Nokia :: N86 - USB Connection / PC Suite Not Recognizing
May 9, 2010
I can not connect my N86 to pc via USB cable, I'm using Widows XP SP3, and Original USB cable comes with the package, Last version of PC Suite, Nokia connectivity cable driver, Nokia Pc Suite Cleaner, all downloaded from Nokia. When I connect it to pc, it starts to be charged but it doesn't be recognized by Pc Suite. I restarted pc and phone both and even reinstalled the program using PC Suite Cleaner several times but no success! I even reset the phone to Factory default and used different pc (with windows XP & 7) but still the same problem! I don't think it's security locked because I didn't change the setup.
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Apr 8, 2010
I am using Windows Vista, and am using Suite version 7.1.40.1 and connect my phone (a Nokia 6600 Slide) with a USB cable.The problem I'm having is that when I view my messages on my computer, it doesn't recognise a majority of the messages from my favourite contact, whether the messages are in a folder in the "saved items" section, or in the inbox itself.It's very frustrating because I want to save the messages onto my computer, but I can't save them if the PC Suite isn't recognising them. How can I make it recognise the messages it seems to be missing out?
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Jul 8, 2010
I have installed Nokia OVI Suite version 2.2.0.245 and attempted to sync my Nokia 5800 XpressMusic device but I'm having various problems getting the OVI Suite to recognize my device. For the most part, when the program will come up with a message saying "Please change the USB mode on your device to OVI Suite (or PC Suite) USB Mode". Now, I'm already in PC Suite mode but I still disconnect the USB cable and connect it again, selecting the PC Suite mode again on my device. This does not change anything as I still get the same error message. When I don't get this error message, and I try to sync my messages (for example), the application crashes. I'm running windows Vista SP2, and my Nokia 5800 has the latest firmware installed V 31.2.101 (installed today July 7th, 2010) I don't know if this is a known issue and anybody knows how to fix it. if not, I hope the folks at Nokia take note and consider this issue.
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Jan 14, 2010
I have a nokia 6210 navigator and I can't get it to connect to my PC by the USB cable. It worked fine about a week ago and now it won't connect. I have updated the software and it still won't connect, when I plug the lead in to the phone it says "USB connected in PC suite but the PC suite dose not recognise the phone. When I try to connect within the PC suite it still doesn't find the phone.
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Feb 10, 2010
I spent an afternoon trying to have my new BT dongle (reeking transparent 2.0) working and after a lot of problem I won. When I rebooted my PC (xp sp3) and launched again Ovi suite I had no problems but now Ovi can't see my N82, while PC and phone are connected! One time I somehow got Ovi to see N82 but I had to add it as a new device, even if I already did before.
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Aug 9, 2010
I am unable to use Ovi suite as my nokia 5230 won't be recognised.I have deleted the Ovi suite twice and have even tried it on my other computer and it is still not being recognised.I have a new nokia data cable CA-101, but as soon as I connect it I get USB device not recognised.
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Jan 19, 2010
I have windows xp profesional and from some week is it impossible to connect my nokia to pc. I tried to install several type of pc suite but i always get that there isn't any type of possible choice of connection (no USB, NO Bluetooth, NO irda).I tryed tostop my firewall but nothin change.What I must try?
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Aug 20, 2010
I've had my e72 since February, but I only just finally got around to downloading ovi suite on my PC. installation was fine, then it came to the part where it says to connect the phone, so I did that, but nothing happened. the thing on the PC said that I should select 'ovi suite' or 'PC suite' when it appears on the phone, but the home screen was blank. i've tried connecting it many times and still nothing. the phone lights up when i connect it to the computer, but it doesn't prompt me for the connection mode. i've checked the settings (currently on usb conn. mode: PC suite / ask on conn.: yes) but it's not asking me on connection, nor is there any indication on the ovi suite program that it is connected.
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Apr 5, 2010
I installed ovi-suite on my windows XP laptop and tried to connect my X6 using bluetooth. I was able to punch in passcode on my X6. Then ovi suite simply won't continue recognizing my x6. I do see my laptop been paired in my X6, but ovi-suite simply won't continue to next step. After a while of "searching" ovi suite simply shows an error and the process continues. So how do I connect x6 to my PC with bluetooth?
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Jan 23, 2010
I have N97, firmware version 20.0.019 (t mobile - **bleep** with the old firmware updates.... )
I am running windoze 7 with all updates etc. I have the latest version of nokia Ovi Suite and the latest version of Nokia PC Suite. I am reluctantly trying to get used to using ovi suite instead of PC ever since Nokia's update page seemed to suggest I should be using OVi suite with this phone.
Anyway bluetooth connection is working fine. I can do all syncs with everything on bluetooth. USB connection is not, when the phone is connected, and I select PC Suite on the phone, the phone and PC then get stuck in a sort of loop where the PC is "installing drivers" and the phone keeps asking me to select PC Suite mode. Occasionally I get an error message saying I am stuck in file transfer mode.
I have also tried this after going into settings and setting USB connection mode to PC SUITE only, with Don't Ask selected.
This is profoundly frustrating and also renders the ability to update phone software totally useless because you cannot update via bluetooth, only USB connection.
I am getting mighty peeved off with Nokia's ability to get firmware, and software products right. Come on guys, hire some decent developers, and/or start responding to feedback from customers like me. (I'd happily beta test any software, I've done it before for an online game......!!!!)
I am considering selling my N97 online, and just buying an unlocked HTC HD2 after over a decade of using Nokia phones.
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Jun 9, 2010
I am trying to re-install the firmware (v40.0.005) on my 5800 xm using ovi suite 2.1.1.1. but i keep getting the message 'INTERNAL your device could not be detected'.I have uninstalled pc and cable connectivity, along with ovi suite several times and then re-installed them but to no avail. I have also tried to re-install the firmware with and without the memory card but to the same end. Is this a problem with ovi suite, my device or my computer?
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Jan 3, 2010
I use the phone with a MAC via Bluetooth and on my work with a Windows XP and PC Suite connected to Outlook 2007. It synchronizes wel,l everything comes in via the XP. But only once a day? A second sync says phone is not idle. Even if I force it. Strange enough the phone is always connected via Bluetooth and if I get a call I can see it on my XP. So bluetooth connection works well. But whatever I try I can only sync once.On the MAC it always works so it's not the phone I think.For the rest I have no issues with the E72 at all. Only GPS without data connection doesn't work. I have seen other remarks on this so I guess can't use it without a data subscription.
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Feb 14, 2010
I'm this close to returning this phone. I keep on connecting the phone to the PC and get this: "Nokia 5130 XpressMusic USB Phone Parent". This service cannot be started, either because it is disabled or because it has no enabled devices associated with it. This is what I did (in this sequence).
1) installed ovi
2) installed PC Suite
3) uninstalled ovi
4) uninstalled Connectivity Driver
5) installed another version of Connectivity Driver (downloaded separately, and was an older version)
6) uninstalled every trace of ALL Nokia drivers and software
My phone is detected and works fine in multimedia and printing and USB storage device modes. It's just the PC suite mode that's giving me a headache. And also, I restarted my PC after every step that is mentioned above. The driver is 5130c-2.
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Feb 8, 2010
I was having some problems with transfering musics to my Nokia n70, so yesterday I updated my version of the nokia pc suite. Last night everything was working fine, however today in the morning I tried to connect my mobile phone to the computer and it's always showing the same error! Here is what I'm using:
- windows xp professional version 2002
- nokia n70 with a usb cable type CA-53
- nokia pc suite 7.1.40.6
The general error that appears is: "USB Device not recognized" In the Nokia Pc Suite-Get Connected appears "There is no available connection type and therefore connection to the phone cannot be established. The wizard will exit."I already tried to uninstall and install again and to install the drivers separately. I had a look at other threads but didn't find anything about this version of the nokia pc suite.
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Jul 15, 2010
I have had many kind of problems connecting my N97 mini with my laptop but have finally hitted the edge in this issue and didn't find an answer existing here. When I updated my Ovi Suite to the latest version the connection to my N97 mini was cutted off. This was maybe two weeks ago and I haven't been able to connect the phone to the laptop with PC suite connection form ever since (and no further updates available). I can sure connect with the Ovi Music in other connection forms and store the music to my phone but any connections with the Ovi Suite fails. There for I cannot sync my photoes or address book or get the new updates by my computer. What could I do to get the connection back? Install an older version again? Where to get one?
Today I checked the program updates with my phone application and there is software version 12.0.110 available to upload. Well, my phone does offer for other updates to "start to update" but this one gives only option to "update via computer" (I don't know the exact terms for the option written in the quotes since I use my Nokia in Finnish). How could I get the updates to my phone via computer when I cannot connect with the Ovi Suite anymore?
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Aug 31, 2011
I had windows 7 SP1 and PC suite is Version 7.1.45.0 last weekend I got my new Nokia 7230 than I installed PC Suite and my Bluetoothstick first I got this message without choosing connection Now I can't choose the art of connection?
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Jan 27, 2010
I installed and uninstalled PC suite several times
Always get complain "Problems with USB connection?" I do as instructed, nothing...
I would love to use Nokia phones with Ubuntu, but no support.
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Apr 1, 2010
PC Suite initiated internet connection via USB. PC Suite provides 3 connection options to 3 UK same problem with all 3. Connection starts and works well. After a random period of time (1 second to several hours) all web pages hang. PC Suite "One Touch Access" shows as still connected. Windows 7 network monitor shows no network activity even when you try to refresh web pages. Solution is to press disconnect and then connect on the One Touch Access screen.
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Apr 26, 2010
When updating my E63 contacts, calendar etc. uUsing PC-Suite via Bluetooth, every update asks the phone "Accept connection request from PC?" This doesn't occur when using a cable connection but is a real nuisance when using Bluetooth. Any way of automatically accepting the connection request?
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Mar 22, 2012
My company does not have enterprise server, so I have to use the desktop connection to sync calendar and contacts. It recognized it for a couple days and stopped working. I have tried different ports. Pulling the battery on the BB, none of it works.
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Sep 16, 2011
I have the android xperia X 10. I want to update the software as my phone is choppy and slow. I have connected the USB cable to my phone and computer. The phone light comes on ... so it is charging but the my computer does not detect the phone being attached and my phone does not have the little connection symbol. I tried hooking something else to the computer and it was recognized.
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Aug 17, 2010
I having the same problem with my computer not recognizing my blackberry, so first I went my sprint store to see if it was the phone. After an. Hour it wasn't the phone, so I thought about it and said my midi recorder and ipod cord wouldn't connect. So came home and clean my computer and uninstalled programs that I wasn't using. So after an hour of that it still wouldn't pop up, so I also uninstalled my usb drivers and still result. So I believe its my usb cord so imma try another cord when I get paid. I'm running vista and tried the DM and everything.
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Jun 25, 2010
The maps in my Nokia X6 16gb are gone after i ran an update in which it says will delete the old maps and voices to replace newer ones. Upon completion of the update, when i checked maps that are available in my device,Instead of new updated maps, there is only 1 map left which is Hong Kong and Macau, and i don't live in either one of it. Tried downloading the maps through the Ovi Suite, always got the message "The connection to the Ovi Maps server timed out"
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Jun 18, 2010
I used the Ovi suite to install the free maps on my E72 which work great but the software itself is very poorly written, too many bugs and problems so i would like to uninstall it and use the PC suite instead. can I now update my phone using the PC suite with it's updater software or do I have to now rely on the Ovi suite.
The reason I ask instead of having two pieces of software is i want to a Vista/XP (two machines) clean install followed by a Ghost DVD so the smaller image the better (plus i dont like to have **bleep** installed on my machine:-)
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Jan 29, 2010
Can i tranfer data from PC suite to OVI Suite - I need transfer all data from Nokia 6230i to new Nokia 6303 classic, or how to do it?. N 6230i is not connectable to OVI suite!
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Apr 6, 2010
How can I make my nokia E71 sync back with PC Suite after I started using OVI Suite? I have a Nokia E71, and i was using Nokia PC Suite to sync it with my outlook 2007 it all worked fine, contacts, to do notes and calendar (i wasn't syncing mail cuase i use gmail), untill the new ovi suite came out and i decided to try it since It sounded better.turns out It really sucked this ovi suite!! one of the worst softwares I've ever used, it duplicated all of the appointments that had color categories in outlook 2007, it is dead slow to sync!!!(i mean reeeaaly slow), even tough the Suite integrates more stuff in to one place it has reduced funcionality to sync stuff with my phone, it offers less funtions, not to mention that the user interface sukcs (its poorly desingned, it takes long to accses stuff, it shows me stuff as if it was advertisement).PC suite was very simple but funcional, oviously i went back to pc suite, to my surprise i couldn't sync, pc suite & the phone would do as if they were syncing, but when i checked at the end it wouldn't sync stuff.
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Aug 16, 2010
I got this phone 3 months ago, and it paired with PC Suite perfectly, till few days ago, when i lost connection with it, and now PC Suite and OVI Suite can't find my phone. I checked bluetooth device that im using, and made sure that phone bluetooth is on. In Attachment is shown how PC Suite and Bluetooth react when i try to reconnect the phone.
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Apr 15, 2010
Have a N900. Got the phone to work against Smart Suite and later Ovis Suite very well for the first 3 weeks. Then the trouble started. I used it both with USB cable and BTooth. First my synchronization with Lotus Notes calendar stopped (have to go by the PC), then contacts and messages. And today it does not even recognize the phone as a compatible phone. In the whole period I have been installing all kind of applications. My suspicion is that the trouble is due to an installation of a particular application - my question is:Anyone that got an idea what might have caused this?? Hope for help without re-intsalling the machine.
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Apr 16, 2011
i am having major issues with my e51 and pc suite! The s.ware support 4 my phone is not loading, and when i tried the new ovi suite as an alt. the software is not compatable with my phone! How is my phone going 2 get updates if i can only update via p2 suite?
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Feb 28, 2010
where how? ah?
N97 i miss you??
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May 18, 2010
Received a message the other day saying there was an important update to download via the pc software updater.
Installed the new version of software updater, plugged my phone in via usb in pc suite mode and surprise surprise it doesnt find the phone.Am i the only one that thinks that the nokia software is just so painfully terrible?
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