Nokia :: E66 Maps Updater Download Troubles
Mar 9, 2010
being on the business trip, I updated firmware on my E66 last night. After that I realized, that the map software distributed with the new firmware is old (2.0 or older), and doesn't even work, I got only notice I am supposed to download the new version. Before the update, I was using Ovi Maps 3.0 with paid navigation. Now the Maps Updater seems to have problem to download the Ovi Maps, I tried this on several internet connections already. It's saying "Cannot get enough information about the phone[1]. Connection to the map server has been interrupted (9)." Is there any chance to fix this in short time?
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Jan 26, 2010
In Maps Updater you can or could select all the countries & provinces you wanted then start the download and come back later when it had finished. Using Maps in OVI Suite, you have to select and download each item one-by-one. I download a couple of entire countries plus about 8 individual French provinces. It's a real pain to have to keep coming back to see if one item has finished so you can select the next, especially since after each French province finishes the selection always jumps back to 'Albania' and I have to navigate back to France again. Sorry, even if you are on commission from the Albanian tourist authority, I have no plans to visit Albania for the time being!
Seriously though, is it so hard to retain the tick boxes to select all the maps and voices you want before you kick of the downloads, so you don't have to spend an hour watching progress bar and can do something more useful with your time? I just find the functional redesign baffling. Next time I'll go back to using Maps Updater, and hope this isn't going to be entirely superseded by OVI Suite, at least until it has the multiple-choice tick-boxes!
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Apr 29, 2010
after hard reset,3.0 map version changed to 2.0 map version.I tried to download maps 3.0 via maps updater but it appears on screen: cannot get enough information about the phone,unspecified error.Please help me solve this problem.
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May 18, 2010
I have just reinstalled the firmware on my N95 ( via Ovi Suite, product code 0534851 - V. 35.0.002 ). Next, i wanted to update my Maps platform, because this firmware still has the classic Nokia Maps 2.0, and the Ovi Map Loader says i need to update to Ovi Maps 3.0 in order to download the maps. So, I installed the Nokia Maps Updater 1.0.12 (the latest, i suppose. i've just downloaded from the nokia website), I exited the Ovi Suite, started the Maps Updater, and i get this error: "Cannot get enough information about the phone [3].Unspecified error [1]." Tried it on a friend's E51 and same error.
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Apr 22, 2010
This is the error I get each time I try to run Maps Updater.Underneath it says "Unspecified error [1]"
The website tells me I can update to Ovi maps so I've installed Ovi Suite, got all the firmware and software updates, follow the instructions to download and install Maps Updater.First it seems to object to another version of map loader or maps updater running, so I close Ovi Suite and its OK then it gets the next error in th title here.
Error Cannot get enough information about the phone[3]..I've tried this multiple times and still no progress.
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Apr 22, 2010
I have problem with application maps updater... after update the firmware in my cell phone to 202.12.01 I can't install maps application.I have error : Error Cannot get enough information about the phone[3] "Unspecified error [1]"
I've tried this multiple times and still no progress..
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Apr 28, 2010
After received my phone from Nokia care in Cairo "EGYPT", I found my phone firmware (32.001) and custom version 32.001053.1; I tried several times to install new version of Nokia OVI maps but the message about "Maps Updater Error Cannot get enough information n about the phone[3 ]" appeared. I saw the tickets about E75 and the sis file for OVI map 3.01 installed but get error update in phone display.
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May 5, 2010
Error occured after updating to latest firmware v 35.0.002 and installing Nokia Maps Updater.
N95 (1)
Windows XP
Further issue: maps will not startup on phone.
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Apr 25, 2010
Right so Ovi Suite 2.1 doesn't appear to do anything with maps Maps Updater complains about another instance being active (have to kill NokiaMServer.exe process) and then can't find my phone via BT (Ovi can) Moreover, what does Maps Updater do? Does it update the maps, update the map sw? I can Never remember And what about Map Loader? Does that install new maps to the device, or update the Map sw? Wouldn't you expect that whichever sw is used to download new maps would also be able to check if there are newer versions available? And the amazing Ovi Suite (sarcasm) doesn't this do anything with Maps? Who knows... And free navigation for the N79??? Status? Will this ever be supported? The applications may as well be written in Finnish, because I sure as heck can't figure it out (BTW Helsinki is a lovely city though and the ppl are friendly, but a guy I met there with a N97 said he hated the darned thing and would be upgrading to an iPhone asap)
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May 2, 2010
I have unsolved problem until now. I have Nokia 5630 (buy in Czech Republic), I updated to latest firmware 012.020 and after that I canīt connected with Nokia maps updater (it shows the announcement like topic - see attached file). I try hard to reset and many, many things but without positive results. Is it this problem solvable?I want to use Nokia maps and I donīt. I want to buy Nokia GPS module but it is useless in this time. It must be any solution from Nokia company.
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Jan 14, 2010
Nokia have finally updated 5800 FW but i am unable to download it because the NSU isn't working correctly. Everytime I open the program I get the message;
"Nokia Software Updater has attempted to connect to the internet but has failed three times. This could be because of a poor-quality, slow or intermittent internet connection, or restrictions due to a firewall.
If requested by your firewall, Nokia Software Updater needs the following applications to gain access to the internet:
nsl_host_process.exe
nsu_u_clienti.exe" The program will then close down.
I have a good, steady internet connection (10mb) and all firewalls are off. I have done some searches on this issue but I was wondering if a solution was found for the problem?
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Apr 27, 2010
About a month ago I bought the Nokia 5800 as I wanted the free Sat Nav, I have version 3.01 on the phone, when I phoned Nokia about something else I asked them about version 3.03 and they told me I could not install this until I had used all the days of my 10 free trial, then I was to ring them again and they would help install it for me, after 55 minutes on the phone we had no joy, so I decided to try myself and did it first time. Now the question I need answered with your help is, I am going to Italy in June and when I open the GPS (offline) it works fine in the UK where I live, and when I input the town Pisa, Italy it finds it on the maps, does this mean that the Sat Nav will work in Italy or is this just a map?
When you download version 3.03 does it download all the maps?Also is there anyway I can find out which maps I have on the phone?
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Nov 3, 2011
I recently bought a nokia E7 (Blue) US Version but I am using it in Canada. I updated it to Symbian Anna and so on. Everytime I try to add new maps from the cell phone itself it says (downloading list, please wait) this takes FOREVER, then i try to do it by nokia ovi suite, well that is even worse, sometimes it says THERE SEEMS TO BE A PROBLEM WITH CONNECTING THE ONLINE MAPS, sometimes it says some crazy errors (COULDNT CONNECT TO THE SERVICE, ETCC). I deleted the E:/cities folder + QF file, I opened the Ovi map apps and they got restored and so on but still nothing happens. Is there any other way to add some map I mean MANUALLY? I need the USA and Canada map, (voice guidande male us), I read some discussion from Ovikudy on how to do it manually but i need theses files.
BTW, I regret buying this Nokia E7 big time I should have listened to my friends and go to ANDROID. I know nokia is killing symbian but please fix those MAP serverS.
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Jan 21, 2010
I was thrilled to read that finally, Nokia Maps were unexpectedly free. I looked for a download link for my N78 and eventually found one on the Nokia site, so I downloaded the new Map Updater App.
1) While trying to install the maps, the installer prompted me that there wasn't enough space available. I searched my phone and erased as much as possible.
2) At the same time, I installed the new PC Suite. As a result, after restart, my N78 isn't recognized anymore by the computer.
So here my two questions again: how do I restore connectivity between my PC (running XP SP3) and my phone and how do I install those maps?
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May 15, 2010
Can someone tell me how to download maps to the N900. Please don't tell me the only way to use maps is over a wifi or packet connection! That would make it unfeasible to use when on holday because of data costs!Also is anyone else struggling to get a gps signal?Also when are we going to get turn by turn guidance.
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Jun 8, 2010
I have a Nokia 5230 which I have made sure has the latest firmware, downloaded Ovi Suite, installed the latest free version of Ovi maps. Now I connect to my PC and go to maps on Ovi suite and it won't let me doownload any maps, what am I doing wrong? I have tried deleting the cities folder and the other file on the handset first and then retrying etc but nothing seems to work.
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May 31, 2010
I've recently had my N97 software reflashed by a service centre as it kept crashing and was running really slowly. It's got the latest firmware on it but for some reason I can't download the new nokia maps v3. I'm still stuck with the **bleep** v1! Called Nokia, they promised a call back within 48 hours, that was a week ago!
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Apr 8, 2010
I cannot update my N97.
The current firmware is V 12.0.024
I have tried everything that I know how to.
Also I cannot update or download the new Ovi Maps for my phone as well.
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Nov 8, 2012
Maps kept crashing on me. My one year warranty just expired. I'm so fed up with this phone. ANYWAY, I was using the GPS when it failed on me and decided to restore my phone. After doing that, I tried to install maps and now my phone tells me that there is not enough space on my phone. I says it needs well over 3000MBs of space. My memory card has at least that much on it. How do I get Maps to download onto my memory card?
What else could I do? I don't think my phone has enough memory with nothing installed on it to get all of the USA (but I had it all on my phone before I restored it, in addition to Mexico and Canada).
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May 22, 2012
I looked through the faqs and it said to go to update and add map while in the app. I can't find anything in the app that will let me update -__- Do I have to be connected to the pc? I can't run Zune because I don't have SP3. I would like to just use my wifi connection for this.
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Mar 23, 2012
unlimited data plan on my.Nokia mobile but I cannot able to download map content it says"no wifi net work found pls connect to wifi network "
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Jul 4, 2010
I have recently upgraded my firmware on an E71 (Orange UK) I can download maps via the wifi as I need them, but am having unknown errors when I try to load maps via OVI Suite - again latest version . There is plenty of space on my memory card. The recommended course of action is to delete the CITIES folder and the qf file. The latter is fine, but with 'CITIES' I get messages like 'the folder is not empty'. Folders that seem empty are said not to be, and folders the appear to be there and empty 'can't be found'. At present I have some of the contents of the cities folder deleted but not all of it. Is there a workaround for this?
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Jul 3, 2010
I have a nokia 6700 with Nokia Maps. When I want to update maps, it fails with an internal error message. Can anyone help me?
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May 21, 2010
I have just got checked my SW update and it saids I can download the new ovi maps3.3 but comes up with failed when I try and download it. So
I have gone on nokia and downloaded the N97 mini but it dont show me the paths thro the park and ally ways. It takes me the long way round only shows me the roads when im on walk mood :S. and dont show me the 3D land marks =S.
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Dec 13, 2012
Since two days I own a Lumia 820 and provided a microSD card for my device. Now I'm searching for the settings to use ther microSD card space for downloading maps.
How can I configure my Lumia 820 to use the microSD for downloading maps?
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Dec 13, 2012
I purchased a Nokia 610 today and am trying to download the UK maps in Nokia Drive. Have setup WiFi. Select the UK (All) map to download.At random points throughout the download process the app crashes and returns me back to the start screen.
I have removed and reinstalled the app with no change.
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Dec 18, 2012
i am having a problem with my lumia 800. whenever i try to download maps in nokia drive, after the download starts and reaches around 20-25% , suddenly the home screen appears and i have to redownload the map. the problem is arising every time. I have lots of free memory so memory isnt an issue, my software is also up-to date.
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Jan 2, 2012
I have been in Kuwait for four months now. I have used Nokia maps without any problem. But a few days ago, i was updating Kuwaiti map and voice guidance via Nokia suite and I lost both the msp snd the voice guidance. I tried to download them through Nokia suite but with no success. The following message is always shown:Couldn't connect to the service. There seems to be a problem with connecting to the online map service. If the problem doesn't go away, please try again later.
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Nov 19, 2012
I just received a Lumia 900 and updated to the latest firmware and am having troubles downloading maps on nokia drive, both on the 2.0 and now 3.0. It says I need to be on wifi to download, however I am on wifi and I can access the web, email and every other function on my phone, except download maps on Nokia Drive as it doesn't recognize I am online on wifi however drive does work only it updates the map in realtime so I can't use the maps offline as it does not allow me to download offline maps. When I uninstall drive and then reinstall the app I can download from the maps for countries that do not have regions such as hong kong, however if I select US or China, a large country where you have to select the region the region/state page is blank. I have already tried soft and hard resetting to no avail and also tried different wifi networks with the results.
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Oct 14, 2011
I am a developer and I'm working on a prototype application using Qt on my E7-00.
I would like the users of my application to use maps in offline mode.
So If I use Nokia Ovi Suit , it will take hours to download all the maps (approx 9 GB of data)..more importantly ovi suit refuses to download maps if my phone is not connected to the pc.
Is there a way I can download the maps as a zip file or something from my pc and then later install them on my phone? If yes..where can I find the downlaod links? I am using an E7-00 with Symbain Anna update (round icons..cool!!)
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Feb 6, 2010
Again, I am starting the topic of Nokia Map Loader. I have read all the topics regarding this issue here and on other forums, nothing works for me. I can't seem to have a way of downloading the Europe maps, when I go to the Pc Suite mode, the phone drive is visible and download is almost possible but when I choose a map, even a small one, the disc space information shows e.g. -53MB available space. If I go to the mass storage mode, in accordance with the instructions here:
http://europe.nokia.com/support/product-support/maps-support/compatibility-and-download#/nokia-n900/
I get the info message: One of the phones is connected in mass storage mode... And when I tick the info box, waiting for phone appears and nothing happens. Map loading to N900 is a JOKE my friends. If anybody can help me, I'd be grateful. I have tried deleting the cities folder and then recreating it once more. My PC operating system is WIndows 7.
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