So i connect my Nokia 5800 XM all works great, i open OVI suite and go to maps. I want to downlaod the maps for my county to my mobile phone, and there start to come some problems.when i press maps on OVI suite, on the right side of the window i see the logo of the OVI maps and its in black/white and there is a text msg: "Internal Error" and Maps encountered a unknow error, try again later.So i did try but still the same, what is wrong, how to fix it? any help?
I have done a hard reset on a nokia e66 with firmware 410. When I first connected to ovi suite the maps module showed me internal error. But it wasn't any server error or try again etc. The steps are the following:
1) Format memory card 2) Download ovi maps from nokia website. 3) Open the maps in the phone and accept all the messages 4) Connect to the ovi suite and open maps. 5) And then magically it will tell you that you need an update on the maps. 6) Now I am in this step which updating but I think it has stuck.
Shame on you nokia for all these problems for a business telephone such as e66. That's why apple is always a level ahead in its interface and is winning just from that. Simplicity just simplicity.
I have installed Nokia OVI Suite version 2.2.0.245 and attempted to sync my Nokia 5800 XpressMusic device but I'm having various problems getting the OVI Suite to recognize my device. For the most part, when the program will come up with a message saying "Please change the USB mode on your device to OVI Suite (or PC Suite) USB Mode". Now, I'm already in PC Suite mode but I still disconnect the USB cable and connect it again, selecting the PC Suite mode again on my device. This does not change anything as I still get the same error message. When I don't get this error message, and I try to sync my messages (for example), the application crashes. I'm running windows Vista SP2, and my Nokia 5800 has the latest firmware installed V 31.2.101 (installed today July 7th, 2010) I don't know if this is a known issue and anybody knows how to fix it. if not, I hope the folks at Nokia take note and consider this issue.
I have updated the firmware on my 5800 to version 31.0.101.I have tried to update Maps from version 3.01 to 3.03. Each time I try, the update fails.The on-air update fails without any detailed messages. The update via USB cable fails with an error message "unknown error code 5".Does anyone know what is wrong and how to resolve this problem?
i did plug my nokia 5800, ovi found out that my maps could be updated...it deleted all my older maps and as it tried to download the new one i always get this message "internal error the software faced an unknowed error.try again later" i have more than enough space on my memory card (5.3 Go free) , i tried downloading the france map piece by piece and it stille don't work, even with the language files which are about 2Mo . the download start with the progression bar but never end
The maps in my Nokia X6 16gb are gone after i ran an update in which it says will delete the old maps and voices to replace newer ones. Upon completion of the update, when i checked maps that are available in my device,Instead of new updated maps, there is only 1 map left which is Hong Kong and Macau, and i don't live in either one of it. Tried downloading the maps through the Ovi Suite, always got the message "The connection to the Ovi Maps server timed out"
In Maps Updater you can or could select all the countries & provinces you wanted then start the download and come back later when it had finished. Using Maps in OVI Suite, you have to select and download each item one-by-one. I download a couple of entire countries plus about 8 individual French provinces. It's a real pain to have to keep coming back to see if one item has finished so you can select the next, especially since after each French province finishes the selection always jumps back to 'Albania' and I have to navigate back to France again. Sorry, even if you are on commission from the Albanian tourist authority, I have no plans to visit Albania for the time being!
Seriously though, is it so hard to retain the tick boxes to select all the maps and voices you want before you kick of the downloads, so you don't have to spend an hour watching progress bar and can do something more useful with your time? I just find the functional redesign baffling. Next time I'll go back to using Maps Updater, and hope this isn't going to be entirely superseded by OVI Suite, at least until it has the multiple-choice tick-boxes!
I've bought a new 5800 Xpress music recently and have three questions with Ovi maps: 1. I don't see any satellite (photo) maps when selecting the satellite mode in the display options; instead, the map is just filled with a pattern of alternating dark green and light green linear areas. How do I enable real satellite data, as shown in the attached picture? 2. The update speed of the map when navigating on foot or by car seems very slow. Is there some way to increase / improve this? 3. The phone doesn't seem to recognize really well if I hold it vertically or horizontally. Can I improve that behavior, or switch between manually?
Looking at my Installed Applications on my 5800XM I realised that there are the following two entries:
Nokia Maps 9MB
Ovi Maps 7MB
Are they supposed to be both there? Shouldn't the Nokia Maps application have been overwritten when updated to Ovi Maps? Can I manually remove the Nokia Maps application to free these 9MB of C: memory?
Why the maps available through Nokia Ovi suite are outdated? I have downloaded map for Finland and it's very old. You have fresh version, why that version ain't available for download.
Versions of programs i use: Nokia Ovi Suite 2.1.1.1 Nokia PC Suite 6.84.10.3 PC Connectivity Solution 10.6.2.0 Connectivity Cable Driver -ohjain 7.1.27.0 Nokia Ovi Suite Software Updater 2010.12.0.60423 Maps Service API 3.0.38.0 Nokia mPlatform 2.6.86 Ovi Desktop Sync Engine 1.1.0.82 Käyttöjärjestelmä: Microsoft Windows XP 32-bittinen, Service Pack 3 Kieli: Suomi Löydetyt Internet-selaimet: - Microsoft Internet Explorer 8.0.6001.18702 - Mozilla Firefox 3.6.3 (oletusselain)
Can someone help.I have just updates all my phone software (5800 XPress Music) and Ovi Suite but now when I try to connect the device via USB cable it keeps saying "Not connected in PC Suite mode".The phone is saying this is the mode and I have tried resetting both the PC and taking battery out of phone.please can someone help?
Was using PC Suite 1.1 without a problem, then upgraded to Ovi Suite 2.1 and now can't sync Calender. Everything looks as though it's going fine... the task bar says syncing and gets right to the end, before displaying error code Sync Cancelled 80043c93
I got a msg today from Nokia saying there was an update for the 5800.
But I am unable to connect the phone to the computer in pc suite mode.
I updated the software on the computer as required by the update, but then it would not recognise the connection to the phone so I cant update it.
I can connect it mass storage mode, but as soon as I connect via PC Suite the usb connection dies. I am able to connect via bluetooth, but this doesn't help as it says I need to conect via PC Suite to receive the update.
How would I be able to connect the phone to the computer via PC Suite mode to get the upgrade?
I have downloaded ovi maps to my phone but now I want to download the map of my country with pc suite. I cant get it to work. OVI suite does not work on my computer. Is there a way to download country maps without OVI SUITE?
I am unable to connect my laptop and my phone (5800 XpressMusic) through Bluetooth. When I run 'Nokia PC suite', it detects the phone, it also asks for the pairing code and then I get a message (on my laptop) - "Cannot authenticate the phone".
Ovi Suite erases all the maps in my phone and then updates maps very, very, slowly. Can I download the files with my download manager and then copy it to the phone, or install in the phone with Ovi? If the answer is no, why? Can you imagine another way to download the new maps?
I have been in Kuwait for four months now. I have used Nokia maps without any problem. But a few days ago, i was updating Kuwaiti map and voice guidance via Nokia suite and I lost both the msp snd the voice guidance. I tried to download them through Nokia suite but with no success. The following message is always shown:Couldn't connect to the service. There seems to be a problem with connecting to the online map service. If the problem doesn't go away, please try again later.
I have downloaded and installed the latest Nokia OVI Suite. My phone (E72 - 1, ver 031.023) connects perfectly etc. My problem is that I want to install the latest ovi maps for my phone. Now, according to OVI Suite, my phone has "ALL" maps on it. But I cant see them (when accessing GPS)
Secondly, OVI Suite tells me: your computer is not connected to then internet, when I clearly am. Are there any settings I need to adjust so that the program "Sees" my connection? I cannot connect thorugh my device, as it always tells me: Unable to establish network connection. Please check that your settings are correct etc..." what settings? where do I adjust these?
Right so Ovi Suite 2.1 doesn't appear to do anything with maps Maps Updater complains about another instance being active (have to kill NokiaMServer.exe process) and then can't find my phone via BT (Ovi can) Moreover, what does Maps Updater do? Does it update the maps, update the map sw? I can Never remember And what about Map Loader? Does that install new maps to the device, or update the Map sw? Wouldn't you expect that whichever sw is used to download new maps would also be able to check if there are newer versions available? And the amazing Ovi Suite (sarcasm) doesn't this do anything with Maps? Who knows... And free navigation for the N79??? Status? Will this ever be supported? The applications may as well be written in Finnish, because I sure as heck can't figure it out (BTW Helsinki is a lovely city though and the ppl are friendly, but a guy I met there with a N97 said he hated the darned thing and would be upgrading to an iPhone asap)
I just upgraded my 5230 phone software and can no longer connect to the maps in ovi suite on my pc. I just get the error message that my internet isn't working, which isn't the case.I've rebooted my pc, and restarted the phone, same problem. I can access ovi maps on the phone but just can't get it to connect with my pc.can anyone help?
I have a Nokia X6, I've connected it to my PC and downloaded the England map. It downloaded the Europe base map and the England map. When it downloaded it said 'On Phone' however when I open the Maps application on the phone it still says I need to get the maps.
I've just upgraded to Nokia Maps Suite 2.0 via Noka SW Updater and everything looks OK (apart from the always present problems with Assisted GPS Positioning method). But now everytime I connect my phone to the PC with Nokia Suite, I always get the message that there is an application (i.e. Nokia Maps Suite 2.0) available to install. How do I get rid of this annoyance?
a few days ago, I installed the map of Argentina and Chile on my C6-01 Belle, trough Nokia Suite 3.4.35. Those maps seems to be uncomplete, since as I browse the maps on Nokia Maps 3.09, the phone starts downloading the specific part of the maps I want to ses. Also, when I set Maps 3.09 offline, I cannot see parts of the maps.I tried to delete all maps from my C6-01 and downloading them again directly from the phone. Maps 3.09 refuses to download maps and gives me the error "unrecoverable download error'. Of course when I did that, I was connected to my home wifi.So, after all maps were removed from the phone, I installed them again through Nokia Suite, but that didn't solved the issue. Still my phone keeps donwloading parts of the maps as I browse them.
is it justt me but i'm still unable to dowload or update maps using ovi suite ?i have a c5-04 and i tought that the new ovi suite would have resolve the persisting problem.i have try to erease the maps folder, reeboot, retry to update maps, but stil got message telling me that there is newer maps but it's impossible to dowload any.it was working just fine before the last 2 ovi suite update.Main reason i have a Nokia is the GPS option but now love is just fading away and it's deeply annoying.
I am trying to update my Nokia Maps on an e6 running Belle using Nokia Suite and it just gets stuck on the dialogue "connectting to the map service". is this down at the moment?
Ok. I am using 5800 xpressmusic. Today (30.06.2012) I updated my Nokia Suite to the latest version. My phones software version is up to date too. After update I decided to update my Maps too. But during update it said " no internet connection" and stopped to update process. There were no internet connection loss at that time because I was surfing internet. I tried again. This time it opened the list of maps (because my maps has gone during failed update process) But it could not download any maps. Nokia's circle is turning but no data is transfering. I tried Nokia Suite from Nokia Beta labs. After that I uninstalled/reinstalled nokia maps from my phone...[URL]
I get the message "can't install as you don't have enough space on C:" All my apps that gave me an option are installed on E: so I have none to delete from C:. I tried to delete Maps 3.06 and it appeared to be deleted in the App Manager but it still seems to be there and working. I have cleared all the web browser cache.
I've recently installed an update to my ovi store on my nokia 5800 through the ovi suite and it doesnt work. It won't open up at all! I can't install or uninstall anything it keeps saying that it's "unable to start operation: installer already in use" its a pain, can anyone help me please?