BB Torch :: 9800 Missing Music Player?
Aug 23, 2011
The music player that normally comes with the phone, and is usually found in the "Media" folder (along with the video player, voice notes, ring tones, etc.), is missing. It's been missing for quite awhile and I'm not sure how it just disappeared. If I try to play a song through the file browser it will just play it with the video player. How can I get the music player back, or is there any other application I can download that will work just as well?
Carrier: Rogers Model info and OS version: BlackBerry 9800, 6.0 Bundle 2647 (v6.0.0.600, Platform 6.6.0.223)
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Sep 10, 2012
The song title and artist does not display when streaming music from Nokia Music on my Windows Phone through my car stereos' bluetooth connection. It also does not allow me to skip songs using my car stereo.
The Zune music player on my Windows Phone has this functionality.
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Jun 20, 2010
Every time i format my memory crd, music files frm the card start missing within 9 or 10 days. This problem persist since the tym i bought mine cell phone. I sub mitted mine phone many times in nokia care, but each n every time they said mine mobile hav sm virus which is 'eating' mine files. Thy hard reset n gv mine cell back, but problem not solved. They formated mine cell some 7 or 8 times. Sometime whole gallary disaapear frm the phone.
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Jun 2, 2011
My music player has disappeared from my Media Player folder. I did nothing to delete it. It was working fine I closed it and when I went back to media player it was gone. find it or download a new one. I have a Torch with the latest software upgrades.
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Mar 13, 2012
I only have the icon for the music player. When i try to open it on the icon it states"Application not installed" My wife just purchased a photon today and her motorola music player version 2.3.4 is installed and up and running perfectly. How can i get this app/version installed properly back on my photon.
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Sep 3, 2010
Noticed yesterday in my Favorites screen that many icons were no longer there. My browser for example. So I went to my "All" screen and highlighted my browser and pressed  and clicked "unmark as favorite". Then I clicked  again and chose "Mark as favorite". That put my browser back into my favorites list. But now its gone again today, along with all the others I had to unmark and then re-mark. Anyone else had this happen?
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Jul 7, 2012
i have had a 9800 for about a year plus,its been fine but i seem to be losing some of my contacts. I have had cases where i try to retrieve a number but it wont come up,but once i get the number from another source and now use my 9800 to dial the number,it shows up on the display with the name its store
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Jan 14, 2010
How do I change Genres on Music I have purchased?
I have a some music that I downloaded to my Torch 9810 from Amazon that do not have the correct Genre.I was thinking that Vivaldi should be the "Classical" genre, but it says "Classic Rock" instead.
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Mar 17, 2011
I haven't found a resolution to my missing text message icon on my BB Torch. It was there a few days ago but it has since disappeared. I read and tried a few things. It doesn't even show up in the menu (device/delete data) after I sync'd. I do receive messages but without notification. Also the character length is only 28 per message (incoming). Outgoing is OK. Contacts are all there.the SMS in the menu there is ticked. Also I do not receive FaceBook notifications.
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Sep 27, 2011
I have a BB Torch 9800 and for some reason the digital keyboard went missing - I cannot get access to it - and furthermore when I tilt or turn my phone the screen does not adapt to the new position.
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Dec 14, 2015
I just bought this device, love it so far. When I use a Google Voice command like, "play Madonna", it defaults to Sound Picker and doesn't play any songs. I noticed Music app is not even listed as a choice. See pic.
Is there a way to have the stock Music app as one of the choices instead of Sound Picker?
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Jan 25, 2012
My "like" button inside music player is missing? How to find it out?
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Apr 28, 2012
I'm sure I am not the first - but some of my music albums aka CD's will not play on my BB Torch. Adele and James Brown play just fine, but when I try to play Herbie Handcock I get this message.
"the media 01 Chameleon being played is of an unsupported format". And it goes through the entire album saying the same thing for each song. The file type is WMA
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Jul 31, 2012
For no apparent reason, my BB 9800 seems to play a song (which BTW I do not have loaded in my media). I can't even mute it.The only changes recently have been a new battery, and an MMS forwarded from another user with a Voice Mail in it.The song is not in my music list. My ringtones and sound profiles are all checked. It is very strange indeed.Any ideas why my BB9800 would just start playing a foreign 30-sec sound file for no reason?
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Sep 15, 2010
I am trying to put my music on the media card of my new 9800 Torch. I first need to enable the mass storage mode. How do I do that?????? I cant find ANYTHING that says "mass storage mode" on or off. How do I turn it on???? I tried to sync some music to my new Torch but it went in the main memory not onto the storage card where it belongs. How do I make it go ONLY to the sotorage card. Is this something I have to do on the desktop program?
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Aug 15, 2010
When I try to increase the volume of the music by pressing the volume button it changes my song selection. When I insert the BB Torch into my belt holder and then try to increase the music volume it actually works. I tried calling customer support at AT&T and was told that I need to take my phone to the nearest AT&T store and have the BB software upgraded. Is there a fix for this issue? I am becoming frustrated with my purchase to the newest,"best" blackberry that RIM has ever sold. My opinion is that the device has fallen short of everyone's expectations and the lack of technical support leaves me feeling that RIM does not feel that they need to be held accountable for taking people's money for a product that fails to perform as they advertised. The product that I purchased fails to do all the things that I was believed it would do when I purchased it.
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Aug 14, 2010
I am not exactly sure what happened, but I had about 69 songs on my Torch, and while I was perusing through my albums, I saw an annoying folder called "Unknown". I navigated into that area, and it showed zero songs. So I am like, ok, nothing there, let's delete that bad boy. So I pressed the menu key, selected Delete, and it seemed to take awhile to delete 0 songs. Finally when it got done, I only had 19 songs left. WTH? Ugh! What happened?
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May 21, 2011
ATT
Torch 9800 / V6.0.0.526
276.1 Free Space / 16 apps installed
I am using an audio cable to connect my torch to my car's Aux jack. Once connected, music won't play through my car's speakers. It only plays through phones speakers.
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Oct 11, 2011
I have a Torch 9800 and the volume buttons on the right side of my phone don't seem to be working with any music program (Pandora, Slacker Radio, etc.) other than the normal Music program that comes with the phone. Is there something I need to do to configure the buttons for third-party music programs? It used to work just fine with these programs but no more!
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Aug 25, 2010
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
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Jan 4, 2010
can anyone tell me how to stop ovi player importing music files whenever i open the player?.i now have several copies of every file.
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Aug 8, 2011
so I have a GB 2.3.4 Atrix 4G, and usually, it plays my music and takes pictures fine. But every so often (it seems everyday), I wind up rebooting after, when trying to player music, it says "sorry, this type of file is not supported," even tho I've been playing them all the time. Also, when this happens, the camera and camcorder also happen to stop working, saying "com.camera.android (or blur)" unexpectedly closed. All my songs are MP3 or MPEG4, and usually all play.
Why is this happening on an update? What can be done to prevent it? Are there apps I need to keep off the "auto-end list?" Does rooting a phone bring this on (via pre-install method)? Or is this a common glitch? I have also complained about the way the music player doesn't have an "all songs" option for the player. Personally, I think a blur 5.0 needs to come out already.
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Jun 4, 2011
My friend sent me some music via bluetooth. I recieved it in a message. I can't seem to move it in to my music player.
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Jun 26, 2011
I know this has been posted like a hundred times or more and I've followed all the threads around this but if anyone has a new suggestion that would be REALLY apreciated .Have a C-5 with latest firmware. Has around 365 songs in it now but when i add new ones it doesn't see them.Have tried refresh, trashed the databases etc. Reformated the card and loaded them back bit by bit and that worked and then added 9 new ones - that worked. Played it this morning for a few hours and tried to ad some more. Doesn't see them in the refresh. Card is a Sandisk 4gb - should be good - no bad sectors etc
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May 4, 2010
I have upgraded the firmware from v31.0.101 to v50.0.005 and I had the unpleasent surprise to find that the music player is no longer working. It plays only the files stored in the phone memory and is unable to update the library. It shows music files on the memory card that were deleted longtime ago and refresh library does not change anything: always shows refresh complete 0 files added. When I connect the phone to the PC, the Ovi Player doesn't see the phone and even the device manager shows that there is a problem with the portable device (conneced in PC Suite or Media Transfer modes). Done even a hard reset but nothing has changed except that it has lost the applications it had in the phone memory.
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Sep 3, 2011
Can anyone recommend a free music player I can download to replace the useless Anna one on my n8?
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May 15, 2015
I can play the files through the file manager but not the google play or the default music player. I have even downloaded third party music players with no luck. I tried moving the files around to the default music folder, and even the folder with the samsung song that came with the phone. No luck.
My last phone (nexus 4) recognized the files instantly, even found the album art and organized all of them no matter where the files were located. I really don't understand what the problem is, I thought this was supposed to be an upgrade.
Would putting the files on a micro SD card work at all?
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Oct 29, 2012
Can we download themes/skins on nokia 2730c for the default music player.
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Feb 17, 2012
I it possible to make a third party music (mixzing) the default music player on my motorola electrify. If not does anyone know if is possible for the music button on the navigation dock to start the second music player
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Jul 5, 2010
I have a strange problem with my nokia. when i hide music player i don't have the control panel for music (this one selected on pic) how can i bring it back? becouse is so uncomfortable
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Apr 12, 2010
when i start my music player it updates and says no music files found i have done it like a 100 times but the result is same no music files found.
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