Nokia :: Cannot Install Maps On 5800 - Ovi Is Not Compatible With Current Device
Jan 22, 2010
first things first i pressed starhash0000hash into dialer and the software says its software version
V 30.0.011
when i press check for update it says i have the latest version so i just forget about it. then i got the sms and i followed to the link and i pressed download, it downloaded fine but it says "ovi maps is not compatible with your current device software version. update to the latest device software with nokia software updater on your pc" but the software on my phone says that i have the latest update so i dont understand?
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Jan 16, 2010
Just got my 5800 XpressMusic chrome on T mobile uk it come with "comes with music" packaging and manuel with activation pin so i assume my device is compatible with Nokia music store however when i go to register using my device i put in the pin my own details and accept all etc. i get a message saying that my device is not supported and would i like to see compatible devices or better still go to car phone warehouse and get one there?
my phone is the only way i have of getting this music as i use a mac and they are not supported what so ever not even the website. today my friend got an iphone which is his first ever mac product he has had all he could go on about is how easy everything is he is even using a pc my experience has been scratching my head trying to work out how to set up music email
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Jan 21, 2010
I can't install the new ovi maps version 3.03 on my 5800XM (firmware version 31.0.101). installation is always aborted by "unknown error: -5", when i retry installation my mobile says 3.03 is already installed, but when i check the version-number it shows 3.01 (maybe it's interesting that nokia maps updater didn't find any updates.)
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Mar 11, 2010
I have Nokia XpressMusic 5800 .my problem is that i can't install OVI services on my mobile..that's mean that i can't install a lot of applications that offers Nokia with this service.
i sent more times messages from stori.OVI.com .but without result.i didnt recive any message.i asked an uncle who is livign in Spain to sedn me a message..he did.i received the message.but when i open it.the mobile tell me that : you mobile is not any mopre avilable for this application....it's the same with more sis apllications like Fring.the mobile tell me that the Certificate is expered !!
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Apr 1, 2010
In preparation for a long trek I'm looking for a AA-powered emergency charger for my Nokia 5800 XpressMusic.
Nokia offers the DC-8, but the single AA limits the ability to recharge the phone fully. I carry 2,500 mAh NiMH batteries. At a voltage of approx 1.35 volts, that's 1.35 x 2.5 = 3.3 Wh. Not enough to recharge the 4.9 Wh batteries of the 5800.What's the current output of the DC-8?Is this current sufficient to recharge the 5800 when the batteries of the phone is completely flat?
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Jan 30, 2010
My GPS doesn't update my current location in nokia maps. However, i get a signal from 3 satellites. Is something wrong with my nokia maps? im using the nokia 5800.
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Jan 22, 2010
I installed the new Maps 3.03 and when I go to My Position it shows my current position but not accurate. I tried to search for my exact location, but no results found. I am not able to understand if GPS is working. Guide talks about some red indicator I do see one with halo red but I don't what to do with that ? Additionally when I go to Menu of the maps I see Please sign in at the top but its not clickable. How to sign in ?
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Jan 22, 2010
When I launch maps I have no problem looking through the maps with post codes etc but I cant find my current location, it searches for ages with no luck.I dont know what to do.
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Oct 14, 2012
What is the most current ovi maps version for Nokia 5230? I have ovi_maps_installer_3.06_11wk7_b11_s60_5.0_nocs_beta and it is incredibly slow locating a position on the GPS. I don't use a data plan so I need to know where I can download the current version to my PC.The GPS on both my son's and wife's 5230 seems to snap to position in seconds. They both have one of the 3.03 versions. My 3.06 version takes several minutes in the same location. I had a lot of trouble in the Dominican Republic and in Colombia with 3.06. Could I switch the SIM card and memory card with my son's phone? Maybe it's the GPS circuit on my phone that is so slow.Is 3.09 available for the 5230? Ovi and Nokia seem to make it very difficult to find the latest version for a particular phone.
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Mar 25, 2010
Recently i bought Nokia 5233 phone When i enqired about the features enabled in this phone i come to know that maps r enabled on this phone but when i check d compatibility in nokia website this model is not there in the list of models which r compatible for maps so i need to knw whether my model Nokia 5233 supports for maps or not.
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Aug 10, 2010
I've bought a new 5800 Xpress music recently and have three questions with Ovi maps:
1. I don't see any satellite (photo) maps when selecting the satellite mode in the display options; instead, the map is just filled with a pattern of alternating dark green and light green linear areas. How do I enable real satellite data, as shown in the attached picture?
2. The update speed of the map when navigating on foot or by car seems very slow. Is there some way to increase / improve this?
3. The phone doesn't seem to recognize really well if I hold it vertically or horizontally. Can I improve that behavior, or switch between manually?
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Aug 10, 2010
I have a 3GS unlocked to t-mobile and have unlimited data but when I'm not on wifi my apps that require an Internet connection don't work and when I try to open a page in safari it says your current plan is not compatible with this device. Please click here to view plan options. I have epc.tmobile.com under the network apn settings. Does anyone else have this problem or know what to do?
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Mar 25, 2010
Recently i bought Nokia 5233 phone When i inquired about the features enabled in this phone i come to know that maps r enabled on this phone but when i check d compatibility in nokia website this model is not there in the list of models which r compatible for maps so i need to knw whether my model Nokia 5233 supports for maps or not....
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Apr 9, 2010
i try to install "maps_installer_3.03_10wk1_b05_s60_5.0.Nocs.sis" on my 5800 express music. Installation stops with error message like :"application not compatible with software version. Please update your software". But wenn i run Nokia software updater or nokia pc suite they both tell me my phonesoftware is the newest version and can not be updated. My phone is Version 30.0.011.C02.01
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Feb 2, 2010
Looking at my Installed Applications on my 5800XM I realised that there are the following two entries:
Nokia Maps 9MB
Ovi Maps 7MB
Are they supposed to be both there? Shouldn't the Nokia Maps application have been overwritten when updated to Ovi Maps? Can I manually remove the Nokia Maps application to free these 9MB of C: memory?
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Feb 11, 2010
I have just purchased a N97 because it has a true GPS.I have a MAC with OS X Snow Leopard.I now understand that I cannot get the maps from NOKIA and install then onto my N97 because Multimedia Transfer is not compatible with N97.I don't want to I sell it back and buy an Iphone with only A-GPS.So when will I get a running Transfer programm?
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May 28, 2010
I have a problem with viewing the maps in nokia ovi suit. I just bought a new Nokia E72 I installed OVI Maps but when I connect device to Ovi Suit click on maps and click for Europe, All, Asia or whatever it does nothing, it doesn't give me a choice to install the maps of particular countries. How shluld I fix it?
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Feb 7, 2010
Can anyone help.... Nokia 5800 with latest firmware v40.. Had Nokia maps 3.01 and the compass was enabled in "MY POSITION" where we could either have it align north or align according to the route we take.Now downloaded maps 3.03, but the compass is stuck with the map facing north. Any amount of tapping on the compass is of no use. I went thru the manual and it says that we need to tap on the compass to either align the compass to the direction of travel, but it is of no use... When using either Drive to or Walk to function, the map is aligned to the direction of travel, but when we stop navigation, the compass is stuck back again facing north.Any help is greatly appreciated.
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Feb 5, 2010
I have nokia 5800 XM with recent firmware version. Downloaded and installed ovi maps 3.03 but when i'm trying to open the program it shows startup screen and closes automaticly. Tried to uninstall it and install once more, restore phone to factory settings, but the same problem. Previous version (not free) of ovi maps is working fine on my phone. The same problem on my friends phone nokia 5230. Both phones are in bought in Latvia, not locked with any operator and have dafault nokia firmware, not any specific operator software. But if previous wersion worked on my phone then the new version must work too, i think so, but it's not working
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Jan 21, 2010
I live in New Zealand and will be travelling too Hawaii next month, if I use the phone for GPS will I be charged for global roaming data?
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Mar 27, 2010
I have a big problem.... I can't install or uninstall anything on my 5800 . I have custom firmware 40.0.005. When I try to install or uninstall something it's says: Unable to start operation. Installer already in use.....Also A few days ago I had a problem with OVI store and I installed it but the shortcut is steel in the Application menu. ( if try to enter in ovi store it says that I have to update the application and if I try, I get an error). Is this a virus or a software problem? What should I do?
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Aug 18, 2010
I have a Nokia 5800xm, I use ovi maps mostly off-line but every time I search or turn ovi maps on it keeps asking me for a connection?can someone please help me, its very annoying
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Feb 13, 2010
I have just purchase a 5800 phone. I have done all of the updates and it has Maps 3.0. When I try to navigate (Drive) it keeps coming up and asking me to Activate License - says that I have used 0/100 days.
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May 5, 2010
The GPS feature and Nokia Maps icon in the menu would suggest that the Nokia 5800 supports maps. My aim is to transfer maps onto the phone's memory card so I will not require an internet connection to use the feature. In Nokia PC Suite, clicking Maps takes me to a page that tells me to download Nokia Ovi Suite. I won't bore you with a rant on how bad my experience Ovi Suite is (it is terrible), but the end result is that clicking download on a map appears to transfer it to the phone, but no maps appear on the phone.
I recall there used to be a separate piece of software that allowed downloading and transferring of maps, but I cannot find it. Nokia appear to have removed it from the website, which is a shame, because it worked.
Is there a piece of software that is able to transfer maps to the 5800. Failing that, is there a way to transfer maps manually?
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Jan 24, 2010
Just installed the free ovi maps on my 5800. The maps are out of date. My estate was built in 2001 and doesn't show on the maps. I also have Google maps on my 5800 and maps and photo of my estate are there. Even my 3 year old navman in-car shows my estate. Mmmm free and oout of date. I'll stick to Google maps.
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Jul 3, 2010
I updated my Nokia 5800 Xpressmusic firmware to the latest version yesterday and I also installed the latest Ovi maps through Ovi Suite and everything installed successfully. However, when I go to maps on my phone, the GPS and satellites are working fine, but I can not see any maps appearing on my phone - just a grey/pale green background appears instead of the maps. Only if I zoom all the way out, then the world globe starts to appear, and then disappears as I try to zoom back in.
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Jan 25, 2010
After upgrading to 3.03, the Map app closes after 10 seconds. It might work but. Tried installing again via PC download, no change.
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Jan 30, 2010
Last week i´ve successfully updated my n5800xpress music with the latest fw 40.000.05 through NSU. Now i need some help with Ovi maps. So far i see there is a map on my device. It based on v3.01 09 and map ver 0.1.22.103. In order to use free Ovi maps so i need Ovi maps ver 3.03. These are some of my questions.
1.How to update my old Ovi maps to the new ver 3.03 through PC?
2.As i´ve read some of the thread regarding Ovi mapsthat in some case i maybe have to uninstall the old version. But when i check it through Application manager i couldn´t find neither ovi maps or nokia map but there is an Ovi store client in there.
3.Off topic. I wonder why when i start my fone sometimes some of the pictures in the contacts bar is not really in phocus? any suggestion?
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May 19, 2010
I have 5800 XM with firmware v50.0.005 and ovi maps v3 But whenever i try opening ovi maps it opens and closes automaticaly within 3seconds I have uninstaled the ovi maps and instald it again,i have also restored my phone to factory settings and then updatd my firmware and ovi maps But the problem with the OVI maps not working continues Does anyone else face the same problem Can someone help me find a solution?
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Jan 24, 2010
I'm using the new Ovi Maps version 3.03 on Nokia 5800 XM.I'd like to create a new, personalised POI (march).
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Feb 12, 2010
there are few things that should be better, for instance I can't use Ovi Suite as it doesn't support synch with Lotus Notes yet, so I still use PC Suite. Now I'm becoming crazy and maybe someone can give me some explanation. I tried to download the maps with the Map Loader, I can see on the left part of the window a lot of maps, but I do not se any info on which map is already installed ! Is it normal? And moreover, I'm not convinced by the amount of memory left on my SD card, the map loader show an amount and Windows a competely different.. who's lying?
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