When I try to increase the volume of the music by pressing the volume button it changes my song selection. When I insert the BB Torch into my belt holder and then try to increase the music volume it actually works. I tried calling customer support at AT&T and was told that I need to take my phone to the nearest AT&T store and have the BB software upgraded. Is there a fix for this issue? I am becoming frustrated with my purchase to the newest,"best" blackberry that RIM has ever sold. My opinion is that the device has fallen short of everyone's expectations and the lack of technical support leaves me feeling that RIM does not feel that they need to be held accountable for taking people's money for a product that fails to perform as they advertised. The product that I purchased fails to do all the things that I was believed it would do when I purchased it.
My volume button broke! I can increase the volume of my music but i cant decrease it! What can I do?PS I listen to music a lot so i need the button to work?
I have a Torch 9800 and the volume buttons on the right side of my phone don't seem to be working with any music program (Pandora, Slacker Radio, etc.) other than the normal Music program that comes with the phone. Is there something I need to do to configure the buttons for third-party music programs? It used to work just fine with these programs but no more!
I just noticed this today that when I'm playing a song on my phone, the volume buttons act as the media player as well switching to the next song. I would often try to increase or decrease the volume, and I realize I can't. I tried a battery pull hoping that would solve the issue. It's frustrating how a person can't hear music at all, and having no use of the volume buttons. I am still under my 30 day warranty, I'm considering taking it back and exchanging for a new one.
Purchased a MotoActv brand new from eBay about 3 months ago. The best product to date i have used for tracking my gym session.I have noticed that everytime i press the power button, the volume increase and the music section starts ups. Very hard to track my gym work majority of the time as it stops the start button to work.I have updated to the latest version, no change in behaviour.Powering off is not an option as it automatically goes into bootloader mode, very hard to get it out of bootloader mode.
I am not exactly sure what happened, but I had about 69 songs on my Torch, and while I was perusing through my albums, I saw an annoying folder called "Unknown". I navigated into that area, and it showed zero songs. So I am like, ok, nothing there, let's delete that bad boy. So I pressed the menu key, selected Delete, and it seemed to take awhile to delete 0 songs. Finally when it got done, I only had 19 songs left. WTH? Ugh! What happened?
I read in other forums for different devices that the volume button also advances songs. On my Torch this happens and it seems far too sensitive. Anytime I up the volume or lower I have to wait to see if it works as intended or advances the songs. Anyone seeing this also? Am I doing something wrong?
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
I got my HTC one m8 two months ago and I've been using it very frequently. When I use it I see the volume bar increasing to max randomly. It's extremely annoying since I wear headphones. I tried some things out and found out that when ever I touch the volume up button slightly it raises the volume. You can feel the click of a button on any volume button that indicates that you are pressing it. I don't even push it to feel that. It's a light touch and it goes way up. My lower volume button is fine and it doesn't increase until I push past that click. What's going on? I've heard of loose volume buttons mine are firm and don't rattle.
The increase (top one) volume button on the side of the phone does not work. The decrease volume button work fine. For example, I open up media player, put on an mp3, but it is too low to be able to hear so I click the volume button to increase it but it just does nothing. I have threw my Blackberry once or twice in frustration since I got it for Christmas. I imagine this might have something to do with the fault but I don't know for sure.
I'm not sure how to connect my school email to my blackberry Torch. My school e-mail is weird because when I go inside everything looks exactly like gmail but it isn't exactly gmail beacuse you can't sign on from www.gmail.com. Gotta go through the school website. It does provide instructions on how to link to the Blackberry but it doens't work for the Torch because the option doesn't exist. (Instructions)To set up the BlackBerry's email client with Google Apps email (IMAP), just follow these steps: On your BlackBerry device, navigate to your home screenSelect the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)Follow the setup instructions provided on your device to create a new e-mail accountBe sure to enter the following:Mail Server: imap.gmail.comUsername: [your full Google Apps email address]Password: [your Google Apps password]IMAP Port: 993Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP)Select NextSelect Next again (bypassing the 'Additional Information Required' section)Select your account type, then select Next.You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continueSelect the option that mentions 'IMAP/POP'Select I will provide the settings..., then select NextSelect Set up existing email account...Enter your Google Apps account information here, with 'imap.gmail.com' as your mail serverSelect NextSelect Save
As you already know, the ring volume on the Torch 9800 is extremely low. So I tried to email custom mp3 ringtones to my phone to use instead. In attempting to do so, I received a message saying "More request cannot be completed. Service book information not found." I also received this message when trying to email a photo to my blackberry. This never use to happen in past blackberries I have owned.
How do I fix this "service book information not found" issue ?
I have bought a Torch, but cannot get it to set up in the Organizer configuration to sync with my Calendar in MS Office XP- Outlook. My computer runs Windows XP. The contacts and memo will configure (although) they are posting to an archive folder and when I try to change that I get Error 0x80043bea), but the Calendar and Tasks will go through the set-up process, but when you finish it, the checkmark on those 2 Outlook folder disappears before you can even select the advance settings.I have re-set the configuration on the Desktop software a couple of times, to no avail, and uninstalled the Desktop 6.0 software and reinstalled it. None of these measures have changed the problem.Any suggestions?
When the phone is off, it seems that a simple tap of the Red power button turns the phone on again. This seems like a design flaw. All other non BB devices that I know off require you to hold the power button for a couple of seconds to turn it back on.This prevents the phone from accidently being turned on.
Let me explain a use case. When you are flying you have to turn your phones off.So the normal procedure is to hold the red hang up key and the phone will power down. This is as expected.Assume you then put the BlackBerry device in the seat pocket in front of you.Midway through the flight you hit your knee against the seat pocket.The red power button it tapped during this process.The phone now powers on.You are about to land and your phone rings.The flight attendant and the passengers all give you unpleasant looks through no real fault of your own.This type of issue has occurred a few times.
I realize you can go in and manually turn off phone connections but this is an extra step.Turning the phone off should take care of this and there should stay off until the user wants to turn it on. I see this behaviour on my 8310 and 8900 and 9800.I hope there is something simple I'm missing??
On my blackberry torch home screen, there is status icon on top which consists of a red circle with a white "w" in the middle of it. Just to the right is the number "1". Does anyone know what this means?
I just bought a Blackberry Torch. I found that I cannot read Chinese character on torch, let alone input Chinese. It just display some black bulks instead of Chinese.
Somebody told me I have to wait for new OS versions which might includes languages like Chinese.
I feel that The Torch would be the best thing for Verizon! We are not iPhone people over here. We need a newer OS and the option of having our quarty keyboards that slides from a touch screen. It will blow the Storm out of the water and it will not have iPhony competition or even Android for that matter! Plus the Torch gives us a nice size for travel not like the Droid phones.
On my Blackberry Toch 9800, it seems to freeze up on several occassions, most recently when downloading an application from "App World."After downloading an application from App World, when you run the application for the first time, it will ask you if you want to "share personal information." Whether it is checked or unchecked, the screen just freezes up after clicking "OK."
Is there a fix for this? This is a brand new device and I am already experiencing several screen lock up issues. I have already done a hard / soft reset, as well as a battery pull. I have also uninstalled the application and re-installed it, only to have this issue continue.
Since I got my Torch, I have had problems with Appworld:
1. The app itself cannot be download for OS6. It states "Sorry, your device does not meet the system requirements that are needed to support Blackberry App World."When will this be available?
2. Downloading apps via the web page results in an email that gets sent that redirects me to the page to get the email sent to me again... so, I can't download the app this way, either.
I just bought a Blackberry Torch but have been unable to set up my corporate email using Enterprise Activation. I have the password from my IT group and have also reset the device. I keep getting an error that the Blackberry is unable to connect the server.
I just got torch today, activated and it don't connect to home wifi.It shows my ssid and says connected but when I try to browse says not connected.I can connect to data plan and surf, but I wanna connect to my home wifi.Tech support said try another wifi connection.So I went to AT&T store and sales guy connected to their internet wifi.I also went to mcd s and connect to wifi hot spots.But won't connect at home.I tried everything, And I had two boles 9000 before I tested last few days and same thing?Is it something to do with wifi router?I had security on and I changed settings in router and made my wifi home conn OPEN BUT STILL won't connect!
I recenlty was in NY and i bought a BlackBerry torch 9800, now i'm in spain and i want to unlock it in order to use with spain sim card, anyone can suggest a guide or a website to unlock my torch?By the way my BlackBerry torch was bought from at&t .
I have my email going to my torch, and when a message comes in, a yellow envelope shows up. The problem is that the yellow envelope wont go away. I tried clicking the envelope, tried going into the mail folder, and I even deleted all the messages in the folder. Still there!
I powered off and on, nothing
took the battery out, nothing
took the cards out, nothing
any thoughts? my next try will be re-establishing my email accounts
I am unable to sync files between my Torch and Windows XP SP3. I have BBDesktop 6 installed, the phone is connected via USB directly to the laptop, and all of the Media Sync options say:"You need to turn on mass storage mode from the connected BlackBerry device to use this feature."
I see no such configuration option on the phone.Also, in Windows file manager, the SD and USB drives appear as removable drives E: and F:, but they are unaccessible: "Please insert disk in drive.."
Is anyone using the pro version of Documents to Go on a Torch. If so, is there a version for the Torch (cant find one on their website and no way to contact DataViz) or does the version for another phone (Bold 9000, 9700) work on the Torch?
I purchased my Blackberry Torch 7 hrs ago from a local ATT store and since I have activated it, it has locked up on me eight times. I have read some of the reviews where people have stated that this can be an issue. Is there a fix because I really like this BB but I need it to be dependable.
For some reason my Torch will unlock by itself when placed in my case. The case was for a 9700 Bold and I tried at the ATT store with a pouch 'designed' for the Torch with the same results. The lock/unlock key is so sensitive that even in my pants pocket it will unlock.
All of my old BB's would not unlock until I hit the 2 combo keys which was fine. At least the bold would stay locked in the pouch which was fine.
