Nokia :: E71 Unable To Connect To PC Suite With Cable

Feb 11, 2010

I am unable to connect my E71 to PC Suite with the cable.Connecting to PC Suite via Bluetooth however is no problem.How do I resolve this?

Nokia E71

PC Suite 7.1.40.6

Windows Vista Professional

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I'm new and I have troubles with my new nokia. I haven't found a solution yet. I have a micro usb-cable with the label "AC 108" "CA 101" from a local handy-dealer. When I connect the phone via "PC Suite Mode" to my pc (windows xp sp2) neither OVI suite nor pc suite recognize the phone correctly. After a few minutes both applications fail and ask me to repeat the steps. I get the error message: pc suite does not recognize the connected phone. The connection between the pc and the phone failed, error code 0x80044403. I switch off phone, switch it on, and try again.

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I've trawled through quite a few posts and I'm struggling to find the answer to my current issue with PC Suite, Ovi Suite & Windows 7.

PC Suite Version - 7.1.40.6 (Downloaded from Website 4/2/10 UK Formated Date)
Windows - Win 7 32 Bit (Upgraded from Vista)
Ovi Suite - 2.0.2.42
Connectivity - Via USB Cable
5800xm Version - 31.0.101 - RM356

Previously I used Windows Vista with my Sony Vaio Laptop without any issues. However Sony sent me some Windows 7 Upgrade Discs and of course I upgraded without looking into issues as I was sure that Nokia Software would be 7 Compatible, guessing i was wrong. Neither of the 2 applications can connect with my Phone since upgrading to Windows 7.

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Generic Phone
LCIF_Alt0
PC Suite-Services
SYNCML-SYNC

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