I am trying install Ovi Suite onto my PC at work so I can get back up and running again, after upgrading my Nokai handset. However the product fails to install. I keep getting the message: Initializing Failed. Unable to proceed with the installer execution My operating system is Win XP (SP3). What's the story?
View 3 RepliesI'm getting really frustrated trying to Install the Ovi Suite Installer 2.2.0.241 on my Thinkpad T400. I still have about 8G free, but the installer hangs at about 50%. I have tried to install numerous times, with and without restarting the machine., but get the same unsuccessful results. For now I have to do with the Nokia PC Suite which was successfully installed, but I really look forward to using the OVI.
I just purchased a Nokia N97 mini after having spent 5 years on Windows Mobile due to hardward and software issues. I hope I did not make another mistake by moving back to Symbian! Even when I cancel the installation, it still hangs.
I have a nokia 5800 Nav. Edition. Here is step by step issues I am facing with the phone:
1. Whenever I go to OVI Store it gives me a message saying that an Update is available and I need to install it before going forward. So when I click on Update button it takes me to several screens and finally Outpus saying that "Unable to start the operation. Installer is in use already."
2. In order to solve this issue I went through some of the discussion and found out that in order to get this problem addressed i need to follow the steps to Open the file manager and remove the Memory Card followed by Removing the Card physically.
3. This is when I realized that for some reason my memory card is stuck inside, so when I press it the dock seems to be releasing it but it refuses to come out completely.
4. Despite removing the memory card and undocking it I am still not able to apply the update to Ovi Store but this time the error message is different. Here are the steps:
a. I go to file manager and remove the memory card.
b. I undock it physically.
c. I start the Ovi Store and click on Update.
d. It goes through several screens as above and finally asks for Installation (this did not happen when Mem card was in).
e. It starts the installer but then aborts it saying "Update Error".
1) loaded current PC Suite.
2) It successfully found my phone and my bluetooth connection.
3) It asked me to download and install OVI. I did so, but it failed.
4) The program read my address book successfully.
5) It tried to refresh the contents and failed.
6) It failed backup suggesting I reconnec the phone and try again. This doesn't work.
7) It doesn't find pictures on my camera to upload.
8) The program locks if I try to go to Settings.
9) The program is also extremely slow opening up any application.
10) It won't let me edit contacts.
This thing just isn't working. I'm running Windows XP home on a Dell Dimension E520
Every time i run an update for the PC suite software or OVI suite i get an error that prevents the process from complete itself;
Here's the message i get:
Module C:Program FilesCommon FilesNokiaCodecsEmzMP3SourceFilter.dll failed to register. HRESULT -2147467259. Contact your support personnel.
Yesterday I wanted to update my Nokia E63, I saw there was 2 ways of Updating, 1. Over The Air, but there was no clear definition on how to do that, So I want to the other option, Nokia Ovi PC Suite. The download kept failing but it kept resuming when I tried to download the update again. After the download finished Usually you do not need the internet to install something that you already downloaded (Should Always Be Like That!!) So I thought that and while the update was installing Nokia Ovi PC Suite said something about Cannot Connect To Service, Although My Internet was PERFECT! and I tried to turn on my E63 and it would just vibrate and then turn off. I tried reviving it by leaving the battery out for 5 mins ( I also left it out for 6 hours) And when you turn it on Hold the Green Button Call And the 3 and the *. But none of that works, I wanted to send my phone to Nokia Care through Post But you need the IMEI but How can I do that?
View 4 Replies View RelatedI have been trying to connect my nokia n900 to my pc that runs windows 7. I am using usb cable that came with the phone. I get an error messege on the computer when using mass storage mode that says "failed to install device driver'. I downloaded PC suite and tried PC suite mode. I got an error message saying "your phone is in file transfer mode. quit file tranfer mode to proceed" how do I quit file transfer mode?
View 9 Replies View RelatedI'm trying to install motocast to connect my motoactv. Gets to about 98% of installing MotoHelper and USB drivers and gives an error: "This driver installer does not recognize your operating system. The installer will now exit" Running Windows 8 Consumer preview. Tried multiple compatibility modes no luck. Is this just not compatible?
View 3 Replies View RelatedI'm unable to sync anything using Nokia Ovi Suite. Whet I startup the program the first message I get is "Operation failed - Unable to read tracks" (the audio tracks from the phone). The software can read and edit contacts in the phone as well as work with messages, but it won't sync either. The error code I get is 83940004. Both Ovi software and phone's firmware a up to date and everything works fine with PC Suite.Does anyone have an idea what might be causing this?
View 8 Replies View Relatedi'm using the PC Ovi suite and am unable to sign into the ovi network.The error message says there is no internet connection.
View 4 Replies View RelatedI am unable to connect my E71 to PC Suite with the cable.Connecting to PC Suite via Bluetooth however is no problem.How do I resolve this?
Nokia E71
PC Suite 7.1.40.6
Windows Vista Professional
I've Nokia 701.The Nokia PC suite version is 7.1, I'm unable to connect my 701 to PC suite.I tried on the desktop and a laptop but it doesn't detect properly. It detects the phone as some "port_something"!It could be because of fp2?
View 5 Replies View RelatedI am unable to synchronize C7-00 with Nokia PC Suite. The applications recognizes the phone and creates a bluetooth connection, but upon selecting the phone in PC Sync within PC Suite this message appears: "Program PC Sync does not support connected phone".Ovi Suite is not an option as I am forced to use PC Suite provided by my employer/work computer provider. The current installed version is 7.1.40.4
View 5 Replies View RelatedThe software installed, and the calender and everything I clicked on was synchronized. But now it does not work. The message is connected and then some seconds later "not connected".
View 1 Replies View RelatedI am unable to use Ovi suite as my nokia 5230 won't be recognised.I have deleted the Ovi suite twice and have even tried it on my other computer and it is still not being recognised.I have a new nokia data cable CA-101, but as soon as I connect it I get USB device not recognised.
View 6 Replies View RelatedI own a Nokia 5800 with firmware v21.0.025, and am using Nokia OVI suita 2.0, and am facing one big irritating issue! When I try syncing my Photos, I check on my device and click "All", and it says "You have no photos in this folder in device"...however I have indeed a large no. of images,but none of them are viewable. I am unable to view the images on my device (through OVI Suite)
Basically sspeaking, my photos on my device are not viewable on OVI Suite...and this is really frustrating coz the previous OVI suite 1.0 was real easy to sync and transfer all my latest photos to my PC...until one day it stopped working, and everything (Nokia Photos & Nokia Music) went dead...thats when I had to update to OVI Suite 2.0 & OVI Player
When I try to use Ovi Suite's own software updating feature, it can't download the update completely but after 16M/16M informs me about server/firewall problems. I alternatively tried to use my web browser with star downloader and after downloading everything it tries to catch file info from Nokia but then the connection is dropped. I had the same problem with PC Suite, so problem is probably how my computer and Nokia support site discuss together. But is the solution (as Nokia support QA suggest) to drop your virus software and firewall down. For me that sounds quite strange. Any help?
View 5 Replies View RelatedI had been using Ovi Suite to sync my PC and 5230 and was having no trouble. But I tried connecting today (almost afetr a month's gap) and now the Ovi suite doesn't recognize my mobile. My PC is able to recognize the device but Ovi doesn't. And I've updated the Ovi suite too. Please help...
View 4 Replies View RelatedI just upgraded my 5230 phone software and can no longer connect to the maps in ovi suite on my pc. I just get the error message that my internet isn't working, which isn't the case.I've rebooted my pc, and restarted the phone, same problem. I can access ovi maps on the phone but just can't get it to connect with my pc.can anyone help?
View 4 Replies View RelatedI am unable to connect my laptop and my phone (5800 XpressMusic) through Bluetooth. When I run 'Nokia PC suite', it detects the phone, it also asks for the pairing code and then I get a message (on my laptop) - "Cannot authenticate the phone".
View 5 Replies View RelatedI had to do a hard reset to my nokia X6 today and before i did i backed up the phone using content copier. After the restore, i tried several times to restore my contacts and messages back but keeps failing? Worst case senario is there anyway to get the contact info out of the .nbu file?
View 4 Replies View Relatedis it justt me but i'm still unable to dowload or update maps using ovi suite ?i have a c5-04 and i tought that the new ovi suite would have resolve the persisting problem.i have try to erease the maps folder, reeboot, retry to update maps, but stil got message telling me that there is newer maps but it's impossible to dowload any.it was working just fine before the last 2 ovi suite update.Main reason i have a Nokia is the GPS option but now love is just fading away and it's deeply annoying.
View 4 Replies View RelatedOVI suite downloads music via pc with latest ovi software but unable to transfer to device nor play in ovi music player.
View 1 Replies View Relatedafter upgrading my 701 to Belle FP1:
- i started to have Wi-Fi issues, connection dropped more than usual;
- Every time i clicked over the "Climate Mission 3D" it used to launch "JoikuSpot" instead;
- Nokia Store keeps reporting there was a new Maps Suite v2.0 even though this update/version was already in place and even if you performed the installation following that notification...;
So to get over these issues i went for a "clean installation", this wasn't possible, i tried to reinstall the system using Nokia Suite, it didn't work as it always gives back the error 12054;So, i tried the hard reset first, this worked, it wiped out everything except the info at the SD card but this step brought me even more issues, so i tried again using Nokia Suite and the issue remained, i receive the error 12054 every time i try reinstall the system.So apart from the mentioned above, i've got the following new issues:
- Wifi connection drops even more often;
- Apps installation fails a lot, thanks perhaps to the Wifi connectivity issues;
- Word, Excel, Ppt, OneNote, Broadcast, all these are gone;
- Some apps simply don't open, example: default QuickOffice;
I've reported this issue to Nokia Support and the answer was go to the next Nokia Care point..
I bought one more C5 today and when I try to connect it to the pc via pc suite it says "Pc suite support installation failed" , I tried everything from reinstalling pc suite on pc, resetting phone but nothing working to let me restore the contacts from my previous C5 through Pc suite
View 9 Replies View RelatedWhen I hooked the phone up to PC via USB and started up nokia software updater the software couldnt find my phone. I put the phone in PC SUITE mode but still no go. I also did I hard rest, reinstalled PC SUITE. The only way phone "talks" to the PC is via bluetooth but the only wo updates software is via usb cable.Please help.
View 11 Replies View RelatedI have an E71, with both the firmware and Ovi Suite fully up to date. I am trying to install the latest Ovi Maps Software, according to the instructions:
Download Maps to your desktop or an easily accessible folder on your computer.
done - nokia_maps_3.03_10wk11_b04_s60_3.1_rom.Nocs is downloaded to desktop
Install Maps using Nokia Ovi Suite e.g. double click on the Maps installer file. Finish the installation on your mobile. When I double click (with Ovi Suite open), windows cannot detect which program with which to open the software. I cannot see any option in Ovi Suite to open the software either. Have I missed something? Apologies if this is a obvious problem - I have searched and found related problems, but none of the fixes I have tried have worked. I've have tried going through the Ovi store on my phone, but when trying to login, I get a 'resource does not exist' message.
I cant get my contacts and calendar synced to my nokia E71.I have updated the firmware, ovi suite and my outlook/office 2010
system information: win7 x64
OVI suite tells me that there has to be outlook installed.but it is a complete new installation pf all nokia components did not help.any ideas?
I've tried to update my E63 software using Nokia Suite v3.3.86 but in vain.
The steps I've followed in the 3rd step fo update process (i.e. Install) are as follows with screenshots attached:
1. It checks for valid installation file (see attached "Installation file validation.png"). Since the update has been downloaded by it previously, it proceeds to next step.
2. It starts preparing to install (see attached "Preparing to install.png").
3. It show USB connection active screen with a windows notification saying "Nokia E63 disconnected via USB" is seen on "Install screen". (see attached "Install Screen.png" for "Install Screen").
4. Next with the same USB connection active screen, a windows notification saying "Nokia E63 connected via USB" is seen on "Install screen".
5. The windows notification disappears and the screen is still at the "Install Screen" (see attached "Install Screen.png").
6. Nothing happens even after waiting for a long time. Clicking "Next" repeats the above mentioned process from step 2.
Dialing "*#0000#" gives the following info:
"500.21.009
02-06-2010
RM-437
(c) Nokia E63-1 (308.06)"
What to do when my nokia 5800 express music is not getting connected with nokia store ?
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