Nokia :: Ovi Maps - Ovi Suite Internal Error E66
Jul 15, 2010
I have done a hard reset on a nokia e66 with firmware 410. When I first connected to ovi suite the maps module showed me internal error. But it wasn't any server error or try again etc. The steps are the following:
1) Format memory card
2) Download ovi maps from nokia website.
3) Open the maps in the phone and accept all the messages
4) Connect to the ovi suite and open maps.
5) And then magically it will tell you that you need an update on the maps.
6) Now I am in this step which updating but I think it has stuck.
Shame on you nokia for all these problems for a business telephone such as e66. That's why apple is always a level ahead in its interface and is winning just from that. Simplicity just simplicity.
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Feb 27, 2010
Since I've updated Nokia Ovi Suite to the latest version (2.1.0.87), due to an internal error, I can't perform sync, backup or install an available application update on my Nokia N85. Is it possible to fix it, or where can I download a previous version of Nokia Ovi Suite?
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May 10, 2010
So i connect my Nokia 5800 XM all works great, i open OVI suite and go to maps. I want to downlaod the maps for my county to my mobile phone, and there start to come some problems.when i press maps on OVI suite, on the right side of the window i see the logo of the OVI maps and its in black/white and there is a text msg: "Internal Error" and Maps encountered a unknow error, try again later.So i did try but still the same, what is wrong, how to fix it? any help?
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Jun 25, 2010
The maps in my Nokia X6 16gb are gone after i ran an update in which it says will delete the old maps and voices to replace newer ones. Upon completion of the update, when i checked maps that are available in my device,Instead of new updated maps, there is only 1 map left which is Hong Kong and Macau, and i don't live in either one of it. Tried downloading the maps through the Ovi Suite, always got the message "The connection to the Ovi Maps server timed out"
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Jan 26, 2010
In Maps Updater you can or could select all the countries & provinces you wanted then start the download and come back later when it had finished. Using Maps in OVI Suite, you have to select and download each item one-by-one. I download a couple of entire countries plus about 8 individual French provinces. It's a real pain to have to keep coming back to see if one item has finished so you can select the next, especially since after each French province finishes the selection always jumps back to 'Albania' and I have to navigate back to France again. Sorry, even if you are on commission from the Albanian tourist authority, I have no plans to visit Albania for the time being!
Seriously though, is it so hard to retain the tick boxes to select all the maps and voices you want before you kick of the downloads, so you don't have to spend an hour watching progress bar and can do something more useful with your time? I just find the functional redesign baffling. Next time I'll go back to using Maps Updater, and hope this isn't going to be entirely superseded by OVI Suite, at least until it has the multiple-choice tick-boxes!
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May 7, 2010
Why the maps available through Nokia Ovi suite are outdated? I have downloaded map for Finland and it's very old. You have fresh version, why that version ain't available for download.
Versions of programs i use:
Nokia Ovi Suite 2.1.1.1
Nokia PC Suite 6.84.10.3
PC Connectivity Solution 10.6.2.0
Connectivity Cable Driver -ohjain 7.1.27.0
Nokia Ovi Suite Software Updater 2010.12.0.60423
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Käyttöjärjestelmä:
Microsoft Windows XP 32-bittinen, Service Pack 3
Kieli: Suomi
Löydetyt Internet-selaimet:
- Microsoft Internet Explorer 8.0.6001.18702
- Mozilla Firefox 3.6.3 (oletusselain)
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Jul 26, 2010
I have downloaded ovi maps to my phone but now I want to download the map of my country with pc suite. I cant get it to work. OVI suite does not work on my computer. Is there a way to download country maps without OVI SUITE?
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Jul 8, 2010
Ovi Suite erases all the maps in my phone and then updates maps very, very, slowly. Can I download the files with my download manager and then copy it to the phone, or install in the phone with Ovi? If the answer is no, why? Can you imagine another way to download the new maps?
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Jan 2, 2012
I have been in Kuwait for four months now. I have used Nokia maps without any problem. But a few days ago, i was updating Kuwaiti map and voice guidance via Nokia suite and I lost both the msp snd the voice guidance. I tried to download them through Nokia suite but with no success. The following message is always shown:Couldn't connect to the service. There seems to be a problem with connecting to the online map service. If the problem doesn't go away, please try again later.
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May 19, 2010
I have downloaded and installed the latest Nokia OVI Suite. My phone (E72 - 1, ver 031.023) connects perfectly etc. My problem is that I want to install the latest ovi maps for my phone. Now, according to OVI Suite, my phone has "ALL" maps on it. But I cant see them (when accessing GPS)
Secondly, OVI Suite tells me: your computer is not connected to then internet, when I clearly am. Are there any settings I need to adjust so that the program "Sees" my connection? I cannot connect thorugh my device, as it always tells me: Unable to establish network connection. Please check that your settings are correct etc..." what settings? where do I adjust these?
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Feb 3, 2010
I have noticed the following gaps/bugs in Ovi Suite.
1) I download a particular maps using OVI suite. Next time when I connect my device, it does not show the installed maps.
2) There is no way to see if update to downloaded maps are available.
3) Message sync is a bit wierd. Why are there still message on OVI suite that I already deleted on my phone.
4) When I read a message using OVI suite, the indicator light on E72 still flashes.
5) Why is there an option, contact in mobile and contact on OVI, should it be same......................
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Apr 25, 2010
Right so Ovi Suite 2.1 doesn't appear to do anything with maps Maps Updater complains about another instance being active (have to kill NokiaMServer.exe process) and then can't find my phone via BT (Ovi can) Moreover, what does Maps Updater do? Does it update the maps, update the map sw? I can Never remember And what about Map Loader? Does that install new maps to the device, or update the Map sw? Wouldn't you expect that whichever sw is used to download new maps would also be able to check if there are newer versions available? And the amazing Ovi Suite (sarcasm) doesn't this do anything with Maps? Who knows... And free navigation for the N79??? Status? Will this ever be supported? The applications may as well be written in Finnish, because I sure as heck can't figure it out (BTW Helsinki is a lovely city though and the ppl are friendly, but a guy I met there with a N97 said he hated the darned thing and would be upgrading to an iPhone asap)
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Jun 10, 2010
I just upgraded my 5230 phone software and can no longer connect to the maps in ovi suite on my pc. I just get the error message that my internet isn't working, which isn't the case.I've rebooted my pc, and restarted the phone, same problem. I can access ovi maps on the phone but just can't get it to connect with my pc.can anyone help?
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Oct 29, 2012
I have a Nokia X6, I've connected it to my PC and downloaded the England map. It downloaded the Europe base map and the England map. When it downloaded it said 'On Phone' however when I open the Maps application on the phone it still says I need to get the maps.
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Apr 4, 2012
I've just upgraded to Nokia Maps Suite 2.0 via Noka SW Updater and everything looks OK (apart from the always present problems with Assisted GPS Positioning method). But now everytime I connect my phone to the PC with Nokia Suite, I always get the message that there is an application (i.e. Nokia Maps Suite 2.0) available to install. How do I get rid of this annoyance?
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Apr 30, 2012
a few days ago, I installed the map of Argentina and Chile on my C6-01 Belle, trough Nokia Suite 3.4.35. Those maps seems to be uncomplete, since as I browse the maps on Nokia Maps 3.09, the phone starts downloading the specific part of the maps I want to ses. Also, when I set Maps 3.09 offline, I cannot see parts of the maps.I tried to delete all maps from my C6-01 and downloading them again directly from the phone. Maps 3.09 refuses to download maps and gives me the error "unrecoverable download error'. Of course when I did that, I was connected to my home wifi.So, after all maps were removed from the phone, I installed them again through Nokia Suite, but that didn't solved the issue. Still my phone keeps donwloading parts of the maps as I browse them.
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Nov 5, 2011
is it justt me but i'm still unable to dowload or update maps using ovi suite ?i have a c5-04 and i tought that the new ovi suite would have resolve the persisting problem.i have try to erease the maps folder, reeboot, retry to update maps, but stil got message telling me that there is newer maps but it's impossible to dowload any.it was working just fine before the last 2 ovi suite update.Main reason i have a Nokia is the GPS option but now love is just fading away and it's deeply annoying.
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Feb 29, 2012
I am trying to update my Nokia Maps on an e6 running Belle using Nokia Suite and it just gets stuck on the dialogue "connectting to the map service". is this down at the moment?
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Jun 30, 2012
Ok. I am using 5800 xpressmusic. Today (30.06.2012) I updated my Nokia Suite to the latest version. My phones software version is up to date too. After update I decided to update my Maps too. But during update it said " no internet connection" and stopped to update process. There were no internet connection loss at that time because I was surfing internet. I tried again. This time it opened the list of maps (because my maps has gone during failed update process) But it could not download any maps. Nokia's circle is turning but no data is transfering. I tried Nokia Suite from Nokia Beta labs. After that I uninstalled/reinstalled nokia maps from my phone...[URL]
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Apr 11, 2012
Maps suite has been updated in Nokia store, from 3.0.95 to 3.9.95, in the last few hours.N8-00 pc059C9F6 Belle808 PureView pc059P6W5
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Apr 8, 2011
I get the message "can't install as you don't have enough space on C:" All my apps that gave me an option are installed on E: so I have none to delete from C:. I tried to delete Maps 3.06 and it appeared to be deleted in the App Manager but it still seems to be there and working. I have cleared all the web browser cache.
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Aug 8, 2012
Software update and the Ovi store recommended that I update to Nokia Maps Suite 2.0 on my N8 running Belle.I did so over the air from the Ovi store link. Installation didn't interact with me but phone eventually restarted. Maps wouldn't work i.e. selecting the shortcut or going into the menu and locating the Maps icon would not launch it and my wired headset WH-701 was no longer recognised when I inserted it. Checked installed apps - Maps not there.
Did a soft restart *#7780# and when the phone restarted had my headphones back BUT no maps Last night did the Ovi store link again from my broadband router this time with the phone in offline mode and wifi on. Installation was a lot more interactive giving progress on each app being installed. It did give a 'running out of memory on c: drive' error a couple of times (I had checked before the installation and had 25Mb). Phone restarted, maps was terrific, even showing locations of pics I'd taken with the phone and offering me public transport timetables in U.S. cities but ... headphones not recognized when inserted!
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Oct 9, 2011
I have problem to download maps into my phone (Nokia C6-00, last firmware v40.0.021). If I launch Ovi Suite (v3.1.1.90) and go to Maps section, screen "Connecting to the map service..." is displayed, but after while: "Couldn't connect to the service - There seems to be a problem with connecting to the online map service. If the problem doesn't go away, please try again later.".
I'm connected over WiFi and all is working normally. I tried connection over USB cable and bluetooth as well, restart computer and phone, reinstall Ovi Suite, format memory card, reinstall device software, reset to factory settings, full reset to initial state (*#7370#) but it wasn't worked.
Versions of the maps in my phone:
v3.06 11wk13 b01
MW OpenGL MN
Map version 0.2.44.110
If I launch maps in my phone and go to Update, there is option "Add new maps", after select appropriate map and click on Download is progress bar "Installing, please wait!" displayed, but process ends with error message "Map download failed!".
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Apr 13, 2012
How do I remove/uninstall Public Transport and/or Maps Suite from my N8/Belle? Public transport is useless unless you are traveling to those cities - it should be optional to load as are the maps.When I check via Nokia Suite on my PC I can see those apps listed as installed (see pics.). But I CAN NOT see ANY of those in Settings -> Installations -> Already Installed. Is there any other way to remove besides from resetting the phone?
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Jan 17, 2010
I've just recieved the N900 (UK on Vodafone) but straight away i've come across and error which means it's going back for a replacement handset - although Vodafone currently struggling to have the N900 in stock! The error is "internal error closing app". My concern now is reading lots of blogs i'm currently concerned that the N900 is not yet ready for the market and perhaps should be looking for something else. Is the phone the way forward?
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Feb 8, 2010
i tried updating my frens n86 today through ovi suite. after downloading the 147mb firmware the ive got an error msg saying 'internal module error'tried using different pcs witout luck. wat is the solution for this?
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Aug 17, 2010
My E72 is navigating fine with turn-by-turn voice instructions with spoken street names and street-level views of cities on the several continents from maps I had previously downloaded. All seems very fine. But Ovi Suite is giving me the bad news that it "Cannot find maps or voice guidance files on your device."
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Aug 24, 2010
Does anyone know how to get rid of the above. I have rebooted by removing battery but it still keeps appearing
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Jun 15, 2010
For the past few days I have tried installing some applications from the Ovi store but I always get the same error message (in Norwegian): "En kritisk intern tjeneste har mislyktes" (A critical internal service has failed). Why is this happening and what can be done to fix it? I have the Nokia X6, 16 GB, with firmware v 20.0.005. The message appears shortly after entering the ovi store on my phone. It used to work just fine..
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Jun 26, 2010
I Have NOKIA N95 {first version}.
I M trying to connect iT through USB CABLE to PC.
I M using WINDOWS 7
But i cant connect it.iT Doesnt Respond.
When i connect the cable it asks for option & then i select PC-SUITE.
In the phone nothing gets displayed, not even a USB logo & phone is not connected through pc-SUITE.
But it connects very well through MASS STORAGE.
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Aug 20, 2010
I've had my e72 since February, but I only just finally got around to downloading ovi suite on my PC. installation was fine, then it came to the part where it says to connect the phone, so I did that, but nothing happened. the thing on the PC said that I should select 'ovi suite' or 'PC suite' when it appears on the phone, but the home screen was blank. i've tried connecting it many times and still nothing. the phone lights up when i connect it to the computer, but it doesn't prompt me for the connection mode. i've checked the settings (currently on usb conn. mode: PC suite / ask on conn.: yes) but it's not asking me on connection, nor is there any indication on the ovi suite program that it is connected.
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