IPhone :: Email App Crashes When Trying To Open Attachment.
Aug 10, 2010
I have my iphone connected to my exchange server and everytime I try to open an attachment the mail app crashes.I also noticed that if I try to do the automatic scroll to the top my tapping the date in the mail app that doesnt work either.Just trying to see if anybody else is having the same issue and if there is a fix.
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Dec 12, 2010
cannot open attachment on email like Microsoft word attachment
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Sep 8, 2011
I am using a new Blackberry Bold 9900 and I have been facing this problem. I can download emails on my phone but I can't view the attachments (jpg, pdf) which came together with the emails.
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Jul 31, 2010
I go to my jobs email and it shows that I have an attachment, but it does not show a link to open it or anything? Do you know if there is anything I can do to see my email?
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Jul 23, 2011
This used to work on my Droid and Droid 2. I receive an HTML email, which appears as 3 attachments, 2 text and one HTML. If I click on either of the TXT attachments I'm offered the choice of HTML Viewer or QuickOffice to view them. However when I click on the HTML attachment (the actual mail body) it goes straight to the browser, which tries to opencontent://com.motorola.blur.service.email.engine.EmailProvider/bodyparts/file/3/329_5.attand drops me into a google search browser window "did not match any documents". IOW it cannot find that file/location.
It's as if the email tool is creating an address (storage location) for the attachment that the browser doesn't recognize; or that it is creating one but passing a different handle to the HTML reader. Over a variety of emails the pattern is .../file/x/yyy_5.att.sing "Files" I can't find anything that looks like these attachment files, apparently it is below user visibility. can save the attachment into Messages then view it with the HTML Viewer; but I don't want to do that a dozen times a day.
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Jul 2, 2012
When I receive an email in Mail on my iPhone 4S with an ICS attachment, it offers to open it in Calendar but when I choose Calendar, the Calendar app does open but the appointment/event does not appear anywhere. The ICS file did originate from Outlook 2010 connected to Exchange but not sure that should make a difference. iPhone is current with published updates.
Info:
iCloud, iOS 5, Outlook 2010 on Windows 7
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Sep 12, 2015
Like some others I accidently hit the "open with" Always instead of Just Once. I can't locate the setting to undo this. There are some instructions on the web, but I can't find a thread that addresses this on Android 5.1 for an LG G4 phone.
I've looked thru all the phone settings, but haven't found the right one yet.
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May 2, 2012
My phone currently is giving me lots of problems.Everytime I open any app it crashes and this problem is not related to one specific app only its with all the app on my Iphone.
Info:
iPhone 4S, iOS 5.0.1
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May 23, 2010
From a newbie. I can open xls and doc if I download to the cellphone but not if they are emailed to me. pdf will not open either way. Message says I do not have the app to open it. Help plse!:
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Aug 21, 2014
Everytime i try and open the camera app it just crashes, it doesnt show anything on the screen it just goes straight back to the home screen. I'm not able to use the camera in any application either. I've tried pressing on the rear camera and that hasn't worked yet. i have factory reset it and restored it many times. I took it to my verizon store.
Info:
iPhone 5s, iOS 7.1.2
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Jul 4, 2012
How do i open an attachment which is of Microsoft outlook message type? Attachment extension is .msg
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Dec 6, 2014
When open the 60 FPS video recording option, the camera app easily crash when switching the function option (such as switch from video to picture). is it the hardware problem or the software problem?
Info:
iPhone 6 Plus, iOS 8.1.1
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Mar 15, 2012
How can I send an attachment in an emaIl?
Info:
iPhone 3GS, iOS 5.1
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May 8, 2012
I tried to forward an email that had a big attachement and now it's stuck in my outbox mail. How can i get it out of the outbox. I can't select "edit". I have turned off the email account, that didn't work. I have also turned off my phone to no avail.
Info:
iPhone 4S
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Jun 7, 2012
I am trying to save a PDF attachment from my email which is on my work iphone (exchange email) so i can access it long term and also if i do not have network access at the time. I want to save the attachment as i do not have a history of all my emails on my iphone as i get heaps. I can't seem to work out how/where i can attach it.
Info:
iPhone 4S
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Apr 24, 2012
My new i phone is not opening e mail messages, it was fine up till last week,now i cannot read my mai,l only on my i phone i Mac and i pad are fine stephenmac
Info:iPhone 4S, iOS 5.1
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Jun 17, 2012
If I've started to write an email via mail, can I add a photo as an attachment?
I only see how to start an email from the photo initially.
Info:
iPhone 4S, iOS 5.1
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Mar 13, 2012
On my Droid Razr Maxx using Corporate Sync with the built-in email client attached to an Exchange 2010 server, when i receive an email that is digitally signed (but not encrypted) any and all attachments do not come with the email. (no paperclip symbol). I receive all other attachments fine when the email is not digitally signed.Using Verizon Wireless as carrier.if the signed email was sent to my Gmail account all attachments appear as normal.
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Jun 25, 2010
When I come to open nokia ovi suite v2.2.0.241 while it is opening it crashes and i get the error Nokia Ovi Suite 2 has stopped working. I have tried uninstalling and reinstalling and the problem still occurs. These are the details of the error i am getting and i also included a attachment that shows a preview image of the crash.
Problem signature:
Problem Event Name: APPCRASH
Application Name: NokiaOviSuite.exe
Application Version: 2.2.0.241
Application Timestamp: 4c1b6010
Fault Module Name: NokiaH264HPMPDecTFilter.dll
Fault Module Version: 1.0.4.0
Fault Module Timestamp: 4c062e83
Exception Code: c0000005
Exception Offset: 0001339c
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 614f
Additional Information 2: 89ba3b1ae616352990305316d61015e6
Additional Information 3: 5645
Additional Information 4: 91ea934ce054b8001697d163f3713832
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Aug 9, 2011
I cannot receive any MMS messages when I am roaming. I received a text with a picture attachment and I could not download the attachment because it came up with an error that said I had no data connectivity. The 3g data symbol was up and blue in color and worked because I was able to text via data roaming.I can send and receive calls and text messages while roaming, just could not get the MMS picture. I had everything checked correctly, data roam and call roam were both checked. The only way I could get it was to get to an area where I had sprint service to download. Is this a known problem? Where I work deep in the building I am usually roaming.
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Aug 31, 2014
I have this HTC One 801e model and I think I am having trouble attaching files. I can't say internet connection was an issue. If I send a picture I use the send email picture option instead of the traditional attaching files in gmail.
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Jul 3, 2010
Having issues with the Z5 when it comes to opening messages, mine will show opening conversation for 20 seconds before actually opening a message then once i complete the message the phone crashes and i have to close all open apps, phone is one month old and I am beginning to regret the change from an iphone. MMS's always make the phone freeze also.
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I was hoping a software update would of fixed this issue but sadly it didnt. Not too keen on a much slower phone than previous phone for a further 23 months as this is the remainder of my contract.
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Feb 7, 2011
I opened an attachment from an email I received through my BB. It was an Excel document. I accidentally deleted the email while using my BB and I cannot recover the email from my live account. Is there anyway I can recover the email from my BB?
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May 18, 2011
I received an email with an attachment on my Curve 9300, the filename is 'mydata.data' and size is 41Bytes. I try to download and save it on the SDCard. When I select 'Donwload Attachement', it starts to download to file. It shows "0% donwloaded" for some minutes and failed with a cross icon before the filename.
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Nov 2, 2012
i am not being able to download attachments on g mail so I removed the gmail app from my 9650 (OS 6) and went to set up my account through the BB email client.I have yet to receive a single email to my BB despite sending several test email from other email accounts.
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May 15, 2013
New to Android and HTC One. I cannot figure out how to move a picture attached to an email to Gallery. There must be a way to do something so simple, but I am stymied.
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Dec 1, 2015
I have a new Lumia 950 with Windows 10 Mobile. I got an email from a friend requesting a specific file. I have it on OneDrive so I clicked the paperclip and selected OneDrive. I quickly found the file, clicked on it and it showed "downloading". I clicked done and went back to my email. The file shows as an attachment and gives the size (36.6 KB). I typed a reply back to my friend and sent the file. He received it with no attachment. I tried it again, same response.The only way I can seem to get this file to him is to open OneDrive, click select, select the file and go through the share sequence to email it. Not really user friendly.Used to be easy in WinPhone 8.
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Aug 14, 2015
How to change the download location for an email attachment. When I download a pic that came from email, I can't find it.
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Sep 10, 2014
Does the email application have a limit for attachments? Because it doesn't download an email with a 2MB attachment, but it does download other emails with (smaller) attachments..
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Apr 1, 2012
When I launch email on my iPhone it shows a blank screen and then just closes. Deleted my accounts and added again. I also have restarted and rebooted my phone.
Info:
iPhone 4, iOS 5.1
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Nov 13, 2012
I receive all my work voicemails through my exchange email account as a wav file attachment.I have always been able to open and play these with my previous phones but they won't play on the 920, it says "sorry, we can't play this file on your phone".
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