Nokia :: OVI Suite - Crashes Just From Connecting To Web - Frozen On The Screen Where Enter Your PIN

Jan 20, 2010

I recently upgraded my Nokia software to OVI 2, or whatever its called. I will admit, it does look a bit better than the previous version, seems a bit nicer to use, and I like the fact that music, syncing and updating, is all now done from the same application.

Its about time I didn't have to have 3 separate applications installed for my one cellphone.

But I am having problems.

1. I use my phone to connect to the web, and within the first few minutes I was notified that OVI 2 has stopped working, and needs to close etc. I mean, I hardly used the app, and it crashes just from connecting to the web!?

2. I did a software update for my E63, and halfway through the update, OVI threw up an error and said the device was disconnected. I was nowhere near the USB cable. Thankfully, the software update must have completed, because the phone restarted, and when I checked my software version it was up to 2.00.21.

3. So, I unplugged the phone, plugged it back in to restore my contacts, etc. which worked fine, except I don't have any contacts. Why did the calender entries restore, but not the contacts? Luckily, I have all my numbers saved on my SIM anyways, so I just copied them from there.

Did I do something wrong during the backup/restore?

4. As I write this now, I thought I'd plug my phone in, and just check if I could do the restore again, but the phone no longer comes up with that selection menu allowing me to select PC Suite. I decided to restart my phone.

It has now frozen on the screen where you enter your PIN.

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Nokia :: Ovi Suite Crashes When I Try To Open It

Jun 25, 2010

When I come to open nokia ovi suite v2.2.0.241 while it is opening it crashes and i get the error Nokia Ovi Suite 2 has stopped working. I have tried uninstalling and reinstalling and the problem still occurs. These are the details of the error i am getting and i also included a attachment that shows a preview image of the crash.

Problem signature:
Problem Event Name: APPCRASH
Application Name: NokiaOviSuite.exe
Application Version: 2.2.0.241
Application Timestamp: 4c1b6010
Fault Module Name: NokiaH264HPMPDecTFilter.dll
Fault Module Version: 1.0.4.0
Fault Module Timestamp: 4c062e83
Exception Code: c0000005
Exception Offset: 0001339c
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 614f
Additional Information 2: 89ba3b1ae616352990305316d61015e6
Additional Information 3: 5645
Additional Information 4: 91ea934ce054b8001697d163f3713832

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Jul 9, 2010

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