BB Torch :: 9800 Keyboard Went Missing - Screen Does Not Rotate
Sep 27, 2011
I have a BB Torch 9800 and for some reason the digital keyboard went missing - I cannot get access to it - and furthermore when I tilt or turn my phone the screen does not adapt to the new position.
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Mar 26, 2012
I am wanting to make it so that my Torch 9800 does not rotate the screen when my phone gets turned on it's side
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Aug 21, 2010
Just got my torch last night! yayyy! I did read in one of the threads there is a way to bring the virtual keyboard down by swiping up and down (I think). But when I do that, I always open the manage connections option. Can someone explain how to get it to show wo opening the physical keyboard?
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Jun 7, 2010
anyone else notice the on-screen keyboard isnt qwerty? is that just on the version they are testing or will it be on all of them?
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Jan 5, 2012
I have a torch 9800 and I am having problems everything work on the touch screen but the virtual keyboard.
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Aug 13, 2010
Is there a way by touching something on the screen?
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Aug 25, 2010
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
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Feb 20, 2011
Is it possible to get the home screen to rotate without having to open the keyboard?
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Apr 24, 2012
i bought my bb 9800.. and notice the screen dont rotate and dont have virtual keyboard.
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May 16, 2011
I can't rotate my screen. Normally when you hold the torch in the other way, the screen turns with. But mine doesn't do that anymore. I already did the battery out and restart but still it doesn't work.
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Jan 9, 2012
The letter 'i' appears without a dot each time I type it in email, messenger and text messaging. As a result, I cannot send emails as the recipient address is not recognised.
I have rebooted several times and restored to an earlier date when I didn't have this problem, but to no avail.
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Nov 11, 2011
it's essentially dead. The touch screen and everything else worksfine, but the phyisical keyboard won't work.
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Apr 29, 2012
I have a bb torch 9800 .my keyboard doesn't work anymore.that means I can't answer any call,I can't login or logout any application.I have alwas to take off my batterie to log out and when I swicth on my phone;it takes my even one day to unlock my pin(because the keyboard doesn't work).But my sceen works and the problem is I can't use the main keys on the middle(the mouse).
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Sep 3, 2010
Noticed yesterday in my Favorites screen that many icons were no longer there. My browser for example. So I went to my "All" screen and highlighted my browser and pressed  and clicked "unmark as favorite". Then I clicked  again and chose "Mark as favorite". That put my browser back into my favorites list. But now its gone again today, along with all the others I had to unmark and then re-mark. Anyone else had this happen?
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Jul 7, 2012
i have had a 9800 for about a year plus,its been fine but i seem to be losing some of my contacts. I have had cases where i try to retrieve a number but it wont come up,but once i get the number from another source and now use my 9800 to dial the number,it shows up on the display with the name its store
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Oct 26, 2010
I have the torch 9800 and there appears to be a bug with the on screen keyboard. After viewing a few pdf files in Repligo Reader I went to compose an email. I noticed that the on screen virtual keyboard was missing the outlines around the individual keys and the alt, shift, language selection and delete keys are not displayed. Also the background of the keyboard is all gunmetal grey and the keys are white with no outlines as mentioned above. I can still use the keys, touch the area where the keys are not displayed and the functionality remains intact. This happens in both horizontal and vertical mode. If I change the vertical keyboard to compact mode in options the vertical keyboard is displayed normally. I have reproduced this issue, reported it to the Repligo Reader developer and the only way to resolve it is a hard reset or full device restart.
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Sep 20, 2012
Today I removed my battery to reset and the screen will rotate for a short period of time then stops. Reset again its OK but after a short time it wont rotate.
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May 26, 2012
The screen has stopped rotating..
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Oct 27, 2011
Purcahsed 9810 on 10/25/2011 and have noticed if I open slider to use Qwery keyboard I will then lose the ability to use the virtual keyboard until I pull the battery. Also noticed that screen will no longer rotate. Bad device? Software issue in OS 7?
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Aug 5, 2010
I have been keeping recommending iPhone 4 to my girlfriend, who is going to get her Master degree from Columbia Univ and step into business world. And she said, "wow, it looks wonderful but too naive/childish for me".
And then I bought her the iPod Touch, just for casual use. (I would make Torch a great surprise since she always wants a Blackberry. Samsung sucks btw, we have had 3 Samsung phones and they are all crap - hardware-wise).
I love iPhone, but I could not live without a keyboard phone. Sorry Droid and iPhone fanboys, touchscreen just sucks for business users/ users mainly do texing and little cell-photo-taking.
If you are not a college boy, and you are a real businessman, I bet you would be as busy as me so 40% of your time is for emails/texting/notepad/calendar, 30% for phone calls, 20% or less for web browsing, and 10% for enjoying music when driving (or on subways while reading newspapers) and other multimedia functions.
And seriously, I only use my phone to take pictures of notes on whiteboard or product labels when I don't have a camera at hand. And if you really like taking photos, DSLR would do you good.
Do you really need a 800x600 display for texting?phone calls?. And how much do you rely on web browsing by cell phone? It's just for checking some information when you are outside.
Let's see what Torch does best from all kinds of reviews: Gizmo, Engadget, BGR, Crackberry....
1). Top notch keyboard - good for 40% of time texting/emails/notepad/calendar
2). Great call quality - good for another 30% of time, and no drop calls/death grips
3). WebKit Browser - enough for 20% of time web browsing - after all we all own laptops (you don't have one?)
4). Improved media experience - I am ok with just listening to music. I seldom watch videos on handheld devices - only nerds do it often.
Hence, the bottom line: is there any other good keyboard phone out there? (with a touch screen and not as ugly/huge as Droid)?
=) CPU is fine, Screen resolution is fine (I am really ok with texting and managing my business life with Bold's screen resolution).
After all, do you really spend 80% of your time on cell phone while you have friends and can do all the things on a computer?
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Sep 1, 2010
I was using the full on screen keyboard and actually getting use to it, lot's of mistakes made but I was still going with the flow. I read a post yesterday that suggested switching to the Reduced Keyboard.
It made all the difference, I type a million times faster!!!! No need for the slider keyboard.I recommend to everyone out there, at least give it a shot and see the difference if you aren't already doing it.
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Dec 1, 2011
Recently my 9800 torch keyboard has stopped working it hasnt been exposed to water or anything. The touch screen is fine no problems at all i presumed that it had broken and that was that...then one morning my screen flashed black l(like it had been locked) and the keyboard started working then after 5 mins it stopped. This has happened for the past 3 mornings now so i thought it could poss be a software issue. I have rebooted my phone (bat pull) done a full wipe of everything and still no joy
My device version is v6.0.0.246 bundle 695 it says it is the latest software
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Dec 28, 2011
my torch doesn't show it's virtual keyboard. i've already tried rebooting it but no use.
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Apr 23, 2011
I got a new BB Torch 9800 a few days ago and the physical keyboard won;t work (and has never worked) when I slide it out. Does anyone know if there is a setting somewhere I need to activate, or is this likely to be a device fault? (By the way, I downloaded the latest software update and rebooted and took out the battery etc...) Everything else seems to work fine.
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Jan 4, 2011
I have had a torch since October 2010 and just in the last 2 days it has stopped responding when using the keyboard or buttons.
When I pull the battery and reboot, I can use the touch screen to unlock, and then can go in to any item. Example: open text, can scroll and find a test to view, tap it and open. I can then reply, forward delete with the screen options but once that is done I am now stuck in the text message. My only option is to pull the battery.
I can not make phone calls but can answer by sliding up the screen. When call is done I can not end just have to wait for other person to hang up.
I have checked for Water damage and there is none, the phone has not had a hard drop and the to sides are very solid (not loose).
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Aug 23, 2011
The music player that normally comes with the phone, and is usually found in the "Media" folder (along with the video player, voice notes, ring tones, etc.), is missing. It's been missing for quite awhile and I'm not sure how it just disappeared. If I try to play a song through the file browser it will just play it with the video player. How can I get the music player back, or is there any other application I can download that will work just as well?
Carrier: Rogers Model info and OS version: BlackBerry 9800, 6.0 Bundle 2647 (v6.0.0.600, Platform 6.6.0.223)
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Mar 17, 2011
I haven't found a resolution to my missing text message icon on my BB Torch. It was there a few days ago but it has since disappeared. I read and tried a few things. It doesn't even show up in the menu (device/delete data) after I sync'd. I do receive messages but without notification. Also the character length is only 28 per message (incoming). Outgoing is OK. Contacts are all there.the SMS in the menu there is ticked. Also I do not receive FaceBook notifications.
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Jul 23, 2011
I would like to know if it impossible to rotate the calls screen orientation. When you put the torch in the docking station, the screen does not move and remans vertical...
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Sep 10, 2012
I've got a new Blackberry Torch 9850 and noticed that its screen doesn't rotate when the phone is held sideways. Compass won't calibrate as well.I've updated software to the newest available - 7.1 Bundle 1737 (v7.1.0.580, Platform 5.1.0.429).
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Sep 20, 2012
My screen won't rotate anymore??? Not for videos camera nothing? I can't find a setting for this??
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Sep 12, 2012
When I close slider, the virtual key board do not appear, rotation function also. I use a magnet torch in the back of cellfone, virtual keyboard appear and use normally, but when open slider and close, it back to old trouble.
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