Nokia :: 5800 Application Not Compatible With Software Version
Apr 9, 2010
i try to install "maps_installer_3.03_10wk1_b05_s60_5.0.Nocs.sis" on my 5800 express music. Installation stops with error message like :"application not compatible with software version. Please update your software". But wenn i run Nokia software updater or nokia pc suite they both tell me my phonesoftware is the newest version and can not be updated. My phone is Version 30.0.011.C02.01
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Mar 4, 2010
Just wondering if anyone else has tried using the (new) Nokia Map Loader with the N900? According to http://maemo-freak.com/index.php/miscellaneous/1379-map-loader-for-maemo-devices-announced this new version should work with the N900 but it fails on both my Win7 and WinXP machines (both 32-bit). Amusingly, the Nokia web site specifically says to use Mass Storage Mode if you're using an N900 so I obediently did so, but then the software itself told me I must use PC Suite mode so I gave that a go and it failed too. I have run Ovi Maps on the device several times so I know the directories are there, it just seems a shambles.
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Apr 23, 2012
I want to upgrade my 9300 (version 5.0.0.794 platform 6.3.0.23) to OS 6 but seems not to find a compatible version for it.
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Mar 29, 2010
Recently got an X6 16GB thru vodafone and bought a bluetooth adapter which appears to work fine with Nokia PC suite.But when I run the OVI Player application, it doesn't recognise that the phone is conneted thru bluetooth, and that I need to connect using the ridiculously small 6 inch usb cable.
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Nov 18, 2011
Is the NOKIA FONT MAGNIFIER application compatible with E63?
Nokia E63-1, RM-437, 510.21.010Nokia C5-00.2,RM-745,091.002
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Jan 22, 2010
first things first i pressed starhash0000hash into dialer and the software says its software version
V 30.0.011
when i press check for update it says i have the latest version so i just forget about it. then i got the sms and i followed to the link and i pressed download, it downloaded fine but it says "ovi maps is not compatible with your current device software version. update to the latest device software with nokia software updater on your pc" but the software on my phone says that i have the latest update so i dont understand?
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Jan 16, 2010
Just got my 5800 XpressMusic chrome on T mobile uk it come with "comes with music" packaging and manuel with activation pin so i assume my device is compatible with Nokia music store however when i go to register using my device i put in the pin my own details and accept all etc. i get a message saying that my device is not supported and would i like to see compatible devices or better still go to car phone warehouse and get one there?
my phone is the only way i have of getting this music as i use a mac and they are not supported what so ever not even the website. today my friend got an iphone which is his first ever mac product he has had all he could go on about is how easy everything is he is even using a pc my experience has been scratching my head trying to work out how to set up music email
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Aug 13, 2010
i bought a nokia 5800 US version unlocked mobile handset 10 months back. now i am using indian BSNL 3G SIM in india. my mobile handset is not detecting the bsnl 3G signal. from bsnl people i understood that their technology is 3.5G HSDPA 2100. according to gsmarena the US version supports "HSDPA 850 / 1900". is there a way to make it work with the bsnl 3G network? voice calls, SMS and web browsing working. Video calls, MMS, TV, etc... not working. my mobile set has firmware version 21.2.025 date: 18-04-2009 RM - 428 updating the firmware with indian version firmware, will it help in solving the problem?
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Feb 14, 2010
Which is the latest available software version for Nokia 5800? The one which is in my phone is 30.0.011. However i tried to download OviMaps and it's saying that to install new maps the software version needs to be 31.0.008 or higher. I tried to update the firmware using software updater but it says that no new updates available. Which one to believe now? Product code is 0575590. Is there any new update available for this product code? If it is there how to update?
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May 8, 2010
i have been upgrade my phone (nokia 5800) by myself today. after i update my nokia 5800 from version 20 to version 40.0.005. i found that i lost my language that i have in phone. after a few hours, i get to know that, there is no chinese in version 40.0.005. So with this Post message, i would like to ask about, is there any way to get back my language pack that i have last time? because I really need Chinese in my nokia 5800,i m from malaysia here there is a lot malaysian using this phone.. i guess they might have the same problem like me in addition, i can;t get to connect to the Wifi.. after i update my version too. when i press Wifi Icon, it will give me a pop up msg, and wrote "system error" i hav b tried in "Nokia Software Updater" to keep on reinstall my Nokia 5800 software version. but still the same. because i still get the same pop up msg. So i really hope that Nokia service department will get to solve this problem as soon as posible. thank u so much.
any further information, i will be happy to recieve your e-mail.
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Mar 20, 2010
i have installed on my 5800 xpressmusic ovi maps latest version but it does not work. it doesnt have any connection.
if i click my position or drive ot anything else it sais on the top of the screen waiting for GPS and it doesnt do anything. it has no signal, i dont know.
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Feb 8, 2010
I want just want to ask for those whoe already updated their 5800 to version 40 firmware if their phone already supports VoIP. I've read on some forums that Nokia 5800 doesn't support VoIP. Is the new update already have like the VoIP support of N97?
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Feb 3, 2010
I purchased your Nokia 5800 Xpress Music mobile phone and I am trying to update the software/driver to improve 1: Touch Screen scrolling, 2: version of OviMaps, 3: Ovi Contacts, 4: SW application, and 5: WLAN performance.I called technical support for mobile phones, unfortunately it is unavailable according to the recording, i've waited for i think its wrong, but nothing happened the call dropped. The current software version is V31.0.101, Software version date: 16-09-2009, type: RM-356 and it does not upgrade. I have tried using my phone options to upgrade/update the software, this did not work, i have tried using the Nokia Software Updater but it can not find the new version of the software, and I have tried searching for the new software version by using my phone code under the battery and still it can not find the new software version.Has anyone resolve this issue? I need help on resolving this issue.
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Mar 3, 2010
I bought nokia 5800 xpress music phone recently in Italy. software version was v31.0.1. I found there is a new version with 40.0.0.5. in one of my friend's phone. I tried with many options that are found in the web to update the version. but it always saying that there is no update. what went wrong and If someone know how to solve this please provide me the solution.I frustrated and thinking that made a bad decision buying this phone. please help me. It is not that i need the latest version software immediately..but the only reason I feel unhappy that this phone is not updating when there is something new.
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Apr 24, 2010
The facebook application for E72 does not work with the new firmware version 031.023.The option key does not work and you not exit the application.I reinstalled the software and the result is de same.
E61 - E51 - E90 - E71 - 5800 - E72 - E52 - E55
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Jan 6, 2010
Both PC Suite and Ovi were working perfectly until I updated my Ovi to the latest version early this week. Now, whenever I start Ovi, it will crash after 15-20sec if my 5800 is connected ( either bluetooth or USB ). If the phone is not connected, Ovi will stay without any issue. Btw, PC Suite is working fine. Here is the error message pop-up on the screen when Ovi crashed.
"Nokia Ovi Suite 2 has stopped working". A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". No solution is actually provided and the only option is to "Close program". Here is the windows error log :
Faulting application name: NokiaOviSuite.exe, version: 2.0.2.42, time stamp: 0x4b20f226
Faulting module name: QtCore4.dll, version: 4.5.0.0, time stamp: 0x49a63f0a
Exception code: 0xc0000005
Fault offset: 0x000573e3
Faulting process id: 0x1494
Faulting application start time: 0x01ca8e7c0e7fd709
Faulting application path: C:Program FilesNokiaNokia Ovi SuiteNokiaOviSuite.exe
Faulting module path: C:Program FilesNokiaNokia Ovi SuiteQtCore4.dll
Report Id: 8bb5c369-fa6f-11de-85e1-0024e8bf6e9f
Here are the Ovi Suite and Phone firmware details:
Nokia Ovi Suite 2.0.2.42
Nokia PC Suite 7.1.40.1
PC Connectivity Solution 9.45.0.0
Connectivity Cable Driver 7.1.23.0
Nokia Ovi Suite Software Updater 2009.40.0.60128
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.40
Ovi Desktop Sync Engine 1.1.0.77
Operating system: 32-bit Edition
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.7600.16385 (Default browser)
- Mozilla Firefox 3.5.6
Detected Bluetooth stacks:
- Microsoft (Version: 6.1.7600, Build: 16385)
System config :
O/S : Windows 7 Enterprise 32-bit ( Version 6.1 - Build 7600 )
This is what i did so far :
i) Uninstall Ovi , re-download from Nokia web, reinstall : Failed to fix
ii) Uninstall Ovi and all Nokia related software , clean Registry and reinstall Ovi Suite : Failed to fix
iii) Format and reinstall Windows 7 ( Yes, I did !!! ) , re-download and reinstall Ovi Suite : Failed to fix
I strongly believe this error is caused by the latest version of Ovi Suite, as i have another laptop which running with the older version of Ovi Suite works perfectly with my 5800. I have uninstall the Ovi Suite, I will only try it again when next release is available.
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Jan 5, 2010
http://sportstracker.nokia.com/nts/main/download.do The 5800 is missing from the download dropdown, does anyone know where to get the latest version of it?
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Jan 4, 2013
I have a Nokia 5800 XpressMusic. I downloaded Nokia Suite 3.7.22 and I am trying to upgrade to latest firmware version. The website says it should be v.60.0.003 - [URL]. When I run Software Updates in Nokia Suite I get message saying "No updates available" - Your phone has the software version V 52.0.101 installed. I then ran Fiddler and I found out that a request to the following URL is being made and it is not successful: [URL]
[Error Log] .....
I am running Win7 x64 SP1.
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Apr 5, 2010
After install new beta version of OM the application Wi Fi doesn't work.Infact at home i have a wlan but the phone doesn't find it.
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Jul 5, 2010
After updating to firmware version 40, I have a freezing video problem.When I play video file (.mp4), it starts playing as always but after a while image freezes but sound continues playing. No way forwarding video, the freezed image is always there but sound plays normally.I have Nokia 5800 XpressMusic, firmware version 40.2.005.263.04.Everything else is working correctly in the phone after update to 40 firmware.Is it a problem that could be solved?
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Apr 13, 2011
I have a Pearl 8100 and want to download an old compatible version of Facebook.
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Dec 3, 2014
I am trying to set up my new iphone 6 plus (ios8.0.2 out of the box) from an icloud backup of my iphone 5 (ios 8.1.1.)Â
The backups is incompatible as the new phone is at a lower ios than the backup "no icloud backups are compatible with the version of ios (8.0.2) on this phone"Â
Info:
iPhone 6 Plus, iOS 8.0.2
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Jun 20, 2010
I have been using Nokia maps on my E71, and I have updated to the latest version, which deleted the maps present on the phone. I now cannot load any maps onto it. While connected to my PC the maps application says that the maps on my phone are corrupt, but I cannot delete them, or load new ones. I have tried deleting the cities folder, and deleting the qf file, but get the same error. I also reinstalled Ovi suite on my PC, same error. I cannot uninstall the maps app on my phone.
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Jun 11, 2010
I've recently updated my firmware version to 05.15, and upon starting Maps (sorry I don't know which version I have currently), I get an error saying "Cannot open application. Get latest version from nokia.com/maps". I've downloaded the appropriate file (selected using the tool on the website), but I cannot install version 3.01 as my phone will not install a .sis file. Is there a .sisx version of Maps which I'm obviously not seeing somewhere? Or am I barking up the wrong tree?
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Jul 6, 2010
I've recently bought a brand new Nokia 5800 with latest firmware version 50. but after few days i had two problems with it.
1. Sometimes display auto rotate function not working..
2. Touch screen sensibility too poor....
i did hard reset too.... still have problems
Nokia 5800 Xpress Music (v50.005)
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Jul 27, 2015
Just had my Galaxy S6 last week, but whenever I try to install some apps, I'be been getting alot of this error message saying "your device isn't compatible with this version". I don't want to root my phone...
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May 5, 2010
How to remove/uninstall an apllication from nokia 5800Xm kindly said it in points.
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Mar 31, 2010
Why is it such a nightmare getting an icon to work properly on my 5800? No matter what size, it is horribly distorted, any one have an idea?
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Aug 22, 2010
This one's just a quick note for all you jailbreakers out there – the developer of popular Backgrounder add-on ProSwitcher, which gives you a webOS-eqsue multitasking interface for your jailbroken iOS device, has just announced via his Twitter that he would be updating the app to support iOS 4 later this week.
He initially announced shortly after Apple released iOS 4 in June that ProSwitcher would not be updated to support iOS 4 since Apple implemented their own multitasking interface in the OS.So, this one's for all of you who don't like iOS 4′s fast app switcher/multitasking implementation!
Source: URL...
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Apr 13, 2010
After cleaning up my 5800 by:
- backup phone memory /c to /e
-*#7370#
- restore phone memory from /e to /c
Except for reorganizing my menus and reinstalling fring and opera mini everything was ok. But YBrowser was also missing and reinstalled that one but it pompted with "Certificate epired". Setting back the date resulted in "Cetrificate not yoe valid" How can I get around these terrible certificate check?
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Feb 14, 2010
when i go for Settings>Connectivity options and then exit from everything, my mobile keeps showing that Settings are still open (small circle over the icon). when i try to inside settings again, the screen goes blank or returns to normal menu.
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