Nokia :: [ 5800] Errors With Opening And Working Of Camera And Videos
Feb 13, 2010
I have a problem with camera and video player.
About camera:
When I turn on the phone and go to the camera it works. I can take few photos and close it. But when I try to run it again there is only black screen. I have to reset my phone to open it once again.
About videos:
Very similar problem. I can watch few videos, but If I close the player and run it again, there is only sound and black screen. I must reset my phone to watch it again...
I have FW v31 and it's the newest software provided by my operator.
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Jan 27, 2010
i turn on my nokia 5800. i can play all videos on the internet and on my phone at the minute.then whenever i go to the camera i can take one picture but when i press the back button it just shows me a black screen an i cant take photos anymore, also whenever i switch to video mode it also just shows me a black screen.whenever this problem occurs i can no longer watch any videos on my phone or watch any Internet videos as i just get audio and yet again the black screen. ive just tried a soft reset and no luck.only way to fix this until i access the camera again is to turn of my phone and turn it back on but this only fixes the problem until i go on camera.anyone have a solution to this problem or had this problem before?
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Apr 19, 2012
My nokia 5800 takes many time to autofocus i.e. changing of bracket from yellow to green. Firstly I can see zooming of lens in and out during autofocus, but now I can't. As a result the pic it shoots is blurred. When i compare the picture quality of 5800 with 5233 (2 mp), I found quality of 5233's pic is far better than 3.2 mp carl zeiss lens.
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May 8, 2010
my phone has been fine for about 10-11 months, but last month the camera has stopped working, it wont start from the button or the application. After i click the button or the application a loading circle is around the picture of the camera to show its on but it just leaves the app open i cant open it.
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Jun 15, 2010
I've had my Nokia 5800 for a year now, and recently my camera has just stopped working. I press the camera button on the side and it doesn't load, and even going via menu>applications>camera doesn't work.
However, after pressing the camera button and going via the menu, the green circle shows that camera is open even though it isn't.Sometimes when i turn it off and on again, it will take on photo then stop working.Does anybody know what I can do?
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Sep 20, 2011
I recently changed from o2 to Vodafone, ever since the camera and video do not work on my phone.Any ideas?
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Sep 26, 2011
I'm using Nokia N8-00 and I'm from India. I updated my mobile to Anna last week, but after update front camera is not working, even I cannot make video calls as other person cannot see me.mAlso log entries do not show entries for GPRS/WiFi connections. I took mobile to Nokia Care but even they could not be able to detect or solve my problem.
(As yoou can see in attachment, is shows blank when swithed to front camera)
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Aug 24, 2010
Just got this phone and have a question, when i enter a route the speed limit function works and the speed camera detection works.Is there anyway to get this working in free map mode.
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Mar 9, 2010
I just bought a 5800 and updated to latest firmware.
Everything works fine except the camera. When I active the camera I can see that the application is started (seeing the indication in the menu) BUT I can't see the application. Thus I cannot take pictures.
Another question I have. Is there a setting in the emailsetup to prevent emails being deleted from the server when I deleted them on the phne?
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Jul 4, 2010
Why does my phone lag really badly after I updated to v50 from v40 using Ovi Suite (via USB)? The kinetic scrolling is really unresponsive now and I also get system errors when I tried to install Skype for Symbian phones.I thought software updates were meant to improve the phone?I am sure I'm not the only person encountering this problem. Will there be a fix soon Nokia?
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Feb 14, 2010
I have a Nokia 5800 XpressMusic. I accidentally deleted all the pictures and videos from Gallery Images& Videos. Do you think that I can recover the phone pictures? Or someone could send me them?
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Dec 22, 2012
i update my phone software belle fp1 to fp2.now i can't use front camera to take picture & video.how can fix it.
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Aug 3, 2012
a few days ago I accidentally dropped my phone and since then the camera has gone weird. When I look at the camera the shutter is not there and it looks like I'm about to take a photo. Its almost like the shutter is stuck. When I go onto my camera app there is no picture and it looks like I am in a dark room when I am not, but the options, exit and ect show up. I have dropped my phone a few other times especially on worse surfaces but this time it has just stopped working?
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Apr 14, 2012
In my Nokia 5800 XpressMusic till last month when i was transferring any mp4 video file , my pc suite automatically converted them into supported format ie; WMV.But now files r not being transferred..
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Oct 24, 2011
My camera has stopped working on my nokia 5800 press camera button and it just goes back to menu screen. Tried camera through apps does same thing and it does not show it open also. It will not play any videos just sound. I watch bbciplayer a lot on my phone and all I get is sound it just comes up and says unable to play video or sound but I can hear the sound. Just not see the video and also vidoes what I have took on my phone done soft and hard reset firmware update.
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Oct 7, 2011
I was having problem with my camera. It won't work! an error message appear. "unexpected error occurred. Please restart camera/phone." Even if I do so, the problem is still happen.
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Jan 17, 2012
When I open up my nokia c5-00. Front camera there is a message "Unexpected error occurred. Restart phone." and the front camera doesn't come up.
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May 13, 2010
I've been trying without success to install the new firmware update. I've tried re-installing using the Nokia Software Updater, but kept getting Device Recovery errors and the phone turned off and lost its connection. After reading other posts, I did a soft reset on my phone then re-installed the firmware without anymore However, now the phone WON'T TURN ON AT ALL! When I press and hold the Power On/Off button on the top, it makes a buzzing sound, but the screen stays dark and doesn't turn on. Before you ask, the phone battery was fully charged. My 58000 is totally unusuable. How do I get it to power on?
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Mar 31, 2012
ive tried everything, why wont my camera work. it works through instagram?
Info:
iPhone 4
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Dec 8, 2012
Opera mobile is not opening in my c7.Error is ' HOME SCREEN feature not supported '
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Feb 8, 2010
My 5800xm reboots whenever I try opening Themes menu. I had downloaded a theme from Ovi store and then this started happening. Any suggestions other than a hard reset or reinstalling phone firmware?
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Oct 14, 2012
whenever i open camera it says "unexpected error occured restart phone"and camera not working i have done hard reset too but still getting the same error message?
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Apr 20, 2012
I have been Facing Problem Since yesterday that My Nokia e5 Camera is not opening. Whenever I try to Open Camera It is not opening and retard me back to the previous screen where I have selected camera Icon.
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Mar 29, 2010
I'm comparing to my 5530, On the contacts bar it nicely blends into the back ground, on the 5800 is a dirty oversized white block with the contact in the middle, no blending in or anything, same on the email, a horrible big white square, nothing blended in, I've tried different themes, and reflashed but no good.
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Feb 11, 2010
I cannot play .mp4 videos on my new Nokia 5800 I have tried using OVI and mass storage connections. Some files will play but most will not, I have checked everything ie codec, res. frame rate etc it all seems OK. I have looked at the files on the memory card and they all match the pre-installed flies, cannot understand? Please help
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Mar 21, 2012
my camera isnt working... I'm able to view all of my past photos and videos fine. But when it comes to take new ones i'm unable to do so. When I launch the camera app it stays stuck on a closed shutter; when I press the camera button to snap a new photo/vid nothing happens... it just stays on this lovely screen.
Info:
iPhone 4, iOS 5.1.1
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Jan 5, 2010
Had this phone for one month. When I tried to shut it down today, it stayed on the 'nokia' screen for a few hours. I tried to forcefullly shut it off by pulling out the battery. The fone shut off. But, when I place the battery back and turn it on, it stays at the same 'nokia' screen. Tried this a few times and no help yet.Any ideas anyone? Any way to reset the phone without losing my photos,videos, voice recordings and music?
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Jun 10, 2010
I had a Nokia 5800 Xpress, and it was always locked using "Phone Auto Lock" due to having sensitive information contacts, sms, emails etc. as below
Menu > Settings and Phone > Phone mgmt. >Security > Phone and SIM card > Phone autolock period
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Apr 9, 2012
I buy the blackberry bold 9900 mobile and after 1 month when i use the camera it showing the error message could not start the camera close other application and try opening the camera again i remove the battery from the mobile and restart so many time and i not able to capture the picture . and also update the software.
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Oct 22, 2014
My phone frequently returns a message "Error! Camera not Available!" when opening any application which uses a camera. This happens specially when the applicatons that scan barcodes are used ("AT&T Code Scanner", "OK Scan"), but not exclusively. Among the apps bringing the camera to a crash there are some of good reputation, like for example "Perfectly Clear". In the emergency mode the camera works OK.
The issue is the same as in this thread for Z1, however it disappoints me that the same happens in Z3 which is so much newer.
The support advised me to clear the data for the camera (Applications menu) and restart the phone. No dice, so they advised to reset the phone to factory defaults. I did it twice, due to after the first time I found exactly which apps caused the problem. It took me a day to restore everything to the original state .
Afterwards, the camera was stuck by "Perfectly Clear", a decent app written by a "Best programmer". I was depressed.
However, there is a solution: simply clearing all the apps running in the background (["three permanent keys in the bottom" | "two rectangles" | clear all], or [an icon with a green brush]). This works without a restart.
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Jun 27, 2015
for a few days the lumia camera isnt opening..all the other camera apps like proshot is working though..even the camera key isnt opening it after pressing..
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