Nokia :: C6 - Ovi Suite Crashes When Setting Up Sync With Outlook Contacts
Aug 11, 2010
Nokia c6-00 brand new.
Ovi Suite 2.2.0.245 - downloaded and installed today
Windows XP SP3
Outlook 2003 SP3
When I go in to Tools > Options then select Contacts and select Microsoft Outlook, Ovi Suite crashes. There is the first Nokia phone so there has been no other Nokia software installed on this PC before.
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Feb 18, 2010
Previous version was just fine, updated to new version tried, uninstalling, reinstalled. etc but crashes every time. Was initially ok, when outlook was not selected as conduit. But then changed contacts, notes and cal to outlook and Boom. Instant disaster.
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Jul 17, 2010
I newly installed the latest Ovi Suite 2.2.0.245 and it crashes when synchronisation with Outlook 2003 is initiated. Syncing the messages works. OS is Vista 32-bit. I could send a dump-file to the Nokia support, if desired.
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Jun 23, 2010
Formalities: Using PCSuite 7.1.40.6 WinXP SP3 I have an N97. The synchronising works fine, I've used it for months, no problems at all. Except for notes.I use notes all the time at work, but they don't synchronise at all.If I create a new note on the phone, it will sync to Outlook.Same vice-versa.But if I update a note on the phone, it won't update to Outlook. Annoying as I constantly update and change notes as the day goes on.Basically, if there is a new note, it works.If there is an update to an existing note, it doesn't.I was thinking of trying Ovi, but I have in the past and it doesn't do all PC Suite does (I can't set another Calendar other than default to sync. My main outlook calendar isn't the one that syncs with the phone, in Ovi that's all you get, you can change this in PC Suite).Is this note update a bug in PC Suite, and even though you're not supporting it anymore, can we have an update, Ovi just isn't ready for me!
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Apr 14, 2010
Following some changes to my Outlook configuration, which included changing the mail profile in use, I am now unable to sync Outlook Notes to my Nokia phone.After running a sync operation, the Ovi GUI shows the sync sucessfully completing but the updates to the notes are not made. Checking the sync application log (PC Suite profile) on the phone (UK Voda E71) via Bluetooth, it does not show any attempt to sync with the phone; The log is not even updated.My hunch is that I need to correct the Outlook folder location that Ovi finds the notes in. Can anybody advise how I might do that?
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Mar 10, 2010
the diabolical OVIsuite on one side for a moment.could a nokia person confirm whether nokia intend to release an update of PCsuite that will syncs all contact(including categorization/multiple email address/phone) and calender fields properly between an n97 and MS outlook 2010 (win7-64bit), and when.If you read this , and want this even a 10th as badly as I do,.
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Aug 23, 2010
Sync with Outlook calendar/tasks (regardless whether using USB or BT) fails with error code 8004fd22 in Ovi Suite. N900 says nothing.Backups and contacts sync with Ovi Suite works ok.Sync used to work earlier. The only thing I've done is that I've installed the Hildon patch, that fixes the "jumping" phone answer UI (from maemo.org). Should have nothing to do with sync, but who knows.Ovi Suite is of last available version on Win7/32bit and N900 has PR 1.2.
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Jul 8, 2010
241 worked pretty well, but with 245 I cannot sync with Outlook 2010 at all.
The preparation phase will not complete:
"Preparing to sync notes..."
"Preparing to sync calendar and tasks..."
It also cannot be aborted.
When setting up sync, the selection of Outlook folders is very slow (several minutes), but it eventually does allow me to choose a folder. Still, I'm guessing the problem lies with the Outlook interface (MAPI?)
I haven't tried to re-install Ovi yet, but looks like I have to.
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Jul 8, 2010
I cant get my contacts and calendar synced to my nokia E71.I have updated the firmware, ovi suite and my outlook/office 2010
system information: win7 x64
OVI suite tells me that there has to be outlook installed.but it is a complete new installation pf all nokia components did not help.any ideas?
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Jan 12, 2010
I'm using Nokia PC Suite 7.1.30.9, Nokia E63 and Outlook 2007 Enterprise Edition.i have problems in sync.. sync process it self succesfully for CALENDAR, TASK, MEMO.. only for CONTACTS didn't add my email record to Nokia E63 Contacts.or am i missing something here.I tried looked in sync properties for each CALENDAR, TASK, MEMO.. nothing appears to give me any clue.is there some kind of record mapping that i can setup in PC Suite ?
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Jun 14, 2010
A couple of issues I found after upgrading to 2.1.1.1:
1) Tools->Options->Device sync: I cannot check Calendar and tasks. There isn't even such a chekbox. However If I go down to the "Calendar and tasks" option I can set date range for sync, and MS Outlook. but I can't turn the sync on. If I go to Sync->Sync status it show that my cal is never synced. In PC Suite this was possible, but not anymore.
2) I want the suite to sit silent in the system tray and sync silently. Not pop up and be obtrusive during my web meetings. In PC Suite, this was possible to do, but not anymore.
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Jun 8, 2010
When trying to sync contacts from ms outlook 2010, I received a message that could not synchronize.
Technical Information:
Nokia Ovi Suite 2.1.1.1
PC Connectivity Solution 10.6.2.0
Connectivity Cable Driver 7.1.27.0
Software Updater do Nokia Ovi Suite 2010.6.0.60359
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Sistema operacional:
Microsoft Windows 7 Edio de 32 bits
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Mar 16, 2010
I have a N97 with latest firmware. Does anybody know how to sync contacts group with Ovi PC suite or Ovi.com? I go to the option in (Menu/Settings/Connectivity/Data transfer/Sync/), then edit profile. But don't know how to define the database of contacts group.
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Jun 24, 2011
how to sync all my contacts, messages and pictures from my Nokia Ovi Suite to my Blackberry curve 9300. If this isnt possible, is there a way i can export it using another format?
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Jun 25, 2010
When I come to open nokia ovi suite v2.2.0.241 while it is opening it crashes and i get the error Nokia Ovi Suite 2 has stopped working. I have tried uninstalling and reinstalling and the problem still occurs. These are the details of the error i am getting and i also included a attachment that shows a preview image of the crash.
Problem signature:
Problem Event Name: APPCRASH
Application Name: NokiaOviSuite.exe
Application Version: 2.2.0.241
Application Timestamp: 4c1b6010
Fault Module Name: NokiaH264HPMPDecTFilter.dll
Fault Module Version: 1.0.4.0
Fault Module Timestamp: 4c062e83
Exception Code: c0000005
Exception Offset: 0001339c
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 614f
Additional Information 2: 89ba3b1ae616352990305316d61015e6
Additional Information 3: 5645
Additional Information 4: 91ea934ce054b8001697d163f3713832
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Jul 9, 2010
A few days ago I updated 2.2.0.2.4.1 to 245. Now the software always crashes when syncing (Bluetooth & USB) with Outlook 2010 x64. My OS is Win 7 - X64. It's really frustrating beeing not able to sync anymore. Does anybody Know an alternative software for this?
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Jan 29, 2011
I don't seem to be able to sync my contacts to my Microsoft Outlook (2003) from my N8. It worked fine with the N85. I get an error message from Ovi Suite that neither Calendar nor Contacts could be synced but the Calendar does get updated. Unfortunately not the contacts. When I go to Sync Options and select Outlook for contacts and calendar I get a message from Outlook that it cannot connect to the Exchange Server, but I don't use Exchange server, I use a private e-mail account. I have tried to set up the account again as per the Ovi Suite error message (Error 83860004) but nothing. Of course also restarting Ovi Suite.
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Jan 5, 2010
I am considering buying an E63 - I want a phone with a good Qwerty keyboard so entering data and texts is quick and, most importantly, a pretty easy way of keeping the contacts and calendar synced with Outlook, where data entry is even quicker.
1. will the E63 sync directly or indirectly with Outlook and, if so, how?
2. is the E63 keyboard trioublesome or does it keep on performing well over time?
3. does this phone have any software, reliability or other problems?
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Jan 20, 2010
I recently upgraded my Nokia software to OVI 2, or whatever its called. I will admit, it does look a bit better than the previous version, seems a bit nicer to use, and I like the fact that music, syncing and updating, is all now done from the same application.
Its about time I didn't have to have 3 separate applications installed for my one cellphone.
But I am having problems.
1. I use my phone to connect to the web, and within the first few minutes I was notified that OVI 2 has stopped working, and needs to close etc. I mean, I hardly used the app, and it crashes just from connecting to the web!?
2. I did a software update for my E63, and halfway through the update, OVI threw up an error and said the device was disconnected. I was nowhere near the USB cable. Thankfully, the software update must have completed, because the phone restarted, and when I checked my software version it was up to 2.00.21.
3. So, I unplugged the phone, plugged it back in to restore my contacts, etc. which worked fine, except I don't have any contacts. Why did the calender entries restore, but not the contacts? Luckily, I have all my numbers saved on my SIM anyways, so I just copied them from there.
Did I do something wrong during the backup/restore?
4. As I write this now, I thought I'd plug my phone in, and just check if I could do the restore again, but the phone no longer comes up with that selection menu allowing me to select PC Suite. I decided to restart my phone.
It has now frozen on the screen where you enter your PIN.
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Aug 31, 2010
When setting up the desktop software to sync with BB, a stage is reached asking for a source to be selected (Yahoo / Outlook / none / etc). As I am working with Outlook only, if I could I would select this for each, but it only appears as an option for 'Contacts'. For some reason Outlook is not offered as an option for either calendar or tasks. What is more odd is that I have successfully used the same BB and PC in the past with the Desktop software, but for some reason it just stopped working. I have tried removing and reinstalling both v5 and v6 without success. I suspect the problem might be the phone rather than the software - but heh, what do I know!
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Feb 7, 2012
I just updated my Nokia E6 to Symbian Belle. When I try to edit the EAP-PEAP settings for my corporate WPA2 secured network, the settings simply crashes and returns to the home screen.
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Apr 6, 2010
How can I make my nokia E71 sync back with PC Suite after I started using OVI Suite? I have a Nokia E71, and i was using Nokia PC Suite to sync it with my outlook 2007 it all worked fine, contacts, to do notes and calendar (i wasn't syncing mail cuase i use gmail), untill the new ovi suite came out and i decided to try it since It sounded better.turns out It really sucked this ovi suite!! one of the worst softwares I've ever used, it duplicated all of the appointments that had color categories in outlook 2007, it is dead slow to sync!!!(i mean reeeaaly slow), even tough the Suite integrates more stuff in to one place it has reduced funcionality to sync stuff with my phone, it offers less funtions, not to mention that the user interface sukcs (its poorly desingned, it takes long to accses stuff, it shows me stuff as if it was advertisement).PC suite was very simple but funcional, oviously i went back to pc suite, to my surprise i couldn't sync, pc suite & the phone would do as if they were syncing, but when i checked at the end it wouldn't sync stuff.
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Mar 23, 2010
I've just downloaded the latest v of Ovi suite and installed it on my PC, but when I try to connect my phone (N86) I get a message:
"an error occured while copying file ccdcmb.sys
cannot copy file to destination directory
click retry to retry the operation or click cancel to"
when i click cancel i get a message stating:
"do you want to continue setup without copying the file"
i haven't.
when i started the setup, i got to teh screen asking whether i wanted to connect via usb, bluetooth etc. or skip. usb was automatically highlighted. at that point i connected my phone via usb before clicking 'next', but from the wording on the following screen i gather that i should have clicked 'next' first and then connected.
so....
1) how do i fix the ccdcmb.sys issue please? from other comments on ccdcmb.sys in the forum, am i correct in thinking i need to uninstall everything and start again?
2) could someone recommend to the guys who write the installation screens that it is made clear to users whether they should connect before clicking 'next' or after
3) also to the guys who write the screens, please finish the last line of the first error message
as an aside, earlier this month i tried to install an earlier version of ovi. that time the software wouldn't even install on my pc, giving an error code 9508.
my pc is running fully updated xp pro.
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Jul 4, 2010
Trying to Sync via PC patch cable the BB Address Book (Contacts) with MS Outlook Contacts.Set-up failing apparently because wireless data sync with the Bold is turned ON. Can't locate referenced setting on the device to turn OFF.
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May 1, 2012
I have an IPhone that syncs to my Outlook 2010 via Exchange. The email and calendar syncs automatically. I would like to sync my contacts but currently have that setting turned to "off" because I want to add my Outlook contacts but not lose my contacts on my phone. If I sync the contacts will it just add the new ones and not overwrite the existing contacts on my phone?
Info:
iPhone 4
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Jul 9, 2010
by synchronizing ovi suite 2.2.0.245 with Microsoft outlook 2003 (11.8313.8324) SP3 under windows xp sp3 the suite try to synchronize with outlook but nothing will work.
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Jul 6, 2010
Hi, I just upgraded to the Ovi Suite 2.2.0.241 and I'm still unable to sync with Outlook 2010. When I go to the Tools->Options->Device Sync, Calendar doesn't appear in the list. Also, when I select Options->Calendar and Tasks, it says I need to have Outlook installed.
I'm running Outlook 2010 on Windows 7 with the latest patches, and trying to sync with a Nokia N97 with the latest firmware installed.
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May 16, 2010
Is it possible to use Ovi Suite under 64-bit Windows 7 for synchronizing the phone's contacts and organizer with the 64-bit version of MS Outlook included in Office 2010?
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May 16, 2010
Is it possible to use PC Suite under 64-bit Windows 7 for synchronizing the phone's contacts and organizer with the 64-bit version of MS Outlook included in Office 2010?
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Oct 16, 2015
how to sync lg g4 contacts with outlook 2013.
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Jul 16, 2010
After synching my Outlook 2010 x64 calender items to my mobile (Nokia 6300) with Nokia Ovi suite 2.2.0.245, the detail info (notes) on my appointments are gone in outlook. Really sucks, because all connection details of web meetings and so on, are lost.
Secondly, Nokia Ovi suite has no GUI for the calendar like PC Suite did, to see the calendar details. You can sync calendar items, but there is no way to manage them like the contacts/photo's. The sync statistics do not tell what exactly had been updated. Just the object count of updates nothing more.
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