Nokia :: PC Suite NOT Recognizing SMS Messages
Apr 8, 2010
I am using Windows Vista, and am using Suite version 7.1.40.1 and connect my phone (a Nokia 6600 Slide) with a USB cable.The problem I'm having is that when I view my messages on my computer, it doesn't recognise a majority of the messages from my favourite contact, whether the messages are in a folder in the "saved items" section, or in the inbox itself.It's very frustrating because I want to save the messages onto my computer, but I can't save them if the PC Suite isn't recognising them. How can I make it recognise the messages it seems to be missing out?
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May 9, 2010
I can not connect my N86 to pc via USB cable, I'm using Widows XP SP3, and Original USB cable comes with the package, Last version of PC Suite, Nokia connectivity cable driver, Nokia Pc Suite Cleaner, all downloaded from Nokia. When I connect it to pc, it starts to be charged but it doesn't be recognized by Pc Suite. I restarted pc and phone both and even reinstalled the program using PC Suite Cleaner several times but no success! I even reset the phone to Factory default and used different pc (with windows XP & 7) but still the same problem! I don't think it's security locked because I didn't change the setup.
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Jul 8, 2010
I have installed Nokia OVI Suite version 2.2.0.245 and attempted to sync my Nokia 5800 XpressMusic device but I'm having various problems getting the OVI Suite to recognize my device. For the most part, when the program will come up with a message saying "Please change the USB mode on your device to OVI Suite (or PC Suite) USB Mode". Now, I'm already in PC Suite mode but I still disconnect the USB cable and connect it again, selecting the PC Suite mode again on my device. This does not change anything as I still get the same error message. When I don't get this error message, and I try to sync my messages (for example), the application crashes. I'm running windows Vista SP2, and my Nokia 5800 has the latest firmware installed V 31.2.101 (installed today July 7th, 2010) I don't know if this is a known issue and anybody knows how to fix it. if not, I hope the folks at Nokia take note and consider this issue.
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Jan 14, 2010
I have a nokia 6210 navigator and I can't get it to connect to my PC by the USB cable. It worked fine about a week ago and now it won't connect. I have updated the software and it still won't connect, when I plug the lead in to the phone it says "USB connected in PC suite but the PC suite dose not recognise the phone. When I try to connect within the PC suite it still doesn't find the phone.
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Feb 10, 2010
I spent an afternoon trying to have my new BT dongle (reeking transparent 2.0) working and after a lot of problem I won. When I rebooted my PC (xp sp3) and launched again Ovi suite I had no problems but now Ovi can't see my N82, while PC and phone are connected! One time I somehow got Ovi to see N82 but I had to add it as a new device, even if I already did before.
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Aug 9, 2010
I am unable to use Ovi suite as my nokia 5230 won't be recognised.I have deleted the Ovi suite twice and have even tried it on my other computer and it is still not being recognised.I have a new nokia data cable CA-101, but as soon as I connect it I get USB device not recognised.
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Apr 9, 2010
I want to back up all the SMS messages i have synced in Ovi Suite to a second location in case something happens, but I have no idea where they are stored, could anyone shed some light?
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Mar 29, 2010
Using the latest Ovi suite (updated through updates, not sure v number though). I received an X6 today. Seems pretty nice so far. However, had some issues transferring text messages between phones - it broke the dates on the MMS and left me with a bit of a messy inbox on my X6. So, I synced messages using Ovi suite from my old N82, and they all copied onto my PC fine. However, if I now connect my X6 to my PC and hit sync messages, it just says 'done', and doesn't copy my messages from my PC to my X6. Is there any way to do this? I'd like to keep all my old texts from my N82 and transfer them to my X6.
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Aug 25, 2010
I'm using Windows XP SP2
PC suite version is 7.1.40.1, English
I use both data cable and bluetooth.
My phone models are Nokia 2330 and Nokia 2730.
My problem is that when I open the Nokia Communication centre in PC suite (messages), I see the following issues in the messages.For example, if the total number of messages in inbox is 250, in the PC suite, it is listed as a number less than 250 (e.g 242 or so). On a closer look, I discovered that a few of the messages are "mixed up" with other messages.For example, let's take the two messages:
"Hello, how are you? Hope you are fine?"
"Where are you, and when will you be coming?"
In PC suite, the two messages sometimes are merged together as one message in a jumbled manner like this "Hello, hoWhere are you, an w are you? Hope you are fine? d when will you be coming?"However, they will be visible as "normal" in the phone inbox when I check in the phone screen.This issue happens on PC suite in both Nokia 2330 and 2730 in both inbox and sent items. I uninstalled PC suite, cleaned out my system registry and reinstalled PC suite, but the same problem occurs.Any ideas on why this issue is happening?
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Aug 21, 2010
How can I get the restore message function working? I've made a backup, wiped the message, and did a restore but ended up with an empty message box.
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Oct 30, 2012
I am not able to copy all the inbox messages from nokia PC Suite to my nokia 808. When i am trying to copy the messages saved/synced with nokia PC Suite back to my mobile, only some messages are getting copied back to mobile and some are not getting copied.
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Jan 8, 2010
I use Nokia PC Suite 7.1.40.1 with my Nokia 6233. Messages I send from the phone gets saved on PC Suite under sent items, but messages I send via PC Suite does not get saved there. Is this a software glitch or is there a setting I need to change somewhere?
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Sep 8, 2011
I have a Nokia e71 and currently my screen is broken.I've since bought a new phone but would love to get all the messages I'd previously saved.My new phone can sync with the Nokia but only picked up the messages in the inbox/drafts, not the messages I had in my 'saved messages' / 'my folders' whatever its calledIf someone has access to a Nokia e71 it would be great if they would let me know (including how many clicks across, middle button etc as I will be doing this blind!) how to select all messages in my folders and copy them to the inbox.
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Aug 25, 2010
I'm using Windows XP SP2 PC suite version is 7.1.40.1, English I use both data cable and bluetooth. My phone models are Nokia 2330 and Nokia 2730. My problem is that when I open the Nokia Communication centre in PC suite (messages), I see the following issues in the messages.
For example, if the total number of messages in inbox is 250, in the PC suite, it is listed as a number less than 250 (e.g 242 or so). On a closer look, I discovered that a few of the messages are "mixed up" with other messages. For example, let's take the two messages: "Hello, how are you? Hope you are fine?" "Where are you, and when will you be coming?"
In PC suite, the two messages sometimes are merged together as one message in a jumbled manner like this "Hello, hoWhere are you, an w are you? Hope you are fine? d when will you be coming?" However, they will be visible as "normal" in the phone inbox when I check in the phone screen.
This issue happens on PC suite in both Nokia 2330 and 2730 in both inbox and sent items. I uninstalled PC suite, cleaned out my system registry and reinstalled PC suite, but the same problem occurs.
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Jun 6, 2010
I am using the latest PC Suite 7.1.40.1. My phone is a 7373. When I connect with PC Suite (either Bluetooth or USB able) it is *constantly* showing me less messages on my phone then I really have. E.g. I have 782 message in a folder, but it shows me only around 600. And for other folders too. A few look normal. Even breaking up folders into more doesn't help. When I look at some messages, then PC Suite seems to concatenate a lot of messages into one message.And also when backing up messages, this backup is totally garbled and useless concerning my messages. My memory is running low on the phone, so I desperately want to save/export them on a card, but this way i can never do this and messages get lost (Btw on my phone itself everything is normal.
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Mar 12, 2010
I have a Nokia n97, and it is synced to Ovi Suite on my PC (latest version) I need to reinstall my OS (Windows 7), but I want to make sure everything is backed up first. Where does the Ovi Suite software store the Messages and Contacts and Photos/Videos on the Local Machine
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Jun 24, 2011
how to sync all my contacts, messages and pictures from my Nokia Ovi Suite to my Blackberry curve 9300. If this isnt possible, is there a way i can export it using another format?
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Dec 9, 2014
I upgraded my 4s to iOS 8.1.1. Now when I'm using my bluetooth device, Siri does not recognize any text messages or iMessages that I get. I ask it to read me the last incoming message, which worked nicely before the upgrade, and it tells me that I have no new messages. I've tried all kinds of resets and accessibility modifications, but nothing has worked so far.
Info:
iPhone 4S, iOS 8.1
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Aug 20, 2010
My C510 is all of us sudden not recognizing smileys in the text maessage and also my phone is very slow.
I have updated the latest software yet i am facing problems.
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Jun 18, 2010
I used the Ovi suite to install the free maps on my E72 which work great but the software itself is very poorly written, too many bugs and problems so i would like to uninstall it and use the PC suite instead. can I now update my phone using the PC suite with it's updater software or do I have to now rely on the Ovi suite.
The reason I ask instead of having two pieces of software is i want to a Vista/XP (two machines) clean install followed by a Ghost DVD so the smaller image the better (plus i dont like to have **bleep** installed on my machine:-)
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Jan 29, 2010
Can i tranfer data from PC suite to OVI Suite - I need transfer all data from Nokia 6230i to new Nokia 6303 classic, or how to do it?. N 6230i is not connectable to OVI suite!
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Apr 6, 2010
How can I make my nokia E71 sync back with PC Suite after I started using OVI Suite? I have a Nokia E71, and i was using Nokia PC Suite to sync it with my outlook 2007 it all worked fine, contacts, to do notes and calendar (i wasn't syncing mail cuase i use gmail), untill the new ovi suite came out and i decided to try it since It sounded better.turns out It really sucked this ovi suite!! one of the worst softwares I've ever used, it duplicated all of the appointments that had color categories in outlook 2007, it is dead slow to sync!!!(i mean reeeaaly slow), even tough the Suite integrates more stuff in to one place it has reduced funcionality to sync stuff with my phone, it offers less funtions, not to mention that the user interface sukcs (its poorly desingned, it takes long to accses stuff, it shows me stuff as if it was advertisement).PC suite was very simple but funcional, oviously i went back to pc suite, to my surprise i couldn't sync, pc suite & the phone would do as if they were syncing, but when i checked at the end it wouldn't sync stuff.
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Aug 16, 2010
I got this phone 3 months ago, and it paired with PC Suite perfectly, till few days ago, when i lost connection with it, and now PC Suite and OVI Suite can't find my phone. I checked bluetooth device that im using, and made sure that phone bluetooth is on. In Attachment is shown how PC Suite and Bluetooth react when i try to reconnect the phone.
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Apr 15, 2010
Have a N900. Got the phone to work against Smart Suite and later Ovis Suite very well for the first 3 weeks. Then the trouble started. I used it both with USB cable and BTooth. First my synchronization with Lotus Notes calendar stopped (have to go by the PC), then contacts and messages. And today it does not even recognize the phone as a compatible phone. In the whole period I have been installing all kind of applications. My suspicion is that the trouble is due to an installation of a particular application - my question is:Anyone that got an idea what might have caused this?? Hope for help without re-intsalling the machine.
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Apr 16, 2011
i am having major issues with my e51 and pc suite! The s.ware support 4 my phone is not loading, and when i tried the new ovi suite as an alt. the software is not compatable with my phone! How is my phone going 2 get updates if i can only update via p2 suite?
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Feb 28, 2010
where how? ah?
N97 i miss you??
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Feb 12, 2012
I get the belle update yesterday(11/2/12) on my C6-01. And I feel that my phone goes comparatively slow than anna,so I decided to move my messages(over 3,000) to pc. But everytime I completed it,it only deletes 100 sms from my inbox(it shows that 'you have free spaces by 290mb' but nothing happens). I have tried hitting 'move messages later than 2 weeks and 1 month' but nothing works.
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May 18, 2010
Received a message the other day saying there was an important update to download via the pc software updater.
Installed the new version of software updater, plugged my phone in via usb in pc suite mode and surprise surprise it doesnt find the phone.Am i the only one that thinks that the nokia software is just so painfully terrible?
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Apr 8, 2012
in the past few days my Lumia 800 has stopped recognising my Orange Sim card. This happens at reandom points through the day and i have to switch it on and off several times to get it to register that the sim is there. As it happens randomly there is no garuntee that the phone is working as a phone and making it pointless to actually use it as a phone. Also since the latest update there has been no improvement in my battery life whatsoever
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Aug 19, 2010
I have a nokia 5130 XM that always worked normaly, but i dont used it for 2 months, and now that i need it again, the mobile turn on and it stop all the time in a white screen (it don't start).I've tried:
-Connect with USB cable to check if i can update software, but my pc not recognize the device.
-Used the reset codes, nothing happened
I don't have memory card inside.the mobile phone cannot start, and i dont know what to do.any ideas/support?
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Jun 1, 2011
Ovi Mail is not working properly after the Yahoo-Ovi tie up.When ever i press the Compose mail or any other button i does nothing.
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