Nokia :: Intern Error Since Ovi Try To Update Maps 5800
Jan 6, 2010
i did plug my nokia 5800, ovi found out that my maps could be updated...it deleted all my older maps and as it tried to download the new one i always get this message "internal error the software faced an unknowed error.try again later" i have more than enough space on my memory card (5.3 Go free) , i tried downloading the france map piece by piece and it stille don't work, even with the language files which are about 2Mo . the download start with the progression bar but never end
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May 1, 2010
I have updated the firmware on my 5800 to version 31.0.101.I have tried to update Maps from version 3.01 to 3.03. Each time I try, the update fails.The on-air update fails without any detailed messages. The update via USB cable fails with an error message "unknown error code 5".Does anyone know what is wrong and how to resolve this problem?
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Aug 10, 2010
I've bought a new 5800 Xpress music recently and have three questions with Ovi maps:
1. I don't see any satellite (photo) maps when selecting the satellite mode in the display options; instead, the map is just filled with a pattern of alternating dark green and light green linear areas. How do I enable real satellite data, as shown in the attached picture?
2. The update speed of the map when navigating on foot or by car seems very slow. Is there some way to increase / improve this?
3. The phone doesn't seem to recognize really well if I hold it vertically or horizontally. Can I improve that behavior, or switch between manually?
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May 10, 2010
So i connect my Nokia 5800 XM all works great, i open OVI suite and go to maps. I want to downlaod the maps for my county to my mobile phone, and there start to come some problems.when i press maps on OVI suite, on the right side of the window i see the logo of the OVI maps and its in black/white and there is a text msg: "Internal Error" and Maps encountered a unknow error, try again later.So i did try but still the same, what is wrong, how to fix it? any help?
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Apr 7, 2010
I've been using Nokia Maps for my 5800 and have been very impressed (its not perfect but given its free).However, the only one bit that seems to *never* work is the traffic updates (I have tried several times).When using navigation, I choose update traffic¯, it says updated successfully¯ but I see no traffic anywhere (on the map, on the traffic update screen)Any ideas?
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Feb 21, 2010
When i turn on nokia maps on my 5800 it defaults to an old address. how can i update this to a new address.
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May 17, 2010
Since Ovi updated the maps I've had trouble using it. I have version 40 firmware which was installed by Vodafone when my device expired. Despite the update, Ovi maps just crashes the phone when I try to use it. The screen goes blank and I get all coloured lines flashing down one side and the phone reluctantly restarts.
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Jul 27, 2010
I updated my phone software to V.50.0.005 - custom version 50.0.005.352.02 - and since then the following features are not working/crash:Touch-screen doesn't respond in incoming calls, Real player is crashing when I open it, IM doesn't start, Finally, it appears I have a new messages in my answer phone that I don't.
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May 18, 2010
I have just reinstalled the firmware on my N95 ( via Ovi Suite, product code 0534851 - V. 35.0.002 ). Next, i wanted to update my Maps platform, because this firmware still has the classic Nokia Maps 2.0, and the Ovi Map Loader says i need to update to Ovi Maps 3.0 in order to download the maps. So, I installed the Nokia Maps Updater 1.0.12 (the latest, i suppose. i've just downloaded from the nokia website), I exited the Ovi Suite, started the Maps Updater, and i get this error: "Cannot get enough information about the phone [3].Unspecified error [1]." Tried it on a friend's E51 and same error.
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Jun 9, 2010
there i have currenly update my Nokia XPressMusic to FW 50.0.005. The update works well, but after restart of phone i lost my theme and the default symbian S60 Theme is started (light blue touch). I think this is not correct and want go into Settings to Change the Theme back to my Settings (default skin when i have buyed it, with changed background). But i can go into Settings > Personal -> Themes. I see the menu points now in Themes for 1-2 seconds and it goes back to the view of Personal.
I hope i have named the menu points correct, because i have german as language.
Details from *#000#:
- Softwareversion: V 50.0.005
- Datum d. Softwarevers. 23.03.2010
- Sonderversion: 50.0.005.269.007
- Datum d. Sonderversion: 11.05.2010
- Sprachpaket: 01
- Modell: 5800 XpressMusic
- Typ: RM-356
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Feb 27, 2010
I recently bought a 5230 on a talk mobile monthly contract and I'v had a few connection problems. First of all I can't check for updates for my phone or the software on it. I just get an error message which says 'connection error'.Similarly with Maps it simply won't connect to the internet saying 'something went wrong with the connection, please try again'.The other internet accessing functions of the phone, like the browser and ovi store etc, work fine. Does anybody have any ideas as to what the problem might be?
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Mar 17, 2010
I am not happy with the V 40 update for my device. The problems faced are,
1. Sometimes cannot accept calls - Error shown is request rejected
2. Music library get corrupted.
3. Camera doesnot flash on its own in low light.
4. Hangs quite a times.
5. Use OVI maps only to restart your phone.
6. Sensor controls are bad.
7. Installing a few applications gets it slow.
8. Clock doesnot display its time on the home screen.
I am seriously annoyed by this.First I did the update myself.I then visited a Nokia Care centre and the version was reinstalled. I still have the same problems. I have done it myself through the software updater and OVI suite. Thats means a total of 4 updates and still the errors are present.
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Feb 2, 2010
Looking at my Installed Applications on my 5800XM I realised that there are the following two entries:
Nokia Maps 9MB
Ovi Maps 7MB
Are they supposed to be both there? Shouldn't the Nokia Maps application have been overwritten when updated to Ovi Maps? Can I manually remove the Nokia Maps application to free these 9MB of C: memory?
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Mar 8, 2010
My nokia 5800 software version doens't updated from the last one year. when i cross check in site, current version & my hand set version are entirely different. my hand set version is 30.0.011.C01.01.
But in system its now like 40............... so here i wanted to know what would be the problem?please go through my model other details below.
Software version: V 30.0.011
software version date: 29-06-09
custom version: 30.0.011.C01.01
custome version date: 29-06-09
Language set: 19
Model: 5800 XpressMusic
Type: RM-356
i try to update it through mobile updater itself. But everytime its showing ' No update available'.
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Jan 5, 2013
I am receiving a strange error when trying to update the maps on my N8 via PC.The error is as follows:There isn't enough space left on your computer to update your maps or voice guidance files. free up some space from the drive C: and try again. You need 17.7GB, but at the moment, you only have 22.4GB left.Unless numbers have changed in 2013 22.4GBis MORE than 17.7?p.s. also tried on different pc with 27GB free and get the same error.Nokia suite version used is 3.7.22
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Feb 7, 2010
Can anyone help.... Nokia 5800 with latest firmware v40.. Had Nokia maps 3.01 and the compass was enabled in "MY POSITION" where we could either have it align north or align according to the route we take.Now downloaded maps 3.03, but the compass is stuck with the map facing north. Any amount of tapping on the compass is of no use. I went thru the manual and it says that we need to tap on the compass to either align the compass to the direction of travel, but it is of no use... When using either Drive to or Walk to function, the map is aligned to the direction of travel, but when we stop navigation, the compass is stuck back again facing north.Any help is greatly appreciated.
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Feb 5, 2010
I have nokia 5800 XM with recent firmware version. Downloaded and installed ovi maps 3.03 but when i'm trying to open the program it shows startup screen and closes automaticly. Tried to uninstall it and install once more, restore phone to factory settings, but the same problem. Previous version (not free) of ovi maps is working fine on my phone. The same problem on my friends phone nokia 5230. Both phones are in bought in Latvia, not locked with any operator and have dafault nokia firmware, not any specific operator software. But if previous wersion worked on my phone then the new version must work too, i think so, but it's not working
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Jan 21, 2010
I live in New Zealand and will be travelling too Hawaii next month, if I use the phone for GPS will I be charged for global roaming data?
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Aug 18, 2010
I have a Nokia 5800xm, I use ovi maps mostly off-line but every time I search or turn ovi maps on it keeps asking me for a connection?can someone please help me, its very annoying
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Feb 13, 2010
I have just purchase a 5800 phone. I have done all of the updates and it has Maps 3.0. When I try to navigate (Drive) it keeps coming up and asking me to Activate License - says that I have used 0/100 days.
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May 5, 2010
The GPS feature and Nokia Maps icon in the menu would suggest that the Nokia 5800 supports maps. My aim is to transfer maps onto the phone's memory card so I will not require an internet connection to use the feature. In Nokia PC Suite, clicking Maps takes me to a page that tells me to download Nokia Ovi Suite. I won't bore you with a rant on how bad my experience Ovi Suite is (it is terrible), but the end result is that clicking download on a map appears to transfer it to the phone, but no maps appear on the phone.
I recall there used to be a separate piece of software that allowed downloading and transferring of maps, but I cannot find it. Nokia appear to have removed it from the website, which is a shame, because it worked.
Is there a piece of software that is able to transfer maps to the 5800. Failing that, is there a way to transfer maps manually?
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Jan 24, 2010
Just installed the free ovi maps on my 5800. The maps are out of date. My estate was built in 2001 and doesn't show on the maps. I also have Google maps on my 5800 and maps and photo of my estate are there. Even my 3 year old navman in-car shows my estate. Mmmm free and oout of date. I'll stick to Google maps.
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Jul 3, 2010
I updated my Nokia 5800 Xpressmusic firmware to the latest version yesterday and I also installed the latest Ovi maps through Ovi Suite and everything installed successfully. However, when I go to maps on my phone, the GPS and satellites are working fine, but I can not see any maps appearing on my phone - just a grey/pale green background appears instead of the maps. Only if I zoom all the way out, then the world globe starts to appear, and then disappears as I try to zoom back in.
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Jan 25, 2010
After upgrading to 3.03, the Map app closes after 10 seconds. It might work but. Tried installing again via PC download, no change.
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Jan 30, 2010
Last week i´ve successfully updated my n5800xpress music with the latest fw 40.000.05 through NSU. Now i need some help with Ovi maps. So far i see there is a map on my device. It based on v3.01 09 and map ver 0.1.22.103. In order to use free Ovi maps so i need Ovi maps ver 3.03. These are some of my questions.
1.How to update my old Ovi maps to the new ver 3.03 through PC?
2.As i´ve read some of the thread regarding Ovi mapsthat in some case i maybe have to uninstall the old version. But when i check it through Application manager i couldn´t find neither ovi maps or nokia map but there is an Ovi store client in there.
3.Off topic. I wonder why when i start my fone sometimes some of the pictures in the contacts bar is not really in phocus? any suggestion?
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May 19, 2010
I have 5800 XM with firmware v50.0.005 and ovi maps v3 But whenever i try opening ovi maps it opens and closes automaticaly within 3seconds I have uninstaled the ovi maps and instald it again,i have also restored my phone to factory settings and then updatd my firmware and ovi maps But the problem with the OVI maps not working continues Does anyone else face the same problem Can someone help me find a solution?
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Jan 24, 2010
I'm using the new Ovi Maps version 3.03 on Nokia 5800 XM.I'd like to create a new, personalised POI (march).
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Feb 12, 2010
there are few things that should be better, for instance I can't use Ovi Suite as it doesn't support synch with Lotus Notes yet, so I still use PC Suite. Now I'm becoming crazy and maybe someone can give me some explanation. I tried to download the maps with the Map Loader, I can see on the left part of the window a lot of maps, but I do not se any info on which map is already installed ! Is it normal? And moreover, I'm not convinced by the amount of memory left on my SD card, the map loader show an amount and Windows a competely different.. who's lying?
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Feb 12, 2010
I have a nokia 5800 version 31.0.101 when I go to OVI maps no map is loaded the GPS works but the maps do not its all green, I can zoom out and see the world but if I zoom in there's nothing, it was working for my local area but I could not search or see anywhere else, I traveled 100 miles yesterday from where I lived but the map never loaded when I got there either.Today I have reinstalled the latest maps, (over written) that didn't work in fact I lost the local area now too. I then did a hard reset still no maps ,I installed the navigation maps from OVI. it updated the options to navigation but still no maps, so I am now at a loss I hope someone can help
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Mar 5, 2010
I have the latest firmware installed on my phone and i also have the latest version of ovi maps installed.But it does not want to connect online.I have both free wap with o2 and also have wireless connections available at both home and work.but it will not connect, everytime i try it says there is a problem connection not working or something to that effect.i have uninstalled and reinstalled numerous times, but still it wont work.
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Jun 25, 2010
The maps in my Nokia X6 16gb are gone after i ran an update in which it says will delete the old maps and voices to replace newer ones. Upon completion of the update, when i checked maps that are available in my device,Instead of new updated maps, there is only 1 map left which is Hong Kong and Macau, and i don't live in either one of it. Tried downloading the maps through the Ovi Suite, always got the message "The connection to the Ovi Maps server timed out"
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