Nokia :: 5800 - Cannot Use The Device Update Software
Jun 3, 2010
I own a nokia 5800 on t-mobile UK. I'm on a mac so cannot use the device update software. I entered *#0000# and tried to update it. However I got asked to create a new server profile. I read some 'default' nokia server settings on another forum and entered them but received a message saying server not responding. I've tried some other server settings I found but none of it works. I really would like to update it!
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Mar 12, 2010
I have Nokia 5800 phone, whose firmware I want to update to v40. But the latest NSU is not able to identify my phone. Whereas PC Suite and Ovi Suite will readily identify my phone. Ovi Suite' Software Update is able to detect it's firmware '30.0.011' whereas NSU cannot identify the phone itself. Product code of my phone is 0575590 and I want to update it to v40.
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Jul 9, 2010
my Nokia 5800 XM was connected to computer, and i can retrieve files from it, but when i come to software updater, it show me a message that, there is no device connected.
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Aug 22, 2010
I've installed ovi on my machine and when it asks me to connect the 5800 nothing happens.it says something like 'nokia ovi could not connect,,,,'
is there anything i can try?
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Mar 11, 2010
I have Nokia XpressMusic 5800 .my problem is that i can't install OVI services on my mobile..that's mean that i can't install a lot of applications that offers Nokia with this service.
i sent more times messages from stori.OVI.com .but without result.i didnt recive any message.i asked an uncle who is livign in Spain to sedn me a message..he did.i received the message.but when i open it.the mobile tell me that : you mobile is not any mopre avilable for this application....it's the same with more sis apllications like Fring.the mobile tell me that the Certificate is expered !!
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Jul 8, 2010
I have installed Nokia OVI Suite version 2.2.0.245 and attempted to sync my Nokia 5800 XpressMusic device but I'm having various problems getting the OVI Suite to recognize my device. For the most part, when the program will come up with a message saying "Please change the USB mode on your device to OVI Suite (or PC Suite) USB Mode". Now, I'm already in PC Suite mode but I still disconnect the USB cable and connect it again, selecting the PC Suite mode again on my device. This does not change anything as I still get the same error message. When I don't get this error message, and I try to sync my messages (for example), the application crashes. I'm running windows Vista SP2, and my Nokia 5800 has the latest firmware installed V 31.2.101 (installed today July 7th, 2010) I don't know if this is a known issue and anybody knows how to fix it. if not, I hope the folks at Nokia take note and consider this issue.
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Aug 13, 2010
What is the practical standby time of this phone running v51? (I'm not patient enough to test it myself so if anyone has tried this please let me know.)
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Mar 2, 2010
What application do I have to download to use the device as a modem on a PC?
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Aug 2, 2010
If I were to purchase a new unlocked mini nokia 5800 and my carrier is t-mobile would I have to pay for the internet access?
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Jan 22, 2010
first things first i pressed starhash0000hash into dialer and the software says its software version
V 30.0.011
when i press check for update it says i have the latest version so i just forget about it. then i got the sms and i followed to the link and i pressed download, it downloaded fine but it says "ovi maps is not compatible with your current device software version. update to the latest device software with nokia software updater on your pc" but the software on my phone says that i have the latest update so i dont understand?
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Jan 16, 2010
Just got my 5800 XpressMusic chrome on T mobile uk it come with "comes with music" packaging and manuel with activation pin so i assume my device is compatible with Nokia music store however when i go to register using my device i put in the pin my own details and accept all etc. i get a message saying that my device is not supported and would i like to see compatible devices or better still go to car phone warehouse and get one there?
my phone is the only way i have of getting this music as i use a mac and they are not supported what so ever not even the website. today my friend got an iphone which is his first ever mac product he has had all he could go on about is how easy everything is he is even using a pc my experience has been scratching my head trying to work out how to set up music email
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Feb 25, 2010
I was having trouble connecting my nokia 5800 as MTP device to my windows 7 machine. After reading some suggestions on the forum I removed my memory card and vola it recognized the nokia 5800 as MTP device installed all its drivers. I then used Latest OVI to sync music to my 5800.
After the sync when I try to refresh the music library, it just opens and the scanning window and closes it without adding any thing. Similarly if I try to set an image as the wallpaper when I click on image earlier it used to bring up the list of images on the memory card but now it is coming up blank. The firmware is V 4.0.
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Mar 25, 2010
My 5800 is completely original. It responds to all the Nokia commands, PC suite and Ovi Suite identifies it, I was able to update its firmware to the latest every time its available, it does everything a 5800 is supposed to be, works like a charm every time. Now the thing is, the product code on the back is 0565881, which the Nokia can-i-update site says belongs to a version of the 6210 Navigator. If you find my post helpful please click the green star on the left under the avatar.
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Jan 6, 2010
I recently connected my Nokia 5800 to my bluetooth connection on my Windows 7 Ultimate pc of which downloads and installs the drivers from Windows Update.This works fine for the most part but i am left with 3x Bluetooth Peripher Device enteries showing in Device Manager and a Yellow Exclimation Mark located next to the Nokia 5800 device icon in Device and Printers but i cannot seem to find out what drivers are missing, even Windows Update find nothing for these entries.I have the latest version of Ovi Suite installed on my computer but this does not install any bluetooth drivers, I have the latest drivers for my Trust 16008 Bluetooth dongle but these 3x Bluetooth Peripheral Device enteries only appear when i connect the Nokia 5800 to bluetooth. I have also tried to locate the drivers from the support CD but this fails also.
I have tried looking on Nokia Discussions for a solution but it seems i am not the only person that is having the problem with these enteries in Device Manager and no drivers for them.It seems that Nokia has not released the relevent drivers therefor full Bluetooth Driver installation is incomplete.I would like Nokia to fully rectify the situation and explain why these drivers are missing and if they will be released.
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Jun 29, 2010
I am using Nokia 5800 express music. I am facing problem while using bluetooth handsfree device. It is properly getting connected and getting paired with the device but while making the call the other end cannot hear my voice but I can hear them clearly. Initially I thought my bluetooth hands free is having problem so I bought another. But the problem was still the same. I can hear from the bluetooth device but the party cannot hear. Then I tried the same bluetooth handsfree with another Nokia 5800 express music and found it working fine. Is there anyone can help me to solve this issue. The difference between my mobile and other is the software version. I am having the latest version but the other is the first version. Is there any hardware issue or software issue with this?
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May 13, 2010
I've been trying without success to install the new firmware update. I've tried re-installing using the Nokia Software Updater, but kept getting Device Recovery errors and the phone turned off and lost its connection. After reading other posts, I did a soft reset on my phone then re-installed the firmware without anymore However, now the phone WON'T TURN ON AT ALL! When I press and hold the Power On/Off button on the top, it makes a buzzing sound, but the screen stays dark and doesn't turn on. Before you ask, the phone battery was fully charged. My 58000 is totally unusuable. How do I get it to power on?
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Feb 7, 2010
i am from UAE and my 5800 xpress music rm-356 is with firmware version 21.0.025. when i try to update maps it is saying current firmware version is not supported for this update and update firmware. when i try to update firmware it is saying no new update available. then how can i install the new map software.
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Jan 25, 2010
I wanted to know why my Nokia 5800 is not able to upgrade itself to V40. I tried many times but it says my V30 is the latest firmware version.My mobile code is 0575586 and Type-RM-356.Please help.
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Apr 6, 2010
I am extremely annoyed and disappointed bu nokia's lack of professionalism, i have Nokia 5800 with product code 0575378 which is unlocked phone, but there is no software updates for me since last two ocassions, i did not receive nokia software updates of V31 or V40 yet.
I am so much frustrated that my friends can use kinetic scrolling etc things but i am denied all the features because nokia didn't released updates for my product code.I am requesting nokia please release firmware updates for nokia 5800 XM with product 0575378 at earliest.
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Feb 23, 2010
I have 5800 Xpressmusic on Orange pay as you go.Software version is 30.0.011.There is an update available which I have downloaded and installed, but after installation I get a message that update was not compatible.any ideas?
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Mar 14, 2010
I have just updated my 5800. It works much better now but the email has gone from the homescreen. I have checked the settings and this says it should be there. Any ideas?
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Apr 22, 2010
This has been awaited a long time by the nokia 5800 xm users that in the next firware update nokia provides us with a n97 type screen, may be with lesser widgets but something similar to that, and a symbian^3 update though payable should also be provided to tube users.
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May 5, 2010
I have a nokia 5800 china code 0583152 and its firmware version is only v. 30.I cant update it to v. 40 or v. 50.how can i update it to that new firmware version?where can i find the firmware updates for this product.
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Feb 4, 2010
Today I was able to upgrade my firmware, I have a Nokia 5800 NAM RM-428, using the OTA upgrade firmware app in the phone. This is great news for all the owners of american Nokia 5800
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May 5, 2010
I've just got a replacement Nokia 5800 from Vodafone today as the last 2 weeks its been sent in for repair may have seen my other post on it's problem, anyways they couldn't fix it gave me a replacement 5800. I was using a temp Nokia 1661 and I recieved a text from Nokia I believe saying a new firmware was out for my Nokia 5800.
Since I have only just got it back I just wanna know if it's worth updating currently I'm using FW V31. And apart from that new Music Library I dont think its really worth the update if thats all it mainly does.
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Jul 6, 2010
I have many troubles with updating my n97 (Product code 0576503) from v21 to v22.i have try Ovi Suite v2.2.0.241 but after preparing to install i got message ( installation failed - the connection to device was lost.....)
and in NSU v2.5.2 i got (no software available for your device - Please not that your mobile service provider, operator or carrier may not have approved the latest nokia device firmware available........)And on FOTA after downloading and restarting i got (This update is not compatible with your device)
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Mar 8, 2010
My nokia 5800 software version doens't updated from the last one year. when i cross check in site, current version & my hand set version are entirely different. my hand set version is 30.0.011.C01.01.
But in system its now like 40............... so here i wanted to know what would be the problem?please go through my model other details below.
Software version: V 30.0.011
software version date: 29-06-09
custom version: 30.0.011.C01.01
custome version date: 29-06-09
Language set: 19
Model: 5800 XpressMusic
Type: RM-356
i try to update it through mobile updater itself. But everytime its showing ' No update available'.
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May 1, 2010
I have updated the firmware on my 5800 to version 31.0.101.I have tried to update Maps from version 3.01 to 3.03. Each time I try, the update fails.The on-air update fails without any detailed messages. The update via USB cable fails with an error message "unknown error code 5".Does anyone know what is wrong and how to resolve this problem?
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Apr 7, 2010
I've been using Nokia Maps for my 5800 and have been very impressed (its not perfect but given its free).However, the only one bit that seems to *never* work is the traffic updates (I have tried several times).When using navigation, I choose update traffic¯, it says updated successfully¯ but I see no traffic anywhere (on the map, on the traffic update screen)Any ideas?
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Feb 21, 2010
When i turn on nokia maps on my 5800 it defaults to an old address. how can i update this to a new address.
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Apr 26, 2010
1) firmware of my nokia is version10 and I can't able to update my fireware via PC suite. I attach the snapshot of error occur during the update.(141M online with pc suite).
2) when I switch of and then switch on the time and date reset and phone requested to set time and date.
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