BB Torch :: 9800 Will Not Boot
Mar 16, 2012
My blackberry torch 9800 is out of warranty and my insurance will cost me $150.00 to replace this torch. What happened is that my husband's blackberry torch 9800 went down and would not reboot, can't even get it to reboot by connecting it to the computer. Anyway, yesterday, I took my husband's SIM card out of his phone put it into mine and my phone would not boot up again. I put my SIM card into his phone and still will not boot up completely. I took it into the AT&T service store they can't do anything.
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Apr 4, 2012
I was installing Fandango and once it was done downloading the phone shuts off to reboot and the screen turns on and the bar at the bottom showing the loading progress was going fine and everything and then it gets to about 3/4 to being done, then it shuts off and starts over and it does the same thing over and over; gets to 3/4 shuts off. I tried pulling the battery and it didn't make a difference. So I tried pulling out the battery and just leaving it sit for awhile, still nothing. Tried charging it, Still nothing. So I tried connecting it to the computer to reset it and restore the OS but it won't connect. I bought it in January, but I didn't get like other Warranty..
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Apr 22, 2012
Im gonna need you to put your thinking caps on for this one!!!!torch 9800I was playing suduko..Put the phone down...came back 10 min later....phone was dark!!!no new apps added recentlyPhone wont boot upi have another 9800, so i have switched batteries and both the batteries boot up my other phone...so its not the batteryI plug the dead one into my desktop...doesnt even know its there...I have followed the threads on starting in safe mode...no dice.No red light...nothing happens.
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Mar 2, 2012
Was downloading TV app last night (first time), needed to restart. Red light turns on, then the loading screen comes up, finishes, then freezes before moving on to next screen.I have tried to soft reset, hard reset, connect to desktop manager, searched for help, read posts that will not help.
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Sep 30, 2012
when I reboot my BB (Torch 9800, OS 6), I always have this message "Uncaught exeption: Application Registry. Get Or Wait For (0x70170be9d2fc292) owner died Thread [Thread-399124480,5]".
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Aug 25, 2010
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
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Aug 11, 2010
I have already installed the new Desktop Manager 6.0 that I downloaded from the RIM site.
I am thinking the safest way to not have a problem is the just restore my 9800 data from a back up rather than do the Switch Device thing. Anyone worried it might bring erroneous crap into the new 6.0 OS.
Maybe it would be better to redo my settings after the data install to make sure all is clean and working correctly. Some of the 5.0 setting would not be applicable to the new 6.0 software.
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Aug 3, 2010
Title speaks for its self. They just posted on there wall they will be offering it. No details as to when/price.
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Aug 20, 2010
When I select the app world on my phone and try to login in i'm getting a 30601 error. it seems several people are also geeting this error.
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Mar 13, 2012
i had a blackberry torch 9800 which i backed up to the blackberry desktop then it was sent away for a repair and they replaced it with anew 9800 i have tried to recover everything from the desktop but it says i need the old blackberry first?
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May 24, 2010
i wanted to show everyone this new vid i just found on Internet.
Internet - blackberry 9800
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Apr 11, 2011
My phone keeps trying to boot up (where it says blackberry, black screen) but keeps stopping and re-booting. It's been doing this for over an hour. I even tried taking the battery out, to no avail.
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Apr 22, 2012
torch 9800I was playing suduko...put the phone down...came back 10 min later....phone was dark!!!no new apps added recentlyPhone wont boot upi have another 9800, so i have switched batteries and both the batteries boot up my other phone...so its not the batteryI plug the dead one into my desktop...doesnt even know its there...I have followed the threads on statring in safe mode...no dice.No red light...nothing happens.
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Jul 15, 2011
I had 40 percent battery remaining and did a pull battery. When I turned it back on, it went to the Blackberry Loading screen then the bar at the bottom fills. It then goes to this screen and hangs. Tried two FULLY CHARGED batteries, same result.
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Aug 23, 2010
I know they are iPhone lovers, maybe Steve is paying them to leave it there since they dis the Torch so much.
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Aug 30, 2010
On other BB's I've moved pictures from the device to the media card using the "move" function - I can't find this on the Torch. Am I overlooking something or will I have to use Desktop Manager?
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Sep 6, 2010
does anyone no how to transfer all my contact from my Tour which is cdma with no sim card to my new Torch with sim card. i cant do it using blackberry desktop software.
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Aug 18, 2010
I'm not sure how to connect my school email to my blackberry Torch. My school e-mail is weird because when I go inside everything looks exactly like gmail but it isn't exactly gmail beacuse you can't sign on from www.gmail.com. Gotta go through the school website. It does provide instructions on how to link to the Blackberry but it doens't work for the Torch because the option doesn't exist.
(Instructions)To set up the BlackBerry's email client with Google Apps email (IMAP), just follow these steps:
On your BlackBerry device, navigate to your home screenSelect the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)Follow the setup instructions provided on your device to create a new e-mail accountBe sure to enter the following:Mail Server: imap.gmail.comUsername: [your full Google Apps email address]Password: [your Google Apps password]IMAP Port: 993Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP)Select NextSelect Next again (bypassing the 'Additional Information Required' section)Select your account type, then select Next.You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continueSelect the option that mentions 'IMAP/POP'Select I will provide the settings..., then select NextSelect Set up existing email account...Enter your Google Apps account information here, with 'imap.gmail.com' as your mail serverSelect NextSelect Save
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Aug 21, 2011
My Torch will not boot up. I take the battery out for 30 seconds and when I reinsert it the word Blackberry appears then it goes black and the red lights at the top go on.
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Aug 25, 2011
I've only had this phone a month and it won't boot up.
Sometimes when I put the battery in it begins to boot up, the freezes and stops. It then intermittently flashes red twice while the battery is in or connected to charger.
Tried connecting to BB Desktop to restore factory settings but can't get it to connect until the device has booted up (whic it won't)...
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Feb 5, 2012
Torch 9860 one week old. Battery went dead so I hooked up charger. Now phone will not boot up. I get a red LED light on for 10 seconds and off for 8 seconds, repeats. Tried removing battery. Tried booting in safe mode (holding escape key), nothing works.
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Sep 8, 2010
look at this commercial of the blackberry torch (spanish commercial) its very nice Internet - belanova blackberry torch commercial
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Aug 30, 2010
So I have a few pics I took with the Torch and I have some wallpapers that I added to the device. Sometimes you can see them in the preview area but when you click on them you get a weird icon that looks like a wheel. Sometimes even in the preview area you cannot see the pic at all.Still on the official OS that came with the phone. Does anyone know what the problem is? I recently swapped out to a larger memory card but I had the problem on both cards.
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Sep 16, 2010
I assume since I can't find it, there's no way to turn the feature OFF? I find it highly annoying to make noises when there's really no shutter action. I searched and couldn't find anything on the topic.
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Aug 16, 2010
Anyone else having problems? When i view an email
1. images are not automatically appearing (need to click get images)
2. the HTML emails are appearing too wide. I have to scroll to the right to see the other half of the email.
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Apr 26, 2010
As you already know, the ring volume on the Torch 9800 is extremely low. So I tried to email custom mp3 ringtones to my phone to use instead. In attempting to do so, I received a message saying "More request cannot be completed. Service book information not found." I also received this message when trying to email a photo to my blackberry. This never use to happen in past blackberries I have owned.
How do I fix this "service book information not found" issue ?
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Aug 25, 2010
I have bought a Torch, but cannot get it to set up in the Organizer configuration to sync with my Calendar in MS Office XP- Outlook. My computer runs Windows XP. The contacts and memo will configure (although) they are posting to an archive folder and when I try to change that I get Error 0x80043bea), but the Calendar and Tasks will go through the set-up process, but when you finish it, the checkmark on those 2 Outlook folder disappears before you can even select the advance settings.I have re-set the configuration on the Desktop software a couple of times, to no avail, and uninstalled the Desktop 6.0 software and reinstalled it. None of these measures have changed the problem.Any suggestions?
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Jul 24, 2011
I recently purchased a Blackberry Sync Pod and for some reason the phone will not charge while on the dock. The phone wil enter bedside mode and i get a message stating that the phone will not charge. I am able to charge the phone without the dock using the exact same cable. The retailer isnt willing to assist in this matter as they say it is something I need to take up with the manufacture.whats wrong or how to make the phone charge?
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Aug 14, 2010
Any theme but the AT&T theme would do... I would prefer the Blackberry default theme. Any theme but the AT&T theme! And how about a blank background? Any background but the AT&T logo.Do you see a pattern here? I really do not appreciate a $600 purchase that is little more than an advertisement for AT&T.
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Sep 17, 2010
I am looking for a thread or would like to create one that will instruct a newbie on how to clean up (or hide) those apps I don't want or use, on the main screen. Also would like to know recommendations as to best apps to have, that don't suck memory. (Maybe an app to free up wasted space?)
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Aug 11, 2010
I just saw the torch at at&t store and I have to get it. The question is I live outside US and I need to get it unlocked.Now, I saw that at at&t store, they are selling the torch for 499 dollars without contract. I am sure this is locked.If I can get this phone (I know I need to get someone with at&t to go with me to buy it), I can unlock it. This is for sure, right?
I see that some sites are selling it for 599 and 699 dollars but I dont want to pay the extra amount if I can get it unlocked.
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