Nokia :: Ovi Suite Crashes When I Try To Open It
Jun 25, 2010
When I come to open nokia ovi suite v2.2.0.241 while it is opening it crashes and i get the error Nokia Ovi Suite 2 has stopped working. I have tried uninstalling and reinstalling and the problem still occurs. These are the details of the error i am getting and i also included a attachment that shows a preview image of the crash.
Problem signature:
Problem Event Name: APPCRASH
Application Name: NokiaOviSuite.exe
Application Version: 2.2.0.241
Application Timestamp: 4c1b6010
Fault Module Name: NokiaH264HPMPDecTFilter.dll
Fault Module Version: 1.0.4.0
Fault Module Timestamp: 4c062e83
Exception Code: c0000005
Exception Offset: 0001339c
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 614f
Additional Information 2: 89ba3b1ae616352990305316d61015e6
Additional Information 3: 5645
Additional Information 4: 91ea934ce054b8001697d163f3713832
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Jul 9, 2010
A few days ago I updated 2.2.0.2.4.1 to 245. Now the software always crashes when syncing (Bluetooth & USB) with Outlook 2010 x64. My OS is Win 7 - X64. It's really frustrating beeing not able to sync anymore. Does anybody Know an alternative software for this?
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Feb 18, 2010
Previous version was just fine, updated to new version tried, uninstalling, reinstalled. etc but crashes every time. Was initially ok, when outlook was not selected as conduit. But then changed contacts, notes and cal to outlook and Boom. Instant disaster.
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Jul 17, 2010
I newly installed the latest Ovi Suite 2.2.0.245 and it crashes when synchronisation with Outlook 2003 is initiated. Syncing the messages works. OS is Vista 32-bit. I could send a dump-file to the Nokia support, if desired.
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Aug 11, 2010
Nokia c6-00 brand new.
Ovi Suite 2.2.0.245 - downloaded and installed today
Windows XP SP3
Outlook 2003 SP3
When I go in to Tools > Options then select Contacts and select Microsoft Outlook, Ovi Suite crashes. There is the first Nokia phone so there has been no other Nokia software installed on this PC before.
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Jan 20, 2010
I recently upgraded my Nokia software to OVI 2, or whatever its called. I will admit, it does look a bit better than the previous version, seems a bit nicer to use, and I like the fact that music, syncing and updating, is all now done from the same application.
Its about time I didn't have to have 3 separate applications installed for my one cellphone.
But I am having problems.
1. I use my phone to connect to the web, and within the first few minutes I was notified that OVI 2 has stopped working, and needs to close etc. I mean, I hardly used the app, and it crashes just from connecting to the web!?
2. I did a software update for my E63, and halfway through the update, OVI threw up an error and said the device was disconnected. I was nowhere near the USB cable. Thankfully, the software update must have completed, because the phone restarted, and when I checked my software version it was up to 2.00.21.
3. So, I unplugged the phone, plugged it back in to restore my contacts, etc. which worked fine, except I don't have any contacts. Why did the calender entries restore, but not the contacts? Luckily, I have all my numbers saved on my SIM anyways, so I just copied them from there.
Did I do something wrong during the backup/restore?
4. As I write this now, I thought I'd plug my phone in, and just check if I could do the restore again, but the phone no longer comes up with that selection menu allowing me to select PC Suite. I decided to restart my phone.
It has now frozen on the screen where you enter your PIN.
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May 2, 2012
My phone currently is giving me lots of problems.Everytime I open any app it crashes and this problem is not related to one specific app only its with all the app on my Iphone.
Info:
iPhone 4S, iOS 5.0.1
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Aug 10, 2010
I have my iphone connected to my exchange server and everytime I try to open an attachment the mail app crashes.I also noticed that if I try to do the automatic scroll to the top my tapping the date in the mail app that doesnt work either.Just trying to see if anybody else is having the same issue and if there is a fix.
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Aug 21, 2014
Everytime i try and open the camera app it just crashes, it doesnt show anything on the screen it just goes straight back to the home screen. I'm not able to use the camera in any application either. I've tried pressing on the rear camera and that hasn't worked yet. i have factory reset it and restored it many times. I took it to my verizon store.
Info:
iPhone 5s, iOS 7.1.2
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Jul 3, 2010
Having issues with the Z5 when it comes to opening messages, mine will show opening conversation for 20 seconds before actually opening a message then once i complete the message the phone crashes and i have to close all open apps, phone is one month old and I am beginning to regret the change from an iphone. MMS's always make the phone freeze also.
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I was hoping a software update would of fixed this issue but sadly it didnt. Not too keen on a much slower phone than previous phone for a further 23 months as this is the remainder of my contract.
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Dec 6, 2014
When open the 60 FPS video recording option, the camera app easily crash when switching the function option (such as switch from video to picture). is it the hardware problem or the software problem?
Info:
iPhone 6 Plus, iOS 8.1.1
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Jun 18, 2010
I used the Ovi suite to install the free maps on my E72 which work great but the software itself is very poorly written, too many bugs and problems so i would like to uninstall it and use the PC suite instead. can I now update my phone using the PC suite with it's updater software or do I have to now rely on the Ovi suite.
The reason I ask instead of having two pieces of software is i want to a Vista/XP (two machines) clean install followed by a Ghost DVD so the smaller image the better (plus i dont like to have **bleep** installed on my machine:-)
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Jan 29, 2010
Can i tranfer data from PC suite to OVI Suite - I need transfer all data from Nokia 6230i to new Nokia 6303 classic, or how to do it?. N 6230i is not connectable to OVI suite!
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Apr 6, 2010
How can I make my nokia E71 sync back with PC Suite after I started using OVI Suite? I have a Nokia E71, and i was using Nokia PC Suite to sync it with my outlook 2007 it all worked fine, contacts, to do notes and calendar (i wasn't syncing mail cuase i use gmail), untill the new ovi suite came out and i decided to try it since It sounded better.turns out It really sucked this ovi suite!! one of the worst softwares I've ever used, it duplicated all of the appointments that had color categories in outlook 2007, it is dead slow to sync!!!(i mean reeeaaly slow), even tough the Suite integrates more stuff in to one place it has reduced funcionality to sync stuff with my phone, it offers less funtions, not to mention that the user interface sukcs (its poorly desingned, it takes long to accses stuff, it shows me stuff as if it was advertisement).PC suite was very simple but funcional, oviously i went back to pc suite, to my surprise i couldn't sync, pc suite & the phone would do as if they were syncing, but when i checked at the end it wouldn't sync stuff.
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Jul 11, 2011
I've just purchase the X10 mini pro. Really impressed with it so far. However, when i try and open 'Office Suite' which was pre-installed on the phone it tells me there is an update availalbe and to continue i need to download this. When i select the 'update' button, the process begins but after a few seconds i get an error message saying 'installation failed'. I've had no problems opening any of the other pre-installed apps, and have downloaded some from Android Market with no problems.
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Aug 16, 2010
I got this phone 3 months ago, and it paired with PC Suite perfectly, till few days ago, when i lost connection with it, and now PC Suite and OVI Suite can't find my phone. I checked bluetooth device that im using, and made sure that phone bluetooth is on. In Attachment is shown how PC Suite and Bluetooth react when i try to reconnect the phone.
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Apr 15, 2010
Have a N900. Got the phone to work against Smart Suite and later Ovis Suite very well for the first 3 weeks. Then the trouble started. I used it both with USB cable and BTooth. First my synchronization with Lotus Notes calendar stopped (have to go by the PC), then contacts and messages. And today it does not even recognize the phone as a compatible phone. In the whole period I have been installing all kind of applications. My suspicion is that the trouble is due to an installation of a particular application - my question is:Anyone that got an idea what might have caused this?? Hope for help without re-intsalling the machine.
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Apr 16, 2011
i am having major issues with my e51 and pc suite! The s.ware support 4 my phone is not loading, and when i tried the new ovi suite as an alt. the software is not compatable with my phone! How is my phone going 2 get updates if i can only update via p2 suite?
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Sep 2, 2011
I have Mac Osx 10.5.8 and i downloaded it, installed it and did the initial settings but then it crashed and everytime I try to open it, after about 3 seconds. i restarted by computer, reinstalled it twice, i have no idea whats wrong! it works fine on my droid 3, just not my mac.
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Feb 28, 2010
where how? ah?
N97 i miss you??
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Mar 31, 2010
I have a N900 and have experienced unstable 3G data connection. Web pages at times won't open, take a long time to open, or simply timeout. Internet Radio re-buffering all the time.I take out the SIM card and put it into my N97. Internet connection seems fine in my N97 at the same location. I turn on the Joikuspot on my N97 (convert 3G signal into Wi-fi hotspot) and connect my N900 to Internet via wi-fi and the Internet connection on my N900 runs absolutely smooth. I can open different websites with Internet radio running in the background.
May I know if anyone can help me with this? I am running out of ideas. And I cannot carry both N900 and N97 at the same time like this to make Internet connection works for N900.
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Sep 5, 2012
When i open music player it always starts with the albums and i have to select songs all the time to show me all the songs. How do i do to make songs list open instead of albums every-time when open the player?
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Jun 24, 2010
Installed new Ovi suite and when I start it the splash screen starts and then I receive a Windows error message saying that Ovi encountered a problem etc and then closes the application.
Product
Nokia Ovi Suite 2
Problem
Stopped working
Date 24/06/2010 19:07
Status
Report Sent
Problem signature
Problem Event Name: APPCRASH
Application Name: NokiaOviSuite.exe
Application Version: 2.2.0.241
Application Timestamp: 4c1b6010
Fault Module Name: NokiaH264HPMPDecTFilter.dll
Fault Module Version: 1.0.4.0
Fault Module Timestamp: 4c062e83
Exception Code: c0000005
Exception Offset: 0001339c
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: 614f
Additional Information 2: 89ba3b1ae616352990305316d61015e6
Additional Information 3: 5645
Additional Information 4: 91ea934ce054b8001697d163f3713832
Extra information about the problem
Bucket ID: 1926122460
**************
Vista 32bit
Nokia E71
In theory everything is up to date.Previous Ovi Suite worked fine.Any ideas, please let me know
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Feb 26, 2010
I've deleted everything and restarted several times, but STILL ovi crashes on opening. In fact, I still haven't seen the software in action! Needless to say map loader doesn't work either ...
I thought PC suite was bad, but at least it connected. Anyone had any luck in solving this one? I'm connecting a 6700 to a windows PC, all standard stuff.
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Mar 3, 2010
N97 Mini is crashing on following scenarios
1. Take the contact list, Search someone & make a Voice call with any one of his / her numbers, hang the line, quit the contact list. after some time the phone goes to sleep / restarts.
2. Take the call by swiping while the phone is locked. After the call is serviced the phone hangs indefinetly
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Apr 2, 2010
I have the e72 for two months now and I Use it for my business. The thing is that the phone keeps crashing in mid conversation in a rate of once or twice a week. When it crash and restarts itself it takes around a minute until I can make a phone call.
This is unacceptable from a business device. Sometimes it crash just as I press the answer key on an incoming call and on other occasions it crashes in mid conversation.
I have the newest firmware version 22.007 installed and I even installed handy manager just to make sure that the phone doesn't run out of memory (is doesn't. I usually have above 25mb ram left).
On the background I have TR Lite (original, bought from Ovi store) running and recording all conversation and sometimes I have Fring for Skype and msn. Both of these apps are not set to be System Application, so even if the phone should sun out of memory it will close them and not crash...
I don't know what to do any more I even formatted the phone and installed everything from the beginning. I have sent Nokia 2 emails about a month ago (from the contact us in the website) and got no reply.Is this just me or does this happen to other peoples as well?
Another problem that I have is when creating new email. In the past when ever I would write a new email I would get list of suggested email addresses in the "To" field. For example, if I would was to write the letter S I would get the suggested email address of the people in my address book whose name starts with an S (Sam, Sofia, Sandra, etc). For some reason this feature stopped working on my phone and I can't find how to make it work again. If I want to send an email I need to manually write the email address in the "To" field every time.
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Apr 15, 2010
Earlier I was using a licensed version of Nokia Mpas but never faced this problem. Since the free navigation has become available for E71, I've started facing this problem. I did a hard reset, deleted "Cities" folder and just installed Maps, but error persists.
When I go to OVI Mpas tio download it, the file that I get is "Nokia maps." I know that Nokia and Ovi Maps are one and the same thing, but soem posts on this forum sugegst that they might be different.
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Jan 25, 2010
After upgrading to 3.03, the Map app closes after 10 seconds. It might work but. Tried installing again via PC download, no change.
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Mar 4, 2010
On N97 I had Ovi maps working like a breeze for some weeks now. All of a sudden I see this behaviour. Open Ovi Maps, see the main page, click on My Location the map appears a message about connecting might cost you something and the Ovi Maps disappears. What should I do the get Ovi Maps working againg. Oh, btw Internet works just fine.
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Mar 5, 2010
I have brought this new N97. the camera does not work sometimes when ever i open the lens cover the screen appears blank and infact the videos in my mobile phone also does not play, only the sound is heard. I have to do the Factory Reset then only it works fine and resetting it works for few time and the problem occurs again. I Can't keep on resetting the phone again and again it has the latest software update V20.
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Apr 2, 2010
I'm having problems with my X6. When I start the ovi maps app, the phone just crashes! The screen goes black en the phone starts up again. Can anybody help me fix this problem?
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