nokia 5800 express music is not getting connected with nokia store ?
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Mar 31, 2010
A problem occurs when I try to connect my Nokia 5800 XpressMusic in PC suit mode. I have a PC that uses windows Vista. It shows the problem with the MTP driver. MTP driver is not successfully installed. what should I do?
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Feb 11, 2010
I am unable to connect my E71 to PC Suite with the cable.Connecting to PC Suite via Bluetooth however is no problem.How do I resolve this?
Nokia E71
PC Suite 7.1.40.6
Windows Vista Professional
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Nov 8, 2012
I've Nokia 701.The Nokia PC suite version is 7.1, I'm unable to connect my 701 to PC suite.I tried on the desktop and a laptop but it doesn't detect properly. It detects the phone as some "port_something"!It could be because of fp2?
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Jun 10, 2010
I just upgraded my 5230 phone software and can no longer connect to the maps in ovi suite on my pc. I just get the error message that my internet isn't working, which isn't the case.I've rebooted my pc, and restarted the phone, same problem. I can access ovi maps on the phone but just can't get it to connect with my pc.can anyone help?
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Jan 12, 2010
on my Nokia 5800 I always get the message 'Unable to perform Bluetooth Operation' when trying to turn on Bluetooth. I I already tried several proposed solution, without succes unfortunately.
* Remove battery
* Hard reset
* Soft reset
* hit it on the side as proposed somewhere in the forum.
I raised a request through Nokia support a week ago. They promised to contact me withing the 48 hours, but I have't heard anything from them.I have fw: 30.0.011. Altough Nokia site says there is a newer version I cannot update my phone yet (tried via Nokia update on PC and on mobile itself)
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Aug 10, 2010
I just formatted my phone (both the memories).. Now I am not able to use bluetooth as its giving me above error...
FW Ver 51. Updated today only
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Jan 6, 2010
I recently connected my Nokia 5800 to my bluetooth connection on my Windows 7 Ultimate pc of which downloads and installs the drivers from Windows Update.This works fine for the most part but i am left with 3x Bluetooth Peripher Device enteries showing in Device Manager and a Yellow Exclimation Mark located next to the Nokia 5800 device icon in Device and Printers but i cannot seem to find out what drivers are missing, even Windows Update find nothing for these entries.I have the latest version of Ovi Suite installed on my computer but this does not install any bluetooth drivers, I have the latest drivers for my Trust 16008 Bluetooth dongle but these 3x Bluetooth Peripheral Device enteries only appear when i connect the Nokia 5800 to bluetooth. I have also tried to locate the drivers from the support CD but this fails also.
I have tried looking on Nokia Discussions for a solution but it seems i am not the only person that is having the problem with these enteries in Device Manager and no drivers for them.It seems that Nokia has not released the relevent drivers therefor full Bluetooth Driver installation is incomplete.I would like Nokia to fully rectify the situation and explain why these drivers are missing and if they will be released.
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Mar 5, 2010
when trying to connect to the web, the screen appears to begin opening the web browser and then instantly closes, sending me back to the menu screen. I have used the browser extensively in the past and this issue only appeared today. i have tried restoring factory settings but this doesnt seem to have fixed the issue, im still unable to connect to the web.
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Apr 21, 2010
I have updated my Nokia 5800 and ever since when I try to go on the internet via Orange it won't let me. I can't even use or set up Wi-fi. When I go into settings and connectivity there is no option to select or search for WLAN. When I try to add new access point it tells me that my network destination needs to be set first.Any ideas what I need to do please?
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Apr 16, 2010
I want to connect nokia N95 8gb with my Laptob using bluetooth serial port, but i'm shocked when discovered N95 does not support serial port profile and the laptob can not open virtual bluetooth serial port to transfer data.
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Nov 4, 2010
I'm unable to connect to internet over the phone via bluetooth connection. But i'n able to connect to internet via usb cable. I believe it might be a bug as i'm able to use bluetooth to sync my contact to PC and transfer photo to other phones
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May 12, 2010
Can someone help.I have just updates all my phone software (5800 XPress Music) and Ovi Suite but now when I try to connect the device via USB cable it keeps saying "Not connected in PC Suite mode".The phone is saying this is the mode and I have tried resetting both the PC and taking battery out of phone.please can someone help?
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Feb 23, 2010
Was using PC Suite 1.1 without a problem, then upgraded to Ovi Suite 2.1 and now can't sync Calender. Everything looks as though it's going fine... the task bar says syncing and gets right to the end, before displaying error code Sync Cancelled 80043c93
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Apr 21, 2010
I got a msg today from Nokia saying there was an update for the 5800.
But I am unable to connect the phone to the computer in pc suite mode.
I updated the software on the computer as required by the update, but then it would not recognise the connection to the phone so I cant update it.
I can connect it mass storage mode, but as soon as I connect via PC Suite the usb connection dies. I am able to connect via bluetooth, but this doesn't help as it says I need to conect via PC Suite to receive the update.
How would I be able to connect the phone to the computer via PC Suite mode to get the upgrade?
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May 10, 2010
So i connect my Nokia 5800 XM all works great, i open OVI suite and go to maps. I want to downlaod the maps for my county to my mobile phone, and there start to come some problems.when i press maps on OVI suite, on the right side of the window i see the logo of the OVI maps and its in black/white and there is a text msg: "Internal Error" and Maps encountered a unknow error, try again later.So i did try but still the same, what is wrong, how to fix it? any help?
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Jul 8, 2010
I have installed Nokia OVI Suite version 2.2.0.245 and attempted to sync my Nokia 5800 XpressMusic device but I'm having various problems getting the OVI Suite to recognize my device. For the most part, when the program will come up with a message saying "Please change the USB mode on your device to OVI Suite (or PC Suite) USB Mode". Now, I'm already in PC Suite mode but I still disconnect the USB cable and connect it again, selecting the PC Suite mode again on my device. This does not change anything as I still get the same error message. When I don't get this error message, and I try to sync my messages (for example), the application crashes. I'm running windows Vista SP2, and my Nokia 5800 has the latest firmware installed V 31.2.101 (installed today July 7th, 2010) I don't know if this is a known issue and anybody knows how to fix it. if not, I hope the folks at Nokia take note and consider this issue.
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Feb 2, 2010
I've recently installed an update to my ovi store on my nokia 5800 through the ovi suite and it doesnt work. It won't open up at all! I can't install or uninstall anything it keeps saying that it's "unable to start operation: installer already in use" its a pain, can anyone help me please?
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Apr 5, 2010
I installed ovi-suite on my windows XP laptop and tried to connect my X6 using bluetooth. I was able to punch in passcode on my X6. Then ovi suite simply won't continue recognizing my x6. I do see my laptop been paired in my X6, but ovi-suite simply won't continue to next step. After a while of "searching" ovi suite simply shows an error and the process continues. So how do I connect x6 to my PC with bluetooth?
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Jan 3, 2010
I use the phone with a MAC via Bluetooth and on my work with a Windows XP and PC Suite connected to Outlook 2007. It synchronizes wel,l everything comes in via the XP. But only once a day? A second sync says phone is not idle. Even if I force it. Strange enough the phone is always connected via Bluetooth and if I get a call I can see it on my XP. So bluetooth connection works well. But whatever I try I can only sync once.On the MAC it always works so it's not the phone I think.For the rest I have no issues with the E72 at all. Only GPS without data connection doesn't work. I have seen other remarks on this so I guess can't use it without a data subscription.
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Jun 15, 2010
I have no problems with using the 5230 as a tethered device when connected with USB using Ovi Suite. However, when trying the same when the 5230 is connected via bluetooth Ovi Suite tells me that the "device is not connected" (or similar). It is connected - I can transfer photos, read SMS, send SMS, install apps etc etc under bluetooth. It just won't allow me to use it as a modem. I appreciate that using bluetooth to tether is not ideal, but there are sometimes when I am out and about with my netbook where I might not have the USB cable around.
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May 3, 2010
Nokia PC Suite, will not find my mobile phone when I try to connect it to it using bluetooth. I am using Windows 7 Starter.
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Jan 27, 2010
I installed and uninstalled PC suite several times
Always get complain "Problems with USB connection?" I do as instructed, nothing...
I would love to use Nokia phones with Ubuntu, but no support.
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May 1, 2010
I have one problem I can't connect my phone to Pc suite I do everything what I need and it still says that I have to tun on pc suite mode on my phone even when it's on what could be the problem? My phone is E72 THX for help BTW same is with ovi suite its says that my phone is not in PC suite mod and it can't recognize but I tuned pc suite usb mode on phone and I also what to conect to map loader but I can't as weal.
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May 10, 2010
I have recently bought a 5230 and cannot connect it with PC suite. I am using the cable connection as my p does not have a Bluetooth, but it has infra red which the phone does not.
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Apr 1, 2010
I'm new and I have troubles with my new nokia. I haven't found a solution yet. I have a micro usb-cable with the label "AC 108" "CA 101" from a local handy-dealer. When I connect the phone via "PC Suite Mode" to my pc (windows xp sp2) neither OVI suite nor pc suite recognize the phone correctly. After a few minutes both applications fail and ask me to repeat the steps. I get the error message: pc suite does not recognize the connected phone. The connection between the pc and the phone failed, error code 0x80044403. I switch off phone, switch it on, and try again.
However the phone is recognized by windows correctly. I get a popup with choices to open the phone from "windows portable device". The phone is in the hardwaremanager under "portable devices", "modems" and "wireless communication devices". I have tried to deinstal the software, i tried the nokia pc suite cleaner and i tried the different usb-modes of the phone. when i choose "mediatransfer" the phone is recognized by ovi suite but it says to use the pc-suite mode instead.
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Mar 23, 2012
When I connect my mobile c5-03 to my computer it asks me to select the connection type. The options are, OVI Suite, Mass storage,Image transfer and Media transfer. I have selected all the options and tried but i cannot connect the mobile to my PC suite?
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Nov 27, 2010
I tried many times to connect my new phone C7 to nokia PC suite in order to restore the data from old phone X6 but couldn't.
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Nov 11, 2012
my new lumia will not connect to my nokia suite?
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Jul 25, 2010
I want to connect my Nokia 3710 fold to the Nokia Ovi Suite. But when I try I get this. Is there a driver I need to download. If there is where can I get it from?
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