Nokia :: 5800 / Connecting To Ovi Suite
May 12, 2010
Can someone help.I have just updates all my phone software (5800 XPress Music) and Ovi Suite but now when I try to connect the device via USB cable it keeps saying "Not connected in PC Suite mode".The phone is saying this is the mode and I have tried resetting both the PC and taking battery out of phone.please can someone help?
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Jun 24, 2010
I wonder when we'll have any feedback from Nokia Support? It must be the new Nokia Ovi Suite causing the problem because we all have the same problems. I have tried on three different computers with good stable internet connections and get the "connection timed out" error on all of them. Using Nokia 5230 and have tried both on XP and Vista.
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Jun 19, 2010
After installing the latest NOKIA software updater, the OVI Suite is not connecting to the map server. It stays: "Wait while retreiving the available maps." for ever. I unistalled the updater, but the problem is still there. Any ideas to solve this?
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Mar 8, 2012
My screen has is blacked out.I have downloaded and installed nokia suite 3.386. I want to save my contacts and messages to the computer.
I tried connecting the phone with the usb but because I dont see anything I cannot make the right choice. post a step by step guide which will enable me to connect my phone to the pc suite.
E.g (1. Click the menu, 2. then click left soft key. 3. then go down 3 times.)
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Dec 9, 2011
When ever i try to connect my Nokia X3 02 with Nokia Pc Suite,it doesnot connects and says that Setting File missing..
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Feb 24, 2010
I'm having trouble connecting fully my N900 to my laptop using the PC Suite software again.I got my phone earlier this month and i managed to connect the phone to the laptop then with no problem, however, yesterday, i reinstalled my windows xp like i do every few months and installed the nokia pc suite to my laptopn and now i am unable to transfer any media files i.e. music, films and such to my phone.i dont get this at all as the pc suite connects to the phone fine as it shows my calendar too and the image of my phone but everytime i transfer some files through Transfers videos section it doesnt recognise any phone. I usually add those media files through My Computer>Device with Removable Storage as an icon of the phone appears there but thats not even there anymore. I also notice on the bottom of main screen of the pc suite this message:Welcome to PC Suite Unfortunately your device is not fully supported by Nokia PC Suite.I dont know what that means and how to resolved it. I have followed every help/how to guide and FAQ i could find with no luck. I did everything correctly when i connected the phone to the laptop and i have installed and reinstalled the pc suite but again no luck.when i hoover over the phone icon on thre system tray of my laptop i noticed that: N900 (Storage Mode) connected in a non-compatible USB mode. is this the problem?
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Aug 22, 2011
My Nokia C3 firmware version is V7.20 and the new version is V8.63. But when I connect my phone to Nokia OVI suite and try to update my software. Then the message came no update available.
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Feb 23, 2010
Was using PC Suite 1.1 without a problem, then upgraded to Ovi Suite 2.1 and now can't sync Calender. Everything looks as though it's going fine... the task bar says syncing and gets right to the end, before displaying error code Sync Cancelled 80043c93
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Apr 21, 2010
I got a msg today from Nokia saying there was an update for the 5800.
But I am unable to connect the phone to the computer in pc suite mode.
I updated the software on the computer as required by the update, but then it would not recognise the connection to the phone so I cant update it.
I can connect it mass storage mode, but as soon as I connect via PC Suite the usb connection dies. I am able to connect via bluetooth, but this doesn't help as it says I need to conect via PC Suite to receive the update.
How would I be able to connect the phone to the computer via PC Suite mode to get the upgrade?
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Jan 18, 2010
I recently purchased a new N900 phone. After installing pc suite and connecting the phone to pc suite, I did not know what I did, but I found out my device now has all duplicate files/folders such as 2 video files, 2 music files .etc and they are all identical.
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Jan 20, 2010
I recently upgraded my Nokia software to OVI 2, or whatever its called. I will admit, it does look a bit better than the previous version, seems a bit nicer to use, and I like the fact that music, syncing and updating, is all now done from the same application.
Its about time I didn't have to have 3 separate applications installed for my one cellphone.
But I am having problems.
1. I use my phone to connect to the web, and within the first few minutes I was notified that OVI 2 has stopped working, and needs to close etc. I mean, I hardly used the app, and it crashes just from connecting to the web!?
2. I did a software update for my E63, and halfway through the update, OVI threw up an error and said the device was disconnected. I was nowhere near the USB cable. Thankfully, the software update must have completed, because the phone restarted, and when I checked my software version it was up to 2.00.21.
3. So, I unplugged the phone, plugged it back in to restore my contacts, etc. which worked fine, except I don't have any contacts. Why did the calender entries restore, but not the contacts? Luckily, I have all my numbers saved on my SIM anyways, so I just copied them from there.
Did I do something wrong during the backup/restore?
4. As I write this now, I thought I'd plug my phone in, and just check if I could do the restore again, but the phone no longer comes up with that selection menu allowing me to select PC Suite. I decided to restart my phone.
It has now frozen on the screen where you enter your PIN.
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Dec 4, 2011
Just purchased 6303i classic. Downloaded Nokia Suite. Tried every way to sync contacts but no success. Error message code 80043ab4. 1 suggestion was to uninstal Nokia Suite completely and start again. Have done that twice but contacts will still not sync. Same error number. At one point I found Nokia PC Suite and that synced my contacts, but I understand PC Suite is being discontinued and Nokia Suite is best flavour?
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May 10, 2010
So i connect my Nokia 5800 XM all works great, i open OVI suite and go to maps. I want to downlaod the maps for my county to my mobile phone, and there start to come some problems.when i press maps on OVI suite, on the right side of the window i see the logo of the OVI maps and its in black/white and there is a text msg: "Internal Error" and Maps encountered a unknow error, try again later.So i did try but still the same, what is wrong, how to fix it? any help?
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Jul 8, 2010
I have installed Nokia OVI Suite version 2.2.0.245 and attempted to sync my Nokia 5800 XpressMusic device but I'm having various problems getting the OVI Suite to recognize my device. For the most part, when the program will come up with a message saying "Please change the USB mode on your device to OVI Suite (or PC Suite) USB Mode". Now, I'm already in PC Suite mode but I still disconnect the USB cable and connect it again, selecting the PC Suite mode again on my device. This does not change anything as I still get the same error message. When I don't get this error message, and I try to sync my messages (for example), the application crashes. I'm running windows Vista SP2, and my Nokia 5800 has the latest firmware installed V 31.2.101 (installed today July 7th, 2010) I don't know if this is a known issue and anybody knows how to fix it. if not, I hope the folks at Nokia take note and consider this issue.
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Jun 8, 2010
I am unable to connect my laptop and my phone (5800 XpressMusic) through Bluetooth. When I run 'Nokia PC suite', it detects the phone, it also asks for the pairing code and then I get a message (on my laptop) - "Cannot authenticate the phone".
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Jan 27, 2012
What to do when my nokia 5800 express music is not getting connected with nokia store ?
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Feb 2, 2010
I have a Nokia 5800. I just upgraded today to the last version of the phone and maps. I have installed the ovi suite. All latest versions. From the Ovi I got the maps of Germany. Going to the Maps application I can see the maps, zooming in, out... looking for a location.
I want to work offline so in the options i have chosen only "Integrated GSP" (No a-GPS). But the problem I'm having is that the phone doesn't connect via the GPS antenna, the satellite icon is crossed out, the first bar of the signal yellow blinking and if i want to make a route to any location it says "waiting for GPS". I've been searching in the forum but i couldn't go further this point. It seems as i have the satellite signal deactivated.
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Jan 17, 2010
I am having trouble connecting my 5800 to my windows 7 laptop using the 5800 usb cable. It was working, now it doesn't recognise it. I have tried setting back to factory default and I have installed the latest firmware on the phone.
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Feb 15, 2010
My phone will connect to my WLAN at home for no apparent reason (as in I'm not using the any application which requires interweb) and when I get annoyed and disconnect from that because it is just EATING my battery it think "Jesus there's no internet connection" panics then connects via gprs or whatever. Now I turned off the email program because it is eating my battery constantly being connected and am having to charge it every night! But is there any way of making it so that it only connects when the program is open? Any thoughts?
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Mar 5, 2010
I have the latest firmware installed on my phone and i also have the latest version of ovi maps installed.But it does not want to connect online.I have both free wap with o2 and also have wireless connections available at both home and work.but it will not connect, everytime i try it says there is a problem connection not working or something to that effect.i have uninstalled and reinstalled numerous times, but still it wont work.
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Feb 2, 2010
I've recently installed an update to my ovi store on my nokia 5800 through the ovi suite and it doesnt work. It won't open up at all! I can't install or uninstall anything it keeps saying that it's "unable to start operation: installer already in use" its a pain, can anyone help me please?
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Mar 31, 2010
A problem occurs when I try to connect my Nokia 5800 XpressMusic in PC suit mode. I have a PC that uses windows Vista. It shows the problem with the MTP driver. MTP driver is not successfully installed. what should I do?
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Apr 16, 2010
My 5800XM has stopped connecting to the internet.If I go to, say the Ovi Store, I get the frot page, but instead of going to the Store, it returns to the previous screen. The same happens with other websites, too. The phone usually asks how I wish to connect - WAP, wireless network and so on, but it is no longer doing so. I do hope I have just inadvertently changed a setting or something, as I have just got my phone back from being repaired, which took nearly 3 weeks.
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Jul 3, 2010
My 5800 xm will not connect to the internet via my netgear dg834gt router.The phone connects to the wifi connection but it will not load up a web page.It will work via 3g.I've been through the routers settings and the phones mac address is there and is set for access the same as my pc (which is working fine).
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Apr 21, 2010
I just got this phone today but it keeps connecting to the internet via 3g and i dont know how to settle this problem.
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Feb 25, 2010
I was having trouble connecting my nokia 5800 as MTP device to my windows 7 machine. After reading some suggestions on the forum I removed my memory card and vola it recognized the nokia 5800 as MTP device installed all its drivers. I then used Latest OVI to sync music to my 5800.
After the sync when I try to refresh the music library, it just opens and the scanning window and closes it without adding any thing. Similarly if I try to set an image as the wallpaper when I click on image earlier it used to bring up the list of images on the memory card but now it is coming up blank. The firmware is V 4.0.
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Sep 24, 2011
vth my x201..it is not connecting to ovi suite or pc suite..coz of vch i m unable to use it as modem for internet connetions....since i bought it it is nt cnncting tu ovi suite...i gave it to nokia care center bt of no use..
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Nov 6, 2010
I need to back up all my contacts to PC. As far as I know the best way to do it is using SE PC Suite (if there is any other simpler ways of doing that please let me know as well) I downloaded latest PC Suite from SE website. Everything is goes well till it starts pairing up C905 and computer. Computer can see the phone, so does the phone, I can establish bluetooth connection from PC own software. But not through PC suite. After I am filling in passcode on the phone, few moments later, there is warning message, that pairing failed. I reinstalled PC Suite few times and it doesn't work. Do I need any specific drivers, for bluetooth to install on my comp? I am using Vista pro.
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Nov 10, 2010
I'm connecting my phone via PC Suite, but can't find where my Notes are stored...
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Jun 18, 2010
I used the Ovi suite to install the free maps on my E72 which work great but the software itself is very poorly written, too many bugs and problems so i would like to uninstall it and use the PC suite instead. can I now update my phone using the PC suite with it's updater software or do I have to now rely on the Ovi suite.
The reason I ask instead of having two pieces of software is i want to a Vista/XP (two machines) clean install followed by a Ghost DVD so the smaller image the better (plus i dont like to have **bleep** installed on my machine:-)
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Jan 29, 2010
Can i tranfer data from PC suite to OVI Suite - I need transfer all data from Nokia 6230i to new Nokia 6303 classic, or how to do it?. N 6230i is not connectable to OVI suite!
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