Nokia :: Bugs In OVI Suite - Does Not Show The Installed Maps
Feb 3, 2010
I have noticed the following gaps/bugs in Ovi Suite.
1) I download a particular maps using OVI suite. Next time when I connect my device, it does not show the installed maps.
2) There is no way to see if update to downloaded maps are available.
3) Message sync is a bit wierd. Why are there still message on OVI suite that I already deleted on my phone.
4) When I read a message using OVI suite, the indicator light on E72 still flashes.
5) Why is there an option, contact in mobile and contact on OVI, should it be same......................
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Apr 30, 2012
a few days ago, I installed the map of Argentina and Chile on my C6-01 Belle, trough Nokia Suite 3.4.35. Those maps seems to be uncomplete, since as I browse the maps on Nokia Maps 3.09, the phone starts downloading the specific part of the maps I want to ses. Also, when I set Maps 3.09 offline, I cannot see parts of the maps.I tried to delete all maps from my C6-01 and downloading them again directly from the phone. Maps 3.09 refuses to download maps and gives me the error "unrecoverable download error'. Of course when I did that, I was connected to my home wifi.So, after all maps were removed from the phone, I installed them again through Nokia Suite, but that didn't solved the issue. Still my phone keeps donwloading parts of the maps as I browse them.
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Jun 25, 2010
The maps in my Nokia X6 16gb are gone after i ran an update in which it says will delete the old maps and voices to replace newer ones. Upon completion of the update, when i checked maps that are available in my device,Instead of new updated maps, there is only 1 map left which is Hong Kong and Macau, and i don't live in either one of it. Tried downloading the maps through the Ovi Suite, always got the message "The connection to the Ovi Maps server timed out"
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Feb 2, 2010
Looking at my Installed Applications on my 5800XM I realised that there are the following two entries:
Nokia Maps 9MB
Ovi Maps 7MB
Are they supposed to be both there? Shouldn't the Nokia Maps application have been overwritten when updated to Ovi Maps? Can I manually remove the Nokia Maps application to free these 9MB of C: memory?
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Dec 18, 2011
I my dad recently bought the Nokia N8 after playing about with mine, I recieved the phone unlocked and set about setting it up for him, though i'm having foul problems with the maps! i've installed them, re-installed them, uninstalled and then reinstalled again and no luck, there wasn't even a Maps icon any time it was installed, but on my Nokia N8 when it was installed if went straight onto my home screen? how can I finally download these maps to this phone for my dad? he's starting to become really impatient because he needs to use the maps for his job
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Jan 26, 2010
In Maps Updater you can or could select all the countries & provinces you wanted then start the download and come back later when it had finished. Using Maps in OVI Suite, you have to select and download each item one-by-one. I download a couple of entire countries plus about 8 individual French provinces. It's a real pain to have to keep coming back to see if one item has finished so you can select the next, especially since after each French province finishes the selection always jumps back to 'Albania' and I have to navigate back to France again. Sorry, even if you are on commission from the Albanian tourist authority, I have no plans to visit Albania for the time being!
Seriously though, is it so hard to retain the tick boxes to select all the maps and voices you want before you kick of the downloads, so you don't have to spend an hour watching progress bar and can do something more useful with your time? I just find the functional redesign baffling. Next time I'll go back to using Maps Updater, and hope this isn't going to be entirely superseded by OVI Suite, at least until it has the multiple-choice tick-boxes!
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Feb 2, 2010
I've recently installed an update to my ovi store on my nokia 5800 through the ovi suite and it doesnt work. It won't open up at all! I can't install or uninstall anything it keeps saying that it's "unable to start operation: installer already in use" its a pain, can anyone help me please?
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May 7, 2010
Why the maps available through Nokia Ovi suite are outdated? I have downloaded map for Finland and it's very old. You have fresh version, why that version ain't available for download.
Versions of programs i use:
Nokia Ovi Suite 2.1.1.1
Nokia PC Suite 6.84.10.3
PC Connectivity Solution 10.6.2.0
Connectivity Cable Driver -ohjain 7.1.27.0
Nokia Ovi Suite Software Updater 2010.12.0.60423
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Käyttöjärjestelmä:
Microsoft Windows XP 32-bittinen, Service Pack 3
Kieli: Suomi
Löydetyt Internet-selaimet:
- Microsoft Internet Explorer 8.0.6001.18702
- Mozilla Firefox 3.6.3 (oletusselain)
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Jan 12, 2010
I recently updated the Nokia Maps on my E71 to v3.0. The GPS is locating my position etc, but I can't see any map detail. The screen is white.
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Aug 20, 2010
Whats the easiest (or any) way to tell what maps are installed on my device?
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Feb 18, 2010
How can I tell which country maps are already installed on my phone, so I know which others I need to download?
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Jun 25, 2010
1. It takes forever to read the installed maps - even using USB cable. Why????
2. Once the installed maps are read from the phone, Ovi tells me that 'Updated maps are available'. Clicking on this message Ovi the pointer changes to a combined left-right arrow and stays there.
3. Now Ovi goes and reads the phone again, looking for installed maps - this time it takes LONGER, before I have the option to update my maps. This process of course takes forever too, but at least this is understandable - loading large files takes time.
4. I have the maps of the US; Canada; UK Northern Ireland and the Republic of Ireland installed. Which one(s) will be updated?
5. Also I am back from Europe, I no longer need the Irish maps. Why can't I selectively delete/de-install them? Why do I have to delete ALL maps and reload the US and Canada?
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Feb 14, 2010
How could I find out which OVI maps I've already installed on my N97?
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Apr 7, 2010
I have not been able to find out what maps, like Oslo/Norway/Sweden/etc, are installed on my N97 mini.
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Apr 28, 2010
According to the user manual supplied with my Nokia X3 Ovi Maps is pre-installed, this also confirmed on Ovi Maps website. I can't find this application anywhere on my X3 and have sent 5 messages to Nokia asking why not but received no reply. How can I download and install this application.
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Jul 26, 2010
I have downloaded ovi maps to my phone but now I want to download the map of my country with pc suite. I cant get it to work. OVI suite does not work on my computer. Is there a way to download country maps without OVI SUITE?
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Mar 13, 2010
I have trouble getting maps om my new 5230. I have expanded the memory with a Scandisk 8 GB card. I have downloaded the mapsinstaller and installed it on my phone using PC-suite.I got the blue worldmap menu on my phone, but when I tries to check my position I only get a red dot on a blank screen and my GPS position, no maps.After I have downloaded the mapinstaller, must I download maps from somewhere else? Should I use the phone or the PC(PC suite to download maps? Is the mapinstaller and the maploader two different downloads?Iv'e been to http://maps.nokia.com and done the download at least a dozen times.
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Mar 14, 2010
My map is ALWAYS looking for GPS - and is never working. I have downloaded the maps and installed it - and it always seems to be looking. i have gone outside, and the gps signal picture is always on "white" how do I fix this? What is wrong? i have the latest fw - v31. E52 - Product code 0585050
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Jun 2, 2010
I installed the Ovi Suite on my PC, connected my E71. That worked. Then downloaded Ovi Maps. It just places it on my desktop but doesn't do anything with it. So I decided to copy that file to my phone (mem card), and hit Install on the nokia_maps_3.03_10wk11_b04_s60_3.1_rom.Nocs.sis under App. Manager. It does lots of things that you would expect when something is installing, but then it ends. The application still says Not Installed, and there is no trace of the installed application anywhere else. When I then go into the Ovi Suite it doesn't tell or show anything remotely related to installing the app of cards, while I though a Maps Installer would kick in. Just tells me it's not installed and redirects me to this site for online surveys and online surveys.
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Mar 4, 2010
I have the N97, to be honest i'm starting to regret buying it as it appears to be one prolem after another. Anyway this problem surrounds the new maps 3.03 with free voice navigation that has been released. I have installed it numerous times but it starts for 20 seconds then switches back to the menu screen. I have uninstalled maps, done a factory restore on the phone and reistalled the operating system all to no avail. Is there anything else that can be done. I am in Ireland.
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Feb 8, 2010
I have just performed a firmware update and have downloaded and installed all other SW updates available, however although it has downloaded Ovi Maps 3.3 will not install.
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Mar 12, 2010
OVI maps worked great on my nokia 5800 until last week I installed the latest version, via ovi store on my phone. Although there is still some functionality at "macro" level (I can see towns and major roads), as soon as i try to get down to streetlevel it all goes "blank".I tried to remove the installed software to start again, but clearly i mustn't be able to remove everything and files must be hidden somewhere as the application is still there.what can I do?
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Jul 15, 2010
I have done a hard reset on a nokia e66 with firmware 410. When I first connected to ovi suite the maps module showed me internal error. But it wasn't any server error or try again etc. The steps are the following:
1) Format memory card
2) Download ovi maps from nokia website.
3) Open the maps in the phone and accept all the messages
4) Connect to the ovi suite and open maps.
5) And then magically it will tell you that you need an update on the maps.
6) Now I am in this step which updating but I think it has stuck.
Shame on you nokia for all these problems for a business telephone such as e66. That's why apple is always a level ahead in its interface and is winning just from that. Simplicity just simplicity.
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May 10, 2010
So i connect my Nokia 5800 XM all works great, i open OVI suite and go to maps. I want to downlaod the maps for my county to my mobile phone, and there start to come some problems.when i press maps on OVI suite, on the right side of the window i see the logo of the OVI maps and its in black/white and there is a text msg: "Internal Error" and Maps encountered a unknow error, try again later.So i did try but still the same, what is wrong, how to fix it? any help?
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Jul 8, 2010
Ovi Suite erases all the maps in my phone and then updates maps very, very, slowly. Can I download the files with my download manager and then copy it to the phone, or install in the phone with Ovi? If the answer is no, why? Can you imagine another way to download the new maps?
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Jan 2, 2012
I have been in Kuwait for four months now. I have used Nokia maps without any problem. But a few days ago, i was updating Kuwaiti map and voice guidance via Nokia suite and I lost both the msp snd the voice guidance. I tried to download them through Nokia suite but with no success. The following message is always shown:Couldn't connect to the service. There seems to be a problem with connecting to the online map service. If the problem doesn't go away, please try again later.
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Oct 4, 2010
I'm trying to connect to my computer that runs Windows XP Service Pack 3. The computer recognizes the cell phone and installed drivers (contents are available through Explorer). But the PC Suite (v 7.1.51.0) doesn't show any available connections. The option for choosing cable, IR or bluetooth is greyed out. I tried running Nokia PC Suite Cleaner 7.1.1 and reinstalling PC Suite, but nothing changed.
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Apr 17, 2012
Today while browzing Nokia site happened to see new phone software version. When I checked through Nokia suite it was showing the software version that was already installed in the phone.Do anybody else who own a 701 came across this anamoly.My latest addition S3If my post has helped you please click the white star on the right
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Mar 14, 2010
I installed some maps and Voices on my Nokia N97 mini using Ovi maps 3.03. The installed Voices can be shown within the app (Navigation setup,installed Voices are marked). But I cannot check if the maps I downloaded are installed properly! I tried to check with Noia Ovi Suite 2.1.1.1 and it says "No maps installed". Same problem with Nokia Maps loader 3.0.24.0. It's no matter if I install the maps using Map Loader or Ovi Suite -> same problem. Well, I installed the maps on External Memory Card - but this should not be the problem?!
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Jul 25, 2010
I have just got a Nokia 5230 and when using the pre-installed Ovi Maps after about 30 seconds of the voice assisted directions I get the message not available in this country/region. It is the 3.01 version. I have tried to down load the 3.04 version and it says that it is installed.
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May 1, 2010
I would appreciate your help to identify the maps I have installed in my Nokia N97 mini. Through the Nokia Map Loader was not possible. Can you guys please help me?
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