Nokia :: 5800 Nav Ed - Frozen Screen During Shut Off - How To Reset Without Losing Photos / Videos
Jan 5, 2010
Had this phone for one month. When I tried to shut it down today, it stayed on the 'nokia' screen for a few hours. I tried to forcefullly shut it off by pulling out the battery. The fone shut off. But, when I place the battery back and turn it on, it stays at the same 'nokia' screen. Tried this a few times and no help yet.Any ideas anyone? Any way to reset the phone without losing my photos,videos, voice recordings and music?
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Feb 14, 2010
I have a Nokia 5800 XpressMusic. I accidentally deleted all the pictures and videos from Gallery Images& Videos. Do you think that I can recover the phone pictures? Or someone could send me them?
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Apr 14, 2012
In my Nokia 5800 XpressMusic till last month when i was transferring any mp4 video file , my pc suite automatically converted them into supported format ie; WMV.But now files r not being transferred..
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May 6, 2012
My iphone has a frozen screen. It will not turn off to reset. What can I do?
Info:
iPhone 3GS
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Jun 21, 2010
Since I can't reboot with memory card, my main screen is completely wrong, I can't see my four shortcut icons (I can see only hover icon), green (last calls) and red buttons doesn't work, two bottom icons (num keyboard and contacts) doesn't work too. So if I want to insert hard reset code, I canīt. Restart without memory card and SIM card, shut down-power up and restore factory settings canīt solve my problem.
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Jun 9, 2010
I'm rinning version firmware V50.0.005 and have just updated to the latest Ovi Sat-nav. Now when one of my alarms triggers it won't shut off. Pressing stop on the screen gets a response from the hand set (it vibrates) but the alarm just keeps on playing.
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Aug 25, 2010
Trying to do the mandatory reset for the password on a hotmail account and all roads (edit, delete, validate) lead to a frozen "Login" screen.
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Feb 24, 2012
my nokia n8 is not showing any photos or videos when i go to my gallery. it just shows a back blank sceen. iv tried looking in my file manager but it wont show me them there either i recently had to delete lots of stuff from y phone memory so im wondering if i deleted some software or something?
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Nov 12, 2011
My nokia c6 photos and videos apps.can not be open and fail to refresh itself.
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Aug 24, 2015
New phone still not used to it....
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Feb 11, 2010
I cannot play .mp4 videos on my new Nokia 5800 I have tried using OVI and mass storage connections. Some files will play but most will not, I have checked everything ie codec, res. frame rate etc it all seems OK. I have looked at the files on the memory card and they all match the pre-installed flies, cannot understand? Please help
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Jul 17, 2015
Dropped phone 3 stories out of a window and LCD and screen broken and wont turn on so cannot retrieve data, pictures or videos it wont sync to computer and I don't know the username or password of the Gmail that is connected to the phone.
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Feb 13, 2010
I have a problem with camera and video player.
About camera:
When I turn on the phone and go to the camera it works. I can take few photos and close it. But when I try to run it again there is only black screen. I have to reset my phone to open it once again.
About videos:
Very similar problem. I can watch few videos, but If I close the player and run it again, there is only sound and black screen. I must reset my phone to watch it again...
I have FW v31 and it's the newest software provided by my operator.
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Nov 28, 2015
My puppy cracked the glass on my Galaxy S5. There are some very impt pictures from construction damages to my home. When the glass was fixed the phone was given to me without my password and then I noticed it had been wiped.
It had been at a previous store for some time while they waited on the screen and then went to another place where it was replaced overnight. Both places are claiming they did not wipe my phone. Now I have a blank phone with no proof of thousands of dollars worth of damages. It was not backed up on google.
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Jun 10, 2010
I had a Nokia 5800 Xpress, and it was always locked using "Phone Auto Lock" due to having sensitive information contacts, sms, emails etc. as below
Menu > Settings and Phone > Phone mgmt. >Security > Phone and SIM card > Phone autolock period
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Apr 19, 2012
My nokia 5800 takes many time to autofocus i.e. changing of bracket from yellow to green. Firstly I can see zooming of lens in and out during autofocus, but now I can't. As a result the pic it shoots is blurred. When i compare the picture quality of 5800 with 5233 (2 mp), I found quality of 5233's pic is far better than 3.2 mp carl zeiss lens.
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Apr 13, 2010
After cleaning up my 5800 by:
- backup phone memory /c to /e
-*#7370#
- restore phone memory from /e to /c
Except for reorganizing my menus and reinstalling fring and opera mini everything was ok. But YBrowser was also missing and reinstalled that one but it pompted with "Certificate epired". Setting back the date resulted in "Cetrificate not yoe valid" How can I get around these terrible certificate check?
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Aug 5, 2015
Was on my way to work today, listeting to music with the phone (fully charged) in my pocket.The music stops playing and when I look at the phone, it's just rebooting. When the phone starts again, I see the factory reset home screen. It is all wiped, no contacts, photos etc etc.Could this be some sort of bug in the phone? Or could someone have wiped it remotely without my permission?
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Apr 22, 2010
I have a problem with ovi suite 2.1.1.1... when syncing photos it automatically syncs videos as well. This is basically OK, but the problem is: not only my own recorded videos are synced, but also video podcasts which I have downloaded on my phone, and any other videos I might have put on my sd-card.This is sometimes a few hundred megabytes, so it always takes ages to synchronize my photos.Is there a way to make Ovi Suite sync only pictures, not videos? Or is it possible to only sync videos that were recorded on the phone itself, not downloaded podcasts etc.?
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Nov 12, 2011
Ive purchase my nokia c6 to replace my trusted nokia 5610 xpress music which ive been using it for the past 5 years without any problem....Bt now my new nokia c6 photos browser and videos cant b refres and i cnt open it.
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Apr 24, 2012
I have a Nokia Lumia 710 and when it was connected to my PC (via USB, using Zune) I deleted the already sync'd photos and videos that existed on my PC (in Documents&SettingsAdministrator..) and (unfortunately) the Zune software automatically erased these files from my phone!In order to use a PC undelete software for my phone, the phone needs to appear as a drive letter (ie. G:) on my PC when connected. How can this be accomplished? When I connect it, it doesn't appear as a drive letter (tried it in Windows XP and Vista). I already tried undeleting the files on my PC but the undelete software couldn't do this.
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Apr 11, 2012
When i download something it never finish downloading,can't view my photos and videos and it just says general error
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May 27, 2011
My c6 01does not show any images.when i open the photos,it shows empty..bt i can view them by opening the memory card..i cant set a song for slide show. It simply shows "no songs",eventhough i hav several songs in my phone.
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May 10, 2012
why my c6-01 cannot delete pictues and videos that i captured? when i try to delete that pictures the general error comes out.can the type of memory card that uses can make this problem overcome?
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Jul 4, 2012
I'm having a problem accessing photos and videos taken using my N8. Usually, such files are accessible by plugging it to a computer, with the phone either set to PC Suite or Mass Storage Mode.That was before. Now I can't. I've just noticed it just a week ago or so, and this problem still continues until now.I'm not sure what caused this, and I didn't have this problem before. I'm not sure either if this problem was caused by my recent update to Nokia Belle.Old photos and videos taken are completely accessible but the new ones I've recently captured are not accessible via PC Suite or Mass Storage Mode. It does not show in my PC or my laptop (both runs on Windows 7). The photos and videos are only accessible in the phone itself. The only way for me to transfer recently taken photos and videos is by sending it via Bluetooth to my laptop, which is very time consuming.
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May 19, 2010
I have lost all the photos and vidoes on my 5800. I did not delete them or edit or do anything with them. One day I was looking at them and then the next day when I wanted to access them they were all gone.
Not long after it happened I did a back up and updated the firmware to v50. Everything else works fine.
They seem to be still on my phone as the images I have downloaded from ovistore wont re download but I can make them wallpaper through ovistore. And when I access my photos and videos through my computer they are still there. I just can not get to them on my phone.
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Apr 12, 2010
I have a issue with my Nokia 5800 XM.instead of resetting in to Factory default.I have hard reset the phone. After that my service provider (Dialog GSM Sri Lanka) send me the MMS,and GPRS settings. But I cannot connect. It says connection not available WEB: anable to perform operation and when I tried to connect the wifi it asked the wap key and wont connect but the wifi icon is displayed on the top and I need to restart the phone to get red of it. This was working fine before.
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Dec 5, 2011
Last week I noticed that all my photos and videos have are missing from gallery and i thought I might have deleted them accidentally, but discovered tht after taking a picture they go missing withing a short time, A carefull search with OVI suite and my PC revealed tht all the videos and photos are still in the E;mass memory but for some reason I cant access them from my phone.
I also noticed tht there seem to be a problem with the E:mass memory when I access it through file manager. I cannot access any of my folders saved in the E: memory.
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Sep 8, 2011
I have copied a load of songs and pictures from Windows to my E6 microSD card.The songs are working nicely, no problem there (= SD card working properly).The photos don't appear in the gallery/photo browser. When I reboot, the phone claims it is scanning for new media, but the photos don't show up.
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Jun 5, 2010
I am having problems with my Nokia 2330 - Cant seem to be able to send or receive photos. When I receive a photo text from someone. the following message keeps saying "Uknown network error" and I cannot view it at all, I have tried to retrieve it, but wont do it. Also I cant send photos, which is rubbish. My phone lets me take photos and they get stored no problem.
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Nov 28, 2012
I have accidentally deleted a folder containing some very important work related files from my Nokia E6 They were stored on the phone memory.
Unfortunately, they have not been backed up and its just typical that I was only recently planning to upload them onto my laptop.
Is there any way I can retrieve them? By maybe using a file recovery software or from the phone itself.
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