Cseries :: Nokia Suite Not Working In C7?
Nov 11, 2011
i ve restroed my c7 in factory reset option by deleting all data and restore all done well i updated symbian anna 1/2 and 2/2 also service pack and ovi store app ut the ovi store app is no working i ve uninstalled and installed again several times but it doesnt work
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Aug 30, 2012
My touch screen is not working on my C6, I really need urgent few contacts, how can I get it?? It cannot connect to Nokia Suite?
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Oct 18, 2012
I am from malaysia ~ why i go to my nokia suite , still cannot update my anna to belle ?? no show that i can update ..my product code is 059B899 . how can i update?
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Nov 27, 2010
I tried many times to connect my new phone C7 to nokia PC suite in order to restore the data from old phone X6 but couldn't.
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Feb 12, 2012
I live in the uk, with a c7 running anna. I connect my phone to the pc, and the recognizes it, so i go to the update section in nokia suite 3.3.86, it then says my phones current software is 022.014, i click refresh, and it says my phone is up to date, but i know it isnt! I have been looking forward to symbian belle, now its here i cant get it!
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Jun 5, 2012
After installing the Suite I tried to connect my phone to it, but the process interrupts on the stage of when the system looks for the drivers for a new software...then the message comes up couldnt find the drivers and the Suite doesnt recognize the phone.
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May 16, 2012
installing support software with Nokia Suite for nokia c5-00.2 failed
I cant upload nokia maps from Nokia suite.
cant update nokia software
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Feb 7, 2012
my product code is 059C5W6, no belle update shown in nokia suite
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Aug 22, 2011
My Nokia C3 firmware version is V7.20 and the new version is V8.63. But when I connect my phone to Nokia OVI suite and try to update my software. Then the message came no update available.
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Dec 26, 2012
i got problem with the C1-01 RM607, after updated to V 06.15 via Nokia suite.i am using the english and chinese in SMS message.After the latest update, the chinese characters cannot be read and the Chinese Language in the phone language setting is missing.the message in chinese words can be read in nokia pc suite.i checked the installed application, tpin_en_fr_de_hu , i believe it was language application for English, France, German, Hungary.where is the Chinese language?
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Aug 12, 2010
bought nokia e71 and i wanna use pc suite with it , but somehow i cant , neither pc suite on cpu neither phone detetcs each other (though i can use mass storage , com port and web cam when i connect phone to pc via usb cable) but with those features working i dont have choise to use pc suite when i connect phone to pc and as i mentioned neither my pc detects phone.i tried reinstaling suite and everything about nokia from my cpu , tried installing older connectivity drivers for nokia and its still the same i have 3 features working but when it comes to pc suite it blows.
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Mar 2, 2010
Nokia pc suite is not working on lap top .It says that the connection manager is not present
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Mar 10, 2010
I am unable to connect my E72 in PC suite mode via USB. It was working just fine earlier. The weird thing is that it works fine on Bluetooth. Other modes (Mass Storage) are working fine via USB. So USB port/wire is fine. The only thing that isn't working via USB is the PC Suite mode. I have tried selecting PC Suite mode in Settings> Connectivity> USB and also tried changing the Ask on connection option but it doesn't work. When I plugin my phone via usd, it prompts me to select the mode, if I select PC Suite it doesn't work, If I chose a mode other than PC suite, it works just fine.
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Jun 8, 2010
I just bought a N97 Mini because of the free navigation. Using the phone for calls works fine, however I cannot connect it to Ovi Suite. Somehow Ovi Suite keeps on trying to contact my phone, which is connected via the USB cable. I've installed and removed Ovi Suite a couple of times, but it still doesn't work. Even synchronisation of contacts doesn't work.
Software version is 11.0.102. (adapted version 11.0.102.c01.01)
PC is XP and I've downloaded the latest Ovi Suite.
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Jul 21, 2010
I have never been able to get Ovi siute to work on my laptop.I'm running Wondows Vista and have tried removing all Nokia programs and drivers and doing a fresh install but I still get the same notice every time I try to open Ovi suite."A problem caused the program to stop working correctly.Windows will close the program and notify youif a solution is available."
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Apr 23, 2010
I use Ovi Suite, download a map of Beijing documents, Ovi suite shows "preparing to download the map", the pop-up "Ovi Suite 2 Stopped Working". Why is this the case?
Nokia Ovi Suite 2.1.1.1
PC Connectivity Solutions 10.6.2.0
Data cable driver 7.1.27.0
Nokia Ovi Suite Update 2010.6.0.60359
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Operating system:
Microsoft Windows 7 64-bit versions
Language: Chinese (Simplified)
Detected Internet browsers:
- Microsoft Internet Explorer 8.0.7600.16385 (default browser)
Detect Bluetooth stack:
- Microsoft (Version: 6.1.7600, version: 16385)
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May 23, 2010
I am using PC Suite 7.1.40.6, under Windows XP Pro SP3. I have a 6600 fold phone, with the latest firmware (5.60). I connect via USB cable. PC Suite works perfectly apart for one thing. I cannot get the Sync function to work at all. If I run it, the program starts, and shows the phone as being properly detected and connected. However, if I press the Sync button or the Settings button, absolutely nothing happens! No error messages, just nothing. The only thing I have which I can sync with is Outlook Express, but surely even if I had no compatible programs installed I should still get something when I press the Settings button at least? I've tried repairing/reinstalling PC Suite and no difference. As i said, all other functions work fine.
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Jan 27, 2010
I installed and uninstalled PC suite several times
Always get complain "Problems with USB connection?" I do as instructed, nothing...
I would love to use Nokia phones with Ubuntu, but no support.
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Jun 20, 2010
When I first got my X6 I was able to play BBC iPlayer. After I upgraded the phone's firmware, I cant play iPlayer programs and can't find the app in OVI suite/ I'm sure it was there before. Any idea where to download it?
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Mar 10, 2012
i am not able to connect my N8 to OVI Suite since I installed the Windows 8 Consumer Preview operating system. My USB port is working fine as I am able to charge and connect in media transfer mode. It just doesn't work when the OVI suite mode is enabled.how I can work around this please. I use OVI suite a lot as I do most of my messaging through the PC. When will Nokia release a new edition of the OVI Suite that will work well with Windows 8. On once occasion, I was able to reinstall OVI suite by right clicking and selecting Windows 7 in compatibility settings and by running the program as administrator. However, even that doesn't seem to be working anymore.
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Aug 23, 2010
Sync with Outlook calendar/tasks (regardless whether using USB or BT) fails with error code 8004fd22 in Ovi Suite. N900 says nothing.Backups and contacts sync with Ovi Suite works ok.Sync used to work earlier. The only thing I've done is that I've installed the Hildon patch, that fixes the "jumping" phone answer UI (from maemo.org). Should have nothing to do with sync, but who knows.Ovi Suite is of last available version on Win7/32bit and N900 has PR 1.2.
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Apr 8, 2011
I working with the latest PC Suite 7.1.60.0 ( Windows 7 x64 ) and try to Sync my Lotus Notes Calender nsf database from the Notes Server with the Nokia E52 Cellphone. At the settings I could choose my nsf database an save it. Now I would sync the Notes calender with the PC Suite. Sync is starting and I got the question about the password from the notes nsf and go ahead. Now I got the message, a pop up from PC sync " notes/company/de!!mail/person.nsf, file is missing ". I try it w/wo password access to the notes database.But both not possible.
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Mar 14, 2011
after buying a C3-00 and tried to connect it to my PC, that there was no PC Suite for C3-00. The only available is OVi. Is this true? Because Ovi needs a bigger RAM than PC suite, if I want to use Ovi Suite then I have to buy bigger RAM, well, not a good solution.Is there a way (or to download form somewhere) so C3-00 can also use PC suite instead of only Ovi suite?Or should I buy higher type phone such as E5-00?
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Oct 6, 2011
im having problem on my phone since it freezed, automatically restarted and restored to factory setting erasing all of my personal data like contacts, Mgs, dowloaded games, etc. and some of the applications are in error / Missing(Ovi Store, Communities) i tried to reinstall the software update on ovi suite but my phone cannot be detected in Ovi Suite but can be detected in Mass Storage mode.. weird coz i think my USB cable is working fine..i tried to restore factory settings again but its not helping.
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Oct 28, 2011
Firstly, I've had a problem ticket and Emails with Nokia Support on the problem I'm about to describe and I'm told it will be forwarded to the OVI Suite Team to investigate.Basic problem is that Ovi Suite can not correctly register/recognise the maps it has downloaded to the phone.However the phone checks the server with it's map update function and reports back that they are at the latest level and no updates are available. Ovi Suite tells me correctly the maps I have on my phone but still offers the " 'gold star' Updated Maps Available" and if you then click this BOOM! all your phone maps are wiped out as the new maps start to download.VERY VERY annoying and expensive in time and financially costly on internet connections with limited/paid for bandwidth.I can confirm, as support have, that I have the lastest versions of phone software, maps software and installed maps.I've also done 3 clean installs (including running PC Suite Cleaner) and the problem still remains.As far as the phone is concerned it is totally happy with all software levels (after checking with the servers) and everything else works on the phone as normal.
I have asked if there are any internal logs/debug switches I can turn on to help diagnose the problem but am advised'for nokia use only' (or words to that effect).From an end user point of view this is very frustrating, especially the basic map update mechanism as once initiated all existing maps are wiped out on the phone.I think this should be changed if at all possible.Most people will want an up to date map for where they are or planning to go.However to have a map version of places you are likely to go at short notice (even if they are out of date) is and important backup/safety feature.To be forced to update all maps is really not a very user or server friendly feature.Anyway, any comments are welcome (do you have a C5-03 & Ovi Suite and see this issue?) and meanwhile I'll wait to see if there is a fix in the pipeline.
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Oct 26, 2012
My PC (Windows Vista) has Nokia Suite and all was fine with my C2-01 phone.Today I received a new phone, a C3-01. It won't connect at all.
The PC reports : Unrecognised USB device
then later : No drivers
then later : installing drivers
then later : driver failed.
Nokia C3-01i USB OBEX Failed
Nokia C3-01i USB Serial Port (COM3) Failed
Nokia C3-01i USB LCIF Failed
Nokia C3-01i USB Modem Failed
One driver installed successfully, a note is not available at this moment.
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Feb 12, 2012
I get the belle update yesterday(11/2/12) on my C6-01. And I feel that my phone goes comparatively slow than anna,so I decided to move my messages(over 3,000) to pc. But everytime I completed it,it only deletes 100 sms from my inbox(it shows that 'you have free spaces by 290mb' but nothing happens). I have tried hitting 'move messages later than 2 weeks and 1 month' but nothing works.
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Jul 22, 2011
I work with a Nokia C5-00 operator locked (Movistar Spain) one month ago. When I connect it thru Ovi Suite (in a Windows 7 box), a firmware update was available, and yesterday I tried to do the upgrade.
Ovi Suite detected my phone, and a few moments later, backup its contents, and started to download the new firmware. Troubles came when Ovi Suite began to do the update, as it failed with a "Network Connect Error" when started to do the process.
Screen of my phone went completely white, and after disconnecting the USB cable, the phone simply died, except when I press the red button (it makes a vibration, but screen doesn't turn on). If I reconnect the phone to the computer, Windows try to install a "Nokia USB ROM" device, but unsuccessfully.
Can I make a sort of "reset" to revive my phone?
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Jan 30, 2011
I bought one more C5 today and when I try to connect it to the pc via pc suite it says "Pc suite support installation failed" , I tried everything from reinstalling pc suite on pc, resetting phone but nothing working to let me restore the contacts from my previous C5 through Pc suite
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Jun 18, 2010
I used the Ovi suite to install the free maps on my E72 which work great but the software itself is very poorly written, too many bugs and problems so i would like to uninstall it and use the PC suite instead. can I now update my phone using the PC suite with it's updater software or do I have to now rely on the Ovi suite.
The reason I ask instead of having two pieces of software is i want to a Vista/XP (two machines) clean install followed by a Ghost DVD so the smaller image the better (plus i dont like to have **bleep** installed on my machine:-)
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Jan 29, 2010
Can i tranfer data from PC suite to OVI Suite - I need transfer all data from Nokia 6230i to new Nokia 6303 classic, or how to do it?. N 6230i is not connectable to OVI suite!
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