Cseries :: C3-01 USB And PC Suite Connectivity?
Oct 26, 2012
My PC (Windows Vista) has Nokia Suite and all was fine with my C2-01 phone.Today I received a new phone, a C3-01. It won't connect at all.
The PC reports : Unrecognised USB device
then later : No drivers
then later : installing drivers
then later : driver failed.
Nokia C3-01i USB OBEX Failed
Nokia C3-01i USB Serial Port (COM3) Failed
Nokia C3-01i USB LCIF Failed
Nokia C3-01i USB Modem Failed
One driver installed successfully, a note is not available at this moment.
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Aug 30, 2010
I just got a new Nokia X6 and downloaded Nokia PC suite,installed it and tried connecting my phone to it and got an error saying "there is no available connection type..........."
Tried Uninstalling and reinstalling.Did not work.
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Jan 29, 2010
All of a sudden PC Suite quit seeing that my phone is plugged in. I hear it being recognized when I plug it into a USB port. but I don't see it listed in my explorer when I look at the drives and I thought it was before. I thought it was my data cable (CA-53), so I bought another one with the same results. This just started happening recently and I have made no changes to the system that would cause this. I am running Windows 7 Ultimate. I have a very good system with a lot of RAM.
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Jun 10, 2012
My C6 connects to my wifi connection successfully and passes the internet connectivity test too.. However once its connected it does not open any page, marketplace don't open, facebook don't work.. All show "Cannot connect to server".
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Mar 14, 2011
after buying a C3-00 and tried to connect it to my PC, that there was no PC Suite for C3-00. The only available is OVi. Is this true? Because Ovi needs a bigger RAM than PC suite, if I want to use Ovi Suite then I have to buy bigger RAM, well, not a good solution.Is there a way (or to download form somewhere) so C3-00 can also use PC suite instead of only Ovi suite?Or should I buy higher type phone such as E5-00?
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Oct 6, 2011
im having problem on my phone since it freezed, automatically restarted and restored to factory setting erasing all of my personal data like contacts, Mgs, dowloaded games, etc. and some of the applications are in error / Missing(Ovi Store, Communities) i tried to reinstall the software update on ovi suite but my phone cannot be detected in Ovi Suite but can be detected in Mass Storage mode.. weird coz i think my USB cable is working fine..i tried to restore factory settings again but its not helping.
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Oct 28, 2011
Firstly, I've had a problem ticket and Emails with Nokia Support on the problem I'm about to describe and I'm told it will be forwarded to the OVI Suite Team to investigate.Basic problem is that Ovi Suite can not correctly register/recognise the maps it has downloaded to the phone.However the phone checks the server with it's map update function and reports back that they are at the latest level and no updates are available. Ovi Suite tells me correctly the maps I have on my phone but still offers the " 'gold star' Updated Maps Available" and if you then click this BOOM! all your phone maps are wiped out as the new maps start to download.VERY VERY annoying and expensive in time and financially costly on internet connections with limited/paid for bandwidth.I can confirm, as support have, that I have the lastest versions of phone software, maps software and installed maps.I've also done 3 clean installs (including running PC Suite Cleaner) and the problem still remains.As far as the phone is concerned it is totally happy with all software levels (after checking with the servers) and everything else works on the phone as normal.
I have asked if there are any internal logs/debug switches I can turn on to help diagnose the problem but am advised'for nokia use only' (or words to that effect).From an end user point of view this is very frustrating, especially the basic map update mechanism as once initiated all existing maps are wiped out on the phone.I think this should be changed if at all possible.Most people will want an up to date map for where they are or planning to go.However to have a map version of places you are likely to go at short notice (even if they are out of date) is and important backup/safety feature.To be forced to update all maps is really not a very user or server friendly feature.Anyway, any comments are welcome (do you have a C5-03 & Ovi Suite and see this issue?) and meanwhile I'll wait to see if there is a fix in the pipeline.
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Oct 18, 2012
I am from malaysia ~ why i go to my nokia suite , still cannot update my anna to belle ?? no show that i can update ..my product code is 059B899 . how can i update?
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Nov 27, 2010
I tried many times to connect my new phone C7 to nokia PC suite in order to restore the data from old phone X6 but couldn't.
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Feb 12, 2012
I get the belle update yesterday(11/2/12) on my C6-01. And I feel that my phone goes comparatively slow than anna,so I decided to move my messages(over 3,000) to pc. But everytime I completed it,it only deletes 100 sms from my inbox(it shows that 'you have free spaces by 290mb' but nothing happens). I have tried hitting 'move messages later than 2 weeks and 1 month' but nothing works.
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Nov 11, 2011
i ve restroed my c7 in factory reset option by deleting all data and restore all done well i updated symbian anna 1/2 and 2/2 also service pack and ovi store app ut the ovi store app is no working i ve uninstalled and installed again several times but it doesnt work
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Jul 22, 2011
I work with a Nokia C5-00 operator locked (Movistar Spain) one month ago. When I connect it thru Ovi Suite (in a Windows 7 box), a firmware update was available, and yesterday I tried to do the upgrade.
Ovi Suite detected my phone, and a few moments later, backup its contents, and started to download the new firmware. Troubles came when Ovi Suite began to do the update, as it failed with a "Network Connect Error" when started to do the process.
Screen of my phone went completely white, and after disconnecting the USB cable, the phone simply died, except when I press the red button (it makes a vibration, but screen doesn't turn on). If I reconnect the phone to the computer, Windows try to install a "Nokia USB ROM" device, but unsuccessfully.
Can I make a sort of "reset" to revive my phone?
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Jan 30, 2011
I bought one more C5 today and when I try to connect it to the pc via pc suite it says "Pc suite support installation failed" , I tried everything from reinstalling pc suite on pc, resetting phone but nothing working to let me restore the contacts from my previous C5 through Pc suite
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Feb 12, 2012
I live in the uk, with a c7 running anna. I connect my phone to the pc, and the recognizes it, so i go to the update section in nokia suite 3.3.86, it then says my phones current software is 022.014, i click refresh, and it says my phone is up to date, but i know it isnt! I have been looking forward to symbian belle, now its here i cant get it!
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Jun 5, 2012
After installing the Suite I tried to connect my phone to it, but the process interrupts on the stage of when the system looks for the drivers for a new software...then the message comes up couldnt find the drivers and the Suite doesnt recognize the phone.
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Aug 30, 2012
My touch screen is not working on my C6, I really need urgent few contacts, how can I get it?? It cannot connect to Nokia Suite?
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May 16, 2012
installing support software with Nokia Suite for nokia c5-00.2 failed
I cant upload nokia maps from Nokia suite.
cant update nokia software
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Feb 7, 2012
my product code is 059C5W6, no belle update shown in nokia suite
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Aug 22, 2011
My Nokia C3 firmware version is V7.20 and the new version is V8.63. But when I connect my phone to Nokia OVI suite and try to update my software. Then the message came no update available.
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Dec 26, 2012
i got problem with the C1-01 RM607, after updated to V 06.15 via Nokia suite.i am using the english and chinese in SMS message.After the latest update, the chinese characters cannot be read and the Chinese Language in the phone language setting is missing.the message in chinese words can be read in nokia pc suite.i checked the installed application, tpin_en_fr_de_hu , i believe it was language application for English, France, German, Hungary.where is the Chinese language?
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Jun 18, 2010
I used the Ovi suite to install the free maps on my E72 which work great but the software itself is very poorly written, too many bugs and problems so i would like to uninstall it and use the PC suite instead. can I now update my phone using the PC suite with it's updater software or do I have to now rely on the Ovi suite.
The reason I ask instead of having two pieces of software is i want to a Vista/XP (two machines) clean install followed by a Ghost DVD so the smaller image the better (plus i dont like to have **bleep** installed on my machine:-)
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Jan 29, 2010
Can i tranfer data from PC suite to OVI Suite - I need transfer all data from Nokia 6230i to new Nokia 6303 classic, or how to do it?. N 6230i is not connectable to OVI suite!
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Apr 6, 2010
How can I make my nokia E71 sync back with PC Suite after I started using OVI Suite? I have a Nokia E71, and i was using Nokia PC Suite to sync it with my outlook 2007 it all worked fine, contacts, to do notes and calendar (i wasn't syncing mail cuase i use gmail), untill the new ovi suite came out and i decided to try it since It sounded better.turns out It really sucked this ovi suite!! one of the worst softwares I've ever used, it duplicated all of the appointments that had color categories in outlook 2007, it is dead slow to sync!!!(i mean reeeaaly slow), even tough the Suite integrates more stuff in to one place it has reduced funcionality to sync stuff with my phone, it offers less funtions, not to mention that the user interface sukcs (its poorly desingned, it takes long to accses stuff, it shows me stuff as if it was advertisement).PC suite was very simple but funcional, oviously i went back to pc suite, to my surprise i couldn't sync, pc suite & the phone would do as if they were syncing, but when i checked at the end it wouldn't sync stuff.
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Aug 16, 2010
I got this phone 3 months ago, and it paired with PC Suite perfectly, till few days ago, when i lost connection with it, and now PC Suite and OVI Suite can't find my phone. I checked bluetooth device that im using, and made sure that phone bluetooth is on. In Attachment is shown how PC Suite and Bluetooth react when i try to reconnect the phone.
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Apr 15, 2010
Have a N900. Got the phone to work against Smart Suite and later Ovis Suite very well for the first 3 weeks. Then the trouble started. I used it both with USB cable and BTooth. First my synchronization with Lotus Notes calendar stopped (have to go by the PC), then contacts and messages. And today it does not even recognize the phone as a compatible phone. In the whole period I have been installing all kind of applications. My suspicion is that the trouble is due to an installation of a particular application - my question is:Anyone that got an idea what might have caused this?? Hope for help without re-intsalling the machine.
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Apr 16, 2011
i am having major issues with my e51 and pc suite! The s.ware support 4 my phone is not loading, and when i tried the new ovi suite as an alt. the software is not compatable with my phone! How is my phone going 2 get updates if i can only update via p2 suite?
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Feb 28, 2010
where how? ah?
N97 i miss you??
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Jun 10, 2015
As soon as I inserted the Sim card and turned on the device I immediately got APN configuration for my phone, including 4G.
The problem is, that when choosing network mode: LTE/ WCDMA / EDGE, the phone has 4g connection for a while, but as soon as this connection is down (for instance, when connecting to Wi-Fi), it won't reconnect again, not to 4g or 3g or anything. I can still get calls in and out, but no data.
Resetting the device and/or turning mobile data on and off won't solve the problem. Only changing network mode from LTE mode to wcdma or EDGE and then back will get the 4g connection up again.
My current solution is to work in wcdma/edge mode. In this mode i don't encounter any issues. However, it's a Shame that I can't utilize 4g capability.
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Feb 5, 2010
I purchased my E72 last week and installed the latest Nokia Maps with free navigation support.
I had an absolutely seamless GPS connection in the initial three to four days of usage, but now, it takes me an eternity for the GPS to connect to the satellite. I have to wait for a minimum of 5-10 minutes every time I want to use the GPS. I tried reinstalling the maps, but that did not help, either. Should I Hard Reset the phone? Is there any simpler method?
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Mar 6, 2010
I don't seem to be getting any 3G data connectivity on my fairly new Nokia Xpress Music 5800 Navigation Edition phone. It is only connecting via Edge. I checked with AT&T who verified that my account is provisioned for 3G data and I am easily within the coverage area since I am in NYC.
When I force the network mode to UMTS, the phone shows the 3G or 3.5G icon but there are no signal bars. Then if I force the Operator Selection to manual it sees AT&T, but when I select it I get a "No access" error message.
I understand early 5800s had a problem with 3G connectivity in NYC that was fixed with a firmware update. I'm using firmware 40.2.005.465.03.
Is there anything I can try to get 3G working or is this phone likely defective?
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Jun 16, 2010
I have an N97 with 3 and I used to be able to connect to the internet and download with no issues. Since a firmware update a few weeks ago every time I try and connect to the internet the phones starts looking for a WLAN connection, rather than "connecting via 3" like it used to.
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