Nokia :: Maps In OVI Suite - Maps Updater
Jan 26, 2010
In Maps Updater you can or could select all the countries & provinces you wanted then start the download and come back later when it had finished. Using Maps in OVI Suite, you have to select and download each item one-by-one. I download a couple of entire countries plus about 8 individual French provinces. It's a real pain to have to keep coming back to see if one item has finished so you can select the next, especially since after each French province finishes the selection always jumps back to 'Albania' and I have to navigate back to France again. Sorry, even if you are on commission from the Albanian tourist authority, I have no plans to visit Albania for the time being!
Seriously though, is it so hard to retain the tick boxes to select all the maps and voices you want before you kick of the downloads, so you don't have to spend an hour watching progress bar and can do something more useful with your time? I just find the functional redesign baffling. Next time I'll go back to using Maps Updater, and hope this isn't going to be entirely superseded by OVI Suite, at least until it has the multiple-choice tick-boxes!
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Apr 25, 2010
Right so Ovi Suite 2.1 doesn't appear to do anything with maps Maps Updater complains about another instance being active (have to kill NokiaMServer.exe process) and then can't find my phone via BT (Ovi can) Moreover, what does Maps Updater do? Does it update the maps, update the map sw? I can Never remember And what about Map Loader? Does that install new maps to the device, or update the Map sw? Wouldn't you expect that whichever sw is used to download new maps would also be able to check if there are newer versions available? And the amazing Ovi Suite (sarcasm) doesn't this do anything with Maps? Who knows... And free navigation for the N79??? Status? Will this ever be supported? The applications may as well be written in Finnish, because I sure as heck can't figure it out (BTW Helsinki is a lovely city though and the ppl are friendly, but a guy I met there with a N97 said he hated the darned thing and would be upgrading to an iPhone asap)
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Jun 25, 2010
The maps in my Nokia X6 16gb are gone after i ran an update in which it says will delete the old maps and voices to replace newer ones. Upon completion of the update, when i checked maps that are available in my device,Instead of new updated maps, there is only 1 map left which is Hong Kong and Macau, and i don't live in either one of it. Tried downloading the maps through the Ovi Suite, always got the message "The connection to the Ovi Maps server timed out"
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Apr 29, 2010
after hard reset,3.0 map version changed to 2.0 map version.I tried to download maps 3.0 via maps updater but it appears on screen: cannot get enough information about the phone,unspecified error.Please help me solve this problem.
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May 18, 2010
I have just reinstalled the firmware on my N95 ( via Ovi Suite, product code 0534851 - V. 35.0.002 ). Next, i wanted to update my Maps platform, because this firmware still has the classic Nokia Maps 2.0, and the Ovi Map Loader says i need to update to Ovi Maps 3.0 in order to download the maps. So, I installed the Nokia Maps Updater 1.0.12 (the latest, i suppose. i've just downloaded from the nokia website), I exited the Ovi Suite, started the Maps Updater, and i get this error: "Cannot get enough information about the phone [3].Unspecified error [1]." Tried it on a friend's E51 and same error.
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Mar 9, 2010
being on the business trip, I updated firmware on my E66 last night. After that I realized, that the map software distributed with the new firmware is old (2.0 or older), and doesn't even work, I got only notice I am supposed to download the new version. Before the update, I was using Ovi Maps 3.0 with paid navigation. Now the Maps Updater seems to have problem to download the Ovi Maps, I tried this on several internet connections already. It's saying "Cannot get enough information about the phone[1]. Connection to the map server has been interrupted (9)." Is there any chance to fix this in short time?
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Apr 22, 2010
This is the error I get each time I try to run Maps Updater.Underneath it says "Unspecified error [1]"
The website tells me I can update to Ovi maps so I've installed Ovi Suite, got all the firmware and software updates, follow the instructions to download and install Maps Updater.First it seems to object to another version of map loader or maps updater running, so I close Ovi Suite and its OK then it gets the next error in th title here.
Error Cannot get enough information about the phone[3]..I've tried this multiple times and still no progress.
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Apr 22, 2010
I have problem with application maps updater... after update the firmware in my cell phone to 202.12.01 I can't install maps application.I have error : Error Cannot get enough information about the phone[3] "Unspecified error [1]"
I've tried this multiple times and still no progress..
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Apr 28, 2010
After received my phone from Nokia care in Cairo "EGYPT", I found my phone firmware (32.001) and custom version 32.001053.1; I tried several times to install new version of Nokia OVI maps but the message about "Maps Updater Error Cannot get enough information n about the phone[3 ]" appeared. I saw the tickets about E75 and the sis file for OVI map 3.01 installed but get error update in phone display.
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May 5, 2010
Error occured after updating to latest firmware v 35.0.002 and installing Nokia Maps Updater.
N95 (1)
Windows XP
Further issue: maps will not startup on phone.
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May 2, 2010
I have unsolved problem until now. I have Nokia 5630 (buy in Czech Republic), I updated to latest firmware 012.020 and after that I can´t connected with Nokia maps updater (it shows the announcement like topic - see attached file). I try hard to reset and many, many things but without positive results. Is it this problem solvable?I want to use Nokia maps and I don´t. I want to buy Nokia GPS module but it is useless in this time. It must be any solution from Nokia company.
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May 7, 2010
Why the maps available through Nokia Ovi suite are outdated? I have downloaded map for Finland and it's very old. You have fresh version, why that version ain't available for download.
Versions of programs i use:
Nokia Ovi Suite 2.1.1.1
Nokia PC Suite 6.84.10.3
PC Connectivity Solution 10.6.2.0
Connectivity Cable Driver -ohjain 7.1.27.0
Nokia Ovi Suite Software Updater 2010.12.0.60423
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Käyttöjärjestelmä:
Microsoft Windows XP 32-bittinen, Service Pack 3
Kieli: Suomi
Löydetyt Internet-selaimet:
- Microsoft Internet Explorer 8.0.6001.18702
- Mozilla Firefox 3.6.3 (oletusselain)
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Jul 26, 2010
I have downloaded ovi maps to my phone but now I want to download the map of my country with pc suite. I cant get it to work. OVI suite does not work on my computer. Is there a way to download country maps without OVI SUITE?
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Jun 18, 2010
I used the Ovi suite to install the free maps on my E72 which work great but the software itself is very poorly written, too many bugs and problems so i would like to uninstall it and use the PC suite instead. can I now update my phone using the PC suite with it's updater software or do I have to now rely on the Ovi suite.
The reason I ask instead of having two pieces of software is i want to a Vista/XP (two machines) clean install followed by a Ghost DVD so the smaller image the better (plus i dont like to have **bleep** installed on my machine:-)
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Jul 15, 2010
I have done a hard reset on a nokia e66 with firmware 410. When I first connected to ovi suite the maps module showed me internal error. But it wasn't any server error or try again etc. The steps are the following:
1) Format memory card
2) Download ovi maps from nokia website.
3) Open the maps in the phone and accept all the messages
4) Connect to the ovi suite and open maps.
5) And then magically it will tell you that you need an update on the maps.
6) Now I am in this step which updating but I think it has stuck.
Shame on you nokia for all these problems for a business telephone such as e66. That's why apple is always a level ahead in its interface and is winning just from that. Simplicity just simplicity.
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May 10, 2010
So i connect my Nokia 5800 XM all works great, i open OVI suite and go to maps. I want to downlaod the maps for my county to my mobile phone, and there start to come some problems.when i press maps on OVI suite, on the right side of the window i see the logo of the OVI maps and its in black/white and there is a text msg: "Internal Error" and Maps encountered a unknow error, try again later.So i did try but still the same, what is wrong, how to fix it? any help?
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Jul 8, 2010
Ovi Suite erases all the maps in my phone and then updates maps very, very, slowly. Can I download the files with my download manager and then copy it to the phone, or install in the phone with Ovi? If the answer is no, why? Can you imagine another way to download the new maps?
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Jan 2, 2012
I have been in Kuwait for four months now. I have used Nokia maps without any problem. But a few days ago, i was updating Kuwaiti map and voice guidance via Nokia suite and I lost both the msp snd the voice guidance. I tried to download them through Nokia suite but with no success. The following message is always shown:Couldn't connect to the service. There seems to be a problem with connecting to the online map service. If the problem doesn't go away, please try again later.
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May 19, 2010
I have downloaded and installed the latest Nokia OVI Suite. My phone (E72 - 1, ver 031.023) connects perfectly etc. My problem is that I want to install the latest ovi maps for my phone. Now, according to OVI Suite, my phone has "ALL" maps on it. But I cant see them (when accessing GPS)
Secondly, OVI Suite tells me: your computer is not connected to then internet, when I clearly am. Are there any settings I need to adjust so that the program "Sees" my connection? I cannot connect thorugh my device, as it always tells me: Unable to establish network connection. Please check that your settings are correct etc..." what settings? where do I adjust these?
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Feb 3, 2010
I have noticed the following gaps/bugs in Ovi Suite.
1) I download a particular maps using OVI suite. Next time when I connect my device, it does not show the installed maps.
2) There is no way to see if update to downloaded maps are available.
3) Message sync is a bit wierd. Why are there still message on OVI suite that I already deleted on my phone.
4) When I read a message using OVI suite, the indicator light on E72 still flashes.
5) Why is there an option, contact in mobile and contact on OVI, should it be same......................
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Jun 10, 2010
I just upgraded my 5230 phone software and can no longer connect to the maps in ovi suite on my pc. I just get the error message that my internet isn't working, which isn't the case.I've rebooted my pc, and restarted the phone, same problem. I can access ovi maps on the phone but just can't get it to connect with my pc.can anyone help?
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Oct 29, 2012
I have a Nokia X6, I've connected it to my PC and downloaded the England map. It downloaded the Europe base map and the England map. When it downloaded it said 'On Phone' however when I open the Maps application on the phone it still says I need to get the maps.
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Apr 4, 2012
I've just upgraded to Nokia Maps Suite 2.0 via Noka SW Updater and everything looks OK (apart from the always present problems with Assisted GPS Positioning method). But now everytime I connect my phone to the PC with Nokia Suite, I always get the message that there is an application (i.e. Nokia Maps Suite 2.0) available to install. How do I get rid of this annoyance?
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Apr 30, 2012
a few days ago, I installed the map of Argentina and Chile on my C6-01 Belle, trough Nokia Suite 3.4.35. Those maps seems to be uncomplete, since as I browse the maps on Nokia Maps 3.09, the phone starts downloading the specific part of the maps I want to ses. Also, when I set Maps 3.09 offline, I cannot see parts of the maps.I tried to delete all maps from my C6-01 and downloading them again directly from the phone. Maps 3.09 refuses to download maps and gives me the error "unrecoverable download error'. Of course when I did that, I was connected to my home wifi.So, after all maps were removed from the phone, I installed them again through Nokia Suite, but that didn't solved the issue. Still my phone keeps donwloading parts of the maps as I browse them.
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Nov 5, 2011
is it justt me but i'm still unable to dowload or update maps using ovi suite ?i have a c5-04 and i tought that the new ovi suite would have resolve the persisting problem.i have try to erease the maps folder, reeboot, retry to update maps, but stil got message telling me that there is newer maps but it's impossible to dowload any.it was working just fine before the last 2 ovi suite update.Main reason i have a Nokia is the GPS option but now love is just fading away and it's deeply annoying.
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Feb 29, 2012
I am trying to update my Nokia Maps on an e6 running Belle using Nokia Suite and it just gets stuck on the dialogue "connectting to the map service". is this down at the moment?
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Jun 30, 2012
Ok. I am using 5800 xpressmusic. Today (30.06.2012) I updated my Nokia Suite to the latest version. My phones software version is up to date too. After update I decided to update my Maps too. But during update it said " no internet connection" and stopped to update process. There were no internet connection loss at that time because I was surfing internet. I tried again. This time it opened the list of maps (because my maps has gone during failed update process) But it could not download any maps. Nokia's circle is turning but no data is transfering. I tried Nokia Suite from Nokia Beta labs. After that I uninstalled/reinstalled nokia maps from my phone...[URL]
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Apr 11, 2012
Maps suite has been updated in Nokia store, from 3.0.95 to 3.9.95, in the last few hours.N8-00 pc059C9F6 Belle808 PureView pc059P6W5
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Apr 8, 2011
I get the message "can't install as you don't have enough space on C:" All my apps that gave me an option are installed on E: so I have none to delete from C:. I tried to delete Maps 3.06 and it appeared to be deleted in the App Manager but it still seems to be there and working. I have cleared all the web browser cache.
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Aug 8, 2012
Software update and the Ovi store recommended that I update to Nokia Maps Suite 2.0 on my N8 running Belle.I did so over the air from the Ovi store link. Installation didn't interact with me but phone eventually restarted. Maps wouldn't work i.e. selecting the shortcut or going into the menu and locating the Maps icon would not launch it and my wired headset WH-701 was no longer recognised when I inserted it. Checked installed apps - Maps not there.
Did a soft restart *#7780# and when the phone restarted had my headphones back BUT no maps Last night did the Ovi store link again from my broadband router this time with the phone in offline mode and wifi on. Installation was a lot more interactive giving progress on each app being installed. It did give a 'running out of memory on c: drive' error a couple of times (I had checked before the installation and had 25Mb). Phone restarted, maps was terrific, even showing locations of pics I'd taken with the phone and offering me public transport timetables in U.S. cities but ... headphones not recognized when inserted!
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Oct 9, 2011
I have problem to download maps into my phone (Nokia C6-00, last firmware v40.0.021). If I launch Ovi Suite (v3.1.1.90) and go to Maps section, screen "Connecting to the map service..." is displayed, but after while: "Couldn't connect to the service - There seems to be a problem with connecting to the online map service. If the problem doesn't go away, please try again later.".
I'm connected over WiFi and all is working normally. I tried connection over USB cable and bluetooth as well, restart computer and phone, reinstall Ovi Suite, format memory card, reinstall device software, reset to factory settings, full reset to initial state (*#7370#) but it wasn't worked.
Versions of the maps in my phone:
v3.06 11wk13 b01
MW OpenGL MN
Map version 0.2.44.110
If I launch maps in my phone and go to Update, there is option "Add new maps", after select appropriate map and click on Download is progress bar "Installing, please wait!" displayed, but process ends with error message "Map download failed!".
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