Nokia :: 5800 XM / Unable To Update
Feb 23, 2010
I have 5800 Xpressmusic on Orange pay as you go.Software version is 30.0.011.There is an update available which I have downloaded and installed, but after installation I get a message that update was not compatible.any ideas?
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Apr 26, 2010
1) firmware of my nokia is version10 and I can't able to update my fireware via PC suite. I attach the snapshot of error occur during the update.(141M online with pc suite).
2) when I switch of and then switch on the time and date reset and phone requested to set time and date.
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Jan 31, 2010
Even though Nokia has released several firmware updates for the Nokia 5800 (last one just a few days ago), I'm stuck in version 21.2.025 (custom version 21.2.025.415.02).I have tried to update it directly on the phone and also using PC Suite's Nokia Software Updater but in both cases I get a "no new version available" message.
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Feb 24, 2010
I have 2 nokia 5800's. Both on Virgin Mobile. 1 has been updated to v40.0.005 but mine is using V31.0.101, i like the look of the new version but why cant i download the new software. i have tried using *#0000# and downloading the so called up-to date version straight from the Nokia support site but it wont give me the new version.please help.
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Mar 8, 2010
My nokia 5800 software version doens't updated from the last one year. when i cross check in site, current version & my hand set version are entirely different. my hand set version is 30.0.011.C01.01.
But in system its now like 40............... so here i wanted to know what would be the problem?please go through my model other details below.
Software version: V 30.0.011
software version date: 29-06-09
custom version: 30.0.011.C01.01
custome version date: 29-06-09
Language set: 19
Model: 5800 XpressMusic
Type: RM-356
i try to update it through mobile updater itself. But everytime its showing ' No update available'.
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Jun 7, 2010
After I hard resetted my 5800, I can't save received sms to OVI Suite.I can sync only sent sms.In the phone's side of the window, if I select "Received", OVI says 0 (zero), but it let me see all the sms I received.
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Aug 16, 2010
I upgraedd to the latest S60 version (v51) on 14th Aug 2010. Ever since them am unable to open the IM provided by Nokia. It doesnt throw any error. It just blinks once i try to open it.
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Feb 7, 2010
i am from UAE and my 5800 xpress music rm-356 is with firmware version 21.0.025. when i try to update maps it is saying current firmware version is not supported for this update and update firmware. when i try to update firmware it is saying no new update available. then how can i install the new map software.
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Jan 21, 2010
I can't install the new ovi maps version 3.03 on my 5800XM (firmware version 31.0.101). installation is always aborted by "unknown error: -5", when i retry installation my mobile says 3.03 is already installed, but when i check the version-number it shows 3.01 (maybe it's interesting that nokia maps updater didn't find any updates.)
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Mar 28, 2010
I have Ovi installed, i am able to sincronize photom contacts and messages but no risul with music.apparently i can transfer music on my phone, it appewrs so on the computer but when not usb connection the music is not on the phone anymore.I tried the update of the music list but it doesn't seem to work.
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Jan 21, 2010
It's actually my mum's nokia 5800. I just wanna ask why when I'm trying to download themes from m.tehkseven.net using the phone's browser when I tap on the theme I want, it didn't start downloading instead they bring me to a white blank page with lots of weird looking letters (I have no idea what it is) but when I used my N97 to download it's fine no blank page or anything.
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Jun 1, 2010
I am having problem after updating my maps at nokia 5800.Already update phone version (latest 50.0.005). Updateed maps version 3.04.when turn serching gps or location, it seem the gps is working but there is now maps displyed. Cheking and connecting my phone trogh ovi dedected maps on phone.Reinstalling but still cannot displyed the maps.
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Jan 25, 2010
I wanted to know why my Nokia 5800 is not able to upgrade itself to V40. I tried many times but it says my V30 is the latest firmware version.My mobile code is 0575586 and Type-RM-356.Please help.
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Apr 6, 2010
I am extremely annoyed and disappointed bu nokia's lack of professionalism, i have Nokia 5800 with product code 0575378 which is unlocked phone, but there is no software updates for me since last two ocassions, i did not receive nokia software updates of V31 or V40 yet.
I am so much frustrated that my friends can use kinetic scrolling etc things but i am denied all the features because nokia didn't released updates for my product code.I am requesting nokia please release firmware updates for nokia 5800 XM with product 0575378 at earliest.
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Mar 14, 2010
I have just updated my 5800. It works much better now but the email has gone from the homescreen. I have checked the settings and this says it should be there. Any ideas?
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Apr 22, 2010
This has been awaited a long time by the nokia 5800 xm users that in the next firware update nokia provides us with a n97 type screen, may be with lesser widgets but something similar to that, and a symbian^3 update though payable should also be provided to tube users.
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May 5, 2010
I have a nokia 5800 china code 0583152 and its firmware version is only v. 30.I cant update it to v. 40 or v. 50.how can i update it to that new firmware version?where can i find the firmware updates for this product.
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Feb 4, 2010
Today I was able to upgrade my firmware, I have a Nokia 5800 NAM RM-428, using the OTA upgrade firmware app in the phone. This is great news for all the owners of american Nokia 5800
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May 5, 2010
I've just got a replacement Nokia 5800 from Vodafone today as the last 2 weeks its been sent in for repair may have seen my other post on it's problem, anyways they couldn't fix it gave me a replacement 5800. I was using a temp Nokia 1661 and I recieved a text from Nokia I believe saying a new firmware was out for my Nokia 5800.
Since I have only just got it back I just wanna know if it's worth updating currently I'm using FW V31. And apart from that new Music Library I dont think its really worth the update if thats all it mainly does.
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Jan 12, 2010
on my Nokia 5800 I always get the message 'Unable to perform Bluetooth Operation' when trying to turn on Bluetooth. I I already tried several proposed solution, without succes unfortunately.
* Remove battery
* Hard reset
* Soft reset
* hit it on the side as proposed somewhere in the forum.
I raised a request through Nokia support a week ago. They promised to contact me withing the 48 hours, but I have't heard anything from them.I have fw: 30.0.011. Altough Nokia site says there is a newer version I cannot update my phone yet (tried via Nokia update on PC and on mobile itself)
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Mar 5, 2010
when trying to connect to the web, the screen appears to begin opening the web browser and then instantly closes, sending me back to the menu screen. I have used the browser extensively in the past and this issue only appeared today. i have tried restoring factory settings but this doesnt seem to have fixed the issue, im still unable to connect to the web.
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May 3, 2010
In an effort to "clean out" the 80 MB phone memory of my XpressMusic 5800, I think I deleted some files I should not have. For example, I thought I would delete the Skyfire and Weatherbug folders from C:, then reinstall it on the 8GB E: drive later. So I did this, then rebooted. The phone seems to be working fine, and Icons for Skyfire and Weatherbug are gone.But now I can't re-load them on the phone. I get to the Ovi store find using the default web browser, but the "Download" bar is grayed out, for both programs. I CAN download programs I have not downloaded before, but I want Skyfire and WBug. It seems either the phone or website is deciding "you already have this program, so you can't download it again". Anyone know how I can fix this?? I am using the latest S60 OS (40.2.005). Phone seems otherwise to be working fine. Any help appreciated.
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Feb 24, 2010
I cant seem to install anything on my 5800XpressMusic for a sudden, it keep saying "Unable to perfom the operation, another operation is in progress" when I try to install any application, I dont have any other progress in use, why does it keep saying that when I dont!?I do have the latest software installed.
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Jan 14, 2010
Just updated the firmware on my phone and have a minor problem. When someone rings me and the phone is unlocked I can answer the call ok, but when the phone is locked and someone rings it says answer in green and unlock is blue, I am unable to answer the call until I unlock the the phone then tapping answer, answers the call, how can I answer the call without unlocking the phone?
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Jun 8, 2010
I am unable to connect my laptop and my phone (5800 XpressMusic) through Bluetooth. When I run 'Nokia PC suite', it detects the phone, it also asks for the pairing code and then I get a message (on my laptop) - "Cannot authenticate the phone".
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Mar 23, 2010
The application icon for opera mini 4.2 has a small yellow key next to it. I am unable to delete the app. I can't install opera mini 5 over the top. I have tried removing it with windows explorer, nokia application manager but neither worked. I tried taking the memory card out and doing all of the above but nothing worked. Please can someone tell me how I can uninstall this application so that I can install opera 5 mini?
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May 1, 2010
I have updated the firmware on my 5800 to version 31.0.101.I have tried to update Maps from version 3.01 to 3.03. Each time I try, the update fails.The on-air update fails without any detailed messages. The update via USB cable fails with an error message "unknown error code 5".Does anyone know what is wrong and how to resolve this problem?
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Apr 7, 2010
I've been using Nokia Maps for my 5800 and have been very impressed (its not perfect but given its free).However, the only one bit that seems to *never* work is the traffic updates (I have tried several times).When using navigation, I choose update traffic¯, it says updated successfully¯ but I see no traffic anywhere (on the map, on the traffic update screen)Any ideas?
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Feb 21, 2010
When i turn on nokia maps on my 5800 it defaults to an old address. how can i update this to a new address.
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Jun 3, 2010
I own a nokia 5800 on t-mobile UK. I'm on a mac so cannot use the device update software. I entered *#0000# and tried to update it. However I got asked to create a new server profile. I read some 'default' nokia server settings on another forum and entered them but received a message saying server not responding. I've tried some other server settings I found but none of it works. I really would like to update it!
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Feb 1, 2010
I have Nokia 5800 xpressmusic with Rogers service in Canada. The software version (firmware) on my phone is 21.2.025, and I believe the product code is 0581779. When I try to update my phone by using the Nokia Software Updater, it said that the current version on my phone is 21.2.025 and the latest version is also 21.2.025. So how can I update to V40?
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