Nokia :: 5800 Unable To Connect The Web - Instantly Close
Mar 5, 2010
when trying to connect to the web, the screen appears to begin opening the web browser and then instantly closes, sending me back to the menu screen. I have used the browser extensively in the past and this issue only appeared today. i have tried restoring factory settings but this doesnt seem to have fixed the issue, im still unable to connect to the web.
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Apr 8, 2010
When i connect my nokia 5630 to my computer via usb, my pc detects it but before i can begin to install it, my pc crashes. Also, sometimes my pc doesn't crash ( i dont know why) but even then when i connect the mobile to the pc via usb, my pc continusly tries to install it as new hardware instead of detecting it in Pc Suite, and even then it never detects or installs it...
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Jun 8, 2010
I am unable to connect my laptop and my phone (5800 XpressMusic) through Bluetooth. When I run 'Nokia PC suite', it detects the phone, it also asks for the pairing code and then I get a message (on my laptop) - "Cannot authenticate the phone".
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Jan 27, 2012
What to do when my nokia 5800 express music is not getting connected with nokia store ?
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Apr 21, 2010
I have updated my Nokia 5800 and ever since when I try to go on the internet via Orange it won't let me. I can't even use or set up Wi-fi. When I go into settings and connectivity there is no option to select or search for WLAN. When I try to add new access point it tells me that my network destination needs to be set first.Any ideas what I need to do please?
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Mar 31, 2010
A problem occurs when I try to connect my Nokia 5800 XpressMusic in PC suit mode. I have a PC that uses windows Vista. It shows the problem with the MTP driver. MTP driver is not successfully installed. what should I do?
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Jan 28, 2010
I upgraded my phone software to latest version 40.0.0.5* and after that when i play music, the player does not exit and keeps running.
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Jul 2, 2010
Phone: Nokia 5800
Software: v40.0.005
Product Code: 0577089
Type: RM-356
Network: Vodafone UK
I am having issues trying to backup my phone to the mini-SD card. Whenever I try to backup the phone, during the 'Preparing backup' stage I get the message:
File Manager : Memory Full. Close some applications and try again
I have uninstalled any unnecessary apps from the C: drive and cleared out unwanted files . This is how much memory I have available:
RAM : 51mb / 120mb
C: 41mb/86mb
D: 51mb/43mb
E: 5869mb/ 7596mb
I have recently carried out a hard reset on the handset and upgraded the software, so this is not the solution. This was a problem before doing this and remains an issue now. I know that I can backup the phone on my PC but I would like to resolve this so I can backup the phone on the fly.
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Jul 7, 2012
i bought nokia lumia 900 in this thursday 5 july 2012
sometimes i started a game buy using xbox live it is so difficult to close when i press the back button (to close the game/apps)it straight pop out the multitasking screen (which should only appear only when holding the Back button) and i choose the app i wish to close agianbut same thing happensometime even worst when i only open one game/appit cannot be close and cannot go back to home screenbecause when i press the Home button (when the game/apps running) the window Tellme pop out ........
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Jan 21, 2010
When I try to connect my 5800 XM with USB cable, PC Suite mode, to my MacBookPro with Nokia Multimedia transfer 1.4.2 (8184) the device is not recognized. In Mass Archive mode it works.It worked before updating the 5800 firmware to version 40.
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Jul 26, 2010
I have a NOKIA 5800 XpressMusic device and it keeps connect to WAP and gps every hour automatic time update is is set to off. I have no email configured and no application is running (what you can see in menu/options/Show open apps.) here is a list of WAP activity from bill call details list (VFL = Vodafone Live):
Traffic WAP 19/07/2010 00:48:55 5K
Traffic WAP VFL 19/07/2010 00:48:55 0K
Traffic WAP 19/07/2010 00:49:26 2K
Traffic WAP VFL 19/07/2010 00:49:26 0K
Traffic WAP 19/07/2010 01:49:34 6K.............
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Feb 26, 2010
I logged on to the work wifi with my 5800 some time ago.Ever since I've had the phone I've struggled to get the Nokia browser to automatically connect to the Orange Internet (3G) access point.Instead it always prompts"Select Connection" and I have the options "Search for WLAN", "Internet" or "Uncategorised".Internet always used to be "Orange Internet" but now the default is "Internet - <my work> wifi".
This would be fine if I only used the phone for internet at work, but obviously I do not.Can anyone tell me how to put it back to having "Orange Internet" as the default, and ideally connecting automatically without the prompt.I've found under settings>general>accesspoint you can set it to either "Always ask" "Internet" or Uncategorised" but as "Internet" is currently set as my work wifi, this isn't an option.
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Jun 26, 2010
I've installed v 10.2.0.21 on my n97 mini, and since, when I live home, the phone said "connection WLAN finiched" , it connects one second on GPRS and disconnects !
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Jun 16, 2010
I recently bought a second-hand 5800 XM with product code 0574326 and decoded to RM-356 MENA_D BLUE. I have the latest software 50.0.005 but the problem is I can't connect on UMTS network. I use the phone in Romania and RM-356 I think it should work here. Can anybody give me some advices ?
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Mar 26, 2010
I often use wireless, but sometimes it has poor signal and is impossible to use so I also use simple mobile internet. Usually the phone using opera mini asks if you want to use mobile internet (not wireless) but now it almost never does, so I get the connection error message as there is no wireless, but I also cannot use my mobile internet. Just today it gave me problems because of that. So bassicly, I cannot use internet, unless I have good wireless signal. And I have mobile internet as priority number 1 in my settings. So is there something else to do? This problem is appearing and dissapearing. Thought could be from bad wireless, it kinda locks itself on it or something, but turning off the phone doesn't help.
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May 5, 2010
How do i auto connect my phone to a ck100 hands free kit. My phone use to do this until it was sent into nokia for a warranty issue.
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Jul 20, 2010
my PC was able to connect to the internet with my 5800 via a USB cable. Now, I can no longer connect to the internet with the 5800 via a USB cable. I had never tried connecting the computer to the internet with the 5800 via Bluetooth prior to this incident, so I tried that. Strangely, it works. My question is how come I can no longer use the 5800 via USB as a modem, but how come the 5800 via Bluetooth still works as a working modem? Sorry, if my sentences are confusing. I have a terrible headache at the moment. While the Bluetooth connection works, I just feel better using the USB connection and knowing that my 5800 has a clean bill of health. BTW, my PC is on Windows 7 Professional at the moment. I've tried uninstalling the Ovi Suite and reinstalling it, but that didn't work. I've also tried using PC suite instead of the Ovi Suite but that didn't work either. What other options do I have, beside hard resetting the phone? Edit: BTW, the message shown when I tried to connect to the internet with the 5800 USB modem was "failed to establish a network connection".
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Aug 22, 2010
I have problem as some application install on my nokia 5800 (or may be symbian) is connecting to internet without my knowledge. I would like to identify it as it making same unwanted connection which are cost for my. For now I have walk around and enforce my phone to ask for password before each connection but it make using Nokia 5800 a little bit annoying. What is more I have checked task manger and I have no application there so it may be or MFC either some other nokia native application (but it is my supposed only).
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Jun 23, 2010
Can I use my 5800 Xpress Music as a modem to connect to the internet on my notebook? How do I do that?
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Jul 14, 2010
I have an xpressmusic 5800 and have been using wireless through my home router (and others access points) with no problems for months. I cleared my page history a few days ago and since then (not sure if it related or not) I have been unable to connect to the internet either through my home router, a friends router or O2 active.
The phone crashed several times, shutting down and empyting the battery in the process, and after searching support forums I moved some files around to increase my phones memory space to 65MB. This appears to have stopped the crashing but I am still unable to connect. When I click on the internet symbol the screen goes black for up to 1 minute, then the connecting bar appears but nothing else happens, if left it just stays on that screen. I have my home router set as priority 1 in the connectivity > destinations list.
Mode = Infrastructure
Security = WPA/WPA2
Coverage = 1 access point
Speed = 54 Mbit/s
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Jul 20, 2010
my PC was able to connect to the internet with my 5800 via a USB cable.Now, I can no longer connect to the internet with the 5800 via a USB cable.I had never tried connecting the computer to the internet with the 5800 via Bluetooth prior to this incident, so I tried that.Strangely, it works.My question is how come I can no longer use the 5800 via USB as a modem, but how come the 5800 via Bluetooth still works as a working modem? I just feel better using the USB connection and knowing that my 5800 has a clean bill of health.BTW, my PC is on Windows 7 Professional at the moment.I've tried uninstalling the Ovi Suite and reinstalling it, but that didn't work.I've also tried using PC suite instead of the Ovi Suite but that didn't work either.What other options do I have, beside hard resetting the phone?BTW, the message shown when I tried to connect to the internet with the 5800 USB modem was "failed to establish a network connection".
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Dec 25, 2011
I installed Nokia EMail Service at my E63 phone. I'm using WiFi to connect to mail server. I expect the following behavior: each 5 minutes (as defined in Settings) this Service should activate WiFi connection, connect to server, get new mail (if any), disconnect from server and (!) deactivate WiFi connection. However, I see that WiFi icon is shown on my main screen instantly - so the WiFi connection is always On and the phone is consuming the battery heavily.
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Jun 13, 2010
i have recently updated my phone(to virsion 50.0.005) and ever since it has been acting really weird. after the update, only the web browser would work. bbc iplayer, Internet app, and maps can not connect to my wifi. i get varying messages on each app saying cant connect or simular. my camera will freeze up after recording a video. somtimes when i unlock the screen it locks the screen again within 2 seconds, i have to keep sliding the unlock key untill it eventually stays unlocked.
somtimes no icons show up in the applications menu and the whole phone is slow and laggy things i have tried to solve the issues: connection destinations have all been deleted and set up again including setting prioritys.
factory reset.
uninstall/reinstalling apps.
formatted the memory card.
restored the backup i made before the update.
what else can i try?......................
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Jan 14, 2010
Nokia have finally updated 5800 FW but i am unable to download it because the NSU isn't working correctly. Everytime I open the program I get the message; "Nokia Software Updater has attempted to connect to the internet but has failed three times. This could be because of a poor-quality, slow or intermittent internet connection, or restrictions due to a firewall.
If requested by your firewall, Nokia Software Updater needs the following applications to gain access to the internet:
nsl_host_process.exe
nsu_u_clienti.exe" The program will then close down.
I have a good, steady internet connection (10mb) and all firewalls are off.
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Jun 7, 2010
After I hard resetted my 5800, I can't save received sms to OVI Suite.I can sync only sent sms.In the phone's side of the window, if I select "Received", OVI says 0 (zero), but it let me see all the sms I received.
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Feb 23, 2010
I have 5800 Xpressmusic on Orange pay as you go.Software version is 30.0.011.There is an update available which I have downloaded and installed, but after installation I get a message that update was not compatible.any ideas?
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Aug 16, 2010
I upgraedd to the latest S60 version (v51) on 14th Aug 2010. Ever since them am unable to open the IM provided by Nokia. It doesnt throw any error. It just blinks once i try to open it.
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Jan 21, 2010
I can't install the new ovi maps version 3.03 on my 5800XM (firmware version 31.0.101). installation is always aborted by "unknown error: -5", when i retry installation my mobile says 3.03 is already installed, but when i check the version-number it shows 3.01 (maybe it's interesting that nokia maps updater didn't find any updates.)
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Mar 28, 2010
I have Ovi installed, i am able to sincronize photom contacts and messages but no risul with music.apparently i can transfer music on my phone, it appewrs so on the computer but when not usb connection the music is not on the phone anymore.I tried the update of the music list but it doesn't seem to work.
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Apr 26, 2010
1) firmware of my nokia is version10 and I can't able to update my fireware via PC suite. I attach the snapshot of error occur during the update.(141M online with pc suite).
2) when I switch of and then switch on the time and date reset and phone requested to set time and date.
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Jan 21, 2010
It's actually my mum's nokia 5800. I just wanna ask why when I'm trying to download themes from m.tehkseven.net using the phone's browser when I tap on the theme I want, it didn't start downloading instead they bring me to a white blank page with lots of weird looking letters (I have no idea what it is) but when I used my N97 to download it's fine no blank page or anything.
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