Nokia :: 5800 XM / Video Image Freezes / After Firmware Update Version 40.0
Jul 5, 2010
After updating to firmware version 40, I have a freezing video problem.When I play video file (.mp4), it starts playing as always but after a while image freezes but sound continues playing. No way forwarding video, the freezed image is always there but sound plays normally.I have Nokia 5800 XpressMusic, firmware version 40.2.005.263.04.Everything else is working correctly in the phone after update to 40 firmware.Is it a problem that could be solved?
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Jan 25, 2010
I do not know why, real player started to work wrong. whenever I play a video, it plays for 5 seconds and after that the image frezees and the audio keeps playing.
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Feb 8, 2010
I want just want to ask for those whoe already updated their 5800 to version 40 firmware if their phone already supports VoIP. I've read on some forums that Nokia 5800 doesn't support VoIP. Is the new update already have like the VoIP support of N97?
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Feb 5, 2010
I updated 3 weeks ago my E72's firmware, after i done this my phone became a "little" slow.
If I use my video camera the image gets to be stuck every 5 seconds, when I watch the video on my pc or even on the E72, the sound is good but the images are most of the time mixed up or stuck...
also: when i put up a connection like making a call or browsing on the internet, the time it takes to connect to the server is ALOT longer...the camera and the connection worked a bit better before the firmware update...(BTW this is my first bad xp with Nokia, normally a business phone is close to bug free. This is close to no-wurth-selling...)
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Jan 4, 2013
I have a Nokia 5800 XpressMusic. I downloaded Nokia Suite 3.7.22 and I am trying to upgrade to latest firmware version. The website says it should be v.60.0.003 - [URL]. When I run Software Updates in Nokia Suite I get message saying "No updates available" - Your phone has the software version V 52.0.101 installed. I then ran Fiddler and I found out that a request to the following URL is being made and it is not successful: [URL]
[Error Log] .....
I am running Win7 x64 SP1.
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May 3, 2010
Since upgrading to firmware40.0.005 (custom version 40.0.005.224.09) videos get stuck after a few minutes, even knowing the sound still plays.I have made some research and spotted people complaining of that issue after upgrading to that firmware but it was a few months back, and surely Nokia wouldn't have text me last week to let me know about a firmware update if the problems with it havent been resolved.Any help would be much appreciated as I am using my phone to watch video a lot as it normally does the trick to keep my hyper active toddler quiet while out and about.Even a firmware downgrade would be accpetable, the videos being so important to avoid the little one destroying places (it was a god sent in A&E)
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Apr 13, 2010
I did a firmware update on my e52 about a week or two ago and since then my phone has crashes and freezes when I plug it to my computer via USB cable and select PC Suite.It just crashes and the only thing that helps is removing the battery and even after that I need to repeat the battery removal for 2-3 times until it finally responds. Otherwise when I push the button to switch it on it just shakes, the screen stays blank and nothing else happens.
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Jan 16, 2010
I've attempted over 10 times to update my e71's firmware from version 200.x.x to 400.x.x and everytime the phone restarts about a minute into the update and NSU instructs me to re-establish the connection by removing the battery etc. The phone reboots by itself even if I do not remove the battery. upon clicking 'retry' the update fails again a minute into the process. I'm using NSU version 1.8.10en.Is there anything I could try to update the phone successfully?
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Jun 9, 2010
I wanted to intsall Mail For Exchange, and the Nokia E72 NAM doesnt seem to have it when I bought it (unless you can direct me to it). I decided to follow the instructions to install it, but it requires me to update the ovi store. I dont know if this will update the firmware as well, but i heard that the newest firmware (v031.032 i believe) is very buggy, so i want to avoid this until another firmware comes out.Can someone help? if its already on the phone, i just need to know where it is. If its not on the phone, will updating the ovistore affect anything in terms of new firmware or other sorts? The reason i want to install this is to utilize the google calendar so i dont have to keep plugging the e72 into the computer (and possibly damaging the plastic usb cover).
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Mar 22, 2012
i have nokia x6 16 gb with me..it has software version 20.7 installed,,, i tried to update it to version 40 that came at last,,, but nokia suite says version 20.7 is the latest firmware version for x6....why i can't update it to version 40? what's matter with it?? i'm in sri lanka.. i brought my nokia from south korea..
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May 31, 2010
Hi guys, I'm having problem with my memory card after I updated to version 50 formware. After installating version 50, everthing works file. But After I configure my email, it seems that my memory card's content was reset to defaul. The folders that are only visible are the default folders when you reformat the memory card. But the free space is still the same as the size before the memory card was corrupted. So I'm confident that the files are still there because the size is the same. Is there a way to recover those files?
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May 5, 2010
I have a nokia 5800 china code 0583152 and its firmware version is only v. 30.I cant update it to v. 40 or v. 50.how can i update it to that new firmware version?where can i find the firmware updates for this product.
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Feb 4, 2010
Today I was able to upgrade my firmware, I have a Nokia 5800 NAM RM-428, using the OTA upgrade firmware app in the phone. This is great news for all the owners of american Nokia 5800
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Feb 3, 2010
I purchased your Nokia 5800 Xpress Music mobile phone and I am trying to update the software/driver to improve 1: Touch Screen scrolling, 2: version of OviMaps, 3: Ovi Contacts, 4: SW application, and 5: WLAN performance.I called technical support for mobile phones, unfortunately it is unavailable according to the recording, i've waited for i think its wrong, but nothing happened the call dropped. The current software version is V31.0.101, Software version date: 16-09-2009, type: RM-356 and it does not upgrade. I have tried using my phone options to upgrade/update the software, this did not work, i have tried using the Nokia Software Updater but it can not find the new version of the software, and I have tried searching for the new software version by using my phone code under the battery and still it can not find the new software version.Has anyone resolve this issue? I need help on resolving this issue.
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Jan 31, 2010
Even though Nokia has released several firmware updates for the Nokia 5800 (last one just a few days ago), I'm stuck in version 21.2.025 (custom version 21.2.025.415.02).I have tried to update it directly on the phone and also using PC Suite's Nokia Software Updater but in both cases I get a "no new version available" message.
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Feb 1, 2010
I have Nokia 5800 xpressmusic with Rogers service in Canada. The software version (firmware) on my phone is 21.2.025, and I believe the product code is 0581779. When I try to update my phone by using the Nokia Software Updater, it said that the current version on my phone is 21.2.025 and the latest version is also 21.2.025. So how can I update to V40?
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Apr 23, 2010
How big was the size of the firmware v50 when downloaded via NSU for Nokia 5800 XpressMusic?
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Mar 26, 2010
I have Nokia 5800 and can't update the firmware, i tried using both NSU (latest version) and Ovi Suite (Latest version) on a Windows XP SP· OS, the problem seems to be that the OS don't recognize the phone when the phone shuts off in te middle of the update process, a bubble shows "new hardware found" an then "problem occurred trying to instal new hardware", it seems to be a driver issue but i have the latest installed and.
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May 31, 2010
Every since I updated my phones firmware it locks up, how do I uninstall it and start as if the phone was new again?
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Jun 11, 2010
As soon as I updated phone to latest firmware, auto rotate stopped working. Previous firmware I had was v21. I made update through Nokia Ovi Suite. I tried several methods to restore auto rotate:
1. restore factory settings (soft reset)
2. unmark auto rotate, restart, mark auto rotate
3. removing battery for few minutes
4. finally tried hard reset
And auto rotate is still not working. Is there anything else that can be done to enable auto rotate again?
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May 8, 2010
I just wanted to find out if the new firmware is worth the update. I am hearing many complaints about the update causing malfunctions. What are the new features that this new firmware offers. I'll really appreciate every reply.
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Apr 27, 2010
I have updated to the v50 firmware ( first time OTA - it crashed, second time through OVI desktop worked fine) but now my email accounts will not refresh as they cannot contact the server? also getting the occasional massive slow down when going to the main menu if I have any app (typically music) open in background.
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Jan 18, 2010
I have a 5800 Xpress music phone.I updated the firmware yesterday to the latest version (V40.0.005). And also added some songs from OVI suite. Now my music player hangs all the time. I dont know what to do. And need to restart the phone again to get rid of the problem. Sometimes even if i restart it wont work. Then i need to remove the battery and then restart.
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Mar 4, 2010
I have a 3GS firmware version 3.1 (7C144) that I want to update to firmware version 3.1.2. Is this possible? I don't want to update to 3.1.3 because I want to be able to keep my unlock. The only reason I would like to update is because there are a few apps that require 3.1.2 to work. Should I just leave it and say forget it for now? Or is it possible to update just to 3.1.2?
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May 22, 2012
Having major issues with my Iphone Apps after latest patch. Is there anything I can do to get my iPhone applications to install? Everything seems frozen. I have done many system resets and nothing has worked?
Info:
iPhone 4S, iOS 5.1.1
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Jan 28, 2010
I just bought Nokia 5800 in America. I'm originally from the middle east and I need to write in Arabic when I chat or send messages. the problem here is that the phone reads Arabic but I can't write in Arabic. my question is "Could I use firmware of Nokia 5800 (RM-356) on Nokia 5800 (RM-428)?
If not, could anyone help me and get me the firmware that support writing in Arabic?
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Jan 29, 2010
I was about to download Opera Mini 4.2 for my Bold 9700 w/ 5.0 firmware. Opera's website doesn't show a version for the 9700 so I was going to download the version for the 9000. The only problem is the 9000 version doesn't have the 5.0 firmware option available. What version are you guys using on your 9700's?
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Mar 25, 2010
I recently got a Nokia E90 Communicator via Work and I am just wondering what Firmware Version I should be on... I keep trying to update the software, but it keeps telling me that my current Firmware is the latest version available. It says
Nokia E90 [RA-6]
Current: 300.34.84
Update: 300.34.84
One of my colleagues who also has a E90 has firmware version 400.34.93.
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Nov 14, 2011
the new update Nokia store 3.16.036 is still beta or stable version...
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Jan 10, 2010
Here I wish to post the problems I have been experiencing after I bought Nokia 5800, maybe, someone even has a magical solution for any of them.I own it since last year's November and I've spent more time re-inserting the battery and restarting it than actually using it, so I guess I sort of regret buying this smart piece of **bleep**.
So here's the list.. (any help, tips and fixes highly appreciated. Thank you!)
The video recorder often spoils the video with lags (which are file-written).An incoming call often cannot be picked up (nothing happens, it just rings. no key response)
Often the envelope symbol for new messages remains even if all messages read.The alarm clock has failed to wake me up 3 times because of the phone hanging up, and 2 more times just because of not ringing. (This is the worst part because I can't rely on this phone. What if I'm taking an important exam tomorrow? Hanging alarm clock is not an excuse, so I'm going back to the 20th century with a green-light alarm clock besides my bed, lol.)The screen rotation is so bad. I takes 5 seconds to turn the screen and often it gets confused whether to turn right or left.
If I install a new theme and set it as default (even if it's in Phone Memory), the chance of any of these bugs occuring multiplies twice.Often starting the menu or dialler pad causes the phone to hang up and nothing happens, can't even turn it off with the button. I have to reinsert the battery.The web browser often disappears without warning. A crash I guess. This **bleep** me off.The e-mail client causes problems when I set up a mailbox. What's the point of it if I can still use e-mail after uninstalling that Nokia E-mail afterwards. weird...Accessing Settings is risky, because it often hangs up and does nothing..
The media player once was unable to get rid of already deleted files. FoRtUnAtElY I found a fix (was i supposed to do that? No!).Once I couldn't access the installed application list, no matter what. Had to do a hard reset.And many more of these Sadly I knew what to expect when I was about to buy it, because I had experience with Symbian phones. In terms of reliability and satisfaction they haven't changed a bit since the first ones.
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Mar 25, 2010
My 5800 sometimes freezes when I hang up after a call (or actually when I try to hang up). The phone freezes in the call screen and the phone is partially responsive because I get a reaction from the vibrator when I'm pressing "Hang up" (sometimes it freezes directly after answering so instead of "hang up" a have frozen "answer" screen). And another thing: I can call to my 5800 from another phone when it is frozen, I hear tones in the calling phone, but my 5800 is not notifying of this.
The only solution is to restart the phone. I've had my 5800 since v11 of the firmware through v20 (and v30?) and now the most recent v40 firmware. The problem persist and it freeze call screen has acted the same in all versions. This should have been fixed by now! Calling is a basic function of a phone (!), I wouldn't care too much if it froze when I played a third party game or something. But now it is basic functionality that doesn't work. If I have the music player and podcast application (downloading) and call comes in and then the phone freezes I would understand. But I cannot accept it when it happens to an idle phone with no open applications.
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