Nokia :: 5800 - Ovi Failed To Work After Updated To Latest Version

Jan 6, 2010

Both PC Suite and Ovi were working perfectly until I updated my Ovi to the latest version early this week. Now, whenever I start Ovi, it will crash after 15-20sec if my 5800 is connected ( either bluetooth or USB ). If the phone is not connected, Ovi will stay without any issue. Btw, PC Suite is working fine. Here is the error message pop-up on the screen when Ovi crashed.

"Nokia Ovi Suite 2 has stopped working". A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". No solution is actually provided and the only option is to "Close program". Here is the windows error log :
Faulting application name: NokiaOviSuite.exe, version:, time stamp: 0x4b20f226
Faulting module name: QtCore4.dll, version:, time stamp: 0x49a63f0a
Exception code: 0xc0000005
Fault offset: 0x000573e3
Faulting process id: 0x1494
Faulting application start time: 0x01ca8e7c0e7fd709
Faulting application path: C:Program FilesNokiaNokia Ovi SuiteNokiaOviSuite.exe
Faulting module path: C:Program FilesNokiaNokia Ovi SuiteQtCore4.dll
Report Id: 8bb5c369-fa6f-11de-85e1-0024e8bf6e9f

Here are the Ovi Suite and Phone firmware details:
Nokia Ovi Suite
Nokia PC Suite
PC Connectivity Solution
Connectivity Cable Driver
Nokia Ovi Suite Software Updater 2009.40.0.60128
Maps Service API
Nokia mPlatform 2.6.40
Ovi Desktop Sync Engine
Operating system: 32-bit Edition
Language: English

Detected internet browsers:
- Microsoft Internet Explorer 8.0.7600.16385 (Default browser)
- Mozilla Firefox 3.5.6

Detected Bluetooth stacks:
- Microsoft (Version: 6.1.7600, Build: 16385)

System config :
O/S : Windows 7 Enterprise 32-bit ( Version 6.1 - Build 7600 )

This is what i did so far :
i) Uninstall Ovi , re-download from Nokia web, reinstall : Failed to fix
ii) Uninstall Ovi and all Nokia related software , clean Registry and reinstall Ovi Suite : Failed to fix
iii) Format and reinstall Windows 7 ( Yes, I did !!! ) , re-download and reinstall Ovi Suite : Failed to fix

I strongly believe this error is caused by the latest version of Ovi Suite, as i have another laptop which running with the older version of Ovi Suite works perfectly with my 5800. I have uninstall the Ovi Suite, I will only try it again when next release is available.

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Nokia :: 5800 Ovi Maps Latest Version But It Does Not Work

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