Nokia :: OVI Suite - Crashes Just From Connecting To Web - Frozen On The Screen Where Enter Your PIN
Jan 20, 2010
I recently upgraded my Nokia software to OVI 2, or whatever its called. I will admit, it does look a bit better than the previous version, seems a bit nicer to use, and I like the fact that music, syncing and updating, is all now done from the same application.
Its about time I didn't have to have 3 separate applications installed for my one cellphone.
But I am having problems.
1. I use my phone to connect to the web, and within the first few minutes I was notified that OVI 2 has stopped working, and needs to close etc. I mean, I hardly used the app, and it crashes just from connecting to the web!?
2. I did a software update for my E63, and halfway through the update, OVI threw up an error and said the device was disconnected. I was nowhere near the USB cable. Thankfully, the software update must have completed, because the phone restarted, and when I checked my software version it was up to 2.00.21.
3. So, I unplugged the phone, plugged it back in to restore my contacts, etc. which worked fine, except I don't have any contacts. Why did the calender entries restore, but not the contacts? Luckily, I have all my numbers saved on my SIM anyways, so I just copied them from there.
Did I do something wrong during the backup/restore?
4. As I write this now, I thought I'd plug my phone in, and just check if I could do the restore again, but the phone no longer comes up with that selection menu allowing me to select PC Suite. I decided to restart my phone.
It has now frozen on the screen where you enter your PIN.
When I come to open nokia ovi suite v2.2.0.241 while it is opening it crashes and i get the error Nokia Ovi Suite 2 has stopped working. I have tried uninstalling and reinstalling and the problem still occurs. These are the details of the error i am getting and i also included a attachment that shows a preview image of the crash.
Problem signature: Problem Event Name: APPCRASH Application Name: NokiaOviSuite.exe Application Version: 2.2.0.241 Application Timestamp: 4c1b6010 Fault Module Name: NokiaH264HPMPDecTFilter.dll Fault Module Version: 1.0.4.0 Fault Module Timestamp: 4c062e83 Exception Code: c0000005 Exception Offset: 0001339c OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1033 Additional Information 1: 614f Additional Information 2: 89ba3b1ae616352990305316d61015e6 Additional Information 3: 5645 Additional Information 4: 91ea934ce054b8001697d163f3713832
A few days ago I updated 2.2.0.2.4.1 to 245. Now the software always crashes when syncing (Bluetooth & USB) with Outlook 2010 x64. My OS is Win 7 - X64. It's really frustrating beeing not able to sync anymore. Does anybody Know an alternative software for this?
Previous version was just fine, updated to new version tried, uninstalling, reinstalled. etc but crashes every time. Was initially ok, when outlook was not selected as conduit. But then changed contacts, notes and cal to outlook and Boom. Instant disaster.
I newly installed the latest Ovi Suite 2.2.0.245 and it crashes when synchronisation with Outlook 2003 is initiated. Syncing the messages works. OS is Vista 32-bit. I could send a dump-file to the Nokia support, if desired.
Nokia c6-00 brand new. Ovi Suite 2.2.0.245 - downloaded and installed today Windows XP SP3 Outlook 2003 SP3
When I go in to Tools > Options then select Contacts and select Microsoft Outlook, Ovi Suite crashes. There is the first Nokia phone so there has been no other Nokia software installed on this PC before.
Can someone help.I have just updates all my phone software (5800 XPress Music) and Ovi Suite but now when I try to connect the device via USB cable it keeps saying "Not connected in PC Suite mode".The phone is saying this is the mode and I have tried resetting both the PC and taking battery out of phone.please can someone help?
I wonder when we'll have any feedback from Nokia Support? It must be the new Nokia Ovi Suite causing the problem because we all have the same problems. I have tried on three different computers with good stable internet connections and get the "connection timed out" error on all of them. Using Nokia 5230 and have tried both on XP and Vista.
After installing the latest NOKIA software updater, the OVI Suite is not connecting to the map server. It stays: "Wait while retreiving the available maps." for ever. I unistalled the updater, but the problem is still there. Any ideas to solve this?
My screen has is blacked out.I have downloaded and installed nokia suite 3.386. I want to save my contacts and messages to the computer.
I tried connecting the phone with the usb but because I dont see anything I cannot make the right choice. post a step by step guide which will enable me to connect my phone to the pc suite.
E.g (1. Click the menu, 2. then click left soft key. 3. then go down 3 times.)
I'm having trouble connecting fully my N900 to my laptop using the PC Suite software again.I got my phone earlier this month and i managed to connect the phone to the laptop then with no problem, however, yesterday, i reinstalled my windows xp like i do every few months and installed the nokia pc suite to my laptopn and now i am unable to transfer any media files i.e. music, films and such to my phone.i dont get this at all as the pc suite connects to the phone fine as it shows my calendar too and the image of my phone but everytime i transfer some files through Transfers videos section it doesnt recognise any phone. I usually add those media files through My Computer>Device with Removable Storage as an icon of the phone appears there but thats not even there anymore. I also notice on the bottom of main screen of the pc suite this message:Welcome to PC Suite Unfortunately your device is not fully supported by Nokia PC Suite.I dont know what that means and how to resolved it. I have followed every help/how to guide and FAQ i could find with no luck. I did everything correctly when i connected the phone to the laptop and i have installed and reinstalled the pc suite but again no luck.when i hoover over the phone icon on thre system tray of my laptop i noticed that: N900 (Storage Mode) connected in a non-compatible USB mode. is this the problem?
My Nokia C3 firmware version is V7.20 and the new version is V8.63. But when I connect my phone to Nokia OVI suite and try to update my software. Then the message came no update available.
I recently purchased a new N900 phone. After installing pc suite and connecting the phone to pc suite, I did not know what I did, but I found out my device now has all duplicate files/folders such as 2 video files, 2 music files .etc and they are all identical.
Just purchased 6303i classic. Downloaded Nokia Suite. Tried every way to sync contacts but no success. Error message code 80043ab4. 1 suggestion was to uninstal Nokia Suite completely and start again. Have done that twice but contacts will still not sync. Same error number. At one point I found Nokia PC Suite and that synced my contacts, but I understand PC Suite is being discontinued and Nokia Suite is best flavour?
Is anyone else having problems with their computer crashing when you connect your phone to the computer via USB cable? This was a pre-existing problem before but it was solved by checking USB debugging (or vice-versa). But after the software upgrade to 4.0.4, I get the blue-screen-of-death and the computer crashes every time no matter which setting I choose for the USB debugging. This makes it almost impossible to transfer files between my computer and phone.
I cannot find the equivalent of the enter button on the on-screen keyboard. Where is it? I always have to slide the physical keyboard open to press enter. It gets kind of annoying.
(1) When connecting to wall-charger at night, device does not automatically enter bedside mode, even though specified in settings. When manually entering bedside mode, the screen goes black after several seconds; unplugging the device reveals that the device is in bedside mode, but isn't known because of black screen.(2) When connecting to USB-charger to my PC, the phone enters bedside mode and stays in bedside mode like it should.Device info9550Verizonv5.0.0.1015 (Bundle 1656, Platform 4.2.0.442)Apps and free spaceFile free before battery remove/replace: 116765295 Bytes File free after battery remove/replace: 118299711 BytesDid a battery pull fix your issue
vth my x201..it is not connecting to ovi suite or pc suite..coz of vch i m unable to use it as modem for internet connetions....since i bought it it is nt cnncting tu ovi suite...i gave it to nokia care center bt of no use..
I need to back up all my contacts to PC. As far as I know the best way to do it is using SE PC Suite (if there is any other simpler ways of doing that please let me know as well) I downloaded latest PC Suite from SE website. Everything is goes well till it starts pairing up C905 and computer. Computer can see the phone, so does the phone, I can establish bluetooth connection from PC own software. But not through PC suite. After I am filling in passcode on the phone, few moments later, there is warning message, that pairing failed. I reinstalled PC Suite few times and it doesn't work. Do I need any specific drivers, for bluetooth to install on my comp? I am using Vista pro.
I purchased the Nokia Lumia 920 just under a month ago, a few times it's blacked out and i've done a reset (hold volume button and power button down) and it's worked, this time however when I done that reset the screen is not working, the side buttons are working but the touch screen is not working at all, I've tried reseting it multiple times, with holding both volume buttons with the power button and holding down one or the other the with power button and camera button, I've tried removing the sim but with no resolution and I don't know what else I can do. I know chances are I will have to take it to a store but I thought I would try on here first.
My Lumia 800 has gone crazy. This is a replacement phone for the last Lumia that I got that turned off one day and then didn't turn back on. I have had this one for only three weeks.Last night at about 9pm, before I got any New Year messages the screen of my phone changed to a multi coloured static looking screen and I couldn't do anything to fix it.I could hear messages coming through occasionally and the phone rang a few times but I was unable to answer it due to not being able to see what I was doing.I have tried doing a soft reset to no avail and I have also drained the battery til it went dead and have recharged it, but have not had any joy with it today either.This phone has not been dropped or damaged in any way, so I have no idea what is going on.
Had this phone for one month. When I tried to shut it down today, it stayed on the 'nokia' screen for a few hours. I tried to forcefullly shut it off by pulling out the battery. The fone shut off. But, when I place the battery back and turn it on, it stays at the same 'nokia' screen. Tried this a few times and no help yet.Any ideas anyone? Any way to reset the phone without losing my photos,videos, voice recordings and music?
I used the Ovi suite to install the free maps on my E72 which work great but the software itself is very poorly written, too many bugs and problems so i would like to uninstall it and use the PC suite instead. can I now update my phone using the PC suite with it's updater software or do I have to now rely on the Ovi suite.
The reason I ask instead of having two pieces of software is i want to a Vista/XP (two machines) clean install followed by a Ghost DVD so the smaller image the better (plus i dont like to have **bleep** installed on my machine:-)
Windows Vista, 32-bit, Home Premium, Service Pack 2
Nokia 5530 XpressMusic
Problem: BSOD (Blue Screen of Death) occurs constantly.
I think the problem is the phone drivers (via cable). The program itself shouldn't be it.I made a system recovery, which worked. And my computer was restored. But when I tried once again the same problem occurred. How can I use the phone with the computer without getting the BSOD?
Can i tranfer data from PC suite to OVI Suite - I need transfer all data from Nokia 6230i to new Nokia 6303 classic, or how to do it?. N 6230i is not connectable to OVI suite!
How can I make my nokia E71 sync back with PC Suite after I started using OVI Suite? I have a Nokia E71, and i was using Nokia PC Suite to sync it with my outlook 2007 it all worked fine, contacts, to do notes and calendar (i wasn't syncing mail cuase i use gmail), untill the new ovi suite came out and i decided to try it since It sounded better.turns out It really sucked this ovi suite!! one of the worst softwares I've ever used, it duplicated all of the appointments that had color categories in outlook 2007, it is dead slow to sync!!!(i mean reeeaaly slow), even tough the Suite integrates more stuff in to one place it has reduced funcionality to sync stuff with my phone, it offers less funtions, not to mention that the user interface sukcs (its poorly desingned, it takes long to accses stuff, it shows me stuff as if it was advertisement).PC suite was very simple but funcional, oviously i went back to pc suite, to my surprise i couldn't sync, pc suite & the phone would do as if they were syncing, but when i checked at the end it wouldn't sync stuff.
I got this phone 3 months ago, and it paired with PC Suite perfectly, till few days ago, when i lost connection with it, and now PC Suite and OVI Suite can't find my phone. I checked bluetooth device that im using, and made sure that phone bluetooth is on. In Attachment is shown how PC Suite and Bluetooth react when i try to reconnect the phone.
