Nokia :: 5800 XpressMusic - Unable To Connect Phone In PC Suite Mode
Mar 31, 2010
A problem occurs when I try to connect my Nokia 5800 XpressMusic in PC suit mode. I have a PC that uses windows Vista. It shows the problem with the MTP driver. MTP driver is not successfully installed. what should I do?
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Jun 8, 2010
I am unable to connect my laptop and my phone (5800 XpressMusic) through Bluetooth. When I run 'Nokia PC suite', it detects the phone, it also asks for the pairing code and then I get a message (on my laptop) - "Cannot authenticate the phone".
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Jan 27, 2012
What to do when my nokia 5800 express music is not getting connected with nokia store ?
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Jul 26, 2010
I have a NOKIA 5800 XpressMusic device and it keeps connect to WAP and gps every hour automatic time update is is set to off. I have no email configured and no application is running (what you can see in menu/options/Show open apps.) here is a list of WAP activity from bill call details list (VFL = Vodafone Live):
Traffic WAP 19/07/2010 00:48:55 5K
Traffic WAP VFL 19/07/2010 00:48:55 0K
Traffic WAP 19/07/2010 00:49:26 2K
Traffic WAP VFL 19/07/2010 00:49:26 0K
Traffic WAP 19/07/2010 01:49:34 6K.............
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Jul 14, 2010
I have an xpressmusic 5800 and have been using wireless through my home router (and others access points) with no problems for months. I cleared my page history a few days ago and since then (not sure if it related or not) I have been unable to connect to the internet either through my home router, a friends router or O2 active.
The phone crashed several times, shutting down and empyting the battery in the process, and after searching support forums I moved some files around to increase my phones memory space to 65MB. This appears to have stopped the crashing but I am still unable to connect. When I click on the internet symbol the screen goes black for up to 1 minute, then the connecting bar appears but nothing else happens, if left it just stays on that screen. I have my home router set as priority 1 in the connectivity > destinations list.
Mode = Infrastructure
Security = WPA/WPA2
Coverage = 1 access point
Speed = 54 Mbit/s
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Apr 26, 2010
1) firmware of my nokia is version10 and I can't able to update my fireware via PC suite. I attach the snapshot of error occur during the update.(141M online with pc suite).
2) when I switch of and then switch on the time and date reset and phone requested to set time and date.
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Jun 13, 2010
i have recently updated my phone(to virsion 50.0.005) and ever since it has been acting really weird. after the update, only the web browser would work. bbc iplayer, Internet app, and maps can not connect to my wifi. i get varying messages on each app saying cant connect or simular. my camera will freeze up after recording a video. somtimes when i unlock the screen it locks the screen again within 2 seconds, i have to keep sliding the unlock key untill it eventually stays unlocked.
somtimes no icons show up in the applications menu and the whole phone is slow and laggy things i have tried to solve the issues: connection destinations have all been deleted and set up again including setting prioritys.
factory reset.
uninstall/reinstalling apps.
formatted the memory card.
restored the backup i made before the update.
what else can i try?......................
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Apr 21, 2010
I got a msg today from Nokia saying there was an update for the 5800.
But I am unable to connect the phone to the computer in pc suite mode.
I updated the software on the computer as required by the update, but then it would not recognise the connection to the phone so I cant update it.
I can connect it mass storage mode, but as soon as I connect via PC Suite the usb connection dies. I am able to connect via bluetooth, but this doesn't help as it says I need to conect via PC Suite to receive the update.
How would I be able to connect the phone to the computer via PC Suite mode to get the upgrade?
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Jan 14, 2010
threw everything exept for the cables and the phone away. i havemy IMEI CODE? i have the box and the recipt.
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Jan 29, 2010
When my phone (Nokia 5800 xpressmusic) rings I cannot use the touch screen to answer. Can only use the coloured buttons at the bottom or the security lock side button.
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Jun 25, 2010
I installed a new application and I was asked to restart the device but start up failed and ask me to contact the retailer.
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Feb 19, 2010
Totally new to this phone, with the option to download applications. Having great fun in doing so but not always given the option of where to save them to with the end result that they are saving to the phone memory which keeps filling up and then giving me an error message. Can anyone please tell me how to move apps from the phone memory to the card memory. And can anyone also tell me if I have an icon on the 'Menu' screen and the 'Apps' screen, does this mean the application has been downloaded twice and do I need both or can I delete one (presumably the 'Menu' one)?
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Feb 11, 2010
I am unable to connect my E71 to PC Suite with the cable.Connecting to PC Suite via Bluetooth however is no problem.How do I resolve this?
Nokia E71
PC Suite 7.1.40.6
Windows Vista Professional
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Nov 8, 2012
I've Nokia 701.The Nokia PC suite version is 7.1, I'm unable to connect my 701 to PC suite.I tried on the desktop and a laptop but it doesn't detect properly. It detects the phone as some "port_something"!It could be because of fp2?
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Jun 10, 2010
I just upgraded my 5230 phone software and can no longer connect to the maps in ovi suite on my pc. I just get the error message that my internet isn't working, which isn't the case.I've rebooted my pc, and restarted the phone, same problem. I can access ovi maps on the phone but just can't get it to connect with my pc.can anyone help?
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Jun 8, 2010
When trying to sync contacts from ms outlook 2010, I received a message that could not synchronize.
Technical Information:
Nokia Ovi Suite 2.1.1.1
PC Connectivity Solution 10.6.2.0
Connectivity Cable Driver 7.1.27.0
Software Updater do Nokia Ovi Suite 2010.6.0.60359
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Sistema operacional:
Microsoft Windows 7 Edio de 32 bits
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Aug 11, 2010
I'm from Romania and I want to use GPS for free but i can't.I don't lnow how work.Where is the download for Gps for my Nokia,how to install?I have already installed Maps but don't work,i can't see the maps.
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May 2, 2010
I recently updated my phone 5800 XpressMusic to latest firmware V 50.0.005 (Customer Version 50.0.005.C03.01) but I am unable to see many changes. The only changes that I notice are - kinetic scrolling, change in the way browser displays the page and music library. Are these the only changes? Is there a way to check officially, what all changes, is this new firmware supposed to bring in?
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Feb 3, 2010
I am very disappointed to know that my Nokia 5800 XpressMusic doesn't support TV-Out feature. I have been using Nokia handsets for last 5-7 years, because I like the compatibility & reliability of Nokia phones. But this time Nokia has really disappointed me. I have bought Nokia 5800 XpressMusic on 14th-August-2009 of 16000 INR. I have bought it for that particular feature. But i havn't found any TV-Out cable in the box or such feature in the handset. I have also connected TV-Out cable of Nokia N-95 with it, but its not working. I hope, Nokia will sure make a positive solution for that devices, manufactured without this feature in August-2009 & give the relief to all its owners like me, by replacing it with new one having this feature.
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May 1, 2010
I have one problem I can't connect my phone to Pc suite I do everything what I need and it still says that I have to tun on pc suite mode on my phone even when it's on what could be the problem? My phone is E72 THX for help BTW same is with ovi suite its says that my phone is not in PC suite mod and it can't recognize but I tuned pc suite usb mode on phone and I also what to conect to map loader but I can't as weal.
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Jan 8, 2010
My internetbrowser won't start on my Nokia 5800. when i "tap" the internet icon and chooses webpage, the browser tries to start but it shuts down imidiately and I return to the previous menu.
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Feb 1, 2010
i have since transferred a bunch of music from my PC to my phone. however, only about 10% of all albums were able to automatically include the album art. alternatively, i had to manually add the album art for each album - provided if the album art could be found in the gallery. what's curious is that, when connected by usb to my PC, and because adobe photo starter pops up by default for any connected media device of mine, i could see that the album art images, which could not be found in the gallery (and hence unable to be manually added), were very well present somewhere in my phone. clearly, i have trouble locating them. furthermore, whenever i delete an album art image from my gallery, i can kiss the said album art goodbye from the album/music app too. my questions are:
1) where are the album art images which are floating somewhere in my phone/memory card ie. how can i locate them?...........
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Mar 26, 2010
i purchased a Nokia 5800 Xpress music. After a few moths he started truning off automattically. Sometimes he turns on afterwards, sometimes he does not. It is really very anoiing. Because when I keep my obile phone in my pocket, I don't know If it turned off. I tried to do a complete reset, but that didn't work. Also all updates are installed.
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Feb 27, 2010
Just got a new 5800 XpressMusic, and it works wonderfully, except for one problem - there's no form of alert for text messages, giving me no way to tell if I've received a message apart from actually going into my inbox and looking. I have a message tone and vibration set and still there's no notification, not even an icon at the top of the screen.
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Jul 27, 2010
I updated my phone software to V.50.0.005 - custom version 50.0.005.352.02 - and since then the following features are not working/crash:Touch-screen doesn't respond in incoming calls, Real player is crashing when I open it, IM doesn't start, Finally, it appears I have a new messages in my answer phone that I don't.
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Apr 21, 2010
Radio of my Nokia 5800 xp is not working at all. When I go to Radio -> Options and select any of the option e.g.. "Stations", "Tune Stations" or "Alternate frequency" menu is closed without doing anything or asking for further option. I have tried factory reset, but no luck.
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Feb 27, 2010
My 5800 restarts by itself 3 out of 10 times while using the OVi maps. I have tried re installing the Ovi maps. Plus the Ovi Maps does not show satelite view as shown in Google Maos application.
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May 15, 2010
when you try to send a normal text message (not mms) it just sits in your outbox? - i have spoken to my service provider and they've ruled out its their network (which i already knew, as i tried my sim card in my husbands mobile and i was able to send txts no problems and we're with the same company and have the same phone).
I've updated the software and my service provider also sms'd me their set up details and it still refuses to send any messages - i can receive messages and i can send MMS (picture) messages, but normal txts just sit in my outbox. My service provider has said they think its an issue with my actual handset but as im one month out of their 12 month warranty cover, if i want it looked it at i have to pay for it , i havent done anything to it (ie dropped it etc) and it was working fine on thursday, the problem only started yesterday afternoon.
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Apr 8, 2010
I just bought new 5800 mobile phone and I wonder whether I got the correct earphones with it.My supplied earphones model is WH-205.Does Nokia sell some versions of the 5800 packed with that model ?
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Jul 12, 2010
I am the proud owner of a new E52. I love the phone and the battery life is superb and I'd like to keep it that way. While I'm at work I use the data cable normally to connect the phone to pc suite and I use pc suite to respond to sms etc. However I notice the E52 also charges on usb. I love this feature but I wanted to ask will this decrease the battery life or shorten its life span. I would like sure answers if possible and not just hunches as I really dont want to damage the battery.
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Mar 8, 2010
My phone stopped working a couple of weeks ago and I sent it to the guys I bought it from to fix it. When i got it back I couldnīt find the wap connection, and I still canīt. The only thing that is left is the WLAN connection. Where and how can i find my wap connection?
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